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Home / Courses / RSA, RCG and Barista

RSA, RCG and Barista

Provide responsible service of alcoholSITHFAB021 · Statement of AttainmentProvide responsible gambling servicesSITHGAM022 · Statement of AttainmentPrepare and Serve Espresso CoffeeSITHFAB025 + SITXFSA005 · Statement of Attainment

Complete all three courses through one booking, then choose one available date for each course on the booking page.

3 course datesIn personDarlinghurst3 course credentials
Check dates on booking pageLearn more
RSA
RCG NSW
Barista

Three practical courses, completed on separate training dates

This bundle includes RSA, RCG NSW and Barista. You choose and attend each course separately.

RSA

Provide responsible service of alcoholSITHFAB021 · Statement of Attainment

Responsible Service of Alcohol (RSA) is the nationally recognised training — unit SITHFAB021 — required before you can sell, serve or supply alcohol in licensed venues such as pubs, clubs, restaurants, bottle shops, stadiums and festivals.

  • What you'll learn
  • Understand the liquor laws and your responsibilities
  • Serve alcohol responsibly
  • Recognise and refuse service to intoxicated or under-age patrons
  • Use harm-minimisation strategies
  • Understand the effects of alcohol
  • Understand the rules for packaged liquor and licensed events
See the RSA course

RCG NSW

Provide responsible gambling servicesSITHGAM022 · Statement of Attainment

If your work involves gaming machines in New South Wales, you need Responsible Conduct of Gambling training first. It applies to gaming-floor and gaming-area staff, staff who pay out winnings, hotel licensees, registered-club secretaries and directors, and Responsible Gambling Officers.

The course teaches you how to promote responsible gambling, reduce gambling harm and meet your legal obligations at work.

  • What you'll learn
  • Understand how gambling works in Australia and New South Wales
  • Understand what gambling harm is and how to recognise it
  • Apply responsible gambling and harm-minimisation measures
  • Interact with patrons
  • Put responsible conduct of gambling into practice
See the RCG NSW course

Barista

Prepare and Serve Espresso CoffeeSITHFAB025 + SITXFSA005 · Statement of Attainment

You train on commercial espresso machines. You'll grind the beans and get the extraction right, texture milk, set up your station, and talk customers through the coffee menu.

The course covers two nationally recognised units. SITHFAB025 is the barista unit. SITXFSA005 is its food-hygiene prerequisite, and you complete it here — nothing to finish first.

  • What you'll learn
  • Set up your coffee station and work an efficient service
  • Choose and grind beans for the best extraction
  • Take orders and recommend drinks to customers
  • Check your extraction and keep the quality even
  • Texture milk for a range of drinks
  • Present drinks well and serve them promptly
  • Clean and maintain the espresso equipment
See the Barista course

Your course credentials

1

Statement of Attainment

SITHFAB021 · Provide responsible service of alcohol

2

Statement of Attainment

SITHGAM022 · Provide responsible gambling services

3

Statement of Attainment

SITHFAB025 + SITXFSA005 · Prepare and Serve Espresso Coffee

Bundle at a glance

RSA
PrerequisitesNo experience neededJust valid photo ID and a USI
AssessmentCompleted within the course
OutcomeNSW RSA competency cardValid 5 years, applied for at Service NSW
DurationAbout 6–7 hrs
RCG NSW
Assessment25 questionsYou sit the Liquor & Gaming NSW online assessment after the course. All 25 must be correct, with unlimited attempts at each question
RecognitionNationally recognised trainingThe competency card you apply for is a New South Wales credential
Duration1 day
Barista
AssessmentPractical, on the dayYou are assessed making drinks at the end of the session
RecognitionNationally recognisedAccepted in every state and territory
Duration1 day — 6 hrs hands-on

Before booking

Before you book

A quick language check is part of enrolment. You'll need enough English to read, write and understand the course. After booking, you'll complete a short language, literacy, numeracy and digital (LLND) check in your student account. You need to pass it to do the course. Not sure? Try a practice check first. If you don't pass, you get a full refund minus the $30 administration fee.Try a practice check

What you'll need

A USI. A Unique Student Identifier.

