Licensee Training Liquor and Gaming NSW
Book here
Licensee Training Sydney
Enhance your skills with our Licensee Training course. Ideal for new licensees and approved managers, this course covers NSW liquor regulations, effective licence management, and strategies to reduce alcohol-related harms.
Essential for compliance, it equips you with the knowledge to operate responsibly and maintain a safe environment.
Combine and Save!
ARCG & Licensee Courses – Save $20 when you bundle! Get an exclusive discount by purchasing the ARCG and Licensee courses together as a combo. Click this link here to book now.
Licensee Training (LT) Details
Course Overview
As a licensee, approved manager, or club secretary in NSW, your responsibilities extend beyond completing the Responsible Service of Alcohol (RSA) course. This training equips you with the knowledge to fulfill your legal obligations, remain compliant with liquor laws, effectively manage your business, positively contribute to your community, and minimize alcohol-related harm.
Addressing alcohol misuse is crucial, as it can have significant negative impacts. Implementing harm minimization strategies not only protects your business’s reputation but also ensures legal compliance.
Non-compliance can result in severe penalties, including the loss of your license.
Accreditation and Approval
This course is regulated by Liquor & Gaming NSW (L&GNSW) but is not accredited by ASQA.
To gain Licensee or Advanced Licensee competency, you must complete the course through an approved provider.
Edway Training is approved by L&GNSW to deliver this course.
Training Prerequisites
Before enrolling in this training, you must possess a valid NSW competency card or interim certificate from a L&GNSW approved provider for Provide Responsible Service of Alcohol SITHFAB021.
If you do not have an RSA certificate or NSW competency card, you can obtain it by completing RSA training course. Visit our RSA Sydney or RSA Sydney Online courses for more information, training schedule and online bookings.
Course Duration
This is a one-day course, lasting 7 hours.
Licensee License Expiry
Completing this course renews endorsements on your competency card for another 5 years.
Online Licensee Training
Prefer to study from home? Our Online Licensee Training course offers the same comprehensive content as our in-person sessions — covering NSW liquor laws, harm minimisation, and licence management — but with the convenience of learning at your own pace.
Complete your training anywhere, anytime, with interactive online modules and full trainer support. Upon successful completion, you’ll receive the same recognised certification approved by Liquor & Gaming NSW (L&GNSW), valid for five years. Click Book Online Course to enroll now! If you are completing the course online, you are required to complete the course within two months of your enrolment date. Failure to do so will result in your course being cancelled.
Licensee Training Course Information
Licensee Training NSW
The Licensee Training course equips licensees, approved managers, and club secretaries with essential knowledge of liquor legislation, licence management, and strategies to mitigate alcohol-related harms.
Who Should Complete the Training
Licensee training is required for most licensees, approved managers, and club secretaries in the following scenarios:
Category | Requirements |
New Liquor Licence Applicants | Complete RSA training and, where relevant, Licensee training. |
Transfer Of Liquor Licence | Complete the required Licensee training within 60 days of receiving provisional approval. |
Approved Managers and Club Secretaries | Appointed individuals must complete the required Licensee training within 60 days of lodging the application. |
Qualified Interstate Workers | Interstate workers with appropriate RSA qualifications can skip the NSW RSA Bridging course and complete Licensee Training to gain both NSW RSA and Licensee Training competencies. |
RSA and RCG Competency Renewal
Completing Licensee training will automatically renew your existing RSA competency. However, it does not automatically renew your RCG competency.
In NSW, all competencies expire five years from the first competency gained. Completing Licensee training resets your competency expiry period.
You must renew your RCG competency before completing Licensee training to keep all your competencies current.
Renewing RCG Competency
Complete Online RCG Refresher Course: Do this before enrolling with an approved training provider for Licensee training.
Present Required Certificates: Provide one of the following certificates issued within the last 90 days during enrollment:
RCG Interim Certificate
RCG Refresher Interim Certificate
RCG Refresher Completion Certificate
Note: Complete the online RCG refresher if you completed or renewed your RCG competency more than 90 days ago.
