Taking up a new job as a bartender? Stepping into a management role at a restaurant? For anyone selling, serving, or supplying alcohol in New South Wales, RSA certification is mandatory. Completing an RSA course in Sydney is the essential first step to working in Sydney's dynamic hospitality industry, providing you with the necessary alcohol service rules and a nationally recognised qualification. Choosing where you complete your RSA training is also an important decision. The course...

Working in establishments where alcohol is served and sold is often perceived as an exciting working environment. However, you must have the proper training. You must hold the required certification from a certified trainer such as Edway Training to ensure an enjoyable and safe work environment. The certification guarantees you are delivering your job roles and responsibilities effectively. A series of steps are required before getting an RSA Competency Card in Sydney. The NSW competency...

Knowing when refusing alcohol service is required depends on observing behaviour and responding professionally before the situation escalates. That decision protects patrons, staff and licensed venues. Completing RSA refusal of service training through Edway Training prepares you to manage these situations competently in real hospitality environments. A customer asking for another drink does not automatically mean another drink should be served. The conversation requires sound judgement,...