Why A Responsible Service Of Alcohol Certificate Matters For Safer Communities

Alcohol consumption is a major part of Australian culture but with it comes responsibility. The government introduced the Responsible Service of Alcohol (RSA) certificate to reduce alcohol-related harm. This mandatory training of employees ensures that alcohol is served responsibly and helps prevent intoxication, underage drinking and alcohol-fuelled violence.

The Community Benefits Behind RSA Legislation

The RSA course was developed in response to growing concerns about alcohol-related harm. Excessive drinking has long been linked to road accidents, violence and health issues. To address these problems, the government enacted legislation requiring alcohol-serving establishments to enforce responsible service practices.

RSA training plays a critical role in protecting public health and safety by ensuring that bar staff, waitstaff and liquor store employees understand responsible service principles. It helps prevent alcohol-related incidents, reduces strain on emergency services and fosters a safer, more enjoyable environment for patrons.

The Government’s Goal With RSA Education

The government’s primary objective in mandating RSA certification is to promote safer alcohol consumption while maintaining a thriving hospitality industry. By equipping workers with the skills to identify and manage intoxicated patrons, RSA training helps reduce excessive drinking and associated risks.

The course also ensures that alcohol is not sold to minors, protecting young Australians from the dangers of early alcohol exposure. The government enforces these regulations in effort to strike a balance between responsible alcohol consumption and economic benefits for licensed venues.

Is The RSA Certificate Required In Every State?

Yes, RSA training must be completed through an approved provider and refresher courses may be required. Edway offers online training in NSW and VIC.

What Does A Responsible Service Of Alcohol Certificate Cover?

The RSA course provides participants with the knowledge and skills needed to serve alcohol responsibly. Topics covered include:

• Understanding liquor laws and legal responsibilities.

• Identifying intoxication signs and preventing over-service.

• Strategies for handling difficult customers and refusing service.

• Preventing underage drinking by checking identification.

• Ensuring a safe and controlled environment in licensed venues.

Applying RSA Knowledge In The Workplace

RSA-trained workers can confidently make informed decisions to prevent alcohol-related harm. For example, if a patron appears intoxicated, staff members should:

• Politely refuse further service, knowing they are supported by law, and offer alternatives such as water.

• Inform a manager or security personnel if needed.

• Assist in arranging safe transport options, such as calling a taxi.

These steps help hospitality workers maintain a safe environment for all patrons and staff.

How Long Is The RSA Certificate Valid And Who Needs It?

RSA certification does not last forever. It is valid for three to five years in most states before a refresher course is required. The certificate is mandatory for anyone involved in selling, serving or handling alcohol, including bartenders, waitstaff, bottle shop employees and event staff.

It is important to note that the requirement to obtain a Responsible Service of Alcohol (RSA) certificate extends beyond just the employees who directly serve alcohol to patrons. It also includes individuals in managerial and supervisory positions within establishments that sell alcohol. This encompasses licensees, approved managers and, in certain cases, directors and club secretaries, especially if they are involved in the service of alcohol.

The specific obligations can vary by state and territory. For instance:

• New South Wales (NSW): RSA training is mandatory for licensees, managers, service staff, RSA marshals, crowd controllers, security staff, promotional staff, volunteers and club directors if they serve alcohol.

• Western Australia (WA): All staff involved in the sale, supply or service of liquor, including licensees and approved managers, must complete RSA training.

• South Australia (SA): Individuals serving or selling alcohol, including responsible persons (often managers or supervisors), are required to complete RSA training within three months of commencing employment.

Earn your Responsible Service of Alcohol Certificate and create a safer drinking environment today!