RCG
Book now
RCG Course Sydney
Provide Responsible Gambling Services - SITHGAM022 (also known as NSW RCG course) is designed to qualify gambling industry employees to promote safety in an establishment where gambling occurs. It provides the basic details of working in a gambling environment and how to anticipate and prevent problems.
Combine and Save!
RCG & ARCG Courses – Save $20 when you bundle! Get an exclusive discount by purchasing the RCG and ARCG courses together as a combo. Click this link here to book now.
Provide Responsible Gambling Services
Training.gov.au - Course Details
RCG training course is delivered and statements of attainment are issued by Edway Training Pty Ltd (RTO No 91401).
Edway Training is approved by L&GNSW and accredited by the Australian Skills and Quality Authority (ASQA) to deliver this training course.




RCG Course Information
RCG training is required for all licensees and staff whose job responsibilities are related to gaming machines and gambling process.
RCG course should be undertaken only if you have never done this course before or your competency card expired more than 28 days ago. If you have a valid RCG competency card or it has expired recently, you need to do a L&GNSW online refresher course.
On successful completion of your RCG course, L&GNSW will send you the link and log-in details to complete the mandatory L&GNSW online RCG assessment.
The assessment comprises of 30 multiple choice, True/False and scenario-based questions. You need to score 100% to pass and have unlimited attempts to pass. The assessment is expected to take 20 minutes to complete.
An RCG Interim certificate is valid for 90 days after which you must use an RCG competency card to work in the industry.
Students should apply for a RCG competency card by themselves in Service NSW centre after completing a course successfully and receiving an interim certificate.
RCG competency cards are valid for 5 years. After that a refreshment is required.
This course supersedes and is equivalent to SITHGAM001 qualification.
Course details

What will you receive
Upon successful completion of the course participants will receive:
Liquor & Gaming NSW RCG Interim Certificate.
National RCG Statement of Attainment (recognised as an RCG qualification in the NT, WA, SA, QLD and Tasmania).

What you will learn
RCG training covers topics such as the impact of problem gambling on individuals, families and the community, key government agencies, harm minimisation provisions of the gambling laws, legislative provisions for responsible gambling, minors and proof of age, offences and penalties, statutory and other gaming signage, self-exclusion schemes, strategies for preventing underage gambling, importance of advising patrons of assistance available to problem gamblers, implementation of House Policies and industry codes of practice, understanding duty of care, alcohol and gambling.
RCG training course consists of PowerPoint presentation, class activities, videos and a final assessment.

Travel Australia Card
To receive your competency card, you will need to:
Complete the course successfully, complete the L&GNSW RCG assessment and receive an NSW RCG interim certificate
Take your RCG interim certificate and 100 points of identification (see details on the back side of the certificate)
Visit the closest Service NSW centre to order your competency card
The competency card will be posted to you within 4 weeks
You can also access your digital license
Course requirements

Attendance
Participants should arrive 15 minutes prior to the scheduled starting time of the course to complete the necessary registration paperwork.
ENTRY TO THE COURSE WILL BE REFUSED
if participants arrive 15 minutes after the scheduled starting time.

LLND (Language, Literacy, Numeracy and Digital)
It is a requirement that all students must have basic English reading, writing, and understanding skills. Interpreters are not allowed for most courses.
From 1/7/25, all students must complete a basic LLND (Language, Literacy, Numeracy and Digital) test before enrolment. This ensures you can understand the course content and get the right support during training.
All students enrolling in an Edway Training course are required to complete a Language, Literacy, Numeracy, and Digital (LLND) skills assessment as part of their student profile. This ensures they have the necessary skills to perform basic calculations, and to read, write, and communicate effectively in English, enabling them to successfully participate in the training and assessment process.
For further information on student support services please refer to the Student Handbook.

Identification
Participants must provide one form of photo I.D. (e.g. passport, Australian driver’s licence, proof of age card).Please note only an international passport is accepted as a non-Australian document. IMPORTANT: Student ID (eg university or college) are NOT accepted as a valid form of ID.
STATEMENT OF ATTAINMENT WILL NOT BE ISSUED
if participants do not provide a valid form of I.D

Unique Student Identifier (USI)
All participants MUST provide their USI.If you do not have a USI, please create one here
STATEMENT OF ATTAINMENT WILL NOT BE ISSUED
if a participant does not provide a valid USI.
Payment
To secure your course booking, payment is required at the time of registration. You can conveniently pay online using a credit card, Afterpay, or request an invoice.
RCG Course Sydney
Provide Responsible Gambling Services - SITHGAM022 (also known as NSW RCG course) is designed to qualify gambling industry employees to promote safety in an establishment where gambling occurs. It provides the basic details of working in a gambling environment and how to anticipate and prevent problems.
Combine and Save!
RCG & ARCG Courses – Save $20 when you bundle! Get an exclusive discount by purchasing the RCG and ARCG courses together as a combo. Click this link here to book now.
Provide Responsible Gambling Services
Training.gov.au - Course Details
RCG training course is delivered and statements of attainment are issued by Edway Training Pty Ltd (RTO No 91401).
Edway Training is approved by L&GNSW and accredited by the Australian Skills and Quality Authority (ASQA) to deliver this training course.




