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RSA (Responsible Service of Alcohol) — Melbourne

Provide responsible service of alcoholSITHFAB021 · Statement of Attainment

For bar, restaurant and bottle-shop staff — the RSA training you need before you can serve or sell alcohol. Online in NSW and Victoria; classroom in Sydney.

Issued by Edway Training (RTO 91401)

Nationally recognised trainingAbout 6–7 hrs

RSA for Melbourne and Victoria is a self-paced online course you complete at your own pace.

A bartender serving a customer across the bar of a licensed venue

The training you need before you can serve alcohol

Provide responsible service of alcoholSITHFAB021 · Statement of Attainment

Responsible Service of Alcohol (RSA) is the nationally recognised training — unit SITHFAB021 — required before you can sell, serve or supply alcohol in licensed venues such as pubs, clubs, restaurants, bottle shops, stadiums and festivals.

RSA is state-regulated, so what you receive and how long it lasts depends on where you work. An RSA from one state is not automatically valid in another — if you already hold one, check the state details below before you book.

  • What you'll learn
  • Understand the liquor laws and your responsibilities
  • Serve alcohol responsibly
  • Recognise and refuse service to intoxicated or under-age patrons
  • Use harm-minimisation strategies
  • Understand the effects of alcohol
  • Understand the rules for packaged liquor and licensed events
DurationAbout 6–7 hrsOnline, self-paced — up to two months
PrerequisitesNo experience neededJust valid photo ID and a USI
AssessmentCompleted within the course
CredentialRSAProvide responsible service of alcoholSITHFAB021 · Statement of Attainment
OutcomeVictorian RSA certificateValid 3 years, from Liquor Control Victoria

Before you book

A quick language check is part of enrolment. You'll need enough English to read, write and understand the course. After booking, you'll complete a short language, literacy, numeracy and digital (LLND) check in your student account. You need to pass it to do the course. Not sure? Try a practice check first. If you don't pass, you get a full refund minus the $30 administration fee.Try a practice check

What you'll need

A USI. A Unique Student Identifier.

Photo ID. A valid photo ID — shown when you arrive for an in-person class, or uploaded in your student account if you study online.

A bartender serving a customer across the bar of a licensed venue

Your certificate, in Victoria

1

Statement of Attainment

SITHFAB021 · Provide responsible service of alcohol

In Victoria this is the secondary document — your employer doesn't need it; the certificate below is what you use at work.

2

Victorian RSA certificate

The RSA Certificate of Completion, issued by Liquor Control Victoria. It is valid for 3 years.

Why do this course?

Getting your RSA opens up work in bars, bottle shops, restaurants and festivals — the law requires this training for anyone who sells, serves or supplies alcohol.

Required for

  • Bar attendant
  • Bottle shop attendant
  • Waiter in a licensed restaurant
  • Winery or brewery staff
  • Festival and event bar staff

Where your Victorian RSA Certificate of Completion is recognised

Yes — your RSA training is nationally recognised, and your Victorian certificate covers licensed venues right across Victoria.

QLDWATAS*
Accepted as it is
ACTNT
Accepted, refresher every 3 yrs
NSW
Short online bridging course
SA
Own approved providers only

*Tasmania accepts it for bar staff; licensees need a Tasmanian-approved course.

How you'll train

Online, self-paced

Start straight away and work through the course online at your own pace — you have up to two months to finish.

Video evidence

Part of the online assessment is filmed. As part of the online assessment you must film and upload video of yourself demonstrating key RSA skills, such as refusing service and responsible communication.

Study anywhere in Victoria

Training for a team, business or school?

In New South Wales or Victoria we can run RSA (Responsible Service of Alcohol) at your workplace or school, or book your group into one of our centres. Our business training team can talk it through.

What happens after you book

  1. 1Check your emailYour confirmation email shows your student account login. It comes from no-reply@edway.edu.au. It usually arrives within a few minutes of booking.
  2. 2Set up your student accountLog in with the details in your confirmation email and set up your account.
  3. 3Have your USI readyA Unique Student Identifier is required for this course. Get or find yours at usi.gov.au.
  4. 4Upload your photo IDUpload a valid photo ID in your student account. It's required for all nationally recognised training and confirms your identity for your certificate.
  5. 5Complete a short LLND checkIn your student account you complete a short language, literacy, numeracy and digital (LLND) check. You'll need enough English to take part and to pass it.
  6. 6We confirm your enrolmentOnce you've finished the LLND check, we confirm your enrolment by email. If there's a problem with your eligibility, we'll contact you directly before you start.
  7. 7Start when you're readyWork through the modules at your own pace — start, stop and come back whenever suits you — and complete the online assessment. You have 2 months to finish, counted from the date of your confirmation email.
Wondering about your certificate? See What you'll receive.

Getting your certificate in hand

  1. 1Finish your courseEdway sends your completion to Liquor Control Victoria — allow a few working days. Your Statement of Attainment comes from Edway; in Victoria your employer doesn't need it.
  2. 2Watch your inboxLiquor Control Victoria emails you a certificate number.
  3. 3Complete the Learning Hub stepsCreate an LCV Learning Hub account and complete a short pre-survey, the compulsory "Sexual Harassment and Assault: Recognise, Prevent and Respond" module and a post-survey.
  4. 4Download your certificateDownload your RSA Certificate of Completion from the Learning Hub — it's the document you use at work, and your employer keeps a copy on site.

Questions, answered

Will my RSA be recognised in other states?
Yes — your Victorian RSA training is nationally recognised. Queensland accepts it as it is, and Western Australia accepts the national unit itself — just show your Statement of Attainment rather than your Victorian certificate. The Australian Capital Territory and the Northern Territory accept it too, but it lapses three years after you finish, so you complete a short refresher there. Tasmania accepts it for bar staff (licensees need a Tasmanian-approved course). South Australia is the exception — it only accepts RSA training from providers its own Commissioner has approved, and Edway is not on that list. To work in New South Wales you'll need a short online bridging course — your Victorian RSA needs to have been completed within the last three years to be eligible. Full state-by-state details are on our Student Support page.State-by-state details — Student Support
How long does my RSA last?
Your Victorian RSA certificate is valid for 3 years. You complete a free RSA refresher every 3 years to stay current.
Can I do the RSA online, or do I need to attend in person?
In Victoria the RSA is online-only, so there is no in-person class. Online study is self-paced and takes around 6 hours. You have 2 months to finish, counted from your confirmation-email date.
Is there a minimum age to do the RSA?
There is no minimum age to complete RSA training. You must be 18 or over to sell, serve or supply alcohol in Victoria.
How long do I have to finish the online course?
Your online RSA stays open for 2 months from the date of your confirmation email. You study at your own pace within that window — start, stop and come back whenever suits you. Most people finish in a single sitting of around 6 hours, so there's plenty of time.
What happens if I don't finish the online course within 2 months?
If you don't complete the course within the 2-month window, your enrolment is recorded as not completed and your fee isn't refunded. You'd need to enrol again.
Do I need an RSA to work in a bottle shop, club or at a festival?
Yes. You need an RSA before you can sell, serve or supply alcohol in any licensed venue — pubs, clubs, restaurants, bottle shops, stadiums and festivals.
What do I need to enrol?
You'll need a valid photo ID and your Unique Student Identifier (USI). You'll also complete a short language, literacy, numeracy and digital check in your student account after booking.

Helpful guides

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Online, self-pacedEdway Training · RTO 91401
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