Skip to main content
NSW02 9357 6544Other states03 9958 2900
SupportLogin
Home / Courses / Professional Restaurant Service Skills Stage 2 Practical – In Person

Professional Restaurant Service Skills Stage 2 Practical – In Person — NSW

Practise restaurant service hands-on: set tables, carry plates and trays, open and pour wine, then run a simulated service. For people new to hospitality.

Issued by Edway Training (RTO 91401)

Certificate of Completion — not nationally recognised1 day in classIn person at Darlinghurst, Sydney
Book nowLearn more
A trainee pours at a set restaurant table while a trainer watches; behind them another trainee carries two plates.

What this course covers

This is a one-day, hands-on class for people new to hospitality who want to walk into a trial shift in a restaurant, café or bistro already knowing what to do. Stage 1, the online theory, is where you learn how service works. This class is Stage 2, where you do it. You can do the two stages in either order.

You set up a dining area and set tables, carry plates and a loaded drinks tray, take orders on a docket, serve food to the right seat, and clear and reset a table. You present, open and pour wine using water-filled training bottles, and watch your trainer open sparkling wine safely.

The class ends with a simulated restaurant service where you take turns as waiter, food runner, drinks attendant and customer. It is a chance to practise with feedback, not an exam.

This class does not include Responsible Service of Alcohol (RSA). If your job involves serving alcohol, you also need the RSA your state requires.

Edway Training (RTO 91401) issues your Certificate of Completion when you finish.

  • What you'll learn
  • Setting up a dining area and stocking a service station
  • Polishing glassware and cutlery, and setting bistro and three-course tables
  • Folding napkins
  • Greeting and seating guests, and taking an order on a docket
  • Carrying two and three plates, and a loaded drinks tray
  • Serving food to the right seat without reaching across anyone
  • Pouring water, and presenting, opening and pouring wine (training bottles)
  • Clearing and resetting a table
  • Handling a complaint calmly
  • A full simulated restaurant service, taking turns in every role
PrerequisitesNo experience neededMade for people new to hospitality
Duration1 dayOne day in class
DeliveryIn personA hands-on class at Darlinghurst, Sydney
CredentialProfessional Restaurant Service Skills Stage 2 Practical – In PersonCertificate of CompletionNot nationally recognised

Before you book

Check your English before booking You'll need enough English to take part. There's no formal language, literacy, numeracy and digital (LLND) check for this course — just make sure you're comfortable reading plain English before you book.

A trainee pours at a set restaurant table while a trainer watches; behind them another trainee carries two plates.

Your certificate

1

Professional Restaurant Service Skills Stage 2 Practical – In Person

Certificate of Completion from Edway Training for Professional Restaurant Service Skills Stage 2 Practical – In Person

Emailed to you when you finish, and always available to download from your student account.

How you'll train

In person

A one-day, hands-on class with a trainer. Your trainer demonstrates each skill, then you practise it until it is smooth. Plates, glasses and bottles are practice equipment, so mistakes cost nothing.

Where you'll train in New South Wales

Edway Training and Training Aid's Darlinghurst centre: a white two-storey building with street trees in front and the shared shopfront at ground level.
Darlinghurst · Sydney
Ground Floor, 155–159 William St, Darlinghurst NSW 2010
A street-level shopfront on William Street, near Kings Cross Station. There is one entrance, with a step at the door.
Get directions
Venue details

Accessibility

The entrance has one step through a standard-width door. There is no alternative entrance.

Getting there

The venue is close to Kings Cross Station, and buses stop nearby on William Street. Use the Transport for NSW Trip Planner for the best current service and accessible-travel information.

Transport for NSW Trip Planner →

Parking

There is no customer parking on site. Paid parking is available nearby at Wilson Parking and at Secure Parking in Kings Cross. Limited metered street parking may be available. Always check the signs. Parking availability, hours and fees can change, so check the operator's website before travelling.

Finding the entrance

Enter directly from William Street through the shopfront branded Edway and Training Aid. There is one public entrance.

Cafés and food options are available nearby.

Training for a team, business or school?

In New South Wales or Victoria we can run Professional Restaurant Service Skills Stage 2 Practical – In Person at your workplace or school, or book your group into one of our centres. Our business training team can talk it through.

Ask about group or onsite training

What happens after you book

  1. 1Check your emailYour confirmation email shows your venue, date and time. It comes from no-reply@edway.edu.au. It usually arrives within a few minutes of booking.
  2. 2Set up your student accountLog in with the details in your confirmation email and set up your account.
  3. 3On the dayWear closed, non-slip shoes that are already worn in, and tie long hair back. You are on your feet carrying plates and trays all day.
Wondering about your certificate? See What you'll receive.

Your Certificate of Completion

  1. 1No application neededOnce you finish, your part is done — there is no application to lodge and no regulator to register with.
  2. 2Your certificate is emailed to youEmailed to you when you finish, and always available to download from your student account.
  3. 3How long it lastsYour Certificate of Completion has no formal expiry.

Questions, answered

Do I have to do the online Stage 1 before this class?
No. You can do Stage 1 and Stage 2 in either order. Stage 1 is the online theory, and this class is the hands-on part.
Do I need any hospitality experience?
No. This class is built for people who have never worked in hospitality. There are no prerequisites.
Is this class nationally recognised?
No. It's a non-accredited short course. You get an Edway Training Certificate of Completion, a record of your training that employers may ask to see.

Ready to book your Professional Restaurant Service Skills Stage 2 Practical – In Person course?

Choose a session that suits you and book online in minutes.

Choose a sessionRead the FAQ
A trainee pours at a set restaurant table while a trainer watches; behind them another trainee carries two plates.
$100
Choose a session