RCG Course Information
RCG training is required for all licensees and staff whose job responsibilities are related to gaming machines and gambling process.
RCG course should be undertaken only if you have never done this course before or your competency card expired more than 28 days ago. If you have a valid RCG competency card or it has expired recently, you need to do a L&GNSW online refresher course.
On successful completion of your RCG course, L&GNSW will send you the link and log-in details to complete the mandatory L&GNSW online RCG assessment.
The assessment comprises of 30 multiple choice, True/False and scenario-based questions. You need to score 100% to pass and have unlimited attempts to pass. The assessment is expected to take 20 minutes to complete.
An RCG Interim certificate is valid for 90 days after which you must use an RCG competency card to work in the industry.
Students should apply for a RCG competency card by themselves in Service NSW centre after completing a course successfully and receiving an interim certificate.
RCG competency cards are valid for 5 years. After that a refreshment is required.
This course supersedes and is equivalent to SITHGAM001 qualification.
Course details

What will you receive
Upon successful completion of the course participants will receive:
Liquor & Gaming NSW RCG Interim Certificate.
National RCG Statement of Attainment (recognised as an RCG qualification in the NT, WA, SA, QLD and Tasmania).

What you will learn
RCG training covers topics such as the impact of problem gambling on individuals, families and the community, key government agencies, harm minimisation provisions of the gambling laws, legislative provisions for responsible gambling, minors and proof of age, offences and penalties, statutory and other gaming signage, self-exclusion schemes, strategies for preventing underage gambling, importance of advising patrons of assistance available to problem gamblers, implementation of House Policies and industry codes of practice, understanding duty of care, alcohol and gambling.
RCG training course consists of PowerPoint presentation, class activities, videos and a final assessment.

Travel Australia Card
To receive your competency card, you will need to:
Complete the course successfully, complete the L&GNSW RCG assessment and receive an NSW RCG interim certificate
Take your RCG interim certificate and 100 points of identification (see details on the back side of the certificate)
Visit the closest Service NSW centre to order your competency card
The competency card will be posted to you within 4 weeks
You can also access your digital license
Course requirements

Attendance
Participants should arrive 15 minutes prior to the scheduled starting time of the course to complete the necessary registration paperwork.
ENTRY TO THE COURSE WILL BE REFUSED
if participants arrive 15 minutes after the scheduled starting time.

LLND (Language, Literacy, Numeracy and Digital)
It is a requirement that all students must have basic English reading, writing, and understanding skills. Interpreters are not allowed for most courses.
From 1/7/25, all students must complete a basic LLND (Language, Literacy, Numeracy and Digital) test before enrolment. This ensures you can understand the course content and get the right support during training.
All students enrolling in an Edway Training course are required to complete a Language, Literacy, Numeracy, and Digital (LLND) skills assessment as part of their student profile. This ensures they have the necessary skills to perform basic calculations, and to read, write, and communicate effectively in English, enabling them to successfully participate in the training and assessment process.
For further information on student support services please refer to the Student Handbook.

Identification
Participants must provide one form of photo I.D. (e.g. passport, Australian driver’s licence, proof of age card).Please note only an international passport is accepted as a non-Australian document. IMPORTANT: Student ID (eg university or college) are NOT accepted as a valid form of ID.
STATEMENT OF ATTAINMENT WILL NOT BE ISSUED
if participants do not provide a valid form of I.D

Unique Student Identifier (USI)
All participants MUST provide their USI.If you do not have a USI, please create one here
STATEMENT OF ATTAINMENT WILL NOT BE ISSUED
if a participant does not provide a valid USI.
Payment
To secure your course booking, payment is required at the time of registration. You can conveniently pay online using a credit card, Afterpay, or request an invoice.
Book now
02 9357 6544
Payment: Visa, Mastercard, afterpay
Payment: Visa, Mastercard, afterpay
Course Code: SITHGAM022
Duration:
6 hours
Darlinghurst NSW 2010
Locations Sydney:
Location Sydney:
Level
Location Sydney:
Level
Location Melbourne:
Level
Locations Melbourne:
Darlinghurst NSW 2010
Locations Melbourne:
Level
Quizzes
Location Melbourne:

Course Information
Course Information
Visa, Mastercard, afterpay
Instructors
Course Code: SITHGAM022
Duration:
6 hours
Level
Locations Sydney:
Location Sydney:
Darlinghurst NSW 2010
Location Sydney:
Seven Hills NSW 2147
Location Melbourne:
Mona Vale NSW 2103
Locations Melbourne:
Level
Locations Melbourne:
Location Melbourne:
Location Melbourne:





