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GuideHeights & Confined Spaces

Updated 30 August 2026

Working at Heights: what the course covers

The RIIWHS204E heights ticket — what you do in the day, what you receive, and when the shorter refresher is the right booking instead.

Written byEdway

A worker in a safety harness checks an overhead fall-arrest connection while an instructor observes

The short answer

Working at Heights is 1 day of practical and theory training for work where a fall is possible. It covers planning the job, controlling fall risks and using height-safety equipment.

You receive a nationally recognised Statement of Attainment for RIIWHS204E Work safely at heights.

Who the course is for

The course suits construction workers, roofers, maintenance trades and other workers whose job exposes them to a fall risk. Employers and worksites may ask for the unit by its code, RIIWHS204E.

If the work also takes place on a construction site, you will generally need a White Card as well. The 2 courses cover different duties.

The guide Do you need both a White Card and Working at Heights training? explains the difference.

What the course covers

You learn how to identify the work requirements, check the site and choose risk controls before starting. The course focuses on preventing a fall, not only on responding after one begins.

Practical activities include selecting and checking equipment, using harnesses and lanyards, working with anchor points, positioning yourself safely and using ladders correctly.

You also cover the procedures for finishing the job, checking equipment and leaving the work area safe.

How the training runs

The full course runs for 8 hours in person at Seven Hills, New South Wales. It includes theory, practical activities and assessment.

There is no earlier unit you must hold. You do need to be physically able to complete the practical tasks. Bring government-issued photo identification, your USI and steel-cap boots.

What you receive

Edway Training (RTO 91401) issues a nationally recognised Statement of Attainment for RIIWHS204E. It is accepted in every state and territory.

Working at Heights is not a high risk work licence class. There is no separate state licence or card to obtain.

The Statement of Attainment does not expire. Employers and worksites can still set their own expectations about how recently you trained.

When to choose the refresher

Choose the full course if you have never completed RIIWHS204E. The refresher is only for someone who already holds the unit and can provide the existing qualification as evidence.

The refresher runs for 4 hours at Seven Hills and revisits the practical skills. There is no regulated refresher interval, so check what your employer or site requires before booking it.

Next step

If this is your first time, see the Working at Heights course page.

If you already hold RIIWHS204E, check the Working at Heights Refresher and your workplace’s currency requirement.

Sources

Next step

Working at Heights

Nationally recognised training for work where you could fall — fall prevention first, plus harnesses, anchoring and fall-arrest systems.

See the Working at Heights course