Photo ID. A valid photo ID, shown when you arrive on the day. For Barista, you also upload it in your student account before the online part.

Already hold a NSW RSA or RCG? Renew it instead. If your competency card is current, expired less than 28 days ago, or your interim certificate was issued less than 5 years ago, we cannot enrol you in the full course again — doing the full course does not renew your card. Renew online through Service NSW instead: a 45-minute Liquor & Gaming NSW refresher plus the card fee.

An email address and mobile number. Liquor & Gaming NSW sends your online assessment link to them.

You must be 18 or over to work with gaming machines. Under-18s are not allowed in the gaming machine areas of New South Wales hotels and clubs.

Accepted ID. Your photo ID must be Australian-issued, or an international passport — student and university IDs are not accepted.

Why do these courses?

RSA

Getting your RSA opens up work in bars, bottle shops, restaurants and festivals — the law requires this training for anyone who sells, serves or supplies alcohol.

Required for

  • Bar attendant
  • Bottle shop attendant
  • Waiter in a licensed restaurant
  • Winery or brewery staff
  • Festival and event bar staff

RCG NSW

Getting your RCG opens up gaming-floor work in NSW pubs and clubs — every job that touches the gaming machines needs it, from the floor staff to the person paying out winnings.

Required for

  • Gaming attendant
  • Cashier who pays out winnings
  • Responsible Gambling OfficerResponsible Gambling Officers also need Advanced RCG training and the ARCG endorsement on their competency card.
  • Hotel licenseeLicensees also complete separate Liquor & Gaming NSW licensee training.
  • Registered club secretaryClub secretaries also complete separate Liquor & Gaming NSW licensee training.

Barista

You walk out able to pull a consistent shot, texture milk and run a coffee station on commercial machines — the coffee skills cafe and bar employers ask for. The food-hygiene unit is included too — that is the training food businesses have to make sure their food handlers have done.

Commonly asked for

  • Barista
  • Cafe all-rounder
  • Food and beverage attendant

How you’ll train

RSA

In person

A class with a qualified trainer at one of our venues. 6–7 hours.

RCG NSW

In person

A one-day classroom course with a trainer. Your ID is checked when you arrive.

Barista

In person

You work through a short online module, then join a 6-hour practical session on commercial espresso machines with a trainer.

Where you’ll train

Entrance to the Darlinghurst training venue
Darlinghurst · Sydney
Ground Floor, 155–159 William St, Darlinghurst NSW 2010
A street-level shopfront on William Street, near Kings Cross Station. There is one entrance, with a step at the door.
Get directions
More info

Accessibility

The entrance has one step through a standard-width door. There is no alternative entrance.

Getting there

The venue is close to Kings Cross Station, and buses stop nearby on William Street. Use the Transport for NSW Trip Planner for the best current service and accessible-travel information.

Transport for NSW Trip Planner →

Parking

There is no customer parking on site. Paid parking is available nearby at Wilson Parking and at Secure Parking in Kings Cross. Limited metered street parking may be available. Always check the signs. Parking availability, hours and fees can change, so check the operator's website before travelling.

Finding the entrance

Enter directly from William Street through the shopfront branded Edway and Training Aid. There is one public entrance.

Cafés and food options are available nearby.

Training for a team, business or school?

In New South Wales or Victoria we can run RSA, RCG and Barista at your workplace or school, or book your group into one of our centres. Our business training team can talk it through.

Ask about group or onsite training

What happens after you book

1Check your emailYour confirmation email shows your venue, date and time. It comes from no-reply@edway.edu.au. It usually arrives within a few minutes of booking.
2Set up your student accountLog in with the details in your confirmation email and set up your account.
3Complete a short LLND checkIn your student account you complete a short language, literacy, numeracy and digital (LLND) check. You'll need enough English to take part and to pass it.
4We confirm your enrolmentOnce you've finished the LLND check, we confirm your enrolment by email. If there's a problem with your eligibility, we'll contact you directly before you start.
5RSA: On the dayBring photo ID and your USI, and arrive 15 minutes early. Your ID is checked when you arrive, and you complete your assessment in class.
6RCG NSW: On the dayBring photo ID and arrive 15 minutes early. Your ID is checked when you arrive.
7Barista: Upload your photo IDUpload a valid photo ID in your student account. It's required for all nationally recognised training and confirms your identity for your certificate.
8Barista: Do your online moduleThere's an online module to work through — about 2 hours. You can do it before or after your practical session. Your Statement of Attainment is issued once the module is complete.
9Barista: On the dayBring one valid photo ID and arrive 15 minutes early — if you're late, you may not be let in. Your ID is checked when you arrive.

What happens after training

  1. 1RSA: Finish your courseEdway issues your Statement of Attainment, and your interim certificate follows straight away — it lets you start working while you get your competency card.
  2. 2RSA: Find your interim certificate emailYour interim certificate is emailed to you from noreply@onegov.nsw.gov.au, usually within 48 hours — it often lands in spam or junk, so search your inbox for "@one" and it will turn up. Page 1 lets you start working straight away; page 2, with the barcode, is what you'll take to Service NSW.
  3. 3RSA: Apply at Service NSWTake page 2 of your interim certificate and 100 points of ID to a Service NSW centre and have your photo taken. Page 1 covers you for work for the first 90 days, so visit Service NSW before it runs out if you're working — page 2 itself is valid for 5 years.
  4. 4RSA: Get your cardAs soon as you've applied, you can add your digital competency card to the Service NSW app — it's recognised under the law, so there's no waiting for the post. The physical card also arrives by mail within 5 weeks.
  5. 5RCG NSW: Get your interim certificateAfter your course is lodged, you'll get an email and SMS from OneGov with a link to the online assessment. When you pass, follow the prompts and tick the declaration — your interim certificate is then issued. It's valid for 90 days and you can work with gaming machines straight away.
  6. 6RCG NSW: Apply at Service NSWTake the interim certificate and 100 points of ID to a Service NSW centre. You must apply yourself — nobody can apply for you.
  7. 7RCG NSW: Use your digital cardYour digital card is available in the Service NSW app right after your ID check.
  8. 8RCG NSW: Watch for the posted cardYour physical card is posted — allow about a month. The card cost is included in your course fee.
  9. 9Barista: No application neededYour Statement of Attainment is issued on the same day your assessments are completed.
  10. 10Barista: Your record is emailed to youYour nationally recognised Statement of Attainment is emailed to you when you finish, and it's always in your student account to download.

Where your NSW RSA works

Yes — your RSA training is nationally recognised, and your NSW competency card covers licensed venues right across New South Wales.

QLDWATAS*
Accepted as it is
ACTNT
Accepted, refresher every 3 yrs
VIC
Short online bridging course
SA
Own approved providers only

*Tasmania accepts it for bar staff; licensees need a Tasmanian-approved course.

Where your NSW RCG works

Your competency card and its RCG endorsement let you work with gaming machines anywhere in New South Wales.

QLD
Accepted as it is
NT
Accepted — refresher training applies

Victoria, South Australia, Tasmania and the ACT require their own approved course instead.

Where your Statement of Attainment works

This is nationally recognised training — your Statement of Attainment for SITHFAB025 and SITXFSA005 is accepted in every state and territory. The food-hygiene unit, SITXFSA005, also meets the food-handler training requirement wherever you work.

Your Statement of Attainment is the document you carry. Barista training has no licence or card attached to it, in any state.

Accepted as it is
NSWVICQLDSAWATASACTNT

Questions, answered

How do I choose the course dates?
Continue to the booking page and choose one date for each course.
Do the courses run on the same day?
No. This bundle has 3 separate course dates. You choose one available date for each course.
What do I receive when I finish?
You receive 3 course credentials, one for each course you successfully complete.
RSA: Will my RSA be recognised in other states?
Yes — your NSW RSA training is nationally recognised. Queensland accepts it as it is, and Western Australia accepts the national unit itself — just show your Statement of Attainment rather than the NSW card. The Australian Capital Territory and the Northern Territory accept it too, but it lapses three years after you finish, so you complete a short refresher there. Tasmania accepts it for bar staff (licensees need a Tasmanian-approved course). South Australia is the exception — it only accepts RSA training from providers its own Commissioner has approved, and Edway is not on that list. To work in Victoria you'll need a short online bridging course, and you'll need to provide proof you were living outside Victoria (or overseas) when you completed your RSA. Full state-by-state details are on our Student Support page.
RSA: I already hold a NSW RSA competency card. Can I do the course again?
No. Liquor & Gaming NSW does not allow us to enrol you in the full RSA course while your competency card is current, within 28 days of expiring, or while an interim certificate issued less than 5 years ago is still in force — and doing the full course would not renew your card anyway. Renew online through Service NSW instead: enter your licence number, complete the 45-minute Liquor & Gaming NSW RSA refresher, and pay the card renewal fee (currently $50). Your interim certificate arrives by email straight away and your new card is posted within about 5 weeks. If your card expired more than 28 days ago, you need to do the full course again — book with us as normal.
RSA: How long does my RSA last?
Your NSW RSA competency card is valid for 5 years. To renew, you complete a short online Liquor & Gaming NSW refresher and pay the card fee.
RSA: Can I do the RSA online, or do I need to attend in person?
In New South Wales you can choose an in-person class or study online at your own pace — the outcome is the same. Online study is self-paced and takes around 6 hours, and you have 2 months to finish, counted from your confirmation-email date. You can't skip ahead through the online course — New South Wales liquor law requires approved providers to prevent it.
RSA: Is there a minimum age to do the RSA?
There is no minimum age to complete RSA training. You must be 18 or over to sell, serve or supply alcohol. In New South Wales, if you're under 18 you can't serve even with an RSA, unless the regulator approves it.
RSA: I've finished my course in New South Wales — where's my competency card?
First, find your interim certificate. It's emailed to you from noreply@onegov.nsw.gov.au and often lands in spam or junk. Search your inbox, including spam and junk, for "@one" and you'll find it. Take page 2 of it (the barcode page) and 100 points of ID to a Service NSW centre and have your photo taken. Once you've applied, you can add your digital competency card to the Service NSW app straight away — it's recognised under the law. Your physical card arrives in the post within 5 weeks.
RSA: Do I need an RSA to work in a bottle shop, club or at a festival?
Yes. You need an RSA before you can sell, serve or supply alcohol in any licensed venue — pubs, clubs, restaurants, bottle shops, stadiums and festivals.
RSA: What do I need to enrol?
You'll need a valid photo ID and your Unique Student Identifier (USI). You'll also complete a short language, literacy, numeracy and digital check in your student account after booking.
RCG NSW: I already hold a NSW RCG competency card. Can I do the course again?
No. Liquor & Gaming NSW does not allow us to enrol you in the full RCG course while your competency card is current, within 28 days of expiring, or while an interim certificate issued less than 5 years ago is still in force — and doing the full course would not renew your card anyway. Renew online through Service NSW instead: enter your licence number, complete the 45-minute Liquor & Gaming NSW RCG refresher, and pay the card renewal fee (currently $50). Your interim certificate arrives by email straight away and your new card is posted within about 5 weeks. If your card expired more than 28 days ago, you need to do the full course again — book with us as normal.
RCG NSW: How long does my RCG last?
Your NSW competency card's RCG endorsement is valid for 5 years. To renew, you complete the short online Liquor & Gaming NSW RCG Refresher before it expires and pay only the card-issue fee. We do not run refresher courses.

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RSARCG NSWBarista
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