SCENARIOS FOR RCG ENDORSEMENT RETENTION
Scenario | Details |
Before RCG Card Expiry | Use the link in your renewal reminder notice (email/SMS) to complete the RCG refresher course online. Obtain and present the RCG Refresher Completion Certificate when enrolling in Licensee training. |
Licensee Training for Specific Roles | Provisionally approved licensees, appointed managers, approved club secretaries, or new liquor license applicants must complete the RCG refresher course before enrolling in Licensee training. Upon approval, you will receive an email link to complete the RCG refresher course. If no email is received, or RCG competency was renewed over 90 days ago, email competency.card@liquorandgaming.nsw.gov.au with your CCH number, full name, and date of birth to request a refresher link. |
Voluntary Licensee Training | If RCG competency was renewed over 90 days ago, request a refresher link by emailing competency.card@liquorandgaming.nsw.gov.au with your CCH number, full name, and date of birth. |
Surrendering RCG Endorsement
You may choose to surrender the RCG endorsement using the RCG Surrender Form. Submit the completed form when enrolling in Licensee training with an approved provider.
Licensee Refresher Online
The Licensee Refresher online course is a mandatory 60-to-90-minute program for renewing RSA, Licensee, and Advanced Licensee endorsements. Provided exclusively by L&GNSW, it ensures endorsements are valid for another five years.
Course details
What will you receive
Upon successful completion of the course, participants will receive:
Certificate of Completion
Interim Certificate
What you will learn
Licensee Training course provides you with the following key learning outcomes:
Overview of liquor regulation in NSW
Managing your liquor license
Responsibilities to manage alcohol-related harms
Best practice strategies to prevent alcohol-related harms
Compliance and enforcement
Knowledge of NSW liquor regulation
Effective liquor licence management
Building a compliance culture in businesses
Licensee Training course consists of PowerPoint presentation, classroom and practical activities, videos and end of the day assessment
Course requirements
Attendance
Participants should arrive 15 minutes prior to the scheduled starting time of the course to complete the necessary registration paperwork.
ENTRY TO THE COURSE WILL BE REFUSED
if participants arrive 15 minutes after the scheduled starting time.
LLND (Language, Literacy, Numeracy and Digital)
It is a requirement that all students must have basic English reading, writing, and understanding skills. Interpreters are not allowed for most courses.
From 1/7/25, all students must complete a basic LLND (Language, Literacy, Numeracy and Digital) test before enrolment. This ensures you can understand the course content and get the right support during training.
All students enrolling in an Edway Training course are required to complete a Language, Literacy, Numeracy, and Digital (LLND) skills assessment as part of their student profile. This ensures they have the necessary skills to perform basic calculations, and to read, write, and communicate effectively in English, enabling them to successfully participate in the training and assessment process.
For further information on student support services please refer to the Student Handbook.
Identification
Participants must provide one form of photo I.D. (e.g. passport, Australian driver’s licence, proof of age card).Please note only an international passport is accepted as a non-Australian document.IMPORTANT: Student ID (eg university or college) are NOT accepted as a valid form of ID.
STATEMENT OF ATTAINMENT WILL NOT BE ISSUED
if participants do not provide a valid form of I.D
Current RSA Certificate
Participants must hold current RSA competency.Statement of Attainment SITHFAB021 Provide Responsible Service of Alcohol or the plastic RSA Competency Card must be presented on the training day as proof of competency.
ENTRY TO THE COURSE WILL BE REFUSED
if participant DOES NOT present current RSA competency.
Payment
To secure your course booking, payment is required at the time of registration. You can conveniently pay online using a credit card, Afterpay, or request an invoice.
Licensee Training Sydney
Enhance your skills with our Licensee Training course. Ideal for new licensees and approved managers, this course covers NSW liquor regulations, effective licence management, and strategies to reduce alcohol-related harms.
Essential for compliance, it equips you with the knowledge to operate responsibly and maintain a safe environment.
Combine and Save!
ARCG & Licensee Courses – Save $20 when you bundle! Get an exclusive discount by purchasing the ARCG and Licensee courses together as a combo. Click this link here to book now.
Licensee Training (LT) Details
Course Overview
As a licensee, approved manager, or club secretary in NSW, your responsibilities extend beyond completing the Responsible Service of Alcohol (RSA) course. This training equips you with the knowledge to fulfill your legal obligations, remain compliant with liquor laws, effectively manage your business, positively contribute to your community, and minimize alcohol-related harm.
Addressing alcohol misuse is crucial, as it can have significant negative impacts. Implementing harm minimization strategies not only protects your business’s reputation but also ensures legal compliance.
Non-compliance can result in severe penalties, including the loss of your license.
Accreditation and Approval
This course is regulated by Liquor & Gaming NSW (L&GNSW) but is not accredited by ASQA.
To gain Licensee or Advanced Licensee competency, you must complete the course through an approved provider.
Edway Training is approved by L&GNSW to deliver this course.
Training Prerequisites
Before enrolling in this training, you must possess a valid NSW competency card or interim certificate from a L&GNSW approved provider for Provide Responsible Service of Alcohol SITHFAB021.
If you do not have an RSA certificate or NSW competency card, you can obtain it by completing RSA training course. Visit our RSA Sydney or RSA Sydney Online courses for more information, training schedule and online bookings.
Course Duration
This is a one-day course, lasting 7 hours.
Licensee License Expiry
Completing this course renews endorsements on your competency card for another 5 years.
Online Licensee Training
Prefer to study from home? Our Online Licensee Training course offers the same comprehensive content as our in-person sessions — covering NSW liquor laws, harm minimisation, and licence management — but with the convenience of learning at your own pace.
Complete your training anywhere, anytime, with interactive online modules and full trainer support. Upon successful completion, you’ll receive the same recognised certification approved by Liquor & Gaming NSW (L&GNSW), valid for five years. Click Book Online Course to enroll now! If you are completing the course online, you are required to complete the course within two months of your enrolment date. Failure to do so will result in your course being cancelled.
Licensee Training Course Information
Licensee Training NSW
The Licensee Training course equips licensees, approved managers, and club secretaries with essential knowledge of liquor legislation, licence management, and strategies to mitigate alcohol-related harms.
Who Should Complete the Training
Licensee training is required for most licensees, approved managers, and club secretaries in the following scenarios:
Category | Requirements |
New Liquor Licence Applicants | Complete RSA training and, where relevant, Licensee training. |
Transfer Of Liquor Licence | Complete the required Licensee training within 60 days of receiving provisional approval. |
Approved Managers and Club Secretaries | Appointed individuals must complete the required Licensee training within 60 days of lodging the application. |
Qualified Interstate Workers | Interstate workers with appropriate RSA qualifications can skip the NSW RSA Bridging course and complete Licensee Training to gain both NSW RSA and Licensee Training competencies. |
RSA and RCG Competency Renewal
Completing Licensee training will automatically renew your existing RSA competency. However, it does not automatically renew your RCG competency.
In NSW, all competencies expire five years from the first competency gained. Completing Licensee training resets your competency expiry period.
You must renew your RCG competency before completing Licensee training to keep all your competencies current.
Renewing RCG Competency
Complete Online RCG Refresher Course: Do this before enrolling with an approved training provider for Licensee training.
Present Required Certificates: Provide one of the following certificates issued within the last 90 days during enrollment:
RCG Interim Certificate
RCG Refresher Interim Certificate
RCG Refresher Completion Certificate
Note: Complete the online RCG refresher if you completed or renewed your RCG competency more than 90 days ago.
SCENARIOS FOR RCG ENDORSEMENT RETENTION
Scenario | Details |
Before RCG Card Expiry | Use the link in your renewal reminder notice (email/SMS) to complete the RCG refresher course online. Obtain and present the RCG Refresher Completion Certificate when enrolling in Licensee training. |
Licensee Training for Specific Roles | Provisionally approved licensees, appointed managers, approved club secretaries, or new liquor license applicants must complete the RCG refresher course before enrolling in Licensee training. Upon approval, you will receive an email link to complete the RCG refresher course. If no email is received, or RCG competency was renewed over 90 days ago, email competency.card@liquorandgaming.nsw.gov.au with your CCH number, full name, and date of birth to request a refresher link. |
Voluntary Licensee Training | If RCG competency was renewed over 90 days ago, request a refresher link by emailing competency.card@liquorandgaming.nsw.gov.au with your CCH number, full name, and date of birth. |
Surrendering RCG Endorsement
You may choose to surrender the RCG endorsement using the RCG Surrender Form. Submit the completed form when enrolling in Licensee training with an approved provider.
Licensee Refresher Online
The Licensee Refresher online course is a mandatory 60-to-90-minute program for renewing RSA, Licensee, and Advanced Licensee endorsements. Provided exclusively by L&GNSW, it ensures endorsements are valid for another five years.
Course details
What will you receive
Upon successful completion of the course, participants will receive:
Certificate of Completion
Interim Certificate
What you will learn
Licensee Training course provides you with the following key learning outcomes:
Overview of liquor regulation in NSW
Managing your liquor license
Responsibilities to manage alcohol-related harms
Best practice strategies to prevent alcohol-related harms
Compliance and enforcement
Knowledge of NSW liquor regulation
Effective liquor licence management
Building a compliance culture in businesses
Licensee Training course consists of PowerPoint presentation, classroom and practical activities, videos and end of the day assessment
Course requirements
Attendance
Participants should arrive 15 minutes prior to the scheduled starting time of the course to complete the necessary registration paperwork.
ENTRY TO THE COURSE WILL BE REFUSED
if participants arrive 15 minutes after the scheduled starting time.
LLND (Language, Literacy, Numeracy and Digital)
It is a requirement that all students must have basic English reading, writing, and understanding skills. Interpreters are not allowed for most courses.
From 1/7/25, all students must complete a basic LLND (Language, Literacy, Numeracy and Digital) test before enrolment. This ensures you can understand the course content and get the right support during training.
All students enrolling in an Edway Training course are required to complete a Language, Literacy, Numeracy, and Digital (LLND) skills assessment as part of their student profile. This ensures they have the necessary skills to perform basic calculations, and to read, write, and communicate effectively in English, enabling them to successfully participate in the training and assessment process.
For further information on student support services please refer to the Student Handbook.
Identification
Participants must provide one form of photo I.D. (e.g. passport, Australian driver’s licence, proof of age card).Please note only an international passport is accepted as a non-Australian document.IMPORTANT: Student ID (eg university or college) are NOT accepted as a valid form of ID.
STATEMENT OF ATTAINMENT WILL NOT BE ISSUED
if participants do not provide a valid form of I.D
Current RSA Certificate
Participants must hold current RSA competency.Statement of Attainment SITHFAB021 Provide Responsible Service of Alcohol or the plastic RSA Competency Card must be presented on the training day as proof of competency.
ENTRY TO THE COURSE WILL BE REFUSED
if participant DOES NOT present current RSA competency.
Payment
To secure your course booking, payment is required at the time of registration. You can conveniently pay online using a credit card, Afterpay, or request an invoice.
Book now
Course Information
Visa, Mastercard, afterpay
Payment: Visa, Mastercard, afterpay
Course Code: LTNSW
Duration:
7 hours
Darlinghurst NSW 2010
Locations Sydney:
Location Sydney:
Darlinghurst NSW 2010
Location Sydney:
Seven Hills NSW 2147
Location Melbourne:
Level
Locations Melbourne:
Darlinghurst NSW 2010
Locations Melbourne:
Level
Quizzes
Location Melbourne:
Location Melbourne:
