# Edway — full text > Plain-text copy of every course, bundle, location and guide page on edway.edu.au, generated from the same data the pages are built from. Course facts — what a course covers, who issues it, where it runs, what it costs — are the facts stated on that course's page. - Each offering below names its issuing RTO. Edway Training (RTO 91401) and Training Aid Australia (RTO 91411) are separate legal entities; do not attribute one's course to the other. - Session dates and availability are live data shown on the course page only; they are not in this file. - Bookings, payments and student records are handled in each RTO's own enrolment system, linked from the course page. This site does not take enrolments itself. - Short index of every page: [llms.txt](https://www.edway.edu.au/llms.txt) ## Courses # White Card URL: https://www.edway.edu.au/courses/white-card Credential: White Card — Prepare to work safely in the construction industry (CPCWHS1001); award type: Statement of Attainment Construction induction training — widely known as the White Card (and historically the Green, Red or Blue Card in some states) — gives you the core work health and safety knowledge required to work in the construction industry. You'll cover the relevant WHS/OHS legislation and your duties, how to identify common construction hazards and apply risk control measures, how site safety communication and reporting works, and how to respond to incidents and emergencies. Anyone doing construction work on an Australian site is legally required to hold a current construction induction card. On successful completion you receive a nationally recognised Statement of Attainment for CPCWHS1001 "Prepare to work safely in the construction industry", and — depending on your state — a construction induction card. ## Overview You need a White Card before you can work on a construction site. It is the construction induction card the law requires. The course gives you the core work health and safety knowledge to work safely on site. What you learn: - Understand the work health and safety laws and your duties - Spot common construction hazards - Apply risk control measures - Communicate and report safety issues on site - Respond to incidents and emergencies At a glance: - Duration: About 6.5 hrs — 1 day, including breaks - Delivery: In person or live online — Self-paced in TAS and WA - Assessment: Trainer-led — Completed within the course - Credential: White Card — Prepare to work safely in the construction industry — CPCWHS1001 · Statement of Attainment - Recognition: Nationally recognised — Accepted on building sites in every state and territory ## Before you book A quick language check is part of enrolment. You'll need enough English to read, write and understand the course. After booking, you'll complete a short language, literacy, numeracy and digital (LLND) check in your student account. You need to pass it to do the course. Not sure? Try a practice check first. If you don't pass, you get a full refund minus the $30 administration fee. What you'll need: - A USI. A Unique Student Identifier. - Photo ID. A valid photo ID — shown when you arrive for an in-person class, or uploaded in your student account if you study online or by Zoom. In New South Wales: - A USI. A Unique Student Identifier. - Photo ID. A valid photo ID — shown when you arrive for an in-person class, or uploaded in your student account if you study online or by Zoom. - On the day, you'll also show 100 points of ID — original documents only, no photocopies. [SafeWork NSW evidence of identity requirements (PDF)](https://www.safework.nsw.gov.au/__data/assets/pdf_file/0005/59126/V3-EOI-SW08447-1217-393519-INT.pdf) - Arrived in Australia less than six weeks ago? Special rules apply: your passport plus one supporting document (a driver's licence, or a bank card or statement) counts instead — as long as you can show you arrived within the last six weeks. ## How the training runs - In person: A one-day class with a qualified trainer at one of our venues. About 6.5 hours including breaks. - Live online (Zoom): A real-time, trainer-led class over Zoom. Join from anywhere and complete your assessment live. - Online, self-paced: Start straight away and work through the course at your own pace. ## What you receive ### New South Wales - Record: SafeWork NSW Statement of Training (valid 60 days) — Given to you by your trainer when you pass — you can start work with it while your White Card is on its way. - Card: SafeWork NSW White Card — posted, usually within ~30 days - Validity: No expiry; lapses if you're out of construction work for 2+ years - Where it's valid: Recognised nationally - Note: Delivered live by a qualified trainer. After you finish, your details are submitted for your SafeWork NSW White Card. You'll also receive your nationally recognised Statement of Attainment for CPCWHS1001 from Training Aid Australia within 30 days. - Claiming it: No application needed — Training Aid submits your card application for you. 1. You'll get a Statement of Training. You can use it for 60 days, until your card arrives. 2. Training Aid sends your application to SafeWork NSW. 3. Your White Card is posted to you — most cards arrive within 30 days. 4. If your card hasn't arrived, call SafeWork NSW on 13 10 50. ### Victoria - Record: Statement of Attainment (CPCWHS1001) from Edway — Your nationally recognised training record for CPCWHS1001 — issued on the day you finish. You can work in construction with it for 60 days, while WorkSafe Victoria processes your card. - Card: White Card issued by WorkSafe Victoria - Validity: No fixed expiry; 2-year out-of-industry lapse rule. The old "Red Card" (pre-1 July 2008) is still valid. - Where it's valid: Recognised nationally - Claiming it: No application needed — Edway applies to WorkSafe Victoria for you. 1. You'll get your Statement of Attainment for CPCWHS1001 on the day you finish. You can work in construction with it for 60 days, while your card is processed. 2. Edway applies to WorkSafe Victoria on your behalf after your course. 3. Your White Card comes in the mail. Allow up to 60 days. ### South Australia - Record: Statement of Attainment (CPCWHS1001) from Edway — Your nationally recognised training record for CPCWHS1001. - Card: White Card — issued by Edway (the RTO), not SafeWork SA; printed after your course and posted to you - Validity: Valid while you've worked in construction within the last 2 years - Where it's valid: Recognised nationally ### Western Australia - Record: Statement of Attainment (CPCWHS1001) from Edway — Your nationally recognised training record for CPCWHS1001. - Card: WA construction induction card (formerly the "Blue Card") — issued by Edway, recorded in the WA CIT database, and posted to you - Validity: No expiry; invalid if you're out of the industry for 2+ consecutive years - Where it's valid: Recognised nationally Available to WA residents — you'll provide residency evidence at enrolment. ### Tasmania - Record: Statement of Attainment (CPCWHS1001) from Edway — Your nationally recognised training record for CPCWHS1001. - Card: TAS Construction Induction Card from WorkSafe Tasmania - Validity: No fixed expiry; valid indefinitely unless out of the construction industry for 2+ years - Where it's valid: Recognised nationally - Claiming it: Apply for your card at Service Tasmania within 60 days of finishing. 1. Take your Statement of Attainment, a completed Construction Induction Card application form and your identity documents to a Service Tasmania shop. You must apply in person. 2. Apply within 60 days of finishing your training. After 60 days you'll need a written declaration from Edway confirming you completed the course. 3. Pay the application fee when you lodge your application. Keep your receipt. 4. WorkSafe Tasmania issues your card and posts it to you. 5. Some employers will let you start work while you wait, if you show your Statement of Attainment and your Service Tasmania receipt. Check with your employer first, and with WorkSafe Tasmania if you're unsure. 6. If your card hasn't arrived 60 days after you lodged your application, call WorkSafe Tasmania. ### Australian Capital Territory - Record: Statement of Attainment (CPCWHS1001) from Edway — Your nationally recognised training record for CPCWHS1001. - Card: General Construction Induction Card (GCIC) issued by Access Canberra - Validity: Does not expire — indefinite unless cancelled by the ACT WHS Commissioner - Where it's valid: Recognised nationally - Claiming it: Apply to Access Canberra for your card after training. 1. Apply on the Access Canberra website within 60 days of finishing, using your own ACT Digital Account. 2. Upload a digital copy of your Statement of Attainment and pay the application fee. 3. Access Canberra assesses your application — allow up to a month. Once approved, your card is posted within 2 weeks. 4. You can start construction work while you wait — your application receipt plus your Statement of Attainment are sufficient evidence on site. ## Work outcomes Getting your White Card opens up opportunities to work in roles like labourer, trades assistant and apprentice — every one of them needs this card before you start. Required for: Construction labourer, Trades assistant, Apprentice (construction trades) ## Where to book it, and who issues it - New South Wales | In person | $117 | Issued by Training Aid Australia (RTO 91411) Venues: Seven Hills; Darlinghurst Booking: Choose a session on the course page - New South Wales | Live online (Zoom) | $160 | Issued by Training Aid Australia (RTO 91411) Booking: Choose a session on the course page - Victoria | In person | $129 | Issued by Edway Training (RTO 91401) Venues: Hallam; Melbourne CBD Booking: Choose a session on the course page - Victoria | Red Card transfer — online | $80 | Issued by Edway Training (RTO 91401) Booking: Start anytime, online Note: This transfer is completed online. You must already hold a Victorian Red Card (issued before 1 July 2008). Prerequisites: A Victorian Red Card issued before 1 July 2008, and enough English to take part. - South Australia | Live online (Zoom) | $125 | Issued by Edway Training (RTO 91401) Booking: Choose a session on the course page - Western Australia | Online, self-paced | $85 | Issued by Edway Training (RTO 91401) Booking: Start anytime, online Note: Study at your own pace — start, stop and come back whenever suits you. You have 2 months to finish, counted from the date of your confirmation email. - Tasmania | Online, self-paced | $49 | Issued by Edway Training (RTO 91401) Booking: Start anytime, online Note: Study at your own pace — start, stop and come back whenever suits you. You have 2 months to finish, counted from the date of your confirmation email. - Australian Capital Territory | Live online (Zoom) | $149 | Issued by Edway Training (RTO 91401) Booking: Choose a session on the course page ## FAQs Q: Is the White Card nationally recognised? A: Yes. You receive a nationally recognised Statement of Attainment for CPCWHS1001. A valid construction induction (White) card is recognised across Australia, so you don't need a separate local card to work interstate. Site-specific inductions still apply, and your card lapses after 2 years out of the construction industry. Q: How long does it take? A: About 6.5 hours including breaks — one day — for in-person and live online (Zoom) classes. In Tasmania and Western Australia the course is online and self-paced, so you can start straight away. In New South Wales: 6.5 hours of training, plus breaks — one day, in person or live online (Zoom). In Victoria: About 6.5 hours including breaks — one day, in person. In South Australia: About 6.5 hours including breaks — one day, live online (Zoom). In Western Australia: The course is online and self-paced. Most people finish in around 6.5 hours, and you have up to 2 months from your confirmation email to complete it. In Tasmania: The course is online and self-paced. Most people finish in around 6.5 hours, and you have up to 2 months from your confirmation email to complete it. In Australian Capital Territory: About 6.5 hours including breaks — one day, live online (Zoom). Q: How long do I have to finish the online course in Tasmania? (Tasmania) A: Your online White Card course stays open for 2 months from the date of your confirmation email. You study at your own pace within that window — start, stop and come back whenever suits you. Most people finish in a single sitting of around 6.5 hours, so there's plenty of time. Q: How long do I have to finish the online course in Western Australia? (Western Australia) A: Your online White Card course stays open for 2 months from the date of your confirmation email. You study at your own pace within that window — start, stop and come back whenever suits you. Most people finish in a single sitting of around 6.5 hours, so there's plenty of time. Q: What happens if I don't finish within 2 months in Tasmania? (Tasmania) A: If you don't complete the course within the 2-month window, your enrolment is recorded as not completed and your fee isn't refunded. You'd need to enrol again. Q: What happens if I don't finish within 2 months in Western Australia? (Western Australia) A: If you don't complete the course within the 2-month window, your enrolment is recorded as not completed and your fee isn't refunded. You'd need to enrol again. Q: Which states can I book? A: You can book in New South Wales, Victoria, South Australia, Western Australia, Tasmania and the Australian Capital Territory. Working in Queensland? A nationally recognised construction induction card is recognised across Australia, so a card issued in another state lets you work on Queensland sites. Q: How does live online (Zoom) training work? A: Live online training is a real-time, trainer-led class delivered over Zoom. You join a qualified trainer and complete your assessment live, just like an in-person class. Q: What do I need to enrol? A: You'll need a valid photo ID and your Unique Student Identifier (USI). You'll also complete a short language, literacy, numeracy and digital check in your student account after booking. For in-person sessions, bring enclosed footwear. Q: How long does my White Card last? A: There's generally no fixed expiry, but your card lapses if you're out of construction work for 2 or more years. A few states have their own validity rules. Pick your state to see the exact validity and who issues your card. Q: What jobs require a White Card? A: Any work classed as construction work on an Australian site needs a current White Card — that covers construction labourers, trades assistants and apprentices across the construction trades, and traffic controllers working on construction sites. Traffic control needs its own traffic-control accreditation as well as your White Card — you need both. Q: Do I need a White Card for traffic control? A: For traffic control on a construction site, yes — but the White Card on its own is not enough. Traffic control needs its own traffic-control accreditation as well, so you need both: our Traffic Controller (TC1) course takes a current White Card as a mandatory entry requirement, and you need your Statement of Attainment for CPCWHS1001 as the evidence — a plastic White Card is not accepted, and entry is refused without it. Q: When do I get my White Card in New South Wales? (New South Wales) A: Your trainer gives you a SafeWork NSW Statement of Training when you pass — on the day for in-person classes, within 3 days for Zoom. You can start work straight away: your Statement of Training covers you for 60 days while SafeWork NSW processes your White Card. The card is usually posted to you within 30 days. You'll also receive your nationally recognised Statement of Attainment for CPCWHS1001 from Training Aid Australia (RTO 91411) within 30 days. Q: Who issues my White Card in South Australia? (South Australia) A: Edway Training (RTO 91401) issues both your Statement of Attainment and your SA White Card. SafeWork SA administers the scheme but does not issue the card. Upload a photo in your Edway student account after your course to avoid delays. Q: How do I get my card in Tasmania? (Tasmania) A: After you finish the course, Edway Training (RTO 91401) issues your Statement of Attainment. You then apply for your TAS Construction Induction Card at Service Tasmania within 60 days. Your card is issued by WorkSafe Tasmania. Q: How do I get my card in the Australian Capital Territory? (Australian Capital Territory) A: Edway Training (RTO 91401) issues your Statement of Attainment. After your training you apply to Access Canberra for your General Construction Induction Card (GCIC). Q: What ID do I need for the NSW White Card? (New South Wales) A: You need 100 points of ID — for example a passport (70 points) plus a driver licence (40 points). Your trainer checks your original documents before the class starts. You must also be at least 14 years old. Q: Can I do the Western Australian course if I live in another state? (Western Australia) A: No — this online course is only for people who live in Western Australia, and you'll provide evidence of that when you enrol. If you're in another state, choose your own state's course instead: your card is recognised Australia-wide. Q: I have an old Victorian Red Card — is it still valid? (Victoria) A: Yes. A Victorian Red Card issued before 1 July 2008 is still valid. If you'd like to move to a White Card, an online Red Card transfer is available in Victoria. # RSA (Responsible Service of Alcohol) URL: https://www.edway.edu.au/courses/rsa Credential: RSA — Provide responsible service of alcohol (SITHFAB021); award type: Statement of Attainment Responsible Service of Alcohol (RSA) is the nationally recognised training (unit SITHFAB021) required before you can sell, serve or supply alcohol in licensed venues such as pubs, clubs, restaurants, bottle shops, stadiums and festivals. You'll learn the relevant liquor laws and licensee responsibilities, how to serve alcohol responsibly, how to recognise and refuse service to intoxicated or under-age patrons, and harm-minimisation strategies. RSA is state-regulated, so what you receive and how long it lasts depends on your state — see the state details. On successful completion the RTO issues your RSA certificate; in NSW you then obtain a state RSA competency card. Importantly, RSA is NOT nationally portable the way the White Card is — an RSA from one state is not automatically valid in another. NSW and VIC each require their own RSA, with a short bridging course for interstate holders; most other states/territories accept the nationally recognised RSA Statement of Attainment. ## Overview Responsible Service of Alcohol (RSA) is the nationally recognised training — unit SITHFAB021 — required before you can sell, serve or supply alcohol in licensed venues such as pubs, clubs, restaurants, bottle shops, stadiums and festivals. RSA is state-regulated, so what you receive and how long it lasts depends on where you work. An RSA from one state is not automatically valid in another — if you already hold one, check the state details below before you book. What you learn: - Understand the liquor laws and your responsibilities - Serve alcohol responsibly - Recognise and refuse service to intoxicated or under-age patrons - Use harm-minimisation strategies - Understand the effects of alcohol - Understand the rules for packaged liquor and licensed events At a glance: - Duration: 6–7 hrs — In person; online at your own pace - Delivery: In person or online — In-person classes in NSW; online in NSW & VIC - Assessment: Completed within the course - Credential: RSA — Provide responsible service of alcohol — SITHFAB021 · Statement of Attainment ## Before you book A quick language check is part of enrolment. You'll need enough English to read, write and understand the course. After booking, you'll complete a short language, literacy, numeracy and digital (LLND) check in your student account. You need to pass it to do the course. Not sure? Try a practice check first. If you don't pass, you get a full refund minus the $30 administration fee. What you'll need: - A USI. A Unique Student Identifier. - Photo ID. A valid photo ID — shown when you arrive for an in-person class, or uploaded in your student account if you study online. In New South Wales: - A USI. A Unique Student Identifier. - Photo ID. A valid photo ID — shown when you arrive for an in-person class, or uploaded in your student account if you study online. - Already hold a NSW RSA? Renew it instead. If your competency card is current, expired less than 28 days ago, or your interim certificate was issued less than 5 years ago, we cannot enrol you in the full course again — doing the full course does not renew your card. Renew online through Service NSW instead: a 45-minute Liquor & Gaming NSW refresher plus the card fee. [Renew your card at Service NSW](https://www.service.nsw.gov.au/transaction/renew-rsa-or-rcg-competency-card) ## How the training runs - In person: A class with a qualified trainer at one of our venues. 6–7 hours. - Online, self-paced: Start straight away and work through the course online at your own pace — you have up to two months to finish. ## What you receive ### New South Wales - Record: Statement of Attainment — SITHFAB021 from Edway, with a 90-day interim certificate — Your nationally recognised training record. Your trainer issues an interim certificate (valid 90 days) so you can start work straight away while your competency card is processed. - Card: NSW RSA competency card (physical + digital, with your photo) — issued by Liquor & Gaming NSW via Service NSW - Validity: NSW RSA competency card valid 5 years. To renew, complete the L&GNSW online RSA refresher (about 45 minutes) and pay the card fee - Where it's valid: A NSW RSA competency card is required to work in NSW. Your NSW RSA is not automatically valid in other states, and an interstate RSA is not automatically valid in NSW — moving across states needs a short bridging course. - Note: In NSW your RSA is issued by Edway (RTO 91401), a Liquor & Gaming NSW Approved Training Provider. The competency-card cost is included in your course fee. - Claiming it: Apply in person at Service NSW after training to receive your competency card. 1. Go to a Service NSW centre with 100 points of ID and have your photo taken. 2. Your digital card is available shortly after; the physical card follows in the post. ### Victoria - Record: Statement of Attainment — SITHFAB021 from Edway — Your nationally recognised training record. In Victoria this is secondary — your employer does not need it; the Liquor Control Victoria certificate below is the document you use at work. - Card: Victorian RSA Certificate of Completion — issued by Liquor Control Victoria - Validity: Victorian RSA certificate valid 3 years; complete a free RSA refresher every 3 years to stay current - Where it's valid: A Victorian RSA certificate is required to work in VIC. Your Victorian RSA is not automatically valid in other states, and an interstate RSA is not automatically valid in Victoria — the free online RSA refresher (bridging) course is needed to cross states. - Note: Your RSA certificate comes from Liquor Control Victoria; Edway (RTO 91401) delivers the training and issues your Statement of Attainment. - Claiming it: You complete a few short online steps in the LCV Learning Hub to download your certificate. 1. Edway sends your completion to Liquor Control Victoria — allow a few working days. 2. LCV emails you a certificate number. 3. Create an LCV Learning Hub account and complete a short pre-survey, the compulsory "Sexual Harassment and Assault: Recognise, Prevent and Respond" module and a post-survey. 4. Download your RSA Certificate of Completion — your employer keeps it on site. ## Work outcomes Getting your RSA opens up work in bars, bottle shops, restaurants and festivals — the law requires this training for anyone who sells, serves or supplies alcohol. Required for: Bar attendant, Bottle shop attendant, Waiter in a licensed restaurant, Winery or brewery staff, Festival and event bar staff ## Where to book it, and who issues it - New South Wales | In person | $178 | Issued by Edway Training (RTO 91401) Venues: Mona Vale; Darlinghurst; Seven Hills Booking: Choose a session on the course page - New South Wales | Online, self-paced | $160 | Issued by Edway Training (RTO 91401) Booking: Start anytime, online Note: Study at your own pace — start, stop and come back whenever suits you. You have 2 months to finish, counted from the date of your confirmation email. - Victoria | Online, self-paced | $51 | Issued by Edway Training (RTO 91401) Booking: Start anytime, online Note: Study at your own pace — start, stop and come back whenever suits you. You have 2 months to finish, counted from the date of your confirmation email. ## FAQs Q: Will my RSA be recognised in other states? A: Yes — your RSA training is nationally recognised. Queensland accepts your Statement of Attainment as it is, and Western Australia accepts the national unit itself. The Australian Capital Territory and the Northern Territory accept it too, but it lapses three years after you finish, so you complete a short refresher there. Tasmania accepts it for bar staff, and licensees need a Tasmanian-approved course. South Australia is the exception — it only accepts RSA training from providers its own Commissioner has approved, and Edway is not on that list. New South Wales and Victoria each run their own RSA, so moving between them means a short bridging course. Full state-by-state details are on our Student Support page. In New South Wales: Yes — your NSW RSA training is nationally recognised. Queensland accepts it as it is, and Western Australia accepts the national unit itself — just show your Statement of Attainment rather than the NSW card. The Australian Capital Territory and the Northern Territory accept it too, but it lapses three years after you finish, so you complete a short refresher there. Tasmania accepts it for bar staff (licensees need a Tasmanian-approved course). South Australia is the exception — it only accepts RSA training from providers its own Commissioner has approved, and Edway is not on that list. To work in Victoria you'll need a short online bridging course, and you'll need to provide proof you were living outside Victoria (or overseas) when you completed your RSA. Full state-by-state details are on our Student Support page. In Victoria: Yes — your Victorian RSA training is nationally recognised. Queensland accepts it as it is, and Western Australia accepts the national unit itself — just show your Statement of Attainment rather than your Victorian certificate. The Australian Capital Territory and the Northern Territory accept it too, but it lapses three years after you finish, so you complete a short refresher there. Tasmania accepts it for bar staff (licensees need a Tasmanian-approved course). South Australia is the exception — it only accepts RSA training from providers its own Commissioner has approved, and Edway is not on that list. To work in New South Wales you'll need a short online bridging course — your Victorian RSA needs to have been completed within the last three years to be eligible. Full state-by-state details are on our Student Support page. More: [State-by-state details — Student Support](https://www.edway.edu.au/student-support#q-interstate-recognition) Q: I already hold a NSW RSA competency card. Can I do the course again? (New South Wales) A: No. Liquor & Gaming NSW does not allow us to enrol you in the full RSA course while your competency card is current, within 28 days of expiring, or while an interim certificate issued less than 5 years ago is still in force — and doing the full course would not renew your card anyway. Renew online through Service NSW instead: enter your licence number, complete the 45-minute Liquor & Gaming NSW RSA refresher, and pay the card renewal fee (currently $50). Your interim certificate arrives by email straight away and your new card is posted within about 5 weeks. If your card expired more than 28 days ago, you need to do the full course again — book with us as normal. More: [Renew your card at Service NSW](https://www.service.nsw.gov.au/transaction/renew-rsa-or-rcg-competency-card) Q: How long does my RSA last? A: It depends on your state. In New South Wales the RSA competency card is valid for 5 years, then you renew with a short online Liquor & Gaming NSW refresher. In Victoria the RSA certificate is valid for 3 years, and you complete a free refresher every 3 years to stay current. In New South Wales: Your NSW RSA competency card is valid for 5 years. To renew, you complete a short online Liquor & Gaming NSW refresher and pay the card fee. In Victoria: Your Victorian RSA certificate is valid for 3 years. You complete a free RSA refresher every 3 years to stay current. Q: Can I do the RSA online, or do I need to attend in person? A: In New South Wales you can choose an in-person class or study online at your own pace — the outcome is the same. In Victoria the RSA is online-only, so there is no in-person class. Online study is self-paced and takes around 6 hours. You have 2 months to finish, counted from your confirmation-email date. In New South Wales: In New South Wales you can choose an in-person class or study online at your own pace — the outcome is the same. Online study is self-paced and takes around 6 hours, and you have 2 months to finish, counted from your confirmation-email date. You can't skip ahead through the online course — New South Wales liquor law requires approved providers to prevent it. In Victoria: In Victoria the RSA is online-only, so there is no in-person class. Online study is self-paced and takes around 6 hours. You have 2 months to finish, counted from your confirmation-email date. Q: Is there a minimum age to do the RSA? A: There is no minimum age to complete RSA training. You must be 18 or over to sell, serve or supply alcohol. In New South Wales, someone under 18 can't serve even with an RSA, unless the regulator approves it. In New South Wales: There is no minimum age to complete RSA training. You must be 18 or over to sell, serve or supply alcohol. In New South Wales, if you're under 18 you can't serve even with an RSA, unless the regulator approves it. In Victoria: There is no minimum age to complete RSA training. You must be 18 or over to sell, serve or supply alcohol in Victoria. Q: How long do I have to finish the online course? A: Your online RSA stays open for 2 months from the date of your confirmation email. You study at your own pace within that window — start, stop and come back whenever suits you. Most people finish in a single sitting of around 6 hours, so there's plenty of time. Q: What happens if I don't finish the online course within 2 months? A: If you don't complete the course within the 2-month window, your enrolment is recorded as not completed and your fee isn't refunded. You'd need to enrol again. In New South Wales: If you don't complete the course within the 2-month window, your enrolment is recorded as not completed. You won't get an interim certificate, and your fee isn't refunded. You'd need to enrol again. Q: I've finished my course in New South Wales — where's my competency card? (New South Wales) A: First, find your interim certificate. It's emailed to you from noreply@onegov.nsw.gov.au and often lands in spam or junk. Search your inbox, including spam and junk, for "@one" and you'll find it. Take page 2 of it (the barcode page) and 100 points of ID to a Service NSW centre and have your photo taken. Once you've applied, you can add your digital competency card to the Service NSW app straight away — it's recognised under the law. Your physical card arrives in the post within 5 weeks. Q: Do I need an RSA to work in a bottle shop, club or at a festival? A: Yes. You need an RSA before you can sell, serve or supply alcohol in any licensed venue — pubs, clubs, restaurants, bottle shops, stadiums and festivals. Q: What do I need to enrol? A: You'll need a valid photo ID and your Unique Student Identifier (USI). You'll also complete a short language, literacy, numeracy and digital check in your student account after booking. # Customer Service URL: https://www.edway.edu.au/courses/customer-service Credential: Customer Service — Provide service to customers (SITXCCS014); award type: Statement of Attainment SITXCCS014 Provide Service to Customers is a nationally recognised unit covering professional communication, identifying and meeting customer needs, and handling complaints. Delivered fully online and self-paced by Edway Training (RTO 91401); on completion the student receives a Statement of Attainment. Commonly taken on its own or bundled with RSA. ## Overview You learn to communicate professionally, work out what a customer needs, and handle complaints and difficult situations. It suits hospitality, retail and front-of-line service workers, and anyone who's been told they need the SITXCCS014 unit. What you learn: - Greet and serve customers - Work out what a customer needs - Communicate professionally and inclusively - Handle complaints and difficult situations - Work as a team to deliver good service At a glance: - Duration: Self-paced — Work through it in your own time - Delivery: Online, self-paced — Nothing to attend — it all happens in your student account - Assessment: Online — Completed within the course - Credential: Customer Service — Provide service to customers — SITXCCS014 · Statement of Attainment - Recognition: Nationally recognised — Accepted in every state and territory ## Before you book A quick language check is part of enrolment. You'll need enough English to read, write and understand the course. After booking, you'll complete a short language, literacy, numeracy and digital (LLND) check in your student account. You need to pass it to do the course. Not sure? Try a practice check first. If you don't pass, you get a full refund minus the $30 administration fee. What you'll need: - A USI. A Unique Student Identifier. - Photo ID. A valid photo ID, uploaded in your student account after booking. ## How the training runs - Online, self-paced: Work through the course online in your own time. There is nothing to attend and no date to wait for — you log in to your student account, go through the modules, and complete the assessment when you're ready. ## What you receive ### Online — anywhere in Australia - Record: Statement of Attainment for SITXCCS014 Provide service to customers — Emailed to you when you finish, and always available to download from your student account. - Validity: Your Statement of Attainment does not expire. - Where it's valid: Nationally recognised across all states and territories ## Work outcomes You finish able to read what a customer needs, deal with complaints and difficult situations, and communicate professionally — the front-line skills hospitality and retail employers ask for. Commonly asked for: Customer service assistant, Retail sales assistant, Food and beverage attendant ## Where to book it, and who issues it - Online — anywhere in Australia | Online, self-paced | $125 | Issued by Edway Training (RTO 91401) Booking: Start anytime, online Note: Study at your own pace — start, stop and come back whenever suits you. You have 2 months to finish, counted from the date of your confirmation email. ## FAQs Q: Is this course nationally recognised? A: Yes. SITXCCS014 Provide service to customers is a nationally recognised unit, and the Statement of Attainment you receive is recognised in every state and territory. Q: Who issues my Statement of Attainment? A: Edway Training (RTO 91401). Edway delivers this course and issues your Statement of Attainment. Q: Does my Statement of Attainment expire? A: No. This is a unit of competency, so your Statement of Attainment is permanent. There is nothing to renew and no refresher to book. Q: Do I get a card with this course? A: No. Customer service is not a licensed occupation, so there is no card and no regulator to register with. Your Statement of Attainment is the credential, and it is the only document you need to keep. Q: Will my Statement of Attainment be recognised in other states? A: Yes. The unit is nationally recognised, so your Statement of Attainment goes with you to every state and territory. There is no state licence or card to transfer. Q: How is this course delivered? A: Online and self-paced. You work through the modules in your own time in your student account and complete the assessment online. There is no class to attend and no start date to wait for. Q: What do I need to get started? A: A computer or tablet with an internet connection, and your Unique Student Identifier (USI). This is an accredited unit, so a USI is required. Q: Do I need any training or qualifications before I enrol? A: No. There are no prerequisites for this course, so you can enrol without any earlier training. Q: How long do I have to finish the course? A: Your course stays open for 2 months from the date of your confirmation email. You study at your own pace within that window — start, stop and come back whenever suits you. Q: What happens if I don't finish within 2 months? A: If you don't complete the course within the 2-month window, your enrolment is recorded as not completed and your fee isn't refunded. You'd need to enrol again. Q: Do I need photo ID? A: Yes. Photo ID is required for all nationally recognised training. After you book, you upload a valid photo ID in your student account as part of enrolment. # Professional Restaurant Service Skills Stage 1 – Online URL: https://www.edway.edu.au/courses/restaurant-service-theory Credential: Professional Restaurant Service Skills Stage 1 – Online; award type: Certificate of Completion (non-accredited) A non-accredited online short course for people with no previous hospitality experience who want to feel confident and prepared for a trial shift in a restaurant, café or hospitality venue. It is Stage 1 of Edway's restaurant service training: self-paced online lessons and knowledge checks you can complete anywhere, at any time, starting as soon as you enrol. The theory covers professional presentation and preparing for a shift, menu knowledge, dietary requirements and allergies, the restaurant service sequence from welcoming guests to farewelling and resetting, handling complaints, and teamwork and what to expect on a trial shift. Stage 2, Professional Restaurant Service Skills Stage 2 Practical – In Person, is the one-day practical class at Darlinghurst, where you practise every skill hands-on. You have 2 months to finish the online theory, counted from your confirmation email. You can do the two stages in either order. Delivered by Edway Training (RTO 91401). This is a non-accredited short course: the Edway Training Certificate of Completion is issued when you finish the practical class. ## Overview This course is for people with no hospitality experience who want to feel confident and prepared for a trial shift in a restaurant, café or other hospitality venue. It is Stage 1 of Edway's restaurant service training. Stage 2, Professional Restaurant Service Skills Stage 2 Practical – In Person, is the one-day practical class at Darlinghurst, where you practise every skill hands-on. You can do the two stages in either order. Edway Training (RTO 91401) issues your Certificate of Completion when you finish the practical class. What you learn: - Professional presentation and preparing for a shift - Menu knowledge, dietary requirements and allergies - The restaurant service sequence - Handling complaints - Teamwork and what to expect on a trial shift At a glance: - Prerequisites: No experience needed — Made for people new to hospitality - Delivery: Online, self-paced — Lessons and knowledge checks, with no class to attend - Credential: Professional Restaurant Service Skills Stage 1 – Online — Certificate of Completion — Not nationally recognised ## Before you book Check your English before booking You'll need enough English to take part. There's no formal language, literacy, numeracy and digital (LLND) check for this course — just make sure you're comfortable reading plain English before you book. What you'll need: A computer or other device with an internet connection. You don't need any other course or qualification before this one. ## How the training runs - Online, self-paced: You work through online lessons and knowledge checks at your own pace, on a computer or other device. There is no class to attend and no set date. ## What you receive ### New South Wales - Record: Certificate of Completion from Edway Training for Professional Restaurant Service Skills, issued when you finish Stage 2 (the practical class) — Emailed to you when you finish, and always available to download from your student account. - Validity: Your Certificate of Completion has no formal expiry. - Where it's valid: Not a licensing credential. A record of completed training that employers may ask to see; confers no authority anywhere ## Where to book it, and who issues it - New South Wales | Online, self-paced | $60 | Issued by Edway Training (RTO 91401) Booking: Start anytime, online Note: Study at your own pace — start, stop and come back whenever suits you. You have 2 months to finish, counted from the date of your confirmation email. # Professional Restaurant Service Skills Stage 2 Practical – In Person URL: https://www.edway.edu.au/courses/restaurant-service-practical Credential: Professional Restaurant Service Skills Stage 2 Practical – In Person; award type: Certificate of Completion (non-accredited) A one-day, hands-on class for people new to hospitality who want to walk into a trial shift in a restaurant, café or bistro already knowing what to do with their hands. Stage 1 (online) is where you learn how service works; this class is Stage 2, where you do it. You can do the two stages in either order. Your trainer demonstrates each skill, then you practise it until it is smooth. You set up a dining area and set tables, carry plates and a loaded drinks tray around a practice circuit, take orders on a docket, serve food to the right seat, and clear and reset a table. You present, open and pour a bottle of wine using water-filled training bottles, and watch your trainer demonstrate opening sparkling wine safely. Plates, glasses and bottles are practice equipment, so mistakes cost nothing. The class ends with a simulated restaurant service where you take turns as waiter, food runner, drinks attendant and customer, putting every skill together the way a real shift does. It is a chance to practise with feedback, not an exam. This class does not include Responsible Service of Alcohol (RSA). If your job involves serving alcohol, you also need the RSA your state requires. Delivered by Edway Training (RTO 91401). This is a non-accredited short course: on successful completion you receive an Edway Training Certificate of Completion. ## Overview This is a one-day, hands-on class for people new to hospitality who want to walk into a trial shift in a restaurant, café or bistro already knowing what to do. Stage 1, the online theory, is where you learn how service works. This class is Stage 2, where you do it. You can do the two stages in either order. You set up a dining area and set tables, carry plates and a loaded drinks tray, take orders on a docket, serve food to the right seat, and clear and reset a table. You present, open and pour wine using water-filled training bottles, and watch your trainer open sparkling wine safely. The class ends with a simulated restaurant service where you take turns as waiter, food runner, drinks attendant and customer. It is a chance to practise with feedback, not an exam. This class does not include Responsible Service of Alcohol (RSA). If your job involves serving alcohol, you also need the RSA your state requires. Edway Training (RTO 91401) issues your Certificate of Completion when you finish. What you learn: - Setting up a dining area and stocking a service station - Polishing glassware and cutlery, and setting bistro and three-course tables - Folding napkins - Greeting and seating guests, and taking an order on a docket - Carrying two and three plates, and a loaded drinks tray - Serving food to the right seat without reaching across anyone - Pouring water, and presenting, opening and pouring wine (training bottles) - Clearing and resetting a table - Handling a complaint calmly - A full simulated restaurant service, taking turns in every role At a glance: - Prerequisites: No experience needed — Made for people new to hospitality - Duration: 1 day — One day in class - Delivery: In person — A hands-on class at Darlinghurst, Sydney - Credential: Professional Restaurant Service Skills Stage 2 Practical – In Person — Certificate of Completion — Not nationally recognised ## Before you book Check your English before booking You'll need enough English to take part. There's no formal language, literacy, numeracy and digital (LLND) check for this course — just make sure you're comfortable reading plain English before you book. ## How the training runs - In person: A one-day, hands-on class with a trainer. Your trainer demonstrates each skill, then you practise it until it is smooth. Plates, glasses and bottles are practice equipment, so mistakes cost nothing. ## What you receive ### New South Wales - Record: Certificate of Completion from Edway Training for Professional Restaurant Service Skills Stage 2 Practical – In Person — Emailed to you when you finish, and always available to download from your student account. - Validity: Your Certificate of Completion has no formal expiry. - Where it's valid: Not a licensing credential. A record of completed training that employers may ask to see; confers no authority anywhere ## Where to book it, and who issues it - New South Wales | In person | $100 | Issued by Edway Training (RTO 91401) Venues: Darlinghurst Booking: Choose a session on the course page # CPR (HLTAID009) URL: https://www.edway.edu.au/courses/cpr Credential: CPR — Provide Cardiopulmonary Resuscitation (HLTAID009); award type: Statement of Attainment Provide CPR (HLTAID009) teaches you to recognise and respond to a casualty who needs cardiopulmonary resuscitation. You learn to identify an unconscious casualty, perform CPR and use the recovery position, manage airway obstruction, and minimise infection risk using current Australian Resuscitation Council (ARC) best-practice techniques. On completion you receive a nationally accredited Statement of Attainment for HLTAID009. Supersedes HLTAID001. The Statement of Attainment is issued by Training Aid Australia (RTO 91411), typically within 24 hours. ## Overview You learn what to do when someone stops breathing or their heart stops. It is a short, hands-on classroom course built around the techniques the Australian Resuscitation Council recommends. It is for anyone who needs a current CPR certificate. That includes workers whose job needs their CPR kept up to date each year, fitness and aquatic staff, parents and carers, and members of the public. What you learn: - Recognise an unconscious casualty - Perform CPR to current Australian Resuscitation Council guidelines - Use the recovery position - Respond to a blocked airway - Protect yourself and reduce the risk of infection At a glance: - Duration: 3 hrs — In class, including breaks — plus an online module you finish first - Delivery: In person — A classroom session with a trainer and practical activities, plus an online module you finish first - Assessment: On the day — You complete your assessment in class - Credential: CPR — Provide Cardiopulmonary Resuscitation — HLTAID009 · Statement of Attainment - Recognition: Nationally recognised — Accepted in every state and territory ## Before you book A quick language check is part of enrolment. You'll need enough English to read, write and understand the course. After booking, you'll complete a short language, literacy, numeracy and digital (LLND) check in your student account. You need to pass it to do the course. Not sure? Try a practice check first. If you don't pass, you get a full refund minus the $30 administration fee. What you'll need: - A USI. A Unique Student Identifier. - Photo ID. A valid photo ID — uploaded in your student account before the online part, and shown when you arrive on the day for the in person class. - An online module. You work through it before your class. - Two minutes of CPR. You also need to be physically able to do 2 minutes of uninterrupted CPR on a manikin on the floor. ## How the training runs - In person: Before you come in, you complete a compulsory online module. You attend a classroom session with a trainer and practise CPR on a manikin. ## What you receive ### New South Wales - Record: Statement of Attainment for HLTAID009 Provide Cardiopulmonary Resuscitation — Emailed to you when you finish, and always available to download from your student account. - Validity: Valid for 12 months — most workplaces ask for a refresh every year. - Where it's valid: Recognised nationally (all states & territories) ### Victoria - Record: Statement of Attainment for HLTAID009 Provide Cardiopulmonary Resuscitation — Emailed to you when you finish, and always available to download from your student account. - Validity: Valid for 12 months — most workplaces ask for a refresh every year. - Where it's valid: Recognised nationally (all states & territories) ## Work outcomes Most workplaces want their staff to hold a current CPR certificate. This is the one they ask for. Commonly asked for: Pool lifeguard (Lifeguarding also takes the Royal Life Saving pool lifeguard certificate.), Swimming instructor (Teaching swimming also needs a Working with Children Check.), Disability support worker (Support work also takes a Certificate III and an NDIS worker check.) ## Where to book it, and who issues it - New South Wales | In person | $50 | Issued by Training Aid Australia (RTO 91411) Venues: Darlinghurst; Seven Hills; Mona Vale Booking: Choose a session on the course page Optional extras: Plastic card - Victoria | In person | $55 | Issued by Training Aid Australia (RTO 91411) Venues: Melbourne CBD; Hallam Booking: Enquire via the course page ## FAQs Q: Is this CPR course nationally recognised? A: Yes. You finish with a Statement of Attainment for HLTAID009 Provide Cardiopulmonary Resuscitation, issued by Training Aid Australia (RTO 91411). It is accepted in every state and territory. The separate online CPR course sold on this site is not accredited and does not give you this certificate. Q: How long does my CPR certificate last? A: It is valid for 12 months. Most workplaces ask for a refresh every year, so book again as yours gets close to 12 months old. Q: How long is the course, and is there anything to do beforehand? A: The classroom session runs for 3 hours including breaks. There is also a compulsory online module that you complete before you attend. Q: Do I have to attend in person? A: Yes. This is a classroom course — you need to be there to practise CPR on a manikin, and you need to be physically able to do 2 minutes of uninterrupted CPR on the floor. # CPR (Non-Accredited) URL: https://www.edway.edu.au/courses/cpr-non-accredited Credential: CPR Online (non-accredited); award type: Certificate of Completion (non-accredited) This course covers what to do when someone stops breathing or their heart stops — how to recognise it, how to perform CPR, and how to keep yourself safe while you help. You work through it online, in your own time, on a computer or tablet. You finish this course with a Certificate of Completion. It is not a nationally recognised certificate. This course is not accredited, and it is not listed on the national training register. If your job asks for a recognised CPR certificate, you need the accredited HLTAID009 classroom course instead. ## Overview You learn what to do when someone stops breathing or their heart stops — how to recognise it, how to perform CPR, and how to keep yourself safe while you help. You work through it online, in your own time, on a computer or tablet. You finish this course with a Certificate of Completion. It is not a nationally recognised certificate. This course is not accredited, and it is not listed on the national training register. If your job asks for a recognised CPR certificate, you need the accredited HLTAID009 classroom course instead. At a glance: - Delivery: Online, self-paced — Start any time - Credential: CPR Online (non-accredited) — Certificate of Completion — Not nationally recognised ## Before you book Check your English before booking You'll need enough English to take part. There's no formal language, literacy, numeracy and digital (LLND) check for this course — just make sure you're comfortable reading plain English before you book. ## How the training runs - Online, self-paced: You work through the course online, at your own pace, on a computer or tablet. There is no class to attend and no set date. ## What you receive ### Online — anywhere in Australia - Record: Certificate of Completion — non-accredited. It records that you completed this course. It is not nationally recognised training. — Emailed to you when you finish, and always available to download from your student account. - Validity: Your Certificate of Completion does not expire — it is yours to keep. It is not accredited and does not replace the accredited HLTAID009 classroom course. - Where it's valid: Not a recognised credential — issued as a certificate of completion only ## Work outcomes This course teaches you how to do CPR, so you know what to do if someone stops breathing. - About 26,000 cardiac arrests happen outside hospital in Australia every year. - About 76% of those cardiac arrests happen in private homes. - You can respond when a colleague collapses. - You can act in the minutes before an ambulance arrives. ## Where to book it, and who issues it - Online — anywhere in Australia | Online, self-paced | $30 | Issued by Training Aid Australia (RTO 91411) Booking: Start anytime, online Note: Study at your own pace — start, stop and come back whenever suits you. You have 2 months from enrolment to finish. ## FAQs Q: Will this give me the nationally recognised HLTAID009 certificate? A: No. This course is not accredited. You get a Certificate of Completion, issued by Training Aid Australia (RTO 91411). It is not a nationally recognised certificate. If your job asks for a recognised CPR certificate, you need the accredited HLTAID009 classroom course instead. Q: Who issues the certificate? A: Training Aid Australia (RTO 91411) issues your Certificate of Completion. This is a non-accredited course — it is not on the national training register. That is why the certificate is not nationally recognised. Q: Do I need a Unique Student Identifier (USI) for this course? A: No. A Unique Student Identifier is only needed for nationally recognised training, and this course is not accredited. Q: How does the online course work? A: You work through the course online at your own pace, on a computer or tablet, from anywhere in Australia. There is no class to attend. # Barista Course (Accredited) URL: https://www.edway.edu.au/courses/barista Credential: Barista — Prepare and Serve Espresso Coffee (SITHFAB025 + SITXFSA005); award type: Statement of Attainment A blended course: online pre-course learning followed by an intensive 6-hour hands-on session mastering commercial espresso machines. Learn to operate espresso machines and grinders, texture milk, set up a coffee workstation and craft high-quality espresso drinks, plus customer guidance on coffee beverages. SITXFSA005 is a unit prerequisite for SITHFAB025 and is completed within this course — the bundled food-hygiene unit also doubles as evidence of food-handler training under Standard 3.2.2A. The Statement of Attainment (SITHFAB025 + SITXFSA005) is issued on the day by Edway Training (RTO 91401). SITHFAB025 supersedes (is equivalent to) SITHFAB005. Combo bundles are available (RSA + Barista; RSA + RCG + Barista). ## Overview You train on commercial espresso machines. You'll grind the beans and get the extraction right, texture milk, set up your station, and talk customers through the coffee menu. The course covers two nationally recognised units. SITHFAB025 is the barista unit. SITXFSA005 is its food-hygiene prerequisite, and you complete it here — nothing to finish first. What you learn: - Set up your coffee station and work an efficient service - Choose and grind beans for the best extraction - Take orders and recommend drinks to customers - Check your extraction and keep the quality even - Texture milk for a range of drinks - Present drinks well and serve them promptly - Clean and maintain the espresso equipment At a glance: - Duration: 1 day — About 2 hrs online, plus 6 hrs hands-on - Delivery: In person — A practical session at our training centre, plus a short online module - Assessment: Practical, on the day — You are assessed making drinks at the end of the session - Credential: Barista — Prepare and Serve Espresso Coffee — SITHFAB025 + SITXFSA005 · Statement of Attainment - Recognition: Nationally recognised — Accepted in every state and territory ## Before you book A quick language check is part of enrolment. You'll need enough English to read, write and understand the course. After booking, you'll complete a short language, literacy, numeracy and digital (LLND) check in your student account. You need to pass it to do the course. Not sure? Try a practice check first. If you don't pass, you get a full refund minus the $30 administration fee. What you'll need: - A USI. A Unique Student Identifier. - Photo ID. A valid photo ID — uploaded in your student account before the online part, and shown when you arrive on the day for the in person class. - Accepted ID. Your photo ID must be Australian-issued, or an international passport — student and university IDs are not accepted. ## How the training runs - In person: You work through a short online module, then join a 6-hour practical session on commercial espresso machines with a trainer. ## What you receive ### New South Wales - Record: Statement of Attainment for SITHFAB025 Prepare and Serve Espresso Coffee and SITXFSA005 Use Hygienic Practices for Food Safety — Emailed to you when you finish, and always available to download from your student account. - Validity: Your Statement of Attainment does not expire. The food-hygiene unit, SITXFSA005, follows the usual 5-year refresher convention. - Where it's valid: Recognised nationally (all states & territories) ### Victoria - Record: Statement of Attainment for SITHFAB025 Prepare and Serve Espresso Coffee and SITXFSA005 Use Hygienic Practices for Food Safety — Emailed to you when you finish, and always available to download from your student account. - Validity: Your Statement of Attainment does not expire. The food-hygiene unit, SITXFSA005, follows the usual 5-year refresher convention. - Where it's valid: Recognised nationally (all states & territories) ## Work outcomes You walk out able to pull a consistent shot, texture milk and run a coffee station on commercial machines — the coffee skills cafe and bar employers ask for. The food-hygiene unit is included too — that is the training food businesses have to make sure their food handlers have done. Commonly asked for: Barista, Cafe all-rounder, Food and beverage attendant ## Where to book it, and who issues it - New South Wales | In person | $185 | Issued by Edway Training (RTO 91401) Venues: Darlinghurst Booking: Choose a session on the course page - Victoria | In person | $200 | Issued by Edway Training (RTO 91401) Venues: Hallam Booking: Enquire via the course page # RCG (Responsible Conduct of Gambling) URL: https://www.edway.edu.au/courses/rcg Credential: RCG NSW — Provide responsible gambling services (SITHGAM022); award type: Statement of Attainment Responsible Conduct of Gambling (RCG) is mandatory in NSW for anyone whose work involves gaming machines — gaming-floor staff, cashiers paying out winnings, hotel licensees and club secretaries among others. It gives you the knowledge to promote responsible gambling, minimise gambling harm and meet your legal obligations. The course covers gambling in Australia and NSW, defining and understanding gambling harm, responsible gambling and harm-minimisation measures, interacting with patrons (the 'RAAR' framework), and responsible conduct of gambling in practice. In NSW, RCG is delivered by a Liquor & Gaming NSW Approved Training Provider; after the course you complete the L&GNSW RCG online assessment (25 questions, all answers correct to pass). You then receive an interim certificate (valid 90 days) and apply for a NSW competency card with an RCG endorsement. RCG is also the prerequisite for the Advanced RCG (ARCG) course. ## Overview If your work involves gaming machines in New South Wales, you need Responsible Conduct of Gambling training first. It applies to gaming-floor and gaming-area staff, staff who pay out winnings, hotel licensees, registered-club secretaries and directors, and Responsible Gambling Officers. The course teaches you how to promote responsible gambling, reduce gambling harm and meet your legal obligations at work. What you learn: - Understand how gambling works in Australia and New South Wales - Understand what gambling harm is and how to recognise it - Apply responsible gambling and harm-minimisation measures - Interact with patrons - Put responsible conduct of gambling into practice At a glance: - Duration: 1 day — Start and finish in a single day - Delivery: In person or live online — Come to a class, or join live over Zoom - Assessment: 25 questions — You sit the Liquor & Gaming NSW online assessment after the course. All 25 must be correct, with unlimited attempts at each question - Credential: RCG NSW — Provide responsible gambling services — SITHGAM022 · Statement of Attainment - Recognition: Nationally recognised training — The competency card you apply for is a New South Wales credential ## Before you book A quick language check is part of enrolment. You'll need enough English to read, write and understand the course. After booking, you'll complete a short language, literacy, numeracy and digital (LLND) check in your student account. You need to pass it to do the course. Not sure? Try a practice check first. If you don't pass, you get a full refund minus the $30 administration fee. What you'll need: - A USI. A Unique Student Identifier. - Photo ID. A valid photo ID — shown when you arrive for an in-person class, or uploaded in your student account if you study by Zoom. - An email address and mobile number. Liquor & Gaming NSW sends your online assessment link to them. - You must be 18 or over to work with gaming machines. Under-18s are not allowed in the gaming machine areas of New South Wales hotels and clubs. - Already hold a NSW RCG? Renew it instead. If your competency card is current, expired less than 28 days ago, or your interim certificate was issued less than 5 years ago, we cannot enrol you in the full course again — doing the full course does not renew your card. Renew online through Service NSW instead: a 45-minute Liquor & Gaming NSW refresher plus the card fee. [Renew your card at Service NSW](https://www.service.nsw.gov.au/transaction/renew-rsa-or-rcg-competency-card) ## How the training runs - In person: A one-day classroom course with a trainer. Your ID is checked when you arrive. - Live online (Zoom): The same one-day course, run live over Zoom. Join with your camera and microphone on — your identity is checked on camera. ## What you receive ### New South Wales - Record: Statement of Attainment for SITHGAM022 Provide responsible gambling services — Emailed to you when you finish, and always available to download from your student account. - Card: NSW competency card with RCG endorsement — physical and digital, with your photo - Validity: Your competency card and its RCG endorsement are valid 5 years — renew with the online RCG Refresher before it expires. - Where it's valid: The NSW competency-card RCG endorsement is a NSW credential (required to work with gaming machines in NSW) and is not automatically recognised interstate. The national SITHGAM022 SoA is the travelling credential but recognition is highly state-specific — see portability_summary and the Recognition & Portability Matrix - Claiming it: Apply in person at Service NSW after training to receive your competency card. 1. After your course is lodged, you'll get an email and SMS from OneGov with a link to the online assessment. When you pass, follow the prompts and tick the declaration — your interim certificate is then issued. It's valid for 90 days and you can work with gaming machines straight away. 2. Take the interim certificate and 100 points of ID to a Service NSW centre. You must apply yourself — nobody can apply for you. 3. Your digital card is available in the Service NSW app right after your ID check. 4. Your physical card is posted — allow about a month. The card cost is included in your course fee. ## Work outcomes Getting your RCG opens up gaming-floor work in NSW pubs and clubs — every job that touches the gaming machines needs it, from the floor staff to the person paying out winnings. Required for: Gaming attendant, Cashier who pays out winnings, Responsible Gambling Officer (Responsible Gambling Officers also need Advanced RCG training and the ARCG endorsement on their competency card.), Hotel licensee (Licensees also complete separate Liquor & Gaming NSW licensee training.), Registered club secretary (Club secretaries also complete separate Liquor & Gaming NSW licensee training.) ## Where to book it, and who issues it - New South Wales | In person | $145 | Issued by Edway Training (RTO 91401) Venues: Darlinghurst; Seven Hills; Mona Vale Booking: Choose a session on the course page - New South Wales | Live online (Zoom) | $140 | Issued by Edway Training (RTO 91401) Booking: Enquire via the course page ## FAQs Q: I already hold a NSW RCG competency card. Can I do the course again? A: No. Liquor & Gaming NSW does not allow us to enrol you in the full RCG course while your competency card is current, within 28 days of expiring, or while an interim certificate issued less than 5 years ago is still in force — and doing the full course would not renew your card anyway. Renew online through Service NSW instead: enter your licence number, complete the 45-minute Liquor & Gaming NSW RCG refresher, and pay the card renewal fee (currently $50). Your interim certificate arrives by email straight away and your new card is posted within about 5 weeks. If your card expired more than 28 days ago, you need to do the full course again — book with us as normal. More: [Renew your card at Service NSW](https://www.service.nsw.gov.au/transaction/renew-rsa-or-rcg-competency-card) Q: How long does my RCG last? A: Your NSW competency card's RCG endorsement is valid for 5 years. To renew, you complete the short online Liquor & Gaming NSW RCG Refresher before it expires and pay only the card-issue fee. We do not run refresher courses. # Advanced RCG (Advanced Responsible Conduct of Gambling) URL: https://www.edway.edu.au/courses/arcg Credential: Advanced RCG NSW; award type: Course Completion Certificate (non-accredited) Advanced Responsible Conduct of Gambling (ARCG) is mandatory in NSW for Responsible Gambling Officers (RGOs) and people in senior operational roles in hotels and clubs with gaming machines — club secretaries and directors, hotel licensees and approved managers, and staff who supervise gaming operations or RGOs. You must complete the RCG course before enrolling in ARCG. Building on RCG, the course covers managing complex patron interactions in high-intensity situations, using behavioural models to support decision-making, making ethical decisions where legislation does not give clear guidance, and designing and managing harm-minimisation systems (policies, procedures and workplace culture), with tailored learning streams for gaming-operations and venue-leadership roles. ARCG is a Liquor & Gaming NSW Approved Training Provider course, not a nationally accredited VET unit. ## Overview Advanced RCG builds on RCG for people carrying Responsible Gambling Officer duties and senior operational responsibilities in New South Wales hotels and clubs with gaming machines. The course focuses on complex patron interactions, sound decisions in difficult situations and the harm-minimisation systems a venue needs around its gaming operations. What you learn: - Manage complex patron interactions in high-intensity situations - Use behavioural models to support decisions - Make ethical decisions where legislation gives no clear answer - Design and manage harm-minimisation policies, procedures and workplace culture At a glance: - Prerequisites: RCG completed — You must complete RCG before enrolling - Duration: About 6 hours — One scheduled session - Delivery: In person or live online — Darlinghurst classroom or Zoom - Credential: Advanced RCG NSW — Course Completion Certificate — Non-accredited Liquor & Gaming NSW course — no national VET unit - Recognition: Non-accredited — A New South Wales regulator course, not a national VET unit ## Before you book Check your English before booking You'll need enough English to take part. There's no formal language, literacy, numeracy and digital (LLND) check for this course — just make sure you're comfortable reading plain English before you book. What you'll need: - Your RCG evidence. You must have completed Responsible Conduct of Gambling before you enrol in Advanced RCG. - Valid photo ID. Your identity is checked for this course. - Your competency card details. The Advanced RCG endorsement is added to your New South Wales competency card. ## How the training runs - Train in the classroom: Attend a scheduled session with your trainer and complete the course activities and assessment in class. - Join live online: Attend a scheduled trainer-led class on Zoom with your camera and microphone on. ## What you receive ### New South Wales - Record: Course Completion Certificate — non-accredited. It is not nationally recognised training. — Provided on the same day you successfully complete the course. - Card: NSW competency card with ARCG endorsement — added to your current digital competency card after the provider uploads your completion details to Liquor & Gaming NSW - Validity: Your ARCG is valid until your current RCG competency card expires. All courses on the card share that expiry date; renew through the RCG Refresher before expiry. - Where it's valid: NSW only. ARCG is a L&GNSW-specific course with no national VET unit and no equivalent advanced endorsement in other states — not recognised interstate - Claiming it: Your provider uploads your completion details to Liquor & Gaming NSW so the ARCG endorsement can be added to your digital competency card. 1. Receive your Course Completion Certificate on the same day you successfully complete the course. 2. Your provider uploads your completion details to the Liquor & Gaming NSW portal. 3. Your ARCG endorsement is added to your current digital NSW competency card. ## Work outcomes Advanced RCG is the step up to Responsible Gambling Officer — the role every NSW pub and club with more than 20 gaming machine entitlements has to fill, and no one carries it out without this training. Required for: Responsible Gambling Officer (You complete RCG before you can enrol in Advanced RCG.), Gaming operations supervisor, Approved manager (Approved managers also complete separate Liquor & Gaming NSW licensee training.), Registered club secretary (Club secretaries also complete separate Liquor & Gaming NSW licensee training.) ## Where to book it, and who issues it - New South Wales | In person | $180 | Issued by Edway Training (RTO 91401) Venues: Darlinghurst; Seven Hills Booking: Choose a session on the course page Prerequisites: Requires: completion of the RCG (Responsible Conduct of Gambling) course before you enrol. - New South Wales | Live online (Zoom) | $180 | Issued by Edway Training (RTO 91401) Booking: Enquire via the course page Prerequisites: Requires: completion of the RCG (Responsible Conduct of Gambling) course before you enrol. # Licensee Training (LTNSW) URL: https://www.edway.edu.au/courses/licensee Credential: Licensee Training NSW; award type: Certificate of Completion (non-accredited) As a licensee, approved manager or club secretary in NSW your responsibilities go well beyond RSA. Licensee Training (LT) gives you the knowledge to meet your legal obligations under the NSW liquor laws, manage your licence and venue effectively, minimise alcohol-related harm and stay compliant (non-compliance can mean losing your licence). It is regulated by Liquor & Gaming NSW (L&GNSW) and delivered by Edway as an L&GNSW Approved Training Provider; it is not accredited by ASQA. Completing LT also automatically renews your RSA endorsement for a further five years. ## Overview You learn about NSW liquor laws, licence-management responsibilities and practical ways to reduce alcohol-related harm in your venue. It is regulated by Liquor & Gaming NSW and delivered by Edway as an approved training provider. It is not nationally recognised training. What you learn: - How liquor regulation works in New South Wales - How to manage your liquor licence - Your responsibilities for reducing alcohol-related harm - Practical harm-minimisation strategies - How compliance and enforcement work - How to build a culture of compliance in your venue At a glance: - Duration: 1 day — 7 hours in person or live online - Duration: Work at your own pace — Finish within 2 months of enrolment - Delivery: 3 ways to train — In person, live online or self-paced - Assessment: Online — Quizzes in your student account, plus a short verbal check with a trainer - Credential: Licensee Training NSW — Certificate of Completion — Not nationally recognised training - Recognition: NSW only — No national unit or automatic interstate equivalent ## Before you book A quick language check is part of enrolment. You'll need enough English to read, write and understand the course. After booking, you'll complete a short language, literacy, numeracy and digital (LLND) check in your student account. You need to pass it to do the course. Not sure? Try a practice check first. If you don't pass, you get a full refund minus the $30 administration fee. What you'll need: - A current RSA. Bring your current SITHFAB021 training record or NSW RSA competency card. You cannot enrol without it. - Photo ID. Bring a valid passport, Australian driver licence or proof-of-age card. Student ID is not accepted. - If you work in gaming. You also need an RCG refresher completed within the 90 days before you enrol. ## How the training runs - Train with your facilitator in Sydney: Complete the 7-hour course at our Darlinghurst training venue, with your facilitator and other learners in the room. - Join a live online class: Complete the same 7-hour course with a facilitator in a scheduled Zoom class. - Study at your own pace: Start online when you are ready and complete the course within 2 months of enrolment. ## What you receive ### New South Wales - Record: Certificate of Completion for Licensee Training — non-accredited. It is not nationally recognised training. — Emailed to you when you finish, and always available to download from your student account. - Card: NSW competency card with Licensee endorsement — physical and digital - Validity: Your competency card and its endorsements are valid 5 years — every endorsement on the card shares one expiry date, 5 years from the first endorsement you gained. - Where it's valid: NSW only (no national unit; not recognised interstate — see portability_summary) - Claiming it: No application needed — your competency card updates automatically. 1. You'll get an interim certificate by email once you've finished the course and paid. 2. Your Licensee endorsement is added to your digital competency card automatically. 3. Your physical card is posted to the address on your card record. 4. Completing Licensee Training also renews your RSA endorsement. ## Work outcomes Licensee Training is your step up to running the venue — the Liquor & Gaming NSW training you complete when you take on the licensee, approved manager or club secretary role in NSW, and it renews your RSA endorsement at the same time. Required for: Licensee (Transferring a licence? You have 60 days from provisional approval to finish the training.), Approved manager (You have 60 days from the day the application to appoint you is lodged.), Club secretary (You have 60 days from the day the application to appoint you is lodged.) Conditions: - Venues in higher-risk categories — trading after midnight more than 12 times a year, nightclubs and karaoke bars — also need Advanced Licensee Training. ## Where to book it, and who issues it - New South Wales | Online, self-paced | $280 | Issued by Edway Training (RTO 91401) Booking: Start anytime, online Prerequisites: Requires: a current RSA — SITHFAB021 Statement of Attainment or NSW RSA competency card. - New South Wales | In person | $320 | Issued by Edway Training (RTO 91401) Venues: Darlinghurst; Seven Hills Booking: Choose a session on the course page Prerequisites: Requires: a current RSA — SITHFAB021 Statement of Attainment or NSW RSA competency card. - New South Wales | Live online (Zoom) | $320 | Issued by Edway Training (RTO 91401) Booking: Choose a session on the course page Prerequisites: Requires: a current RSA — SITHFAB021 Statement of Attainment or NSW RSA competency card. # First Aid (HLTAID011) URL: https://www.edway.edu.au/courses/first-aid Credential: First Aid — Provide First Aid (HLTAID011); award type: Statement of Attainment Provide First Aid (HLTAID011) gives you the skills and knowledge to manage an emergency and provide a first aid response to a casualty until medical help arrives. It covers CPR, bleeding, burns and scalds, fractures and dislocations, head/chest/spinal injuries, bandaging, choking, bites and stings, asthma and anaphylaxis. On successful completion you receive a nationally accredited Statement of Attainment covering HLTAID011, HLTAID010 (basic emergency life support) and HLTAID009 (CPR). Previously known as First Aid Level 2 or Senior First Aid; supersedes HLTAID003. The Statement of Attainment is issued by Training Aid Australia (RTO 91411), typically within 24 hours. ## Overview You learn how to take charge of an emergency and treat someone who is hurt or unwell until medical help arrives. It suits workplace first aiders, teachers and carers, people working in trades, hospitality, fitness or retail, and members of the public. Your Statement of Attainment covers three nationally recognised units — HLTAID011 (first aid), HLTAID010 (basic emergency life support) and HLTAID009 (CPR) — all from this one course. What you learn: - Respond to an emergency - Perform CPR - Treat bleeding, burns, fractures and choking - Manage bites and stings, asthma, anaphylaxis and seizures - Report what happened and review how you handled it At a glance: - Duration: 6 hrs — In class, including breaks — plus an online module you finish first - Delivery: In person — A classroom session with a trainer and practical activities, plus an online module you finish first - Assessment: On the day — You complete your assessment in class - Credential: First Aid — Provide First Aid — HLTAID011 · Statement of Attainment - Recognition: Nationally recognised — Accepted in every state and territory ## Before you book A quick language check is part of enrolment. You'll need enough English to read, write and understand the course. After booking, you'll complete a short language, literacy, numeracy and digital (LLND) check in your student account. You need to pass it to do the course. Not sure? Try a practice check first. If you don't pass, you get a full refund minus the $30 administration fee. What you'll need: - A USI. A Unique Student Identifier. - Photo ID. A valid photo ID — uploaded in your student account before the online part, and shown when you arrive on the day for the in person class. - A short online module. You work through it before your class. It takes 1–3 hours. - Two minutes of CPR. You also need to be physically able to do 2 minutes of uninterrupted CPR on a manikin on the floor. ## How the training runs - In person: Before you come in, you complete a short online module — about 1 to 3 hours. You train in a classroom with a trainer. The session runs 6 hours including breaks, and you complete your assessment in class. ## What you receive ### New South Wales - Record: Statement of Attainment for HLTAID011 Provide First Aid, plus HLTAID010 and HLTAID009 — Emailed to you when you finish, and always available to download from your student account. - Validity: Your Statement of Attainment does not expire. First aid units (HLTAID011 & HLTAID010) are refreshed every 3 years; CPR (HLTAID009) every 12 months. - Where it's valid: Recognised nationally (all states & territories) ### Victoria - Record: Statement of Attainment for HLTAID011 Provide First Aid, plus HLTAID010 and HLTAID009 — Emailed to you when you finish, and always available to download from your student account. - Validity: Your Statement of Attainment does not expire. First aid units (HLTAID011 & HLTAID010) are refreshed every 3 years; CPR (HLTAID009) every 12 months. - Where it's valid: Recognised nationally (all states & territories) ## Work outcomes Workplaces have to have trained first aiders on hand. This is the certificate that makes you one — and it is the one employers ask to see. Commonly asked for: Workplace first aid officer, Pool lifeguard (Lifeguarding also takes the Royal Life Saving pool lifeguard certificate.), Swimming instructor (Teaching swimming also needs a Working with Children Check.), Disability support worker (Support work also takes a Certificate III and an NDIS worker check.) ## Where to book it, and who issues it - New South Wales | In person | $100 | Issued by Training Aid Australia (RTO 91411) Venues: Darlinghurst; Seven Hills; Mona Vale Booking: Choose a session on the course page - Victoria | In person | $105 | Issued by Training Aid Australia (RTO 91411) Venues: Melbourne CBD; Hallam Booking: Enquire via the course page # First Aid (Non-Accredited) URL: https://www.edway.edu.au/courses/first-aid-non-accredited Credential: First Aid Online (non-accredited); award type: Certificate of Completion (non-accredited) Learn first aid online, at your own pace. You finish with a Certificate of Completion issued by Training Aid Australia (RTO 91411). It is not nationally recognised training. ## Overview You learn the basics of first aid — what to do when someone is hurt or suddenly unwell, and how to keep yourself safe while you help. You work through it online, in your own time, on a computer or tablet. You finish this course with a Certificate of Completion. It is not a nationally recognised certificate. This course is not on the national training register. If your job asks for a recognised first aid certificate, you need the accredited HLTAID011 classroom course instead. At a glance: - Prerequisites: No experience needed — Nothing to study beforehand - Delivery: Online, self-paced — You work through it online, with no class to attend - Credential: First Aid Online (non-accredited) — Certificate of Completion — Not nationally recognised ## Before you book Check your English before booking You'll need enough English to take part. There's no formal language, literacy, numeracy and digital (LLND) check for this course — just make sure you're comfortable reading plain English before you book. What you'll need: - Nothing to bring. This course is theory only, with no practical part. You need no special clothing, protective gear or equipment. ## How the training runs - Online, self-paced: You work through the course online, at your own pace, on a computer or tablet. There is no class to attend and no set date. ## What you receive ### Online — anywhere in Australia - Record: Certificate of Completion — non-accredited. It is not nationally recognised training. — Emailed to you when you finish, and always available to download from your student account. - Validity: The certificate is not accredited. There is no set renewal period, and it does not replace the accredited HLTAID011 classroom course. - Where it's valid: Not a recognised credential — issued as a certificate of completion only ## Where to book it, and who issues it - Online — anywhere in Australia | Online, self-paced | $60 | Issued by Training Aid Australia (RTO 91411) Booking: Enquire via the course page # Food Safety Supervisor (FSS Level 2) URL: https://www.edway.edu.au/courses/food-safety-supervisor Credential: Food Safety Supervisor — Food Safety Supervision Skill Set (SITSS00069 (SITXFSA005 + SITXFSA006)); award type: Statement of Attainment This 8-hour classroom course delivers SITXFSA005 'Use hygienic practices for food safety' and SITXFSA006 'Participate in safe food handling practices' — together the Food Safety Supervision Skill Set (SITSS00069). The Statement of Attainment is issued on the day by Edway Training (RTO 91401). Edway is an approved training organisation for issuing NSW Food Safety Supervisor certificates under s106H of the Food Act 2003 (NSW Food Authority) — so NSW students also receive the stand-alone NSW FSS certificate with a unique identifying number, the legal document required for anyone appointed as the Food Safety Supervisor of a NSW food business. FSS certification must be renewed every 5 years. The NSW course covers the NSW Food Authority key focus areas: safe egg handling, allergen management, cleaning and sanitising, and Food Act offences. No training prerequisites. From 8 December 2023, Standard 3.2.2A requires category 1 and 2 food businesses in every state and territory to appoint a certified FSS. ## Overview Category 1 and 2 food businesses across Australia have to appoint a Food Safety Supervisor. This is the course that qualifies you for the role. It's for cooks, chefs, caterers, kitchen hands and food-business managers — anyone appointed to the role, or about to be. What you learn: - Spot food safety hazards in your workplace - Monitor food safety accurately - Respond when there's a food safety emergency - Use hygienic practices that prevent contamination - Handle food safely — storage, preparation, display and disposal - Use single-use items properly - Keep food handling areas clean - Report unsafe practices and personal health issues At a glance: - Duration: 1 day — 8 hrs in the classroom, including breaks - Delivery: In person — A classroom session with a trainer - Assessment: On the day — You complete your assessment in class - Credential: Food Safety Supervisor — Food Safety Supervision Skill Set — SITSS00069 (SITXFSA005 + SITXFSA006) · Statement of Attainment - Recognition: Nationally recognised — Accepted in every state and territory — New South Wales also asks for its own certificate ## Before you book A quick language check is part of enrolment. You'll need enough English to read, write and understand the course. After booking, you'll complete a short language, literacy, numeracy and digital (LLND) check in your student account. You need to pass it to do the course. Not sure? Try a practice check first. If you don't pass, you get a full refund minus the $30 administration fee. What you'll need: - A USI. A Unique Student Identifier. - Photo ID. A valid photo ID, shown when you arrive on the day. - Accepted ID. Your photo ID must be Australian-issued, or an international passport. In New South Wales: - A USI. A Unique Student Identifier. - Photo ID. A valid photo ID, shown when you arrive on the day. - Accepted ID. Your photo ID must be Australian-issued, or an international passport. - Privacy: when you complete the course, the RTO securely sends your details and results to the NSW Food Authority so your Food Safety Supervisor certificate can be issued. ## How the training runs - In person: You attend a one-day classroom course with a trainer. Your ID is checked when you arrive. ## What you receive ### New South Wales - Record: Statement of Attainment for SITSS00069 Food Safety Supervision Skill Set (SITXFSA005 + SITXFSA006) — Emailed to you when you finish, and always available to download from your student account. - Card: NSW Food Safety Supervisor certificate — given to you in person on the day. This one isn't emailed. - Validity: Food Safety Supervisor certification is valid 5 years — renew with a NSW Food Authority-approved RTO. - Where it's valid: SoA recognised nationally; the NSW FSS certificate is the NSW-specific legal credential (other states accept the national units) ### Victoria - Record: Statement of Attainment for SITSS00069 Food Safety Supervision Skill Set (SITXFSA005 + SITXFSA006) — Emailed to you when you finish, and always available to download from your student account. - Validity: Food Safety Supervisor certification must have been obtained within the past 5 years (Standard 3.2.2A). In Victoria, by 8 Dec 2028 every Food Safety Supervisor must hold a certificate issued no earlier than 8 Dec 2023. - Where it's valid: Recognised nationally; satisfies the VIC FSS competency requirement for the hospitality/retail sectors ## Work outcomes Every café, restaurant, takeaway and catering business has to appoint a certified Food Safety Supervisor, and this is the certificate that person holds — the business can nominate the owner, the manager or the chef. Required for: Head chef, Café or restaurant manager, Café or restaurant owner-operator, Caterer or mobile food vendor, Takeaway or quick-service supervisor, School canteen or out-of-school-hours care supervisor Conditions: - This training does not cover supervising food handling in licensed industries such as aged care or food manufacturing. ## Where to book it, and who issues it - New South Wales | In person | $289 | Issued by Edway Training (RTO 91401) Venues: Darlinghurst Booking: Choose a session on the course page - Victoria | In person | $135 | Issued by Edway Training (RTO 91401) Venues: Melbourne CBD; Hallam Booking: Enquire via the course page # Chief Fire Warden (PUAFER006) URL: https://www.edway.edu.au/courses/chief-fire-warden Credential: Chief Fire Warden — Lead an emergency control organisation (PUAFER006); award type: Statement of Attainment Designed for those responsible for leading emergency control and response in a facility: prepare for an emergency, undertake pre-emergency planning, take appropriate actions in an emergency, and conclude the emergency — including command, control and coordination of the facility response and communication with emergency services. Recommended for compliance with AS 3745 and AS 4083. A Statement of Attainment is issued on the day by Training Aid Australia (RTO 91411). PUAFER006 supersedes and is equivalent to PUAWER006B. There is a mandatory prerequisite: PUAFER005 (Fire Warden) — the Statement of Attainment must be presented on or before the training day, and entry is refused without it. ## Overview As chief warden, you're the one who takes charge when an emergency starts. This course covers preparing for an emergency, commanding and coordinating the response on the day, and closing the emergency out afterwards. It also covers how you communicate with emergency services and with management, during and after. It's written for chief wardens, deputy chief wardens and communications officers — the people who run a workplace emergency control organisation (ECO). What you learn: - Identify emergency signals and warnings, and respond to them - Run and keep up your workplace emergency planning and training - Command, control and coordinate the response across the facility - Communicate with emergency services and management, during and after an emergency At a glance: - Duration: 4 hrs — One classroom session - Delivery: In person — A classroom session with a trainer, plus practical activities - Assessment: On the day — You complete your assessment in class - Credential: Chief Fire Warden — Lead an emergency control organisation — PUAFER006 · Statement of Attainment - Recognition: Nationally recognised — Accepted in every state and territory ## Before you book A quick language check is part of enrolment. You'll need enough English to read, write and understand the course. After booking, you'll complete a short language, literacy, numeracy and digital (LLND) check in your student account. You need to pass it to do the course. Not sure? Try a practice check first. If you don't pass, you get a full refund minus the $30 administration fee. What you'll need: - A USI. A Unique Student Identifier. - Photo ID. A valid photo ID, shown when you arrive on the day. - Accepted ID. A passport, Australian driver's licence, proof of age card or student card are all accepted. - A current Fire Warden Statement of Attainment. You need Fire Warden (PUAFER005) before this course, and your Fire Warden Statement of Attainment is the proof. Show it to us on or before the training day. You can't start the course without it. ## How the training runs - In person: You train in a classroom with a trainer, working through the emergency plan with practical activities and videos. The session runs 4 hours, and you complete your assessment in class at the end. ## What you receive ### New South Wales - Record: Statement of Attainment for PUAFER006 Lead an emergency control organisation — Emailed to you when you finish, and always available to download from your student account. - Validity: Your Statement of Attainment does not expire. The Australian standard for emergency planning recommends refreshing these skills at least every 6 months — industry practice, not law. - Where it's valid: Recognised nationally (all states & territories); no state overlay ### Victoria - Record: Statement of Attainment for PUAFER006 Lead an emergency control organisation — Emailed to you when you finish, and always available to download from your student account. - Validity: Your Statement of Attainment does not expire. The Australian standard for emergency planning recommends refreshing these skills at least every 6 months — industry practice, not law. - Where it's valid: Recognised nationally (all states & territories); no state overlay ## Work outcomes When a building is evacuated, someone has to run it and talk to the fire brigade. This is the training for the chief warden who does that — the person the other wardens answer to. Commonly asked for: Chief warden, Deputy chief warden, Communications officer ## Where to book it, and who issues it - New South Wales | In person | $140 | Issued by Training Aid Australia (RTO 91411) Venues: Seven Hills; Darlinghurst Booking: Choose a session on the course page Prerequisites: Requires: a Fire Warden Statement of Attainment, shown on or before the training day. - Victoria | In person | $140 | Issued by Training Aid Australia (RTO 91411) Venues: Hallam; Melbourne CBD Booking: Choose a session on the course page Prerequisites: Requires: a Fire Warden Statement of Attainment, shown on or before the training day. ## FAQs Q: Do I need to do Fire Warden before this course? A: Yes. Fire Warden (PUAFER005) is a mandatory prerequisite, so you need to complete it first. Show us your Fire Warden Statement of Attainment on or before the training day. You can't start this course without it. Q: What do I get when I finish? A: A nationally recognised Statement of Attainment for PUAFER006 Lead an emergency control organisation, issued on the day. It's emailed to you when you finish, and always available to download from your student account. There's no licence or card to apply for. Q: Will my Statement of Attainment be recognised in other states? A: Yes. PUAFER006 is nationally recognised, so your Statement of Attainment is accepted in every state and territory. No licence, card or approved-provider scheme attaches to this course anywhere in Australia. Q: Does it expire? A: No. Your Statement of Attainment doesn't expire. AS 3745 recommends that people in an emergency control organisation refresh their skills at least every 6 months — that's industry practice, not law. Q: How long does the course take? A: 4 hours, in one classroom session. You work through preparing for an emergency, running the response and closing it out, with practical activities and an assessment at the end. Q: Can I do this course online? A: No. We run Chief Fire Warden in a classroom, with a trainer. There is no online or self-paced version of this course. The practical activities and the assessment both happen in the room. Q: What do I need to bring on the day? A: Bring one valid photo ID — a passport, Australian driver's licence, proof of age card or student card. Without it your Statement of Attainment can't be issued. Bring your Fire Warden Statement of Attainment as well, and have your USI ready. Arrive 15 minutes early. You can't join the class if you're more than 15 minutes late. Q: Can I book if I can't see any dates? A: Yes. Where no dates are scheduled, the booking page takes an enquiry instead. Send it and Training Aid Australia (RTO 91411) will come back to you about dates. Q: Do I need a USI? A: Yes. A Unique Student Identifier (USI) is required for this course, as it is for all nationally recognised training. It's free, you set it up once, and you can get it at usi.gov.au. Q: Is there an English or literacy check before I enrol? A: You'll need enough English to read, write and understand the course. After booking, you'll complete a short language, literacy, numeracy and digital (LLND) check in your student account. You need to pass it to do the course. Not sure? Try the practice check in the "Before you book" section on this page. Q: Who issues my certificate — Edway or Training Aid Australia? A: Training Aid Australia (RTO 91411) delivers this course and issues your Statement of Attainment. Edway lists the course; Training Aid Australia is the registered training organisation behind it, on every offering of this course. # Fire Warden (PUAFER005) URL: https://www.edway.edu.au/courses/fire-warden Credential: Fire Warden — Operate as part of an emergency control organisation (PUAFER005); award type: Statement of Attainment Prepares you to function effectively within an Emergency Control Organisation: pre-emergency planning, taking decisive actions during an emergency, and managing post-emergency activities. Supports the employer's duty to prepare, maintain and implement an emergency plan (model WHS Regulation 43) and aligns with Australian Standards AS 3745 and AS 4083. A Statement of Attainment is issued on the day by Training Aid Australia (RTO 91411). PUAFER005 supersedes and is equivalent to PUAWER005B. There are no prerequisites. Fire Warden is itself the mandatory prerequisite for Chief Fire Warden (PUAFER006). ## Overview You learn how to act when a workplace emergency starts, and how to follow your building's own emergency response procedures. It's for floor wardens, area wardens and deputy wardens — and anyone responsible for the safety of the people in a building during an emergency. The course covers all three parts of the job: planning before an emergency, acting during one, and the work that follows. You don't need any experience or an earlier certificate to start. What you learn: - Find and follow your building's emergency response procedures - Respond to emergency signals and warnings - Carry out the safety practices the role calls for - Manage an emergency situation as it happens - Help with what needs doing once the emergency is over At a glance: - Duration: 3 hrs — One session in a classroom - Delivery: In person — A classroom session with a trainer, plus practical activities - Assessment: On the day — You complete your assessment in class - Credential: Fire Warden — Operate as part of an emergency control organisation — PUAFER005 · Statement of Attainment - Recognition: Nationally recognised — Accepted in every state and territory ## Before you book A quick language check is part of enrolment. You'll need enough English to read, write and understand the course. After booking, you'll complete a short language, literacy, numeracy and digital (LLND) check in your student account. You need to pass it to do the course. Not sure? Try a practice check first. If you don't pass, you get a full refund minus the $30 administration fee. What you'll need: - A USI. A Unique Student Identifier. - Photo ID. A valid photo ID, shown when you arrive on the day. - Accepted ID. A passport, Australian driver's licence, proof of age card or student card are all accepted. ## How the training runs - In person: You train in a classroom with a trainer, working through practical activities and videos. The session runs 3 hours, and you complete your assessment in class. ## What you receive ### New South Wales - Record: Statement of Attainment for PUAFER005 Operate as part of an emergency control organisation — Emailed to you when you finish, and always available to download from your student account. - Validity: Your Statement of Attainment does not expire. The Australian standard for emergency planning recommends refreshing these skills at least every 6 months — industry practice, not law. - Where it's valid: Recognised nationally (all states & territories); no state overlay ### Victoria - Record: Statement of Attainment for PUAFER005 Operate as part of an emergency control organisation — Emailed to you when you finish, and always available to download from your student account. - Validity: Your Statement of Attainment does not expire. The Australian standard for emergency planning recommends refreshing these skills at least every 6 months — industry practice, not law. - Where it's valid: Recognised nationally (all states & territories); no state overlay ## Work outcomes Every workplace has to have an emergency plan, and has to train its people on what to do. If yours has made you a floor or area warden, this is the training for the job. Commonly asked for: Floor warden, Area warden, Deputy warden ## Where to book it, and who issues it - New South Wales | In person | $140 | Issued by Training Aid Australia (RTO 91411) Venues: Seven Hills Booking: Choose a session on the course page - Victoria | In person | $140 | Issued by Training Aid Australia (RTO 91411) Venues: Hallam Booking: Choose a session on the course page ## FAQs Q: Is this fire warden course nationally recognised? A: Yes. You finish with a Statement of Attainment for PUAFER005 Operate as part of an emergency control organisation, issued by Training Aid Australia (RTO 91411). It is accepted in every state and territory, and no state adds rules of its own on top. Q: How long does my Statement of Attainment last? A: It does not expire. The Australian Standard for emergency planning recommends that wardens refresh their skills at least every 6 months. That is industry practice, not law, so ask your workplace how often it wants its wardens retrained. Q: How long is the course, and how is it delivered? A: It runs for 3 hours in a classroom with a trainer, and you complete your assessment in the same session. Q: Do I need any experience or an earlier certificate to do this course? A: No. There is nothing you need to have done first. You do need a USI (Unique Student Identifier) and a valid photo ID, and enough English to take part — after booking you complete a short language, literacy, numeracy and digital check in your student account. Q: What do I need to bring on the day? A: One valid photo ID — a passport, Australian driver's licence, proof of age card or student card. Arrive 15 minutes early. You can't join the class if you're more than 15 minutes late. Your ID is checked when you arrive, and it has to be sighted before your Statement of Attainment can be issued. Q: Do I need a USI? A: Yes. A Unique Student Identifier (USI) is required for every nationally recognised course in Australia, including this one. You can create one for free at usi.gov.au, and you add it to your student account after booking. Q: Who issues my certificate — Edway or Training Aid Australia? A: Training Aid Australia (RTO 91411) delivers this course and issues your Statement of Attainment. Edway lists the course; Training Aid Australia is the registered training organisation behind it, on every offering of this course. # Fire Extinguisher (PUAFER008) URL: https://www.edway.edu.au/courses/fire-extinguisher Credential: Fire Extinguisher — Confine small emergencies in a facility (PUAFER008); award type: Statement of Attainment This course equips you to safely confine small emergencies using initial response equipment (such as fire extinguishers), and to report and document the incident. It covers preparing for, identifying and assessing emergency situations. It suits facility occupants — employees, contractors, students and residents. The training is aligned with AS 3745 and AS 4083. A Statement of Attainment is issued on the day by Training Aid Australia (RTO 91411). PUAFER008 supersedes and is equivalent to PUAWER008B. There are no prerequisites. ## Overview This course teaches you to handle a small emergency in your building before it escalates. It is for the people who are actually in the building when something starts: employees, contractors, students and residents. What you learn: - Spot an emergency starting, and choose the right response - Safely keep a small emergency contained so it does not spread - Check what emergency equipment is available to you - Use a fire extinguisher and other first-response equipment - Report the incident and write up what happened At a glance: - Duration: 4 hrs — One session, start to finish - Delivery: In person — A classroom session with a trainer, plus practical activities - Assessment: On the day — Practical activities and an assessment at the end of the session - Credential: Fire Extinguisher — Confine small emergencies in a facility — PUAFER008 · Statement of Attainment - Recognition: Nationally recognised — Accepted in every state and territory ## Before you book A quick language check is part of enrolment. You'll need enough English to read, write and understand the course. After booking, you'll complete a short language, literacy, numeracy and digital (LLND) check in your student account. You need to pass it to do the course. Not sure? Try a practice check first. If you don't pass, you get a full refund minus the $30 administration fee. What you'll need: - A USI. A Unique Student Identifier. - Photo ID. A valid photo ID, shown when you arrive on the day. - Accepted ID. A passport, Australian driver's licence, proof of age card or student card are all accepted. ## How the training runs - In person: You attend a classroom session with a trainer, mixing slides and video with hands-on practical activities. You complete your assessment in the same session. ## What you receive ### New South Wales - Record: Statement of Attainment for PUAFER008 Confine small emergencies in a facility — Emailed to you when you finish, and always available to download from your student account. - Validity: Your Statement of Attainment does not expire. The Australian standard for emergency planning recommends refreshing these skills at least every 6 months — industry practice, not law. - Where it's valid: Recognised nationally (all states & territories); no state overlay ### Victoria - Record: Statement of Attainment for PUAFER008 Confine small emergencies in a facility — Emailed to you when you finish, and always available to download from your student account. - Validity: Your Statement of Attainment does not expire. The Australian standard for emergency planning recommends refreshing these skills at least every 6 months — industry practice, not law. - Where it's valid: Recognised nationally (all states & territories); no state overlay ## Work outcomes Every workplace has to have an emergency plan, and has to train its people on what to do. This course makes you one of the people who can use an extinguisher on a small fire before it spreads. - You learn to size up a small emergency and confine it with the equipment that's already on the wall. ## Where to book it, and who issues it - New South Wales | In person | $140 | Issued by Training Aid Australia (RTO 91411) Venues: Seven Hills Booking: Choose a session on the course page - Victoria | In person | $140 | Issued by Training Aid Australia (RTO 91411) Venues: Hallam Booking: Choose a session on the course page ## FAQs Q: Do I need any experience or training before I start? A: No experience needed. There is nothing to study beforehand either. You will need a Unique Student Identifier (USI) and one valid photo ID, and you complete a short language, literacy, numeracy and digital check after booking. Q: How long does the course take? A: 4 hours, in one session. The practical activities and the assessment both run inside that time, so there is nothing to finish afterwards. Q: Will my Statement of Attainment be recognised in other states? A: Yes. PUAFER008 is a nationally recognised unit, and the Statement of Attainment is accepted in every state and territory. No state adds its own licence, card or approval scheme on top of it. Q: How long does my Statement of Attainment last? A: It does not expire. The Australian standard for emergency planning recommends refreshing these skills at least every 6 months — that is industry practice, not law. Q: What do I need to bring on the day? A: One valid photo ID — a passport, Australian driver's licence, proof of age card or student card. Arrive 15 minutes early. You can't join the class if you're more than 15 minutes late. Your ID is checked when you arrive, and it has to be sighted before your Statement of Attainment can be issued. Q: Can I book if I can't see any dates? A: Yes. Where no dates are scheduled, the booking page takes an enquiry instead. Send it and Training Aid Australia (RTO 91411) will come back to you about dates. Q: Do I need a USI? A: Yes. A Unique Student Identifier (USI) is required for every nationally recognised course in Australia, including this one. You can create one for free at usi.gov.au, and you add it to your student account after booking. Q: Who issues my certificate — Edway or Training Aid Australia? A: Training Aid Australia (RTO 91411) delivers this course and issues your Statement of Attainment. Edway lists the course; Training Aid Australia is the registered training organisation behind it, on every offering of this course. # Advanced Resuscitation (HLTAID015) URL: https://www.edway.edu.au/courses/advanced-resuscitation Credential: Advanced Resuscitation — Provide Advanced Resuscitation and Oxygen Therapy (HLTAID015); award type: Statement of Attainment Provide Advanced Resuscitation and Oxygen Therapy (HLTAID015) covers using specialised equipment — automated external defibrillators (AED), oxygen tanks and bag-valve masks — to provide resuscitation in line with Australian Resuscitation Council (ARC) guidelines, in complex community and workplace settings. On completion you receive a nationally accredited Statement of Attainment for HLTAID015 and HLTAID009 (CPR). Supersedes HLTAID007. A current Provide First Aid certificate (HLTAID011 or HLTAID003) is a mandatory prerequisite. The Statement of Attainment is issued by Training Aid Australia (RTO 91411), typically within 24 hours. ## Overview This course teaches you to use specialised resuscitation equipment on someone whose breathing or heart has stopped: an automated external defibrillator (AED), oxygen equipment and a bag-valve mask. It follows the Australian Resuscitation Council guidelines, and it is built for complex situations at work and in the community. It is for workers who may have to use that equipment: people in health and aged care, lifeguards and aquatic staff, crews on remote and industrial sites, and emergency responders. The Statement of Attainment covers two units: HLTAID015 and HLTAID009, the CPR unit. What you learn: - Respond to an emergency - Perform advanced resuscitation - Use an AED, oxygen equipment and a bag-valve mask - Communicate with the people around you, and review what happened afterwards At a glance: - Duration: 6 hrs — In class — plus an online module you finish first - Delivery: In person — A classroom session with a trainer and practical activities, plus an online module you finish first - Assessment: On the day — You complete your assessment in class - Credential: Advanced Resuscitation — Provide Advanced Resuscitation and Oxygen Therapy — HLTAID015 · Statement of Attainment - Recognition: Nationally recognised — Accepted in every state and territory ## Before you book A quick language check is part of enrolment. You'll need enough English to read, write and understand the course. After booking, you'll complete a short language, literacy, numeracy and digital (LLND) check in your student account. You need to pass it to do the course. Not sure? Try a practice check first. If you don't pass, you get a full refund minus the $30 administration fee. What you'll need: - A USI. A Unique Student Identifier. - Photo ID. A valid photo ID — uploaded in your student account before the online part, and shown when you arrive on the day for the in person class. - A current first aid certificate. You must already hold a current Provide First Aid certificate — HLTAID011 or HLTAID003 — and bring it with you. Without the certificate you can't take part. - A short online module. You work through it before your class. It takes 1–3 hours. - Two minutes of CPR. You also need to be physically able to do 2 minutes of uninterrupted CPR on a manikin on the floor, and mobile enough to take part in the practical activities. ## How the training runs - In person: Before you come in, you complete a short online module — about 1 to 3 hours. You attend a classroom session with a trainer and practise on the real equipment — an AED, oxygen equipment and a bag-valve mask. ## What you receive ### New South Wales - Record: Statement of Attainment for HLTAID015 Provide Advanced Resuscitation and Oxygen Therapy, plus HLTAID009 — Emailed to you when you finish, and always available to download from your student account. - Validity: Your Statement of Attainment does not expire. HLTAID015 and CPR (HLTAID009) are refreshed every 12 months. - Where it's valid: Recognised nationally (all states & territories) ### Victoria - Record: Statement of Attainment for HLTAID015 Provide Advanced Resuscitation and Oxygen Therapy, plus HLTAID009 — Emailed to you when you finish, and always available to download from your student account. - Validity: Your Statement of Attainment does not expire. HLTAID015 and CPR (HLTAID009) are refreshed every 12 months. - Where it's valid: Recognised nationally (all states & territories) ## Work outcomes This is the step up from CPR — you train on the equipment a real response uses, defibrillators, oxygen and bag-valve masks, so you can keep someone going until the ambulance arrives. - Where it's relevant: aquatic facilities, health and care settings, and remote or industrial sites — the workplaces that keep this equipment on hand. ## Where to book it, and who issues it - New South Wales | In person | $160 | Issued by Training Aid Australia (RTO 91411) Venues: Darlinghurst; Seven Hills; Mona Vale Booking: Enquire via the course page Prerequisites: Requires: a current first aid certificate. Optional extras: Plastic card - Victoria | In person | $150 | Issued by Training Aid Australia (RTO 91411) Venues: Melbourne CBD Booking: Enquire via the course page Prerequisites: Requires: a current first aid certificate. Optional extras: Plastic card ## FAQs Q: Do I need a first aid certificate before I can do this course? A: Yes. You must already hold a current Provide First Aid certificate — HLTAID011 or HLTAID003. Bring it with you on the day. Without the certificate you can't take part. Q: What do I get when I finish? A: A nationally recognised Statement of Attainment for HLTAID015 Provide Advanced Resuscitation and Oxygen Therapy, plus HLTAID009. It's emailed to you when you finish, and it's always available to download from your student account. There is no licence or card attached to this course. Q: How long does my Statement of Attainment last? A: 12 months. Both HLTAID015 and CPR (HLTAID009) are refreshed every year. Q: Will my Statement of Attainment be recognised in other states? A: Yes. It's nationally recognised, so your Statement of Attainment is accepted in every state and territory. Q: How long does the course take? A: 6 hours in a classroom, plus a compulsory online module of 1 to 3 hours that you finish before you come in. Q: Who issues my certificate — Edway or Training Aid Australia? A: This course is delivered and issued by Training Aid Australia (RTO 91411). Your Statement of Attainment comes from Training Aid Australia, not from Edway. Q: What do I need to do before the class? A: Finish the compulsory online module, and complete the short language, literacy, numeracy and digital (LLND) check in your student account. Have your USI ready. On the day, bring one valid photo ID and your current first aid certificate. # Food Handler (Level 1) URL: https://www.edway.edu.au/courses/food-handling Credential: Food Handling — Use Hygienic Practices for Food Safety (SITXFSA005); award type: Statement of Attainment SITXFSA005 covers the hygiene practices every food handler needs: following organisational hygiene procedures, identifying food hazards, reporting personal health issues, and preventing food contamination and cross-contamination. From 8 December 2023, Standard 3.2.2A of the Food Standards Code requires food handlers in category 1 and 2 food businesses Australia-wide to have completed food safety training — this course meets that requirement, and it meets NSW Food Authority requirements. The Statement of Attainment is issued on the day by Edway Training (RTO 91401). The NSW Food Authority recommends refresher training every 5 years. SITXFSA005 supersedes (is equivalent to) SITXFSA001. If you need to be your business's appointed Food Safety Supervisor, do the FSS Level 2 course instead. ## Overview This is the food safety training for anyone who handles food at work — or the plates, cutlery and surfaces it touches. It meets the national food safety training requirement for food handlers. That rule has applied to category 1 and 2 food businesses since 8 December 2023. Need to be your business's appointed Food Safety Supervisor? That is the FSS Level 2 course, not this one. What you learn: - Follow your workplace's hygiene procedures - Spot food safety hazards - Report health problems that could affect food safety - Keep food free of contamination - Stop cross-contamination — including washing your hands properly At a glance: - Duration: 4 hrs in class — The online course is self-paced, with 2 months to finish - Delivery: Online or in a classroom — Online anywhere in Australia, in person in Victoria - Credential: Food Handling — Use Hygienic Practices for Food Safety — SITXFSA005 · Statement of Attainment - Recognition: Nationally recognised — Accepted in every state and territory ## Before you book A quick language check is part of enrolment. You'll need enough English to read, write and understand the course. After booking, you'll complete a short language, literacy, numeracy and digital (LLND) check in your student account. You need to pass it to do the course. Not sure? Try a practice check first. If you don't pass, you get a full refund minus the $30 administration fee. What you'll need: - A USI. A Unique Student Identifier. - Photo ID. A valid photo ID — shown when you arrive for an in-person class, or uploaded in your student account if you study online. - Accepted ID. Your photo ID must be Australian-issued, or an international passport — no other overseas document is accepted. ## How the training runs - Online, self-paced: Work through the course online, in your own time. There are no set dates — you start as soon as you enrol, and you have 2 months to finish. - In person: You attend a trainer-led classroom session — a presentation, class activities and videos. ## What you receive ### New South Wales - Record: Statement of Attainment for SITXFSA005 Use Hygienic Practices for Food Safety — Emailed to you when you finish, and always available to download from your student account. - Validity: Your Statement of Attainment does not expire. A 5-year refresher is the national currency convention under Standard 3.2.2A. - Where it's valid: Recognised nationally (all states & territories) ### Victoria - Record: Statement of Attainment for SITXFSA005 Use Hygienic Practices for Food Safety — Emailed to you when you finish, and always available to download from your student account. - Validity: Your Statement of Attainment does not expire. A 5-year refresher is the national currency convention under Standard 3.2.2A. - Where it's valid: Recognised nationally (all states & territories) ## Work outcomes Cafés, restaurants, pubs and takeaways have to make sure everyone who handles food is trained — this certificate is how you show a new employer you are. Required for: Kitchen hand, Cook, Café or takeaway counter staff, Bar and food & beverage attendant, Caterer ## Where to book it, and who issues it - New South Wales | Online, self-paced | $90 | Issued by Edway Training (RTO 91401) Booking: Start anytime, online - Victoria | In person | $99.99 | Issued by Edway Training (RTO 91401) Venues: Melbourne CBD; Hallam Booking: Enquire via the course page ## FAQs Q: Will my food safety certificate be recognised in other states? A: Yes. SITXFSA005 is a nationally recognised unit, so your Statement of Attainment is accepted in every state and territory. There is nothing to transfer if you move interstate. Q: Does this course meet the food handler training requirement? A: Yes. Since 8 December 2023, food handlers in category 1 and 2 food businesses across Australia have had to complete food safety training, and SITXFSA005 meets that requirement. In New South Wales: Yes. Since 8 December 2023, food handlers in category 1 and 2 food businesses across Australia have had to complete food safety training, and SITXFSA005 meets that requirement. Q: How long does my Statement of Attainment last? A: Your Statement of Attainment does not expire. Refresher training every 5 years is recommended. In New South Wales: Your Statement of Attainment does not expire. A refresher every 5 years is the national convention for keeping food safety training current. In Victoria: Your Statement of Attainment does not expire. A refresher every 5 years is the national convention for keeping food safety training current. Q: How long does the course take? A: It depends on how you train. In Victoria it is a 4-hour classroom session, including breaks. Online it is self-paced — you start as soon as you enrol, and you have 2 months to finish. In New South Wales: The online course is self-paced. You start as soon as you enrol, and you have 2 months to finish. In Victoria: It is a 4-hour classroom session, including breaks. Q: Do I need any experience or qualifications first? A: No experience needed. You will need a Unique Student Identifier (USI) and a valid photo ID. You also need enough English to take part, and after booking you complete a short language, literacy, numeracy and digital check in your student account. Q: Do I get a card or a licence with this course? A: No. Your Statement of Attainment is the document you keep — there is no food handler licence or card attached to this unit. The food authorities regulate the food business, not the certificate. Q: Is this the same as the Food Safety Supervisor course? A: No. This is the Level 1 food handler unit, SITXFSA005 — the training for people who handle food. If your business needs to appoint you as its Food Safety Supervisor, you need the FSS Level 2 course instead. Q: Where can I do this course in Victoria? (Victoria) A: In Victoria this course runs as a classroom session, at either our Melbourne CBD venue or our Hallam venue. Which venue depends on the session you book. # Childcare First Aid (HLTAID012) URL: https://www.edway.edu.au/courses/childcare-first-aid Credential: Childcare First Aid — Provide First Aid in an Education and Care Setting (HLTAID012); award type: Statement of Attainment Provide First Aid in an Education and Care Setting (HLTAID012) gives educators and support staff the skills to provide a first aid response to infants, children and adults, including managing asthma and anaphylaxis emergencies. It is approved by ACECQA and, under the Education and Care Services National Law and Regulations, meets the approved first aid, asthma and anaphylaxis training requirements for education and care services. On completion you receive a nationally accredited Statement of Attainment covering HLTAID012, HLTAID011, HLTAID010 and HLTAID009. Supersedes HLTAID004. The Statement of Attainment is issued by Training Aid Australia (RTO 91411), typically within 24 hours. ## Overview This first aid course is written for education and care settings: early childhood educators, family day care educators, outside school hours care staff and teachers. Your Statement of Attainment covers four units — HLTAID012, HLTAID011, HLTAID010 and HLTAID009 — so first aid and CPR are covered as well. HLTAID012 is on ACECQA's list of approved first aid qualifications, and it meets the first aid, asthma and anaphylaxis training requirements set out in regulation 136 of the Education and Care Services National Regulations. What you learn: - Respond to an emergency in an education and care setting - Give CPR to an infant, a child or an adult - Manage an asthma or anaphylaxis emergency - Apply first aid procedures - Communicate during an incident and review it afterwards At a glance: - Duration: 8 hrs — In class — plus an online module you finish first - Delivery: In person — A classroom session with a trainer and practical activities, plus an online module you finish first - Assessment: On the day — You complete your assessment in class - Credential: Childcare First Aid — Provide First Aid in an Education and Care Setting — HLTAID012 · Statement of Attainment - Recognition: Nationally recognised — Accepted in every state and territory ## Before you book A quick language check is part of enrolment. You'll need enough English to read, write and understand the course. After booking, you'll complete a short language, literacy, numeracy and digital (LLND) check in your student account. You need to pass it to do the course. Not sure? Try a practice check first. If you don't pass, you get a full refund minus the $30 administration fee. What you'll need: - A USI. A Unique Student Identifier. - Photo ID. A valid photo ID — uploaded in your student account before the online part, and shown when you arrive on the day for the in person class. - Two minutes of CPR. You also need to be physically able to do 2 minutes of uninterrupted CPR on a manikin on the floor. - A short online module. You work through it before your class. It takes 1–3 hours. ## How the training runs - In person: You spend a full day in a classroom with a trainer. You practise CPR and first aid on manikins, after finishing the online module. ## What you receive ### New South Wales - Record: Statement of Attainment for HLTAID012 Provide First Aid in an Education and Care Setting, plus HLTAID011, HLTAID010 and HLTAID009 — Emailed to you when you finish, and always available to download from your student account. - Validity: Your Statement of Attainment does not expire. First aid units (HLTAID011 & HLTAID012) are refreshed every 3 years; CPR (HLTAID009) every 12 months. The ACECQA-approved qualification is valid 3 years. - Where it's valid: Recognised nationally (all states & territories) ### Victoria - Record: Statement of Attainment for HLTAID012 Provide First Aid in an Education and Care Setting, plus HLTAID011, HLTAID010 and HLTAID009 — Emailed to you when you finish, and always available to download from your student account. - Validity: Your Statement of Attainment does not expire. First aid units (HLTAID011 & HLTAID012) are refreshed every 3 years; CPR (HLTAID009) every 12 months. The ACECQA-approved qualification is valid 3 years. - Where it's valid: Recognised nationally (all states & territories) ## Work outcomes Education and care services have to have people on the floor with current first aid, asthma and anaphylaxis training at all times — this is the one certificate that covers all three, which is why services ask for it. Required for: Nominated first aid, asthma and anaphylaxis educator Commonly asked for: Early childhood educator, Family day care educator, Outside school hours care educator ## Where to book it, and who issues it - New South Wales | In person | $140 | Issued by Training Aid Australia (RTO 91411) Venues: Darlinghurst; Seven Hills; Mona Vale Booking: Choose a session on the course page - Victoria | In person | $155 | Issued by Training Aid Australia (RTO 91411) Venues: Melbourne CBD; Hallam Booking: Enquire via the course page ## FAQs Q: Do I need any first aid experience before I book? A: No experience needed. There is no first aid certificate and no other course you have to hold before you book this one. Q: How long does the course take? A: 8 hours in the classroom, including breaks. There is also an online module of 1–3 hours that you finish before your class. Q: Which units does my Statement of Attainment cover? A: Four units — HLTAID012, HLTAID011, HLTAID010 and HLTAID009. First aid and CPR are covered by the same Statement of Attainment. Q: Who issues my Statement of Attainment? A: Training Aid Australia (RTO 91411) delivers this course and issues your Statement of Attainment. Q: How often do I need to redo it? A: Every 3 years for the first aid units (HLTAID011 and HLTAID012). You refresh the CPR unit (HLTAID009) every 12 months. Q: Will my Statement of Attainment be recognised in other states? A: Yes. Your Statement of Attainment for HLTAID012 Provide First Aid in an Education and Care Setting is nationally recognised, so it is accepted in every state and territory. Q: Can I do this course online? A: No. The training is a classroom session with a trainer. There is an online module you finish beforehand, but the course itself is in person. Q: Do I need a USI? A: Yes. A Unique Student Identifier (USI) is required for this course, and you can get one at usi.gov.au. Q: What do I need to bring on the day? A: One valid photo ID. Your ID is checked when you arrive. Q: Does this course meet the ACECQA requirement? A: Yes. HLTAID012 is on ACECQA's approved-qualifications register, and it covers the first aid, asthma and anaphylaxis training required by regulation 136 of the Education and Care Services National Regulations. The approval belongs to the qualification, so it applies wherever the National Quality Framework does. # Supervise Asbestos Removal URL: https://www.edway.edu.au/courses/asbestos-supervise Credential: Asbestos Removal Supervision — Supervise asbestos removal (CPCCDE4009); award type: Statement of Attainment This course trains site supervisors to plan and oversee licensed asbestos removal in line with the asbestos removal control plan (ARCP). It is nationally recognised (CPCCDE4009, which supersedes CPCCDE4008/CPCCBC4051A) and results in a Statement of Attainment (issued within 24 hours). A qualified asbestos supervisor is legally required for large-scale (10 m²+) removal: on site for the entire time for Class A (friable), and on site or readily available for Class B (non-friable). The prerequisite is the Non-Friable and/or Friable removal qualification. ## Overview You train to plan and oversee licensed asbestos removal, and to run the job to its asbestos removal control plan. This is the supervisor's course, not the removalist's. It's for site supervisors and leading hands overseeing licensed asbestos removal — and anyone a licensed removalist must nominate as the on-site or readily-available supervisor. What you learn: - Plan how you'll supervise a removal job - Oversee preparation of the removal area - Supervise compliant testing and air monitoring - Supervise the removal and decontamination work - Keep the job compliant with the asbestos removal control plan and work health and safety law At a glance: - Duration: 1 day — About 8 hrs, start to finish - Delivery: In person — A classroom session with a trainer - Assessment: On the day — You complete your assessment in class - Credential: Asbestos Removal Supervision — Supervise asbestos removal — CPCCDE4009 · Statement of Attainment - Recognition: Nationally recognised — Accepted in every state and territory ## Before you book A quick language check is part of enrolment. You'll need enough English to read, write and understand the course. After booking, you'll complete a short language, literacy, numeracy and digital (LLND) check in your student account. You need to pass it to do the course. Not sure? Try a practice check first. If you don't pass, you get a full refund minus the $30 administration fee. What you'll need: - A USI. A Unique Student Identifier. - Photo ID. A valid photo ID, shown when you arrive on the day. - On the day, you'll also show 100 points of ID. - A removal Statement of Attainment. For non-friable (CPCCDE3028) or friable (CPCCDE3029) asbestos removal — either one meets the entry requirement. The earlier versions, CPCCDE3014 and CPCCDE3015, are accepted too. In New South Wales: - A USI. A Unique Student Identifier. - Photo ID. A valid photo ID, shown when you arrive on the day. - On the day, you'll also show 100 points of ID. [SafeWork NSW evidence of identity requirements (PDF)](https://www.safework.nsw.gov.au/__data/assets/pdf_file/0008/998927/evidence-of-identity-and-record-of-training-for-asbestos-removal-and-asbestos-assessor-training-under-the-whs-regulation-2017.pdf) - A removal Statement of Attainment. For non-friable (CPCCDE3028) or friable (CPCCDE3029) asbestos removal — either one meets the entry requirement. The earlier versions, CPCCDE3014 and CPCCDE3015, are accepted too. In Victoria: - A USI. A Unique Student Identifier. - Photo ID. A valid photo ID, shown when you arrive on the day. - On the day, you'll also show your photo ID. - A removal Statement of Attainment. For non-friable (CPCCDE3028) or friable (CPCCDE3029) asbestos removal — either one meets the entry requirement. The earlier versions, CPCCDE3014 and CPCCDE3015, are accepted too. ## How the training runs - In person: You spend a full day in the classroom with a trainer, at one of our training centres. ## What you receive ### New South Wales - Record: Statement of Attainment for CPCCDE4009 Supervise asbestos removal — Emailed to you when you finish, and always available to download from your student account. - Validity: Your Statement of Attainment does not expire. - Where it's valid: SoA nationally recognised; the required competency for a nominated asbestos removal supervisor in every state/territory ### Victoria - Record: Statement of Attainment for CPCCDE4009 Supervise asbestos removal — Emailed to you when you finish, and always available to download from your student account. - Validity: Your Statement of Attainment does not expire. - Where it's valid: SoA nationally recognised; the required competency for a nominated asbestos removal supervisor in every state/territory ## Work outcomes Every licensed asbestos removal job has to have a named supervisor holding this certification — on friable jobs they are at the removal area the whole time it is being carried out, and on non-friable jobs they have to be readily available to the crew. Required for: Asbestos removal supervisor — including site supervisors and leading hands the removalist names (The supervisor is named on the removalist's licence, so the appointment comes from the licensed business you work for.), Self-employed removalist working alone on non-friable asbestos (Working alone on more than 10 square metres of non-friable asbestos means holding the Class B licence and both competencies — worker and supervisor.) ## Where to book it, and who issues it - New South Wales | In person | $300 | Issued by Training Aid Australia (RTO 91411) Venues: Seven Hills Booking: Choose a session on the course page Prerequisites: Requires: a non-friable or friable removal Statement of Attainment. - Victoria | In person | $300 | Issued by Edway Training (RTO 91401) Venues: Hallam Booking: Choose a session on the course page Prerequisites: Requires: a non-friable or friable removal Statement of Attainment. # Non-Friable Asbestos Removal (Class B) URL: https://www.edway.edu.au/courses/asbestos-non-friable Credential: Non-Friable Asbestos Removal — Remove non-friable asbestos (CPCCDE3028); award type: Statement of Attainment This course trains workers to safely remove non-friable (bonded) asbestos-containing material. It is nationally recognised (CPCCDE3028, which supersedes CPCCDE3014/3014A) and results in a Statement of Attainment (issued within 24 hours) plus a Class B asbestos removal training card. It is the mandatory training requirement for licensed Class B removal work and the foundation course before Friable (Class A) Removal and Supervise Asbestos Removal. The only prerequisite is a current White Card. ## Overview You train to remove non-friable asbestos safely — the bonded material that is not crumbly, and the kind construction and demolition workers meet most often on site. It is written for the people doing that work: construction and demolition workers taking bonded asbestos off site, and anyone who needs this unit before moving up to Class A friable removal or supervising. What you learn: - Prepare for asbestos removal - Prepare the removal area and site - Enclose the removal site - Carry out the asbestos removal process - Carry out decontamination - Clean up the work site - Complete regulatory processes At a glance: - Duration: 1–2 days — 2 days in New South Wales, 1 day in Victoria - Delivery: In person — A classroom session with a trainer - Assessment: On the day — You complete your assessment in class - Credential: Non-Friable Asbestos Removal — Remove non-friable asbestos — CPCCDE3028 · Statement of Attainment - Recognition: Nationally recognised — Accepted in every state and territory ## Before you book A quick language check is part of enrolment. You'll need enough English to read, write and understand the course. After booking, you'll complete a short language, literacy, numeracy and digital (LLND) check in your student account. You need to pass it to do the course. Not sure? Try a practice check first. If you don't pass, you get a full refund minus the $30 administration fee. What you'll need: - A USI. A Unique Student Identifier. - Photo ID. A valid photo ID, shown when you arrive on the day. - On the day, you'll also show 100 points of ID. - A current White Card. You need a current White Card (CPCWHS1001, issued after May 2009). Without it, you can't do this course. In New South Wales: - A USI. A Unique Student Identifier. - Photo ID. A valid photo ID, shown when you arrive on the day. - On the day, you'll also show 100 points of ID. [SafeWork NSW evidence of identity requirements (PDF)](https://www.safework.nsw.gov.au/__data/assets/pdf_file/0008/998927/evidence-of-identity-and-record-of-training-for-asbestos-removal-and-asbestos-assessor-training-under-the-whs-regulation-2017.pdf) - A current White Card. You need a current White Card (CPCWHS1001, issued after May 2009). Without it, you can't do this course. - You must be 14 or over to do this training. SafeWork NSW sets the minimum age for asbestos removal training at 14. - You must be 18 or over to hold a Class B removal licence. The licence itself is applied for by the licensed removal business, or by you if you're self-employed. In Victoria: - A USI. A Unique Student Identifier. - Photo ID. A valid photo ID, shown when you arrive on the day. - On the day, you'll also show your photo ID. - A current White Card. You need a current White Card (CPCWHS1001, issued after May 2009). Without it, you can't do this course. ## How the training runs - In person: You attend a classroom session with a trainer. Your identity is checked when you arrive, and you complete your assessment on the day. ## What you receive ### New South Wales - Record: Statement of Attainment for CPCCDE3028 Remove non-friable asbestos — Emailed to you when you finish, and always available to download from your student account. - Card: Class B asbestos removal training card — handed to you on the day; the cost is included in the course price. - Validity: Your Statement of Attainment does not expire. NSW sets no refresher interval — how often you refresh is your employer's call. - Where it's valid: SoA nationally recognised; accepted as the competency requirement for licensed non-friable (Class B) removal in every state/territory. The licence itself is state-issued ### Victoria - Record: Statement of Attainment for CPCCDE3028 Remove non-friable asbestos — Emailed to you when you finish, and always available to download from your student account. - Card: Class B card — you upload a photo, then it is printed and posted to you; the cost is included in the course price. - Validity: Your Statement of Attainment does not expire. WorkSafe Victoria recommends refresher training about every 2 years. - Where it's valid: SoA nationally recognised; accepted as the competency requirement for licensed non-friable (Class B) removal in every state/territory ## Work outcomes Class B training is what gets you onto bonded asbestos removal jobs — a licensed removalist can't put you on the tools without it, and it's the unit you have to hold before you can go on to Class A or supervising. Required for: Asbestos removal worker (bonded asbestos) (Removal work is licensed work — you do it for a licensed removalist, or you hold the Class B licence yourself.), Demolition and strip-out worker (Removal work is licensed work — you do it for a licensed removalist, or you hold the Class B licence yourself.), Self-employed tradesperson removing bonded asbestos sheeting (Working on your own above the unlicensed limit means holding the Class B licence yourself, plus the supervisor competency.) ## Where to book it, and who issues it - New South Wales | In person | $350 | Issued by Training Aid Australia (RTO 91411) Venues: Seven Hills Booking: Choose a session on the course page Prerequisites: Requires: a current White Card (issued after May 2009). - Victoria | In person | $300 | Issued by Edway Training (RTO 91401) Venues: Hallam Booking: Choose a session on the course page Prerequisites: Requires: a current White Card (issued after May 2009). # Non-Friable Asbestos Removal Refresher (Class B) URL: https://www.edway.edu.au/courses/asbestos-non-friable-refresher Credential: Non-Friable Asbestos Removal Refresher (Class B) — Remove non-friable asbestos (CPCCDE3028); award type: Statement of Attainment This nationally recognised refresher revisits the procedures used to remove non-friable asbestos safely. Students complete required online pre-study before attending a four-hour practical session at Hallam. The course covers preparing the removal area and site, enclosing the area, removing material, decontamination, clean-up and regulatory processes. Successful students receive a Statement of Attainment for CPCCDE3028 Remove Non-Friable Asbestos and an Edway Class B training card from Edway Training Pty Ltd (RTO 91401). ## Overview You revisit the procedures used to remove non-friable asbestos safely, from preparing and enclosing the work area through to removal, decontamination, clean-up and regulatory processes. It is for people who already hold CPCCDE3028 Remove Non-Friable Asbestos (or the earlier CPCCDE3014) and need to refresh the practical skills used for Class B removal work. What you learn: - Prepare for non-friable asbestos removal - Prepare and enclose the removal area and site - Carry out non-friable asbestos removal procedures - Complete decontamination and clean-up - Use removal equipment in supervised practical scenarios - Complete the required regulatory processes At a glance: - Duration: 4-hr practical — Plus online pre-study you complete first - Delivery: Online then in person — Pre-study followed by a supervised practical - Credential: Non-Friable Asbestos Removal Refresher (Class B) — Remove non-friable asbestos — CPCCDE3028 · Statement of Attainment - Recognition: Nationally recognised — Accepted in every state and territory ## Before you book A quick language check is part of enrolment. You'll need enough English to read, write and understand the course. After booking, you'll complete a short language, literacy, numeracy and digital (LLND) check in your student account. You need to pass it to do the course. Not sure? Try a practice check first. If you don't pass, you get a full refund minus the $30 administration fee. What you'll need: - A USI. A Unique Student Identifier. - Photo ID. A valid photo ID — uploaded in your student account before the online part, and shown when you arrive on the day for the in person class. Bring the government-issued original with you. - A current CPCCDE3028 (or the earlier CPCCDE3014) Statement of Attainment. Upload it before taking this refresher course. ## How the training runs - Online pre-study + practical: You complete the required online pre-study first, then attend a four-hour supervised practical session. ## What you receive ### Victoria - Record: Statement of Attainment for CPCCDE3028 Remove Non-Friable Asbestos — Emailed to you when you finish, and always available to download from your student account. - Card: Class B training card issued by Edway Training after successful completion - Validity: Your Statement of Attainment records your successful completion. No renewal interval is stated here. - Where it's valid: Statement of Attainment recognised nationally; asbestos removal licensing remains state-issued ## Where to book it, and who issues it - Victoria | In person | $170 | Issued by Edway Training (RTO 91401) Venues: Hallam Booking: Choose a session on the course page Prerequisites: Requires: your current non-friable asbestos Statement of Attainment. # Non-Friable Asbestos Removal Refresher (Non-Accredited) URL: https://www.edway.edu.au/courses/asbestos-non-friable-refresher-non-accredited Credential: Non-Friable Asbestos Removal Refresher (non-accredited); award type: Certificate of Completion (non-accredited) This is the non-accredited refresher for non-friable (Class B) asbestos removal. It is for people who have already done the original course — you need the certificate from that course before you can do this refresher. Everything happens online, in your student account. Edway Training Pty Ltd (RTO 91401) delivers it, you can start any time, you work through the modules whenever it suits you, and you have two months to finish. This course is not accredited. It does not carry the CPCCDE3028 unit and it is not nationally recognised training. You finish with a Certificate of Completion from Edway Training. If you need the nationally recognised certificate instead, do the accredited Non-Friable Asbestos Removal Refresher. ## Overview You take this refresher if you already hold the Class B (non-friable) asbestos removal qualification. You need your certificate from that original course before you can do this refresher. You finish this refresher with a Certificate of Completion from Edway Training. It is not nationally recognised training. It does not carry the CPCCDE3028 unit. If your job needs the nationally recognised certificate, do the accredited Non-Friable Asbestos Removal Refresher instead. At a glance: - Delivery: Online, self-paced — You do the whole course online, in your own time - Credential: Non-Friable Asbestos Removal Refresher (non-accredited) — Certificate of Completion — Not nationally recognised ## Before you book Check your English before booking You'll need enough English to take part. There's no formal language, literacy, numeracy and digital (LLND) check for this course — just make sure you're comfortable reading plain English before you book. What you'll need: Your certificate from the original Class B (non-friable) asbestos removal course. Evidence that you completed it is required before you can do this refresher. ## How the training runs - Online, self-paced: Everything happens online, in your student account. You work through the modules whenever it suits you, and there is no class to attend. ## What you receive ### Victoria - Record: Certificate of Completion — non-accredited. It is not nationally recognised training. — Emailed to you when you finish, and always available to download from your student account. - Validity: Your Certificate of Completion records that you completed this refresher. No renewal interval is stated here. ## Where to book it, and who issues it - Victoria | Online, self-paced | $150 | Issued by Edway Training (RTO 91401) Booking: Start anytime, online # Friable Asbestos Removal (Class A) URL: https://www.edway.edu.au/courses/asbestos-friable Credential: Friable Asbestos Removal — Remove friable asbestos (CPCCDE3029); award type: Statement of Attainment This course trains workers to safely remove friable asbestos — asbestos in a powder form, or that can be crumbled or reduced to powder by hand. It is nationally recognised (CPCCDE3029, which supersedes CPCCDE3015/3015A) and results in a Statement of Attainment plus a plastic training card issued on the day. It is mandatory training for working under a Class A asbestos removal licence. Prerequisites are a current White Card and the Non-Friable (Class B) Removal qualification. Class A training also covers non-friable removal. ## Overview You learn to remove friable asbestos safely — asbestos in powder form, or that can be crumbled to powder by hand. It is the more hazardous form, and removing it is licensed work at any quantity. You might be a construction or demolition worker removing friable asbestos for a licensed removalist, or someone working toward a nominated-supervisor role or a Class A licence of your own. Class A training is one step toward that licence, not the licence itself. SafeWork NSW issues the licence to the business or self-employed person carrying out the removal — never to each worker on site. What you learn: - Prepare for asbestos removal - Prepare the removal area and site - Enclose the removal site - Remove the friable asbestos - Carry out decontamination - Clean up the work site - Complete the regulatory processes At a glance: - Duration: 2 days — 8 hrs each day - Delivery: In person — A classroom session with a trainer - Assessment: On the day — You complete your assessment in class - Credential: Friable Asbestos Removal — Remove friable asbestos — CPCCDE3029 · Statement of Attainment - Recognition: Nationally recognised — Accepted in every state and territory ## Before you book A quick language check is part of enrolment. You'll need enough English to read, write and understand the course. After booking, you'll complete a short language, literacy, numeracy and digital (LLND) check in your student account. You need to pass it to do the course. Not sure? Try a practice check first. If you don't pass, you get a full refund minus the $30 administration fee. What you'll need: - A USI. A Unique Student Identifier. - Photo ID. A valid photo ID, shown when you arrive on the day. - On the day, you'll also show 100 points of ID. [SafeWork NSW evidence of identity requirements (PDF)](https://www.safework.nsw.gov.au/__data/assets/pdf_file/0008/998927/evidence-of-identity-and-record-of-training-for-asbestos-removal-and-asbestos-assessor-training-under-the-whs-regulation-2017.pdf) - A current White Card. Issued after May 2009 (CPCWHS1001). - A non-friable removal Statement of Attainment. CPCCDE3028 or CPCCDE3014 — you need both this and the White Card to do this course. - You must be 18 or over to hold a Class A removal licence. The licence itself is applied for by the licensed removal business, or by you if you're self-employed. ## How the training runs - In person: You spend 2 days with a trainer, working through the removal process in class. You're assessed on the day. ## What you receive ### New South Wales - Record: Statement of Attainment for CPCCDE3029 Remove friable asbestos — Emailed to you when you finish, and always available to download from your student account. - Card: Class A asbestos removal training card — handed to you on the day; the cost is included in the course price. - Validity: Your Statement of Attainment does not expire. NSW sets no refresher interval — how often you refresh is your employer's call. - Where it's valid: SoA nationally recognised; accepted as the competency requirement for licensed friable (Class A) removal in every state/territory. The licence itself is state-issued ## Work outcomes Class A training is what gets you onto friable asbestos jobs — the highest-risk removal work there is, and a licensed removalist can't put a worker on it without this certification. Required for: Asbestos removal worker (friable asbestos) (Friable removal is Class A licensed work — you do it for a removalist who holds that licence, or you hold it yourself.), Asbestos remediation and demolition worker (Friable removal is Class A licensed work — you do it for a removalist who holds that licence, or you hold it yourself.) ## Where to book it, and who issues it - New South Wales | In person | $625 | Issued by Training Aid Australia (RTO 91411) Venues: Seven Hills Booking: Choose a session on the course page Prerequisites: Requires: a current White Card and a non-friable removal Statement of Attainment. # Asbestos Awareness (Online) URL: https://www.edway.edu.au/courses/asbestos-awareness Credential: Asbestos Awareness; award type: Certificate of Completion (non-accredited) Edway Training's self-paced online Asbestos Awareness course gives workers the knowledge to recognise asbestos-containing materials (ACM) and understand the hazards and health effects of asbestos exposure. It suits plumbers, labourers, tradespeople and anyone who may encounter asbestos on the job. Because it is delivered fully online and practical competencies cannot be assessed, it is non-accredited: you receive a Certificate of Completion, not a nationally recognised Statement of Attainment. It does not authorise you to remove asbestos — for that you need the accredited Remove Non-Friable (Class B) or Remove Friable (Class A) courses. ## Overview This course teaches you to recognise materials that contain asbestos on a job, and to understand the health risks of disturbing them. It is for plumbers, labourers, tradespeople and anyone who might come across asbestos at work. You finish with a Certificate of Completion — a record of what you learned, not permission to remove asbestos. To do removal work you need the accredited Remove Non-Friable (Class B) or Remove Friable (Class A) course. Employers set their own requirements, so check with yours that this is the course they want. What you learn: - Where asbestos is usually found, and what it was used for - The health effects of asbestos, and the diseases exposure causes - How to avoid exposure at work - The laws and workplace procedures that apply, including asbestos management plans - The protective equipment to use, and how to decontaminate - How removal and disposal are done safely — at an awareness level, not training to do the work At a glance: - Delivery: Online, self-paced — You do the whole course online, in your own time - Credential: Asbestos Awareness — Certificate of Completion — Not nationally recognised ## Before you book This course is delivered and assessed in English. You'll need enough English to take part. There's no formal language, literacy, numeracy and digital (LLND) check for this course — just make sure you're comfortable reading plain English before you book. What you'll need: A computer or other device with an internet connection. You don't need any other course or qualification before this one. ## How the training runs - Online, self-paced: Everything happens online, in your student account. You work through the modules whenever it suits you, and there is no class to attend. ## What you receive ### Online — anywhere in Australia - Record: Certificate of Completion — non-accredited. It is not nationally recognised training, and it does not authorise you to remove asbestos. — Emailed to you when you finish, and always available to download from your student account. - Validity: Your Certificate of Completion does not expire. Some employers ask for a periodic refresh — check your workplace policy. - Where it's valid: Knowledge/awareness course only. Used Australia-wide as awareness training but confers NO authority to remove asbestos and is not a licensing credential ## Work outcomes Employers have to train anyone who might come across asbestos on the job — electricians, plumbers, renovators. This course teaches the awareness side: what asbestos looks like, where it hides in a building, and how to avoid breathing it in. Commonly asked for: Electrician, Plumber, Renovator Conditions: - This course does not qualify you to remove asbestos. Removal takes the accredited Class B (non-friable) or Class A (friable) course. - Check with your employer that this course meets what they ask for. ## Where to book it, and who issues it - Online — anywhere in Australia | Online, self-paced | $45 | Issued by Edway Training (RTO 91401) Booking: Start anytime, online Note: Study at your own pace — start, stop and come back whenever suits you. You have 2 months to finish. Disclosure: This is awareness training only — it does not authorise you to remove asbestos. # Silica Awareness URL: https://www.edway.edu.au/courses/silica-awareness Credential: Silica Awareness; award type: Certificate of Completion (non-accredited) Silica Awareness is designed for workers, supervisors and managers who may be exposed to respirable crystalline silica dust during their daily work activities. The course provides practical knowledge to help participants recognise silica hazards and understand safe work practices. Its goal is to give participants knowledge and awareness of potential sources of exposure, and of the hazards and health effects of exposure to silica. Silica Awareness is a non-accredited course. When you finish, Edway Training (RTO 91401) emails you a Certificate of Completion. It is not a nationally recognised qualification. ## Overview This course teaches you to recognise respirable crystalline silica dust hazards at work, and the safe work practices that control them. It is for workers, supervisors, contractors and employers who may be exposed to silica dust. You finish with a Certificate of Completion, issued by Edway Training (RTO 91401). What you learn: - What silica is - The health effects of silica exposure - How you can be exposed to respirable crystalline silica dust - Control measures - Air monitoring - The laws and paperwork that apply - Health monitoring At a glance: - Delivery: Online, self-paced — You do the whole course online, in your own time - Credential: Silica Awareness — Certificate of Completion — Not nationally recognised ## Before you book This course is delivered and assessed in English. You'll need enough English to take part. There's no formal language, literacy, numeracy and digital (LLND) check for this course — just make sure you're comfortable reading plain English before you book. What you'll need: A computer or other device with an internet connection. You don't need any other course or qualification before this one. ## How the training runs - Online, self-paced: Everything happens online, in your student account. You work through the course whenever it suits you, and there is no class to attend. ## What you receive ### Tasmania - Record: Certificate of Completion — non-accredited. It is not a nationally recognised qualification. Edway Training is listed by WorkSafe Tasmania as an approved crystalline silica training provider. — Emailed to you when you finish, and always available to download from your student account. - Validity: Your Certificate of Completion does not carry an expiry date. Some employers ask for a periodic refresh — check your workplace policy. - Where it's valid: Knowledge/awareness course only. Tasmania's Work Health and Safety Regulations 2022 (in effect 1 September 2024) require crystalline silica training to be nationally accredited training OR training approved by the Tasmanian WHS Regulator; Edway Training is on that regulator's approved-provider list. Not a licensing credential and not nationally recognised training ### Online — anywhere in Australia - Record: Certificate of Completion — non-accredited. It is not a nationally recognised qualification. — Emailed to you when you finish, and always available to download from your student account. - Validity: Your Certificate of Completion does not carry an expiry date. Some employers ask for a periodic refresh — check your workplace policy. - Where it's valid: Knowledge/awareness course only. Available Australia-wide as awareness training. Not a licensing credential and not nationally recognised training. No state or territory has been verified as recognising this specific product ## Where to book it, and who issues it - Tasmania | Online, self-paced | $100 | Issued by Edway Training (RTO 91401) Booking: Start anytime, online Note: Study at your own pace — start, stop and come back whenever suits you. You have 2 months to finish. - Online — anywhere in Australia | Online, self-paced | $95 | Issued by Edway Training (RTO 91401) Booking: Start anytime, online Note: Study at your own pace — start, stop and come back whenever suits you. You have 2 months to finish. # Working at Heights (Work Safely at Heights) URL: https://www.edway.edu.au/courses/working-at-heights Credential: Working at Heights — Work safely at heights (RIIWHS204E); award type: Statement of Attainment The Working at Heights course is targeted at all areas of work with a higher risk of falls — building and construction worksites, repair and maintenance of roofs, high-rise storage areas, and any worksite where falling is a possibility. It combines theory and practical training: legislative aspects of WHS, risk analysis, control and preventive strategies, selection and correct use of fall-prevention equipment, work positioning and fall-arrest systems. The practical part includes conducting a risk assessment, correct equipment use (lanyards, straps, harnesses), work positioning, fall prevention, safe anchoring techniques and ladder safety. Although fall-arrest responses are covered, the primary focus is fall prevention. On completion you receive a nationally accredited Statement of Attainment for RIIWHS204E (digital copy free; printed certificate $10; plastic wallet card $25). A Working at Heights + Confined Spaces combo saves $40. ## Overview You train for work where a fall is possible — building and construction sites, roof repair and maintenance, high-rise storage areas, and anywhere else a fall could happen. Fall prevention comes first and is the main focus of the day. Work positioning and fall-arrest systems are covered for the situations where prevention is not enough. The day mixes theory with hands-on practice. You cover the work health and safety rules that apply, then do the practical work alongside a trainer. What you learn: - Identify the work requirements, procedures and instructions for the job - Run a risk assessment before the work starts - Access and install fall-prevention equipment - Fit and use lanyards, straps and harnesses correctly - Set safe anchor points and use work positioning - Use ladders safely and work with fall-arrest systems - Clean up the work area when the job is done At a glance: - Prerequisites: No experience needed — Just the physical ability for the practical work at height - Duration: 8 hrs — 1 day of theory and hands-on practical training - Delivery: In person — A classroom session with a trainer, plus practical activities - Assessment: On the day — You complete your assessment in class - Credential: Working at Heights — Work safely at heights — RIIWHS204E · Statement of Attainment - Recognition: Nationally recognised — Accepted in every state and territory ## Before you book A quick language check is part of enrolment. You'll need enough English to read, write and understand the course. After booking, you'll complete a short language, literacy, numeracy and digital (LLND) check in your student account. You need to pass it to do the course. Not sure? Try a practice check first. If you don't pass, you get a full refund minus the $30 administration fee. What you'll need: - A USI. A Unique Student Identifier. - Photo ID. A valid photo ID, shown when you arrive on the day. It has to be government-issued. - Physical ability. You need to be physically able to do the practical tasks at height. ## How the training runs - In person: You spend a full day at our training centre: the classroom theory first, then hands-on practice with harnesses, anchor points and ladders under a trainer. ## What you receive ### New South Wales - Record: Statement of Attainment RIIWHS204E Work safely at heights — Emailed to you when you finish, and always available to download from your student account. - Validity: Your Statement of Attainment does not expire. A periodic refresher is industry practice. - Where it's valid: Recognised nationally (all states & territories) ## Work outcomes Employers have to make sure anyone doing fall-risk work is trained, so most sites ask for this ticket before you start. There is no heights licence in Australia — this training is what they mean by one. Commonly asked for: Roofer, Solar panel installer (Solar accreditation also takes an electrician's licence and the solar units.), Construction labourer (Construction sites also need a current White Card.) ## Where to book it, and who issues it - New South Wales | In person | $150 | Issued by Edway Training (RTO 91401) Venues: Seven Hills Booking: Choose a session on the course page ## FAQs Q: Is there a working at heights licence in Australia? A: No. Safe Work Australia's list of high risk work licences covers scaffolding, rigging, dogging, cranes, hoists, forklifts and boilers — working at heights is not on it, and no state issues a heights card. What employers and sites ask for is training: this course gives you a nationally recognised Statement of Attainment for Work Safely at Heights, which is the evidence they are after. Q: What jobs ask for a working at heights ticket? A: Roofing and construction work where you could fall — employers have to make sure anyone doing fall-risk work is trained, so most sites ask for the ticket before you start. Solar panel installers need it too: the unit this course gives you, RIIWHS204E, is one of only two heights units Solar Accreditation Australia accepts for accreditation, alongside an electrician's licence and the solar units. On a construction site you will also need a current White Card. # Confined Spaces (Enter and Work in Confined Spaces) URL: https://www.edway.edu.au/courses/confined-spaces Credential: Confined Spaces — Enter and work in confined spaces (RIIWHS202E); award type: Statement of Attainment The Enter and Work in Confined Spaces course provides the essential skills and knowledge for safely entering and working in confined spaces within the resources and infrastructure industries. It covers planning, risk management, personal protective equipment, emergency procedures and compliance with entry permits. The course complies with the WHS Regulation and the Code of Practice for Confined Spaces — this training is mandatory for workers who are required to enter and work in confined spaces. RIIWHS202E supersedes and is equivalent to RIIWHS202D. On completion you receive a nationally accredited Statement of Attainment for RIIWHS202E issued by Edway Training. A Working at Heights + Confined Spaces combo saves $40. ## Overview You train to go into a confined space, work in it and get out again. That means planning the job, testing the atmosphere, using the right protective equipment and working to an entry permit. It suits operational workers in the resources and infrastructure sectors, safety compliance staff and supervised technicians. It's valued on construction, mining and utilities sites. What you learn: - Plan and prepare for confined-space work — identify the risks, complete the entry permit, choose your protective equipment and set the emergency procedures - Test the atmosphere, keep in contact with the stand-by person and work to the permit - Follow the exit procedures - Clean up, inspect the equipment and complete the maintenance records At a glance: - Prerequisites: No experience needed — Just a photo ID and a USI — there's nothing to study beforehand - Duration: 1 day — Start and finish in a single day - Delivery: In person — A classroom session with a trainer, plus practical activities - Assessment: On the day — You complete your assessment at the end of the day - Credential: Confined Spaces — Enter and work in confined spaces — RIIWHS202E · Statement of Attainment - Recognition: Nationally recognised — Accepted in every state and territory ## Before you book A quick language check is part of enrolment. You'll need enough English to read, write and understand the course. After booking, you'll complete a short language, literacy, numeracy and digital (LLND) check in your student account. You need to pass it to do the course. Not sure? Try a practice check first. If you don't pass, you get a full refund minus the $30 administration fee. What you'll need: - A USI. A Unique Student Identifier. - Photo ID. A valid photo ID, shown when you arrive on the day. It has to be government-issued. ## How the training runs - In person: You spend a full day in the classroom with a trainer, plus practical activities. You work through entry permits, atmospheric testing and emergency procedures, and you're assessed at the end of the day. ## What you receive ### New South Wales - Record: Statement of Attainment for RIIWHS202E Enter and work in confined spaces — Emailed to you when you finish, and always available to download from your student account. - Validity: Your Statement of Attainment does not expire. A periodic refresher is industry practice. - Where it's valid: Recognised nationally (all states & territories) ## Work outcomes This ticket gets you into confined-space work across construction, mining and utilities — a business has to train workers before they go in, and that covers the stand-by person and the supervisor as much as the person entering the space. Required for: Confined-space entry worker, Stand-by person, Permit issuer, Supervisor of confined-space work ## Where to book it, and who issues it - New South Wales | In person | $180 | Issued by Edway Training (RTO 91401) Venues: Seven Hills Booking: Choose a session on the course page ## FAQs Q: I'm the stand-by person and never enter the space. Do I still need the training? A: Yes. The confined spaces code counts the stand-by person as a relevant worker, along with anyone who completes entry permits, monitors conditions, or supervises the job. The training has to cover the hazards, the permit and the emergency procedures for all of them. Q: Is a confined spaces ticket a licence? A: No. Confined-space entry is regulated work under WHS law, but it isn't a high-risk-work licence class, so there's no state licence or card — what you hold is a nationally recognised Statement of Attainment, and it's accepted in every state and territory. # Demolition Hazards & WHS (CPCCDE3030 + CPCCWHS2001) URL: https://www.edway.edu.au/courses/demolition-hazards Credential: Demolition Hazards & WHS — Identify hazards on demolition sites and apply risk management strategies (CPCCDE3030 + CPCCWHS2001); award type: Statement of Attainment From 1 March 2025, workers carrying out licensed demolition work in NSW must have completed the SafeWork NSW-approved course CPCCDE3030 Identify hazards on demolition sites and apply risk management strategies (WHS Regulation cl 142D; training records must be kept under s142E). CPCCDE3030 is also one of the 10 required competencies for demolition licence holders and named supervisors. Our 1-day classroom course bundles the mandatory prerequisite CPCCWHS2001 as a ~4-hour online pre-study module (if you already hold the CPCCWHS2001 Statement of Attainment, email it in before your course date and skip the pre-study). The course covers reviewing site and work plans and applying WHS, public-health and environmental risk-management strategies on demolition sites. On completion you receive a nationally accredited Statement of Attainment (CPCCDE3030 + CPCCWHS2001), issued by Training Aid Australia. A pocket-size plastic card is available as an optional extra at booking. CPCCDE3016 was superseded by the equivalent CPCCDE3030 in February 2026 — both codes are shown (Rule R2). Training is NOT required for truck drivers who stay in the cabin, workers always accompanied by a named supervisor, or people who do not enter the demolition site. ## Overview You learn to identify the hazards on a demolition site and apply risk-management strategies for safety, public health and the environment. CPCCDE3030 is the course SafeWork NSW approves for licensed demolition work in New South Wales. It is written for the people on those sites: workers entering the demolition industry, machinery and equipment operators, licensed demolition contractors and named supervisors, and anyone doing demolition work without direct supervision. The course is two units. CPCCDE3030 is the demolition unit; CPCCWHS2001 is its mandatory prerequisite, bundled with your course rather than bought separately. What you learn: - Review site and work plans - Apply work health and safety risk-management strategies on demolition sites - Apply public health and safety risk-management strategies - Apply environmental risk-management strategies - Help improve demolition risk-management strategies At a glance: - Duration: 1 day — 6 hrs in class, plus an online module you finish first - Delivery: In person or self-paced — Come to a class or study fully online - Assessment: Within the course — In class on the day, or online in the self-paced course - Credential: Demolition Hazards & WHS — Identify hazards on demolition sites and apply risk management strategies — CPCCDE3030 + CPCCWHS2001 · Statement of Attainment - Recognition: Nationally recognised — Accepted in every state and territory ## Before you book A quick language check is part of enrolment. You'll need enough English to read, write and understand the course. After booking, you'll complete a short language, literacy, numeracy and digital (LLND) check in your student account. You need to pass it to do the course. Not sure? Try a practice check first. If you don't pass, you get a full refund minus the $30 administration fee. What you'll need: - A USI. A Unique Student Identifier. - Photo ID. A valid photo ID — shown when you arrive for an in-person class, or uploaded in your student account if you study online. - An online module. You work through it before your course date. It takes about 4 hours. ## How the training runs - In person: Before you come in, you complete an online module of about 4 hours — the WHS unit you need first. You attend a one-day classroom course with a trainer. Your ID is checked when you arrive. - Online, self-paced: Start straight away and work through both units online at your own pace — no class day to book. You have 2 months to finish. ## What you receive ### New South Wales - Record: Statement of Attainment for CPCCDE3030 Identify hazards on demolition sites and apply risk management strategies, plus the bundled prerequisite unit CPCCWHS2001 — Emailed to you when you finish, and always available to download from your student account. - Validity: Your Statement of Attainment does not expire. If you already hold the older equivalent CPCCDE3016, you do not need to re-train. - Where it's valid: SoA recognised nationally. The 1 March 2025 demolition-worker training mandate is a NSW rule; other states' requirements differ (see portability_summary / Recognition Matrix) ## Work outcomes This is the course that gets you onto demolition crews in New South Wales — since 1 March 2025 a demolition licence holder can't put a worker on licensed demolition work without the SafeWork NSW-approved training. Required for: Demolition worker, Plant and machinery operator on demolition sites, Named demolition supervisor (Named supervisors on a demolition licence complete a full set of units, not this one alone.) ## Where to book it, and who issues it - New South Wales | In person | $430 | Issued by Training Aid Australia (RTO 91411) Venues: Seven Hills; Darlinghurst Booking: Enquire via the course page Prerequisites: Includes: the WHS unit you need first, done as an online module of about 4 hours before your course day. - New South Wales | Online, self-paced | $390 | Issued by Training Aid Australia (RTO 91411) Booking: Start anytime, online Note: Study at your own pace — start, stop and come back whenever suits you. You have 2 months to finish. Prerequisites: Includes: the WHS unit you need first, covered inside the same online course. # Apply WHS Requirements (Construction Industry) URL: https://www.edway.edu.au/courses/apply-whs Credential: Apply WHS Requirements — Apply WHS requirements, policies and procedures in the construction industry (CPCCWHS2001); award type: Statement of Attainment CPCCWHS2001 Apply WHS Requirements, Policies and Procedures in the Construction Industry covers the fundamental work health and safety knowledge needed to undertake work tasks in any sector of the construction industry, including identifying hazardous materials such as asbestos (awareness only — removal is licensed work) and complying with legislated safe work practices. It is the required competency for assessors who deliver White Card (CPCWHS1001) training, the mandatory pre-study for the SafeWork NSW-approved demolition course (CPCCDE3030), and one of the five units in the Owner Builder cluster. Important: this is NOT a General Construction Induction (White Card) course and you will NOT receive a White Card on completion. Delivered online and self-paced — you must complete within 2 months of enrolment or the course is cancelled. ## Overview You learn how to work safely on a construction site: spotting hazards, controlling risks and following safe work practices. It is the foundation work health and safety unit for construction, written for workers, trainers and owner-builders. You learn the WHS unit itself, not construction induction. This course does not give you a White Card. If you need one to get on site, book the White Card course. What you learn: - Identify and assess risks - Identify hazardous materials and other hazards on work sites - Plan and prepare for safe work practices - Apply safe work practices - Follow emergency procedures At a glance: - Prerequisites: No experience needed — Just a USI, photo ID and a device with internet — there's nothing to study beforehand - Duration: Self-paced — Work through it in your own time, with 2 months from enrolment to finish - Delivery: Online — Study on a computer or tablet with an internet connection - Assessment: Online — You complete the online assessments as you work through the course - Credential: Apply WHS Requirements — Apply WHS requirements, policies and procedures in the construction industry — CPCCWHS2001 · Statement of Attainment - Recognition: Nationally recognised — Accepted in every state and territory ## Before you book A quick language check is part of enrolment. You'll need enough English to read, write and understand the course. After booking, you'll complete a short language, literacy, numeracy and digital (LLND) check in your student account. You need to pass it to do the course. Not sure? Try a practice check first. If you don't pass, you get a full refund minus the $30 administration fee. What you'll need: - A USI. A Unique Student Identifier. - Photo ID. A valid photo ID, uploaded in your student account after booking. - A device and internet. A computer or tablet with an internet connection. ## How the training runs - Online, self-paced: Work through the course online, in your own time. There are no set dates — you start as soon as you enrol, and you have 2 months to finish. ## What you receive ### New South Wales - Record: Statement of Attainment for CPCCWHS2001 Apply WHS requirements, policies and procedures in the construction industry — Emailed to you when you finish, and always available to download from your student account. - Validity: Your Statement of Attainment does not expire. - Where it's valid: Recognised nationally (all states & territories); no state licence or card attaches to this unit ## Work outcomes This unit is the one that opens other doors — it's the competency White Card trainers and assessors have to hold, the mandatory pre-study for the New South Wales demolition course, and one of the five units in the owner-builder cluster. Required for: White Card trainer and assessor Conditions: - This is not a White Card course, and it does not issue a construction induction card. ## Where to book it, and who issues it - New South Wales | Online, self-paced | $210 | Issued by Edway Training (RTO 91401) Booking: Start anytime, online Note: Study at your own pace — start, stop and come back whenever suits you. You have 2 months from enrolment to finish, or the course is cancelled. # Health & Safety Representative (HSR) Training URL: https://www.edway.edu.au/courses/hsr Credential: HSR Training NSW; award type: SafeWork NSW Statement of Attendance (non-accredited) HSRs are worker representatives for health and safety with significant powers under the Work Health and Safety Act 2011 (NSW) (sections 68 and 69). An HSR who has completed approved training can direct workers in their work group to cease unsafe work where there is a serious and immediate risk, and can issue a Provisional Improvement Notice (PIN) where they reasonably believe the Act is being contravened. In NSW, an elected HSR is entitled to attend a SafeWork NSW-approved five-day training course within three months of requesting it from their employer (PCBU) — a course of their choice. The PCBU must grant paid time off to attend and pay the course fees and any other reasonable costs of attending — plus a one-day refresher course annually, starting one year after the initial course. Our course is the SafeWork NSW-approved 5-day initial HSR course, delivered in Darlinghurst one day a week over five weeks. On completion you receive a SafeWork NSW Statement of Attendance issued by Training Aid Australia (RTO 91411), a SafeWork NSW-approved HSR training provider. Pre-course reading and tasks must be completed before attending (sent with your booking confirmation). ## Overview This is the SafeWork NSW-approved five-day course for elected health and safety representatives and their deputies. Once you complete approved training, you can issue a Provisional Improvement Notice and direct unsafe work to stop when the legal conditions are met. What you learn: - Interpret work health and safety legislation and the HSR role - Understand the duties of the people involved in workplace safety - Take part in consultation and issue resolution - Represent your work group in workplace risk management - Understand when an HSR may issue a Provisional Improvement Notice or direct unsafe work to stop At a glance: - Duration: 5 days — One day per week over five weeks - Delivery: In person — Darlinghurst, Sydney - Credential: HSR Training NSW — SafeWork NSW Statement of Attendance — Non-accredited SafeWork NSW-approved training — no national VET unit - Recognition: SafeWork NSW-approved — For the NSW HSR training entitlement ## Before you book Check your English before booking You'll need enough English to take part. There's no formal language, literacy, numeracy and digital (LLND) check for this course — just make sure you're comfortable reading plain English before you book. What you'll need: - Photo ID. Bring original photo ID showing your name, photo and signature. Copies are not accepted. - Pre-course work. Complete the reading and tasks sent with your booking confirmation before you attend. ## How the training runs - One day a week over five weeks: Attend the five training days in Darlinghurst. Each day runs for 8 hours. ## What you receive ### New South Wales - Record: SafeWork NSW Statement of Attendance — non-accredited. HSR training has no national VET unit, so there is no USI. — Handed to you in hard copy on the day. This one isn't emailed. - Validity: The certificate does not expire. As an HSR you're entitled to a 1-day SafeWork NSW-approved refresher every 12 months, starting one year after the initial 5-day course. - Where it's valid: NSW only. HSR training approval is per-jurisdiction — every state/territory WHS regulator approves its own HSR courses and providers, so a SafeWork NSW-approved course satisfies the HSR training entitlement only in NSW ## Work outcomes This is the course that switches on an HSR's strongest powers — once you have completed the approved five-day training you can issue a Provisional Improvement Notice and direct unsafe work to stop. Required for: Elected health and safety representative, Deputy health and safety representative Conditions: - This training attaches to the elected HSR role — it is not a general work health and safety qualification. ## Where to book it, and who issues it - New South Wales | In person | $650 | Issued by Training Aid Australia (RTO 91411) Venues: Darlinghurst Booking: Choose a session on the course page # Advanced First Aid (HLTAID014) URL: https://www.edway.edu.au/courses/advanced-first-aid Credential: Advanced First Aid — Provide Advanced First Aid (HLTAID014); award type: Statement of Attainment Provide Advanced First Aid (HLTAID014) builds on Provide First Aid, adding the skills to manage a complex or prolonged first aid response and to coordinate other first aiders and equipment until medical help arrives. You also practise using equipment such as defibrillators, oxygen, backboards, stretchers, epi-pens and asthma puffers. On completion you receive a nationally accredited Statement of Attainment covering HLTAID014, HLTAID011, HLTAID010 and HLTAID009. Supersedes HLTAID006. The Statement of Attainment is issued by Training Aid Australia (RTO 91411), typically within 24 hours. ## Overview You build on Provide First Aid, adding the skills to manage a complex or drawn-out response and to coordinate other first aiders and equipment until medical help arrives. It suits incident and accident responders, site safety and security staff, child and aged carers, defence personnel, and any workplace that needs an advanced first aider. Your Statement of Attainment covers four nationally recognised units — HLTAID014, HLTAID011, HLTAID010 and HLTAID009 — all from this one course. Provide First Aid and CPR are part of it, not separate bookings. What you learn: - Respond to an emergency - Perform CPR - Apply advanced first aid procedures - Coordinate a first aid response and other first aiders until medical help arrives - Use a defibrillator, oxygen, stretchers, epi-pens and asthma puffers - Communicate and evaluate the incident At a glance: - Prerequisites: No experience needed — The course includes Provide First Aid. A current first aid certificate is recommended, not required - Duration: 8 hrs — In class, including breaks — plus an online module you finish first - Delivery: In person — A classroom session with a trainer and practical activities, plus an online module you finish first - Assessment: On the day — You complete your assessment in class - Credential: Advanced First Aid — Provide Advanced First Aid — HLTAID014 · Statement of Attainment - Recognition: Nationally recognised — Accepted in every state and territory ## Before you book A quick language check is part of enrolment. You'll need enough English to read, write and understand the course. After booking, you'll complete a short language, literacy, numeracy and digital (LLND) check in your student account. You need to pass it to do the course. Not sure? Try a practice check first. If you don't pass, you get a full refund minus the $30 administration fee. What you'll need: - A USI. A Unique Student Identifier. - Photo ID. A valid photo ID — uploaded in your student account before the online part, and shown when you arrive on the day for the in person class. - A short online module. You work through it before your class. It takes 1–3 hours. - Two minutes of CPR. You also need to be physically able to do 2 minutes of uninterrupted CPR on a manikin on the floor, and mobile enough to take part in the practical activities. ## How the training runs - In person: Before you come in, you complete a short online module — about 1 to 3 hours. You train in a classroom with a trainer, practising on a manikin and with real first aid equipment. The session runs 8 hours including breaks, and you complete your assessment in class. ## What you receive ### New South Wales - Record: Statement of Attainment for HLTAID014 Provide Advanced First Aid, plus HLTAID011, HLTAID010 and HLTAID009 — Emailed to you when you finish, and always available to download from your student account. - Validity: Your Statement of Attainment does not expire. First aid units (HLTAID011 & HLTAID014) are refreshed every 3 years; CPR (HLTAID009) every 12 months. - Where it's valid: Recognised nationally (all states & territories) ### Victoria - Record: Statement of Attainment for HLTAID014 Provide Advanced First Aid, plus HLTAID011, HLTAID010 and HLTAID009 — Emailed to you when you finish, and always available to download from your student account. - Validity: Your Statement of Attainment does not expire. First aid units (HLTAID011 & HLTAID014) are refreshed every 3 years; CPR (HLTAID009) every 12 months. - Where it's valid: Recognised nationally (all states & territories) ## Work outcomes Some workplaces need more than a basic first aider — high-risk sites, or work where an ambulance is a long way off. This is the training for that, and for directing other first aiders until help arrives. Employers across a range of industries — mining, construction, remote and outdoor work — see an advanced first aid certificate as a real plus. Commonly asked for: Workplace first aid officer (High-risk and remote sites are where the advanced training is asked for.) ## Where to book it, and who issues it - New South Wales | In person | $200 | Issued by Training Aid Australia (RTO 91411) Venues: Darlinghurst; Seven Hills; Mona Vale Booking: Choose a session on the course page Optional extras: Plastic card - Victoria | In person | $200 | Issued by Training Aid Australia (RTO 91411) Venues: Melbourne CBD; Hallam Booking: Enquire via the course page Optional extras: Plastic card # Owner Builder Course (NSW) URL: https://www.edway.edu.au/courses/owner-builder-nsw Credential: Owner Builder NSW — Owner Builder — 5-unit accredited cluster (no single national title) (CPCCWHS2001 + CPCCOM2001 + CPCCCM1011 + CPCCOM1013 + CPCCOM1014 (5-unit accredited cluster)); award type: Statement of Attainment An owner-builder is a homeowner who holds a permit and takes on the role a licensed builder normally would — ordering materials, engaging and coordinating contractors, and managing a construction project on their own residential property. Before you can apply for a NSW owner-builder permit you must complete the approved owner-builder education. This nationally accredited course delivers a Statement of Attainment for a five-unit cluster (CPCCWHS2001 Apply WHS requirements; CPCCOM2001 Read and interpret plans and specifications; CPCCCM1011 Undertake basic estimation and costing; CPCCOM1013 Plan and organise work; CPCCOM1014 Conduct workplace communication) that meets the NSW Fair Trading education requirement. The course is delivered and issued by Edway Training (RTO 91401), self-paced online, with a six-month completion window. There are no prerequisites to enrol. After finishing, you apply for the permit yourself via Service NSW — you'll need a current White Card (construction induction card) at that stage. ## Overview You learn the planning, safety, costing and communication skills NSW expects before you apply to manage building or renovation work on your own home. Finishing the course gives you the approved education evidence for your Service NSW owner-builder permit application. The course itself is not the permit. Your Statement of Attainment covers five nationally recognised units, all completed as one course. What you learn: - CPCCWHS2001 — Apply WHS requirements, policies and procedures in the construction industry - CPCCOM2001 — Read and interpret plans and specifications - CPCCCM1011 — Undertake basic estimation and costing - CPCCOM1013 — Plan and organise work - CPCCOM1014 — Conduct workplace communication At a glance: - Prerequisites: No experience needed — Nothing to complete before you enrol - Duration: Self-paced — Work in your own time, with 6 months to finish - Delivery: Online — Study in your student account — there is no class to attend - Assessment: Online — Complete the assessment as you work through the course - Credential: Owner Builder NSW — Owner Builder — 5-unit accredited cluster (no single national title) — CPCCWHS2001 + CPCCOM2001 + CPCCCM1011 + CPCCOM1013 + CPCCOM1014 (5-unit accredited cluster) · Statement of Attainment - Recognition: Five nationally recognised units — The owner-builder permit pathway is specific to NSW ## Before you book A quick language check is part of enrolment. You'll need enough English to read, write and understand the course. After booking, you'll complete a short language, literacy, numeracy and digital (LLND) check in your student account. You need to pass it to do the course. Not sure? Try a practice check first. If you don't pass, you get a full refund minus the $30 administration fee. What you'll need: - A USI. A Unique Student Identifier. - Photo ID. A valid photo ID, uploaded in your student account after booking. - A device and internet. A computer or tablet with an internet connection and web browser. ## How the training runs - Online, self-paced: Study online in your own time. There are no class dates to choose — enrol, log in to your student account and work through the five units at your own pace. You have 6 months to finish. ## What you receive ### New South Wales - Record: Statement of Attainment for the five units CPCCWHS2001, CPCCOM2001, CPCCCM1011, CPCCOM1013 and CPCCOM1014 — Emailed to you when you finish, and always available to download from your student account. - Validity: Your Statement of Attainment does not expire. - Where it's valid: NSW owner-builder permit only. Built for the NSW scheme; NOT a portable national qualification — other states run their own owner-builder schemes (see portability_summary / Recognition Matrix) - Claiming it: Apply to Service NSW for your owner-builder permit — the course on its own is not the permit. 1. Apply online with a MyServiceNSW account, or book an appointment at a service centre. 2. You'll need your course evidence, a current White Card, proof of identity, proof you own the land or hold a long-term lease, and your development approval (DA) or complying development certificate (CDC). 3. Pay the application fee when you apply. 4. Building Commission NSW assesses your application and tells you the result. If they ask you for more information, it takes longer. ## Work outcomes Take charge of your own build: this is the approved owner-builder education NSW asks for before you can get a permit for work worth $20,000 or more. - With the permit you run the job yourself — supervising the trades, ordering materials and managing the site, the way a licensed builder would. - Your Statement of Attainment is the education evidence you hand Service NSW when you apply for the permit. Conditions: - You still need licensed tradespeople for electrical, plumbing, gasfitting and air-conditioning work — a permit does not cover that work. - If you sell within 7 years and 6 months of the permit being issued, the contract for sale has to carry an owner-builder warning. ## Where to book it, and who issues it - New South Wales | Online, self-paced | $180 | Issued by Edway Training (RTO 91401) Booking: Start anytime, online Note: Study at your own pace — start, stop and come back whenever suits you. You have 6 months to finish. # Owner Builder Course (QLD) URL: https://www.edway.edu.au/courses/owner-builder-qld Credential: Owner Builder QLD; award type: Statement of Completion (non-accredited) An owner-builder is a homeowner who holds a permit and takes on the role a licensed builder normally would — ordering materials, engaging and coordinating contractors, and managing a construction project on their own residential property. Before you can apply for a Queensland owner-builder permit you must complete the QBCC-approved owner-builder education. This course is approved by the Queensland Building and Construction Commission (QBCC) under the code NONACC91401 QBCC Owner Builder Course. It is a non-accredited course — it is not nationally recognised VET and does not lead to a Statement of Attainment; on successful completion you receive a Statement of Completion. It is delivered and issued by Edway Training (RTO 91401), self-paced online, with a three-month completion window. There are no prerequisites to enrol. After finishing, you apply for the permit yourself via the QBCC — you'll need a current White Card (construction induction card) at that stage. ## Overview This is the owner-builder education Queensland requires before you apply for an owner-builder permit. It is the non-accredited NONACC91401 QBCC Owner Builder Course. Work through the course online at your own pace. When you finish, Edway Training issues your Statement of Completion; applying for the permit is a separate step. What you learn: - WHS requirements on a construction site - How to read working drawings and plans - Estimating, costing and contracts - How to plan, organise and supervise the work - Your obligations under the Queensland owner-builder scheme At a glance: - Prerequisites: No experience needed — Nothing to complete before you enrol - Delivery: Online — Study at your own pace. - Credential: Owner Builder QLD — Statement of Completion — Not nationally recognised training. - Recognition: Non-accredited — Queensland owner-builder education only. ## Before you book A quick language check is part of enrolment. You'll need enough English to read, write and understand the course. After booking, you'll complete a short language, literacy, numeracy and digital (LLND) check in your student account. You need to pass it to do the course. Not sure? Try a practice check first. If you don't pass, you get a full refund minus the $30 administration fee. What you'll need: - Photo ID. Have a valid photo ID ready. - Device and internet. A computer or tablet, an internet connection and a web browser. ## How the training runs - Study at your own pace: Start online and work through the modules when it suits you. - Online, self-paced: Use a computer or tablet with an internet connection and web browser. ## What you receive ### Queensland - Record: Statement of Completion for the NONACC91401 QBCC Owner Builder Course — non-accredited. It is not nationally recognised training. — Emailed to you when you finish, and always available to download from your student account. - Validity: QBCC requires your owner-builder course to have been completed within the last 5 years when you apply for your permit. - Where it's valid: QLD owner-builder permit only (not portable; non-accredited; see Recognition Matrix / portability_summary) - Claiming it: Apply to QBCC for your owner-builder permit — and don't start work until it's issued. 1. Apply through the QBCC portal, or by paper form. You complete, pay and submit in one transaction. 2. You'll need your course completion certificate (less than 5 years old), a current title search or registration confirmation statement no more than 30 days old, and photo ID — a driver's licence, proof of age card or passport. 3. QBCC usually processes applications within 30 working days. 4. QBCC emails you the result. You can't begin any work on your site — including excavation — until your permit is issued. ## Work outcomes Take charge of your own build: Queensland requires an owner-builder course before you can apply for the permit — and you need that permit for any project worth more than $11,000. - With the permit you take on the head-contractor role — engaging and coordinating your own contractors, and scheduling the work. - A permit covers a new home, a renovation or extension, a garage, carport or shed, a pool, or a pergola on your own land. Conditions: - You still need a licensed tradesperson for plumbing, draining and gas fitting — an owner-builder permit does not cover that work. - If your home was built before 1990, one of you also needs asbestos awareness training before you apply. - QBCC issues one owner-builder permit every 6 years. - If you sell within 6 years of finishing the work, you have to tell the buyer in writing. ## Where to book it, and who issues it - Queensland | Online, self-paced | $180 | Issued by Edway Training (RTO 91401) Booking: Start anytime, online Note: Study at your own pace — start, stop and come back whenever suits you. You have 3 months to finish. # Working at Heights Refresher URL: https://www.edway.edu.au/courses/working-at-heights-refresher Credential: Working at Heights Refresher — Work safely at heights (RIIWHS204E); award type: Statement of Attainment This nationally recognised refresher course revisits the practical skills and knowledge used when work carries a risk of falling. It covers work requirements and procedures, hazard and risk controls, fall-prevention and fall-arrest equipment, harnesses, lanyards, anchor points, work positioning and ladder safety. Training combines theory and practical activities, followed by an assessment. Successful students receive a Statement of Attainment for RIIWHS204E Work Safely at Heights from Edway Training Pty Ltd (RTO 91401). ## Overview Your Statement of Attainment doesn't expire, but a refresher is generally recommended every two years, or sooner if your employer, a site policy, or time away from height work calls for it. You revisit the practical skills and knowledge used when your work carries a risk of falling. The course combines theory and hands-on activities, followed by an assessment. What you learn: - Identify work requirements, procedures and instructions - Select, inspect, install and use height-safety equipment - Identify hazards and apply risk controls - Use harnesses, lanyards, anchor points and ladders safely - Apply work-positioning, fall-prevention and fall-arrest procedures - Complete practical and theory assessment activities At a glance: - Duration: 4 hrs — Theory, practical activities and assessment - Delivery: In person — Train with an instructor at Seven Hills - Assessment: Theory and practical — Complete both during the course - Credential: Working at Heights Refresher — Work safely at heights — RIIWHS204E · Statement of Attainment - Recognition: Nationally recognised — Accepted in every state and territory ## Before you book A quick language check is part of enrolment. You'll need enough English to read, write and understand the course. After booking, you'll complete a short language, literacy, numeracy and digital (LLND) check in your student account. You need to pass it to do the course. Not sure? Try a practice check first. If you don't pass, you get a full refund minus the $30 administration fee. What you'll need: - A USI. A Unique Student Identifier. - Photo ID. A valid photo ID, shown when you arrive on the day. Bring the government-issued original with you. - Your current certificate. You must already hold the underlying qualification and provide your current certificate before you take this refresher course. - Physical ability. You need to be physically able to complete the practical tasks at height. ## How the training runs - Refresh your skills in person: Revisit fall-prevention procedures and practise using height-safety equipment with a trainer, then complete theory and practical assessment activities. ## What you receive ### New South Wales - Record: Statement of Attainment for RIIWHS204E Work Safely at Heights — Emailed to you when you finish, and always available to download from your student account. - Validity: Your Statement of Attainment records your successful completion. No renewal interval is stated here. - Where it's valid: Recognised nationally (all states and territories) ## Where to book it, and who issues it - New South Wales | In person | $140 | Issued by Edway Training (RTO 91401) Venues: Seven Hills Booking: Choose a session on the course page Prerequisites: Requires: your current underlying qualification certificate. # Confined Spaces Refresher URL: https://www.edway.edu.au/courses/confined-spaces-refresher Credential: Confined Spaces Refresher — Enter and work in confined spaces (RIIWHS202E); award type: Statement of Attainment This nationally recognised refresher course reinforces the skills used to plan, enter, work in and exit confined spaces safely. It covers risk management, protective equipment, permits, emergency plans, atmospheric testing, safe entry and exit, stand-by communication, clean-up, inspection, permit closure and records. Successful students receive a Statement of Attainment for RIIWHS202E Enter and Work in Confined Spaces from Edway Training Pty Ltd (RTO 91401). RIIWHS202E supersedes and is equivalent to RIIWHS202D. ## Overview This refresher course is for people who already hold the confined-spaces competency and need to revisit the way they plan, enter, work in and exit a confined space. It suits operational workers who enter confined spaces, safety and compliance personnel, and technicians working under supervision. What you learn: - Confirm the work requirements, permits and emergency plans - Identify hazards, update risk controls and prepare protective equipment - Test the atmosphere and maintain stand-by communication - Enter, work in and exit a confined space safely - Clean, inspect and store equipment - Close permits and complete the required records At a glance: - Duration: 1 day — Start and finish in a single day - Delivery: In person — Attend at Seven Hills with a trainer - Credential: Confined Spaces Refresher — Enter and work in confined spaces — RIIWHS202E · Statement of Attainment - Recognition: Nationally recognised — Recognised in every state and territory ## Before you book A quick language check is part of enrolment. You'll need enough English to read, write and understand the course. After booking, you'll complete a short language, literacy, numeracy and digital (LLND) check in your student account. You need to pass it to do the course. Not sure? Try a practice check first. If you don't pass, you get a full refund minus the $30 administration fee. What you'll need: - A USI. A Unique Student Identifier. - Photo ID. A valid photo ID, shown when you arrive on the day. Bring the government-issued original with you. - Your current Statement of Attainment. You must provide evidence that you already hold the underlying confined-spaces competency. ## How the training runs - In person: Attend the one-day refresher course at Seven Hills with a trainer. ## What you receive ### New South Wales - Record: Statement of Attainment for RIIWHS202E Enter and Work in Confined Spaces — Emailed to you when you finish, and always available to download from your student account. - Validity: Your Statement of Attainment records your successful completion. No renewal interval is stated here. - Where it's valid: Recognised nationally (all states and territories) ## Where to book it, and who issues it - New South Wales | In person | $160 | Issued by Edway Training (RTO 91401) Venues: Seven Hills Booking: Choose a session on the course page Prerequisites: Requires: your current underlying Statement of Attainment. # Excavator Training (RIIMPO320F) URL: https://www.edway.edu.au/courses/excavator Credential: Excavator Training — Conduct civil construction excavator operations (RIIMPO320F); award type: Statement of Attainment Conduct Civil Construction Excavator Operations (RIIMPO320F) is designed for members of the public who want to operate heavy machinery (excavators of any tonnage) in the construction industry. The course runs over 2 days: Day 1 classroom theory, Day 2 a practical day with exercises on a real excavator (held at Bayview). Since 2012, operating earthmoving machinery such as excavators has NOT required a high-risk-work licence anywhere in Australia — instead, the business (PCBU) must ensure each operator is competent, and a nationally recognised Statement of Attainment is the formal evidence of that competency. On completion you receive a Statement of Attainment (within 24 hours) plus a plastic card issued by Edway Training (mailed within 3 weeks). RIIMPO320F supersedes and is equivalent to RIIMPO320E. ## Overview You learn to operate an excavator of any tonnage on civil construction sites. Day 1 is classroom theory. Day 2 is a full practical day on a real machine, working through exercises with a trainer. Earthmoving machinery has not needed a high-risk-work licence anywhere in Australia since 2012. Instead, the business you work for has to make sure every operator is competent, and a nationally recognised Statement of Attainment is the formal evidence of that. It suits anyone getting into plant work — new operators, labourers and trades adding plant skills, and workers whose site wants formal evidence they can run the machine. What you learn: - Plan and prepare for safe excavator operations - Work through the machine pre-operational checklist and safety procedures - Operate the excavator safely — lifting, carrying and placing materials - Load trucks - Select and change attachments - Carry out operator maintenance and clean up the work area - Apply the work health and safety rules and spot hazards on site - Run the machine hands-on in real work situations, with a trainer alongside At a glance: - Duration: 2 days — 1 day of classroom theory, then a full day on the machine - Delivery: In person — Classroom training plus a practical day on a real excavator - Assessment: On the day — You complete your assessment in class - Credential: Excavator Training — Conduct civil construction excavator operations — RIIMPO320F · Statement of Attainment - Recognition: Nationally recognised — Accepted in every state and territory ## Before you book A quick language check is part of enrolment. You'll need enough English to read, write and understand the course. After booking, you'll complete a short language, literacy, numeracy and digital (LLND) check in your student account. You need to pass it to do the course. Not sure? Try a practice check first. If you don't pass, you get a full refund minus the $30 administration fee. What you'll need: - A USI. A Unique Student Identifier. - Photo ID. A valid photo ID, shown when you arrive on the day. It has to be government-issued. - A current White Card. You need a current White Card (CPCWHS1001) to enter the construction site for the Day 2 practical. - Physical ability. You need to be physically able to operate plant and complete the practical day. ## How the training runs - In person: You spend two days with us: a full classroom day on the theory, then a practical day operating a real excavator at our practical site at Bayview. ## What you receive ### New South Wales - Record: Statement of Attainment — Emailed to you within 24 hours of finishing, and always available to download from your student account. - Card: Plastic card Issued by Edway Training and posted to you. - Validity: Your Statement of Attainment does not expire. Many sites ask operators for a Verification of Competency (VOC) from time to time, as industry practice. - Where it's valid: Recognised nationally (all states & territories) ## Where to book it, and who issues it - New South Wales | In person | $500 | Issued by Edway Training (RTO 91401) Venues: Seven Hills Booking: Choose a session on the course page # Traffic Control Course (TC1 + TMI1) URL: https://www.edway.edu.au/courses/traffic-controller-tc1 Credential: Traffic Control (TC1 + TMI1) VIC — Traffic Controller Skill Set for Urban Streets and Low Volume Rural Roads (+ Traffic Management Implementer Skill Set) (RIISS00058 + RIISS00060); award type: Statement of Attainment The combined TC1 + TMI1 course is for people entering the traffic management industry and civil construction workers formalising their skills. It is delivered over 3 days (2 days theory + 1 day practical in a simulated environment), followed by post-course practical training in live traffic environments under qualified supervision: TC1 requires 20 logged hours of practical traffic control within 6 months; TMI1 requires three traffic management setups aligned to Traffic Management Plans (TMPs) and Traffic Guidance Schemes (TGSs) within 6 months. After both workplace-practical requirements are complete, the TC1 and TMI1 assessment and sign-off are completed together on one final assessment day at Hallam. The skill sets are accredited by ASQA, and Edway Training is approved by Austroads and the Department of Transport and Planning Victoria as a TTM Approved Training Provider. Training complies with the Austroads Guide to Temporary Traffic Management (AGTTM) and the VicRoads Worksite Traffic Management Code of Practice. Outcome: a Statement of Attainment covering both skill sets (6 units) plus a TTM Digital Card recorded on the Austroads national practitioner register. Pathways: the units credit toward RII30920 Certificate III in Civil Construction, and TC1 and TMI1 are prerequisites for TC2 / TMI2. RPL is available against the Austroads TTM program (challenge test). ## Overview You train in the Traffic Controller (TC1) and Traffic Management Implementer (TMI1) skill sets for Category 1 roads — urban streets and low-volume rural roads. It is for people entering traffic management and civil construction workers formalising their traffic control and implementation skills. Your Statement of Attainment covers six nationally recognised units. The Traffic Controller skill set (RIISS00058) is RIICOM201E Communicate in the workplace, RIIWHS205E Control traffic with stop-slow bat, and RIIWHS206 Control traffic with portable traffic control devices and temporary traffic signs. The Traffic Management Implementer skill set (RIISS00060) adds RIIRIS301E Apply risk management processes, RIIWHS302E Implement traffic management plans, and RIIWHS303 Position, set up and program portable traffic control devices. RIICOM201E is shared by both skill sets. What you learn: - Control traffic with stop/slow bats and portable traffic control devices - Deploy basic traffic signs and communicate safely at work - Implement traffic management plans and traffic guidance schemes - Apply risk management processes and set up traffic control devices At a glance: - Duration: 3 training days — 2 days of theory and 1 practical day, followed by workplace practical - Delivery: In person — Theory in Melbourne CBD and practical training in Hallam - Assessment: Theory and practical — Written questions, worksite setup, device operation and sign installation - Credential: Traffic Control (TC1 + TMI1) VIC — Traffic Controller Skill Set for Urban Streets and Low Volume Rural Roads (+ Traffic Management Implementer Skill Set) — RIISS00058 + RIISS00060 · Statement of Attainment - Recognition: National skill sets — Working-card acceptance depends on the destination jurisdiction ## Before you book A quick language check is part of enrolment. You'll need enough English to read, write and understand the course. After booking, you'll complete a short language, literacy, numeracy and digital (LLND) check in your student account. You need to pass it to do the course. Not sure? Try a practice check first. If you don't pass, you get a full refund minus the $30 administration fee. What you'll need: - Minimum age 18. You must be 18 or over to do this course. - A USI. A Unique Student Identifier. - Photo ID. A valid photo ID, shown when you arrive on the day. - Statement of Attainment for CPCWHS1001 (the White Card unit). Send it in before the course: upload it in your student account or email it to us. A copy of the plastic White Card is not accepted for this course. Did your White Card with Edway? We already have it on file. - For the practical day. Steel-capped safety boots, long work pants, a long-sleeved work shirt, a broad-brimmed hat, safety glasses and high-visibility clothing. ## How the training runs - Train in the classroom and a simulated work environment: Complete two theory days in Melbourne CBD and one classroom-simulated practical day in Hallam. Then complete the required workplace practical under qualified supervision within six months. ## What you receive ### Victoria - Record: Statement of Attainment for skill sets RIISS00058 (TC1) and RIISS00060 (TMI1) — 6 units — Emailed to you when you finish, and always available to download from your student account. - Card: TTM Digital Card — a digital card recorded on the Austroads national practitioner register, issued once you complete the post-course practical - Validity: Your TTM Digital Card is valid 3 years from the date it is issued — a refresher is required every 3 years to keep it current. - Where it's valid: VIC (home). Also recognised in jurisdictions that have implemented the National TTM Framework (SA, NT, TAS; ACT is competency-based, no card) IF the TTM Digital Card is current AND any required localised content is completed with a local ATP. NOT directly accepted in NSW, QLD or WA (own schemes) — see portability_summary / the Recognition Matrix - Claiming it: Complete your practical within 6 months — that's what finishes your ticket. 1. After the theory, you complete the practical component on Category 1 roads. 2. You have 6 months from passing the theory. Miss it and the skill set isn't met. 3. Once the practical is done you've met the full skill set and can work in the role in Victoria. 4. Your TTM Digital Card is valid for 3 years. Complete a refresher before it expires. ## Work outcomes Traffic control work in Victoria starts here — whoever runs the works has to put appropriately trained and qualified people on directing traffic, and this is the entry qualification for Category 1 roads. Required for: Traffic controller (Your card follows the post-course practical — 20 logged hours of traffic control plus three traffic management setups within 6 months — and one final assessment day at Hallam, where both assessments and sign-offs are completed together.), Traffic management implementer (TMI work has its own post-course practical — three traffic management setups within 6 months.) Commonly asked for: Civil construction worker adding traffic control ## Where to book it, and who issues it - Victoria | In person | $999 | Issued by Edway Training (RTO 91401) Venues: Melbourne CBD; Hallam Booking: Choose a session on the course page Note: Theory classes are held in Melbourne CBD. The practical class is held in Hallam. Prerequisites: Requires: a Statement of Attainment for CPCWHS1001 (White Card unit). # Temporary Traffic Management — Short Term Low Impact (STLI), VIC URL: https://www.edway.edu.au/courses/temporary-traffic-management-stli Credential: Short Term Low Impact Traffic Management VIC; award type: Certificate of Completion (non-accredited) STLI applies to worksites so short and low-impact that a site-specific risk assessment has determined the work can be done without a static worksite — for example pothole repairs, vegetation trimming, minor maintenance, utility inspections, or quick tasks across multiple locations. The course is delivered across one full day (7 hours) with theory activities and assessments; no work placement required. It is non-accredited and not linked to a unit of competency; Edway Training (RTO 91401) — approved by Austroads and the Department of Transport and Planning Victoria — delivers it and issues the Certificate of Completion. IMPORTANT: completing STLI does NOT qualify you to work as a Traffic Controller, Traffic Management Implementer or Traffic Management Designer. Workers holding an existing TTM qualification who fall into the STLI category can keep working under it until it expires. ## Overview Learn to work around live traffic on short-term, low-impact jobs where a site-specific risk assessment allows a simplified Traffic Guidance Scheme. This course is for pothole repairs, vegetation trimming, minor maintenance, utility inspections and similar quick jobs across one or more locations. What you learn: - Understand short-term, low-impact traffic environments - Identify hazards and risks near live traffic - Apply simplified Traffic Guidance Schemes - Apply the simplified Traffic Guidance Scheme allowed by the site-specific risk assessment - Complete the theory activities and assessments At a glance: - Prerequisite: Current White Card — You must hold a current construction induction card. - Duration: 1 day — 7 hours of training and assessment - Delivery: In person or live online — Choose a classroom or Zoom session - Assessment: Theory activities — Complete the course activities and assessments - Credential: Short Term Low Impact Traffic Management VIC — Certificate of Completion — Specialised training — not a Traffic Controller, Traffic Management Implementer or Traffic Management Designer qualification - Scope: Victoria only — Covers Short Term Low Impact duties in Victoria ## Before you book A quick language check is part of enrolment. You'll need enough English to read, write and understand the course. After booking, you'll complete a short language, literacy, numeracy and digital (LLND) check in your student account. You need to pass it to do the course. Not sure? Try a practice check first. If you don't pass, you get a full refund minus the $30 administration fee. What you'll need: - A current White Card. If you finished your White Card training less than 60 days ago and your card hasn't arrived yet, bring your Statement of Attainment instead. - Photo ID. Bring one valid photo ID. Your certificate is withheld without it. - Enough English. You need enough English to take part without an interpreter. ## How the training runs - Train in person: Complete 7 hours of theory activities and assessments with your trainer in one day. - Join live on Zoom: Attend the same trainer-led course live online. You join with your camera and microphone on and take part with the group. ## What you receive ### Victoria - Record: Certificate of Completion — for this specialised training. It is not a Traffic Controller, Traffic Management Implementer or Traffic Management Designer qualification, and no nationally recognised unit or Statement of Attainment is issued. — Emailed to you when you finish, and always available to download from your student account. - Validity: Valid for 3 years from the day you finish — you need a refresher every 3 years. - Where it's valid: VIC. Standing in the other NTF-participating jurisdictions (SA/NT/TAS) is unverified — the Austroads interstate-recognition rule covers the accredited National TTM Skill Sets, not the specialised products; NSW/QLD/WA/ACT are outside the framework and run their own schemes (no standing — the ACT sets a units-of-competency minimum with no card, which a non-accredited Certificate of Completion cannot meet). See portability_summary / the Recognition Matrix ## Work outcomes STLI covers you for the quick roadside jobs in Victoria — pothole repairs, vegetation trimming, minor maintenance and utility inspections — the work that's short and low-impact enough to be done without a full traffic control setup. Commonly asked for: Road and footpath maintenance worker, Vegetation and tree maintenance crew, Council or contractor field crew on short-duration works Conditions: - STLI does not qualify you as a Traffic Controller, Traffic Management Implementer or Traffic Management Designer. ## Where to book it, and who issues it - Victoria | In person | $230 | Issued by Edway Training (RTO 91401) Venues: Hallam; Melbourne CBD Booking: Choose a session on the course page Prerequisites: Requires: a current White Card. - Victoria | Live online (Zoom) | $230 | Issued by Edway Training (RTO 91401) Booking: Choose a session on the course page Prerequisites: Requires: a current White Card. # Utilities Temporary Traffic Management (TTM) Worker Accreditation, VIC URL: https://www.edway.edu.au/courses/utilities-ttm Credential: Utilities TTM Worker Accreditation; award type: Certificate of Completion (non-accredited) Designed in collaboration with utilities providers for essential in-field utilities workers applying restricted TTM practices. 'Indirectly employed' means companies that solely work to provide services to a utilities provider. ELIGIBILITY: restricted to utility-sector workers — an employer letter evidencing direct/indirect utility employment must be supplied (template provided; one letter can cover multiple employees). Non-accredited and not linked to a unit of competency; Edway Training (RTO 91401) — approved by Austroads and the Department of Transport and Planning Victoria — delivers it and issues the Certificate of Completion plus a Digital Utilities card. IMPORTANT: this course does NOT qualify you as a Traffic Controller, Traffic Management Implementer or Traffic Management Designer. ## Overview You train for restricted temporary traffic management (TTM) work on Victorian roadsides — the practices utility crews use around water, gas, electricity, communications and public transport jobs. Enrolment is restricted to utility-sector workers. You are eligible if you work directly for a utility provider, or for a company that works solely to provide services to one. This is specialised training for utility work. It does not qualify you as a Traffic Controller, Traffic Management Implementer or Traffic Management Designer. What you learn: - Apply the basics of utilities temporary traffic management, and know your role and responsibilities - Set up short term low impact (STLI) works and follow emergency works procedures - Protect vulnerable road users around your worksite - Read and work to a Traffic Management Plan (TMP) and a Traffic Guidance Scheme (TGS) - Meet the signage and device requirements - Meet work vehicle safety standards, and work safely near pedestrians - Manage risk on site and meet your legal obligations At a glance: - Duration: 1 day — 8 hrs, 8:00am to 4:00pm - Delivery: In person or live online — A classroom day in Melbourne or Hallam, or the same day over Zoom - Assessment: On the day — You complete your assessment in class - Credential: Utilities TTM Worker Accreditation — Certificate of Completion — Not a nationally recognised VET qualification - Recognition: Victoria only — An Austroads specialised training product for restricted utility roadside work ## Before you book A quick language check is part of enrolment. You'll need enough English to read, write and understand the course. After booking, you'll complete a short language, literacy, numeracy and digital (LLND) check in your student account. You need to pass it to do the course. Not sure? Try a practice check first. If you don't pass, you get a full refund minus the $30 administration fee. What you'll need: - An employer letter. You must provide a letter confirming that you work directly or indirectly for a utility provider. Download the employer letter template for your employer to complete. [Download the employer letter template (DOCX)](https://www.edway.edu.au/downloads/utilities-ttm-employer-letter-template.docx) - A current White Card. If you finished your White Card training less than 60 days ago and your card hasn't arrived yet, bring your Statement of Attainment instead. - One valid photo ID. Bring it with you on the day. You need it to get your certificate. ## How the training runs - In person, in a classroom: A full day in the classroom with a trainer, 8:00am to 4:00pm. You work through the signage, the plans and the on-road practices with the group. - Live online (Zoom): The same full day, run live over Zoom with a trainer, 8:00am to 4:00pm. You join with your camera and microphone on and take part with the group. ## What you receive ### Victoria - Record: Certificate of Completion — for this specialised training. It is not a nationally recognised VET qualification: no unit of competency and no Statement of Attainment is issued. — Emailed to you when you finish, and always available to download from your student account. - Card: Digital Utilities card — the Austroads Training Registry card that shows you hold this accreditation. - Validity: Valid for 3 years from the day you finish — you need a refresher every 3 years. - Where it's valid: VIC. Standing in other NTF-participating jurisdictions is unverified (specialised product — same caveat as STLI); NSW/QLD/WA run their own schemes (no standing). See portability_summary / the Recognition Matrix ## Work outcomes This is the restricted traffic-management accreditation for in-field utility crews working on Victorian roadsides — water, gas, electricity, communications and public transport. Commonly asked for: Water, gas or electricity field crew, Telecommunications field technician, Public transport infrastructure worker Conditions: - This accreditation does not qualify you as a Traffic Controller, Traffic Management Implementer or Traffic Management Designer. ## Where to book it, and who issues it - Victoria | In person | $230 | Issued by Edway Training (RTO 91401) Venues: Melbourne CBD; Hallam Booking: Choose a session on the course page Prerequisites: Requires: a current White Card and an employer letter from a utility provider. - Victoria | Live online (Zoom) | $230 | Issued by Edway Training (RTO 91401) Booking: Choose a session on the course page Prerequisites: Requires: a current White Card and an employer letter from a utility provider. ## Course bundles # Working at Heights and Confined Spaces URL: https://www.edway.edu.au/courses/working-at-heights-and-confined-spaces Two site-safety courses in one booking — working where you could fall, and entering confined spaces. ## Included courses ### Working at Heights — Work safely at heights (RIIWHS204E) Nationally recognised working at heights training (RIIWHS204E — Work Safely at Heights). For anyone whose work carries a risk of a fall — fall prevention first, plus fall-arrest equipment and systems. You train for work where a fall is possible — building and construction sites, roof repair and maintenance, high-rise storage areas, and anywhere else a fall could happen. Fall prevention comes first and is the main focus of the day. Work positioning and fall-arrest systems are covered for the situations where prevention is not enough. The day mixes theory with hands-on practice. You cover the work health and safety rules that apply, then do the practical work alongside a trainer. What you learn: - Identify the work requirements, procedures and instructions for the job - Run a risk assessment before the work starts - Access and install fall-prevention equipment - Fit and use lanyards, straps and harnesses correctly - Set safe anchor points and use work positioning - Use ladders safely and work with fall-arrest systems - Clean up the work area when the job is done Facts: - Nationally recognised - 8 hrs in class - Offered in NSW At a glance: - Prerequisites: No experience needed — Just the physical ability for the practical work at height - Duration: 8 hrs — 1 day of theory and hands-on practical training - Assessment: On the day — You complete your assessment in class - Recognition: Nationally recognised — Accepted in every state and territory Training: In person: You spend a full day at our training centre: the classroom theory first, then hands-on practice with harnesses, anchor points and ladders under a trainer. Validity: Your Statement of Attainment for RIIWHS204E Work safely at heights is nationally recognised, so it is accepted in every state and territory. Your Statement of Attainment is the document you carry. Working at heights has no licence or card attached to it, in any state. Recognition: Nationally recognised Accepted in every state and territory Record: Statement of Attainment Locations: - Seven Hills, Sydney — Unit 34, 195 Prospect Hwy, Seven Hills NSW 2147: Unit 34 in the Prospect Highway complex. The training rooms are up a staircase, and there is no lift. ## Work outcomes Employers have to make sure anyone doing fall-risk work is trained, so most sites ask for this ticket before you start. There is no heights licence in Australia — this training is what they mean by one. Commonly asked for: Roofer, Solar panel installer (Solar accreditation also takes an electrician's licence and the solar units.), Construction labourer (Construction sites also need a current White Card.) ## FAQs Q: Is there a working at heights licence in Australia? A: No. Safe Work Australia's list of high risk work licences covers scaffolding, rigging, dogging, cranes, hoists, forklifts and boilers — working at heights is not on it, and no state issues a heights card. What employers and sites ask for is training: this course gives you a nationally recognised Statement of Attainment for Work Safely at Heights, which is the evidence they are after. Q: What jobs ask for a working at heights ticket? A: Roofing and construction work where you could fall — employers have to make sure anyone doing fall-risk work is trained, so most sites ask for the ticket before you start. Solar panel installers need it too: the unit this course gives you, RIIWHS204E, is one of only two heights units Solar Accreditation Australia accepts for accreditation, alongside an electrician's licence and the solar units. On a construction site you will also need a current White Card. ### Confined Spaces — Enter and work in confined spaces (RIIWHS202E) Nationally recognised confined spaces training (RIIWHS202E — Enter and Work in Confined Spaces): safe entry and work in confined spaces, including entry permits, atmospheric testing and emergency procedures. You train to go into a confined space, work in it and get out again. That means planning the job, testing the atmosphere, using the right protective equipment and working to an entry permit. It suits operational workers in the resources and infrastructure sectors, safety compliance staff and supervised technicians. It's valued on construction, mining and utilities sites. What you learn: - Plan and prepare for confined-space work — identify the risks, complete the entry permit, choose your protective equipment and set the emergency procedures - Test the atmosphere, keep in contact with the stand-by person and work to the permit - Follow the exit procedures - Clean up, inspect the equipment and complete the maintenance records Facts: - Nationally recognised - 1 day - Offered in NSW At a glance: - Prerequisites: No experience needed — Just a photo ID and a USI — there's nothing to study beforehand - Duration: 1 day — Start and finish in a single day - Assessment: On the day — You complete your assessment at the end of the day - Recognition: Nationally recognised — Accepted in every state and territory Training: In person: You spend a full day in the classroom with a trainer, plus practical activities. You work through entry permits, atmospheric testing and emergency procedures, and you're assessed at the end of the day. Validity: Your Statement of Attainment for RIIWHS202E Enter and work in confined spaces is nationally recognised, so it is accepted in every state and territory. Your Statement of Attainment is the document you carry. Confined spaces training has no licence or card attached to it, in any state. Recognition: Nationally recognised Accepted in every state and territory Record: Statement of Attainment Locations: - Seven Hills, Sydney — Unit 34, 195 Prospect Hwy, Seven Hills NSW 2147: Unit 34 in the Prospect Highway complex. The training rooms are up a staircase, and there is no lift. ## Work outcomes This ticket gets you into confined-space work across construction, mining and utilities — a business has to train workers before they go in, and that covers the stand-by person and the supervisor as much as the person entering the space. Required for: Confined-space entry worker, Stand-by person, Permit issuer, Supervisor of confined-space work ## FAQs Q: I'm the stand-by person and never enter the space. Do I still need the training? A: Yes. The confined spaces code counts the stand-by person as a relevant worker, along with anyone who completes entry permits, monitors conditions, or supervises the job. The training has to cover the hazards, the permit and the emergency procedures for all of them. Q: Is a confined spaces ticket a licence? A: No. Confined-space entry is regulated work under WHS law, but it isn't a high-risk-work licence class, so there's no state licence or card — what you hold is a nationally recognised Statement of Attainment, and it's accepted in every state and territory. ## What you need - A quick language check is part of enrolment. You'll need enough English to read, write and understand the course. After booking, you'll complete a short language, literacy, numeracy and digital (LLND) check in your student account. You need to pass it to do the course. Not sure? Try a practice check first. If you don't pass, you get a full refund minus the $30 administration fee. - A USI. A Unique Student Identifier. - Photo ID. A valid photo ID, shown when you arrive on the day. It has to be government-issued. - Physical ability. You need to be physically able to do the practical tasks at height. ## How it runs - Check your email — Your confirmation email shows your venue, date and time. It comes from no-reply@edway.edu.au. It usually arrives within a few minutes of booking. - Set up your student account — Log in with the details in your confirmation email and set up your account. - Complete a short LLND check — In your student account you complete a short language, literacy, numeracy and digital (LLND) check. You'll need enough English to take part and to pass it. - We confirm your enrolment — Once you've finished the LLND check, we confirm your enrolment by email. If there's a problem with your eligibility, we'll contact you directly before you start. Working at Heights: - On the day — Bring one valid photo ID and wear steel cap boots. Arrive 15 minutes early. Your ID is checked when you arrive. Confined Spaces: - On the day — Bring one government-issued photo ID and arrive 15 minutes early. Your ID is checked when you arrive. After training: - No application needed — Once your class finishes, your part is done — there is no application to lodge and no regulator to register with. - Your record is emailed to you — Your nationally recognised Statement of Attainment is emailed to you when you finish, and it's always in your student account to download. ## Where to book it, and who issues it - NSW | in-person | $290 | Issued by Edway Training (RTO 91401) Location: Sydney Venues: Seven Hills Booking: Choose a session on the course page # RSA and RCG URL: https://www.edway.edu.au/courses/rsa-and-rcg The two courses you need to serve alcohol and work with gaming machines in New South Wales, booked together. ## Included courses ### RSA — Provide responsible service of alcohol (SITHFAB021) The mandatory training you need to sell, serve or supply alcohol in licensed venues. Responsible Service of Alcohol (RSA) is nationally recognised unit SITHFAB021; each state sets its own RSA rules. Responsible Service of Alcohol (RSA) is the nationally recognised training — unit SITHFAB021 — required before you can sell, serve or supply alcohol in licensed venues such as pubs, clubs, restaurants, bottle shops, stadiums and festivals. What you learn: - Understand the liquor laws and your responsibilities - Serve alcohol responsibly - Recognise and refuse service to intoxicated or under-age patrons - Use harm-minimisation strategies - Understand the effects of alcohol - Understand the rules for packaged liquor and licensed events Facts: - Nationally recognised training - About 6–7 hrs - Offered in NSW & VIC At a glance: - Duration: About 6–7 hrs — In class or online — same outcome - Prerequisites: No experience needed — Just valid photo ID and a USI - Assessment: Completed within the course - Outcome: NSW RSA competency card — Valid 5 years, applied for at Service NSW Training: In person: A class with a qualified trainer at one of our venues. 6–7 hours. Validity: Yes — your RSA training is nationally recognised, and your NSW competency card covers licensed venues right across New South Wales. Queensland accepts your NSW RSA as it is, and Western Australia accepts the national unit — just show your Statement of Attainment rather than the NSW card. The ACT and the Northern Territory accept it for three years, then a short refresher. South Australia only accepts training from its own approved providers. Victoria asks for a short online bridging course — far quicker than redoing your training. Record: Statement of Attainment Locations: - Mona Vale, Sydney — Mona Vale Bowling Club, 1598 Pittwater Rd, Mona Vale NSW 2103: Training rooms at Mona Vale Bowling Club, entered through the club's main entrance. - Darlinghurst, Sydney — Ground Floor, 155–159 William St, Darlinghurst NSW 2010: A street-level shopfront on William Street, near Kings Cross Station. There is one entrance, with a step at the door. - Seven Hills, Sydney — Unit 34, 195 Prospect Hwy, Seven Hills NSW 2147: Unit 34 in the Prospect Highway complex. The training rooms are up a staircase, and there is no lift. - Online, self-paced, Start anytime: Self-paced online for NSW — start straight away and work through it at your own pace. Same NSW outcome as the classroom. ## Work outcomes Getting your RSA opens up work in bars, bottle shops, restaurants and festivals — the law requires this training for anyone who sells, serves or supplies alcohol. Required for: Bar attendant, Bottle shop attendant, Waiter in a licensed restaurant, Winery or brewery staff, Festival and event bar staff ## FAQs Q: Will my RSA be recognised in other states? A: Yes — your NSW RSA training is nationally recognised. Queensland accepts it as it is, and Western Australia accepts the national unit itself — just show your Statement of Attainment rather than the NSW card. The Australian Capital Territory and the Northern Territory accept it too, but it lapses three years after you finish, so you complete a short refresher there. Tasmania accepts it for bar staff (licensees need a Tasmanian-approved course). South Australia is the exception — it only accepts RSA training from providers its own Commissioner has approved, and Edway is not on that list. To work in Victoria you'll need a short online bridging course, and you'll need to provide proof you were living outside Victoria (or overseas) when you completed your RSA. Full state-by-state details are on our Student Support page. More: [State-by-state details — Student Support](https://www.edway.edu.au/student-support#q-interstate-recognition) Q: I already hold a NSW RSA competency card. Can I do the course again? (New South Wales) A: No. Liquor & Gaming NSW does not allow us to enrol you in the full RSA course while your competency card is current, within 28 days of expiring, or while an interim certificate issued less than 5 years ago is still in force — and doing the full course would not renew your card anyway. Renew online through Service NSW instead: enter your licence number, complete the 45-minute Liquor & Gaming NSW RSA refresher, and pay the card renewal fee (currently $50). Your interim certificate arrives by email straight away and your new card is posted within about 5 weeks. If your card expired more than 28 days ago, you need to do the full course again — book with us as normal. More: [Renew your card at Service NSW](https://www.service.nsw.gov.au/transaction/renew-rsa-or-rcg-competency-card) Q: How long does my RSA last? A: Your NSW RSA competency card is valid for 5 years. To renew, you complete a short online Liquor & Gaming NSW refresher and pay the card fee. Q: Can I do the RSA online, or do I need to attend in person? A: In New South Wales you can choose an in-person class or study online at your own pace — the outcome is the same. Online study is self-paced and takes around 6 hours, and you have 2 months to finish, counted from your confirmation-email date. You can't skip ahead through the online course — New South Wales liquor law requires approved providers to prevent it. Q: Is there a minimum age to do the RSA? A: There is no minimum age to complete RSA training. You must be 18 or over to sell, serve or supply alcohol. In New South Wales, if you're under 18 you can't serve even with an RSA, unless the regulator approves it. Q: I've finished my course in New South Wales — where's my competency card? (New South Wales) A: First, find your interim certificate. It's emailed to you from noreply@onegov.nsw.gov.au and often lands in spam or junk. Search your inbox, including spam and junk, for "@one" and you'll find it. Take page 2 of it (the barcode page) and 100 points of ID to a Service NSW centre and have your photo taken. Once you've applied, you can add your digital competency card to the Service NSW app straight away — it's recognised under the law. Your physical card arrives in the post within 5 weeks. Q: Do I need an RSA to work in a bottle shop, club or at a festival? A: Yes. You need an RSA before you can sell, serve or supply alcohol in any licensed venue — pubs, clubs, restaurants, bottle shops, stadiums and festivals. Q: What do I need to enrol? A: You'll need a valid photo ID and your Unique Student Identifier (USI). You'll also complete a short language, literacy, numeracy and digital check in your student account after booking. ### RCG NSW — Provide responsible gambling services (SITHGAM022) The mandatory NSW training you must complete before working with gaming machines (poker machines) in a hotel or registered club. Delivered as a Liquor & Gaming NSW Approved Training Provider course, with a nationally accredited SITHGAM022 Statement of Attainment. If your work involves gaming machines in New South Wales, you need Responsible Conduct of Gambling training first. It applies to gaming-floor and gaming-area staff, staff who pay out winnings, hotel licensees, registered-club secretaries and directors, and Responsible Gambling Officers. The course teaches you how to promote responsible gambling, reduce gambling harm and meet your legal obligations at work. What you learn: - Understand how gambling works in Australia and New South Wales - Understand what gambling harm is and how to recognise it - Apply responsible gambling and harm-minimisation measures - Interact with patrons - Put responsible conduct of gambling into practice Facts: - Nationally recognised training - 1 day - NSW competency card with RCG endorsement At a glance: - Duration: 1 day — Start and finish in a single day - Assessment: 25 questions — You sit the Liquor & Gaming NSW online assessment after the course. All 25 must be correct, with unlimited attempts at each question - Recognition: Nationally recognised training — The competency card you apply for is a New South Wales credential Training: In person: A one-day classroom course with a trainer. Your ID is checked when you arrive. Validity: Your competency card and its RCG endorsement let you work with gaming machines anywhere in New South Wales. Your Statement of Attainment for SITHGAM022 is nationally recognised. Working with gaming machines in another state usually means doing that state's own approved course — check with that state's regulator before you start work there. Recognition: Nationally recognised training The competency card you apply for is a New South Wales credential Record: Statement of Attainment Locations: - Darlinghurst, Sydney — Ground Floor, 155–159 William St, Darlinghurst NSW 2010: A street-level shopfront on William Street, near Kings Cross Station. There is one entrance, with a step at the door. ## Work outcomes Getting your RCG opens up gaming-floor work in NSW pubs and clubs — every job that touches the gaming machines needs it, from the floor staff to the person paying out winnings. Required for: Gaming attendant, Cashier who pays out winnings, Responsible Gambling Officer (Responsible Gambling Officers also need Advanced RCG training and the ARCG endorsement on their competency card.), Hotel licensee (Licensees also complete separate Liquor & Gaming NSW licensee training.), Registered club secretary (Club secretaries also complete separate Liquor & Gaming NSW licensee training.) ## FAQs Q: I already hold a NSW RCG competency card. Can I do the course again? A: No. Liquor & Gaming NSW does not allow us to enrol you in the full RCG course while your competency card is current, within 28 days of expiring, or while an interim certificate issued less than 5 years ago is still in force — and doing the full course would not renew your card anyway. Renew online through Service NSW instead: enter your licence number, complete the 45-minute Liquor & Gaming NSW RCG refresher, and pay the card renewal fee (currently $50). Your interim certificate arrives by email straight away and your new card is posted within about 5 weeks. If your card expired more than 28 days ago, you need to do the full course again — book with us as normal. More: [Renew your card at Service NSW](https://www.service.nsw.gov.au/transaction/renew-rsa-or-rcg-competency-card) Q: How long does my RCG last? A: Your NSW competency card's RCG endorsement is valid for 5 years. To renew, you complete the short online Liquor & Gaming NSW RCG Refresher before it expires and pay only the card-issue fee. We do not run refresher courses. ## What you need - A quick language check is part of enrolment. You'll need enough English to read, write and understand the course. After booking, you'll complete a short language, literacy, numeracy and digital (LLND) check in your student account. You need to pass it to do the course. Not sure? Try a practice check first. If you don't pass, you get a full refund minus the $30 administration fee. - A USI. A Unique Student Identifier. - Photo ID. A valid photo ID, shown when you arrive on the day. - Already hold a NSW RSA or RCG? Renew it instead. If your competency card is current, expired less than 28 days ago, or your interim certificate was issued less than 5 years ago, we cannot enrol you in the full course again — doing the full course does not renew your card. Renew online through Service NSW instead: a 45-minute Liquor & Gaming NSW refresher plus the card fee. - An email address and mobile number. Liquor & Gaming NSW sends your online assessment link to them. - You must be 18 or over to work with gaming machines. Under-18s are not allowed in the gaming machine areas of New South Wales hotels and clubs. ## How it runs - Check your email — Your confirmation email shows your venue, date and time. It comes from no-reply@edway.edu.au. It usually arrives within a few minutes of booking. - Set up your student account — Log in with the details in your confirmation email and set up your account. - Complete a short LLND check — In your student account you complete a short language, literacy, numeracy and digital (LLND) check. You'll need enough English to take part and to pass it. - We confirm your enrolment — Once you've finished the LLND check, we confirm your enrolment by email. If there's a problem with your eligibility, we'll contact you directly before you start. RSA: - On the day — Bring photo ID and your USI, and arrive 15 minutes early. Your ID is checked when you arrive, and you complete your assessment in class. RCG NSW: - On the day — Bring photo ID and arrive 15 minutes early. Your ID is checked when you arrive. RSA: - Finish your course — Edway issues your Statement of Attainment, and your interim certificate follows straight away — it lets you start working while you get your competency card. - Find your interim certificate email — Your interim certificate is emailed to you from noreply@onegov.nsw.gov.au, usually within 48 hours — it often lands in spam or junk, so search your inbox for "@one" and it will turn up. Page 1 lets you start working straight away; page 2, with the barcode, is what you'll take to Service NSW. - Apply at Service NSW — Take page 2 of your interim certificate and 100 points of ID to a Service NSW centre and have your photo taken. Page 1 covers you for work for the first 90 days, so visit Service NSW before it runs out if you're working — page 2 itself is valid for 5 years. - Get your card — As soon as you've applied, you can add your digital competency card to the Service NSW app — it's recognised under the law, so there's no waiting for the post. The physical card also arrives by mail within 5 weeks. RCG NSW: - Get your interim certificate — After your course is lodged, you'll get an email and SMS from OneGov with a link to the online assessment. When you pass, follow the prompts and tick the declaration — your interim certificate is then issued. It's valid for 90 days and you can work with gaming machines straight away. - Apply at Service NSW — Take the interim certificate and 100 points of ID to a Service NSW centre. You must apply yourself — nobody can apply for you. - Use your digital card — Your digital card is available in the Service NSW app right after your ID check. - Watch for the posted card — Your physical card is posted — allow about a month. The card cost is included in your course fee. ## Where to book it, and who issues it - NSW | in-person | $308 | Issued by Edway Training (RTO 91401) Location: Sydney Venues: Darlinghurst; Seven Hills Booking: Choose a session on the course page # RSA and Barista URL: https://www.edway.edu.au/courses/rsa-and-barista Two hospitality courses in one booking — responsible service of alcohol, and barista training on commercial espresso machines. ## Included courses ### RSA — Provide responsible service of alcohol (SITHFAB021) The mandatory training you need to sell, serve or supply alcohol in licensed venues. Responsible Service of Alcohol (RSA) is nationally recognised unit SITHFAB021; each state sets its own RSA rules. Responsible Service of Alcohol (RSA) is the nationally recognised training — unit SITHFAB021 — required before you can sell, serve or supply alcohol in licensed venues such as pubs, clubs, restaurants, bottle shops, stadiums and festivals. What you learn: - Understand the liquor laws and your responsibilities - Serve alcohol responsibly - Recognise and refuse service to intoxicated or under-age patrons - Use harm-minimisation strategies - Understand the effects of alcohol - Understand the rules for packaged liquor and licensed events Facts: - Nationally recognised training - About 6–7 hrs - Offered in NSW & VIC At a glance: - Duration: About 6–7 hrs — In class or online — same outcome - Prerequisites: No experience needed — Just valid photo ID and a USI - Assessment: Completed within the course - Outcome: NSW RSA competency card — Valid 5 years, applied for at Service NSW Training: In person: A class with a qualified trainer at one of our venues. 6–7 hours. Validity: Yes — your RSA training is nationally recognised, and your NSW competency card covers licensed venues right across New South Wales. Queensland accepts your NSW RSA as it is, and Western Australia accepts the national unit — just show your Statement of Attainment rather than the NSW card. The ACT and the Northern Territory accept it for three years, then a short refresher. South Australia only accepts training from its own approved providers. Victoria asks for a short online bridging course — far quicker than redoing your training. Record: Statement of Attainment Locations: - Mona Vale, Sydney — Mona Vale Bowling Club, 1598 Pittwater Rd, Mona Vale NSW 2103: Training rooms at Mona Vale Bowling Club, entered through the club's main entrance. - Darlinghurst, Sydney — Ground Floor, 155–159 William St, Darlinghurst NSW 2010: A street-level shopfront on William Street, near Kings Cross Station. There is one entrance, with a step at the door. - Seven Hills, Sydney — Unit 34, 195 Prospect Hwy, Seven Hills NSW 2147: Unit 34 in the Prospect Highway complex. The training rooms are up a staircase, and there is no lift. - Online, self-paced, Start anytime: Self-paced online for NSW — start straight away and work through it at your own pace. Same NSW outcome as the classroom. ## Work outcomes Getting your RSA opens up work in bars, bottle shops, restaurants and festivals — the law requires this training for anyone who sells, serves or supplies alcohol. Required for: Bar attendant, Bottle shop attendant, Waiter in a licensed restaurant, Winery or brewery staff, Festival and event bar staff ## FAQs Q: Will my RSA be recognised in other states? A: Yes — your NSW RSA training is nationally recognised. Queensland accepts it as it is, and Western Australia accepts the national unit itself — just show your Statement of Attainment rather than the NSW card. The Australian Capital Territory and the Northern Territory accept it too, but it lapses three years after you finish, so you complete a short refresher there. Tasmania accepts it for bar staff (licensees need a Tasmanian-approved course). South Australia is the exception — it only accepts RSA training from providers its own Commissioner has approved, and Edway is not on that list. To work in Victoria you'll need a short online bridging course, and you'll need to provide proof you were living outside Victoria (or overseas) when you completed your RSA. Full state-by-state details are on our Student Support page. More: [State-by-state details — Student Support](https://www.edway.edu.au/student-support#q-interstate-recognition) Q: I already hold a NSW RSA competency card. Can I do the course again? (New South Wales) A: No. Liquor & Gaming NSW does not allow us to enrol you in the full RSA course while your competency card is current, within 28 days of expiring, or while an interim certificate issued less than 5 years ago is still in force — and doing the full course would not renew your card anyway. Renew online through Service NSW instead: enter your licence number, complete the 45-minute Liquor & Gaming NSW RSA refresher, and pay the card renewal fee (currently $50). Your interim certificate arrives by email straight away and your new card is posted within about 5 weeks. If your card expired more than 28 days ago, you need to do the full course again — book with us as normal. More: [Renew your card at Service NSW](https://www.service.nsw.gov.au/transaction/renew-rsa-or-rcg-competency-card) Q: How long does my RSA last? A: Your NSW RSA competency card is valid for 5 years. To renew, you complete a short online Liquor & Gaming NSW refresher and pay the card fee. Q: Can I do the RSA online, or do I need to attend in person? A: In New South Wales you can choose an in-person class or study online at your own pace — the outcome is the same. Online study is self-paced and takes around 6 hours, and you have 2 months to finish, counted from your confirmation-email date. You can't skip ahead through the online course — New South Wales liquor law requires approved providers to prevent it. Q: Is there a minimum age to do the RSA? A: There is no minimum age to complete RSA training. You must be 18 or over to sell, serve or supply alcohol. In New South Wales, if you're under 18 you can't serve even with an RSA, unless the regulator approves it. Q: I've finished my course in New South Wales — where's my competency card? (New South Wales) A: First, find your interim certificate. It's emailed to you from noreply@onegov.nsw.gov.au and often lands in spam or junk. Search your inbox, including spam and junk, for "@one" and you'll find it. Take page 2 of it (the barcode page) and 100 points of ID to a Service NSW centre and have your photo taken. Once you've applied, you can add your digital competency card to the Service NSW app straight away — it's recognised under the law. Your physical card arrives in the post within 5 weeks. Q: Do I need an RSA to work in a bottle shop, club or at a festival? A: Yes. You need an RSA before you can sell, serve or supply alcohol in any licensed venue — pubs, clubs, restaurants, bottle shops, stadiums and festivals. Q: What do I need to enrol? A: You'll need a valid photo ID and your Unique Student Identifier (USI). You'll also complete a short language, literacy, numeracy and digital check in your student account after booking. ### Barista — Prepare and Serve Espresso Coffee (SITHFAB025 + SITXFSA005) Nationally recognised barista training — SITHFAB025 'Prepare and Serve Espresso Coffee' bundled with its prerequisite unit SITXFSA005 'Use Hygienic Practices for Food Safety'. One blended day on commercial espresso machines. You train on commercial espresso machines. You'll grind the beans and get the extraction right, texture milk, set up your station, and talk customers through the coffee menu. The course covers two nationally recognised units. SITHFAB025 is the barista unit. SITXFSA005 is its food-hygiene prerequisite, and you complete it here — nothing to finish first. What you learn: - Set up your coffee station and work an efficient service - Choose and grind beans for the best extraction - Take orders and recommend drinks to customers - Check your extraction and keep the quality even - Texture milk for a range of drinks - Present drinks well and serve them promptly - Clean and maintain the espresso equipment Facts: - Nationally recognised - 1 day — 6 hrs hands-on - Statement of Attainment the same day your assessments are completed At a glance: - Duration: 1 day — About 2 hrs online, plus 6 hrs hands-on - Assessment: Practical, on the day — You are assessed making drinks at the end of the session - Recognition: Nationally recognised — Accepted in every state and territory Training: In person: You work through a short online module, then join a 6-hour practical session on commercial espresso machines with a trainer. Validity: This is nationally recognised training — your Statement of Attainment for SITHFAB025 and SITXFSA005 is accepted in every state and territory. The food-hygiene unit, SITXFSA005, also meets the food-handler training requirement wherever you work. Your Statement of Attainment is the document you carry. Barista training has no licence or card attached to it, in any state. Recognition: Nationally recognised Accepted in every state and territory Record: Statement of Attainment Locations: - Darlinghurst, Sydney — Ground Floor, 155–159 William St, Darlinghurst NSW 2010: A street-level shopfront on William Street, near Kings Cross Station. There is one entrance, with a step at the door. Your practical session runs here, on commercial espresso machines. ## Work outcomes You walk out able to pull a consistent shot, texture milk and run a coffee station on commercial machines — the coffee skills cafe and bar employers ask for. The food-hygiene unit is included too — that is the training food businesses have to make sure their food handlers have done. Commonly asked for: Barista, Cafe all-rounder, Food and beverage attendant ## What you need - A quick language check is part of enrolment. You'll need enough English to read, write and understand the course. After booking, you'll complete a short language, literacy, numeracy and digital (LLND) check in your student account. You need to pass it to do the course. Not sure? Try a practice check first. If you don't pass, you get a full refund minus the $30 administration fee. - A USI. A Unique Student Identifier. - Photo ID. A valid photo ID, shown when you arrive on the day. For Barista, you also upload it in your student account before the online part. - Already hold a NSW RSA or RCG? Renew it instead. If your competency card is current, expired less than 28 days ago, or your interim certificate was issued less than 5 years ago, we cannot enrol you in the full course again — doing the full course does not renew your card. Renew online through Service NSW instead: a 45-minute Liquor & Gaming NSW refresher plus the card fee. - Accepted ID. Your photo ID must be Australian-issued, or an international passport — student and university IDs are not accepted. ## How it runs - Check your email — Your confirmation email shows your venue, date and time. It comes from no-reply@edway.edu.au. It usually arrives within a few minutes of booking. - Set up your student account — Log in with the details in your confirmation email and set up your account. - Complete a short LLND check — In your student account you complete a short language, literacy, numeracy and digital (LLND) check. You'll need enough English to take part and to pass it. - We confirm your enrolment — Once you've finished the LLND check, we confirm your enrolment by email. If there's a problem with your eligibility, we'll contact you directly before you start. RSA: - On the day — Bring photo ID and your USI, and arrive 15 minutes early. Your ID is checked when you arrive, and you complete your assessment in class. Barista: - Upload your photo ID — Upload a valid photo ID in your student account. It's required for all nationally recognised training and confirms your identity for your certificate. - Do your online module — There's an online module to work through — about 2 hours. You can do it before or after your practical session. Your Statement of Attainment is issued once the module is complete. - On the day — Bring one valid photo ID and arrive 15 minutes early — if you're late, you may not be let in. Your ID is checked when you arrive. RSA: - Finish your course — Edway issues your Statement of Attainment, and your interim certificate follows straight away — it lets you start working while you get your competency card. - Find your interim certificate email — Your interim certificate is emailed to you from noreply@onegov.nsw.gov.au, usually within 48 hours — it often lands in spam or junk, so search your inbox for "@one" and it will turn up. Page 1 lets you start working straight away; page 2, with the barcode, is what you'll take to Service NSW. - Apply at Service NSW — Take page 2 of your interim certificate and 100 points of ID to a Service NSW centre and have your photo taken. Page 1 covers you for work for the first 90 days, so visit Service NSW before it runs out if you're working — page 2 itself is valid for 5 years. - Get your card — As soon as you've applied, you can add your digital competency card to the Service NSW app — it's recognised under the law, so there's no waiting for the post. The physical card also arrives by mail within 5 weeks. Barista: - No application needed — Your Statement of Attainment is issued on the same day your assessments are completed. - Your record is emailed to you — Your nationally recognised Statement of Attainment is emailed to you when you finish, and it's always in your student account to download. ## Where to book it, and who issues it - NSW | in-person | $333 | Issued by Edway Training (RTO 91401) Location: Sydney Venues: Darlinghurst Booking: Choose a session on the course page # RCG and Advanced RCG URL: https://www.edway.edu.au/courses/rcg-and-advanced-rcg Start with RCG and continue straight into the advanced course for Responsible Gambling Officers and senior venue staff. ## Included courses ### RCG NSW — Provide responsible gambling services (SITHGAM022) The mandatory NSW training you must complete before working with gaming machines (poker machines) in a hotel or registered club. Delivered as a Liquor & Gaming NSW Approved Training Provider course, with a nationally accredited SITHGAM022 Statement of Attainment. If your work involves gaming machines in New South Wales, you need Responsible Conduct of Gambling training first. It applies to gaming-floor and gaming-area staff, staff who pay out winnings, hotel licensees, registered-club secretaries and directors, and Responsible Gambling Officers. The course teaches you how to promote responsible gambling, reduce gambling harm and meet your legal obligations at work. What you learn: - Understand how gambling works in Australia and New South Wales - Understand what gambling harm is and how to recognise it - Apply responsible gambling and harm-minimisation measures - Interact with patrons - Put responsible conduct of gambling into practice Facts: - Nationally recognised training - 1 day - NSW competency card with RCG endorsement At a glance: - Duration: 1 day — Start and finish in a single day - Assessment: 25 questions — You sit the Liquor & Gaming NSW online assessment after the course. All 25 must be correct, with unlimited attempts at each question - Recognition: Nationally recognised training — The competency card you apply for is a New South Wales credential Training: In person: A one-day classroom course with a trainer. Your ID is checked when you arrive. Validity: Your competency card and its RCG endorsement let you work with gaming machines anywhere in New South Wales. Your Statement of Attainment for SITHGAM022 is nationally recognised. Working with gaming machines in another state usually means doing that state's own approved course — check with that state's regulator before you start work there. Recognition: Nationally recognised training The competency card you apply for is a New South Wales credential Record: Statement of Attainment Locations: - Darlinghurst, Sydney — Ground Floor, 155–159 William St, Darlinghurst NSW 2010: A street-level shopfront on William Street, near Kings Cross Station. There is one entrance, with a step at the door. ## Work outcomes Getting your RCG opens up gaming-floor work in NSW pubs and clubs — every job that touches the gaming machines needs it, from the floor staff to the person paying out winnings. Required for: Gaming attendant, Cashier who pays out winnings, Responsible Gambling Officer (Responsible Gambling Officers also need Advanced RCG training and the ARCG endorsement on their competency card.), Hotel licensee (Licensees also complete separate Liquor & Gaming NSW licensee training.), Registered club secretary (Club secretaries also complete separate Liquor & Gaming NSW licensee training.) ## FAQs Q: I already hold a NSW RCG competency card. Can I do the course again? A: No. Liquor & Gaming NSW does not allow us to enrol you in the full RCG course while your competency card is current, within 28 days of expiring, or while an interim certificate issued less than 5 years ago is still in force — and doing the full course would not renew your card anyway. Renew online through Service NSW instead: enter your licence number, complete the 45-minute Liquor & Gaming NSW RCG refresher, and pay the card renewal fee (currently $50). Your interim certificate arrives by email straight away and your new card is posted within about 5 weeks. If your card expired more than 28 days ago, you need to do the full course again — book with us as normal. More: [Renew your card at Service NSW](https://www.service.nsw.gov.au/transaction/renew-rsa-or-rcg-competency-card) Q: How long does my RCG last? A: Your NSW competency card's RCG endorsement is valid for 5 years. To renew, you complete the short online Liquor & Gaming NSW RCG Refresher before it expires and pay only the card-issue fee. We do not run refresher courses. ### Advanced RCG NSW The advanced NSW gambling course for Responsible Gambling Officers and senior venue staff in hotels and clubs with gaming machines. Builds on RCG. Non-accredited Liquor & Gaming NSW course. Advanced RCG builds on RCG for people carrying Responsible Gambling Officer duties and senior operational responsibilities in New South Wales hotels and clubs with gaming machines. The course focuses on complex patron interactions, sound decisions in difficult situations and the harm-minimisation systems a venue needs around its gaming operations. What you learn: - Manage complex patron interactions in high-intensity situations - Use behavioural models to support decisions - Make ethical decisions where legislation gives no clear answer - Design and manage harm-minimisation policies, procedures and workplace culture Facts: - About 6 hours - In person or live online - L&GNSW completion certificate · non-accredited At a glance: - Prerequisites: RCG completed — You must complete RCG before enrolling - Duration: About 6 hours — One scheduled session - Recognition: Non-accredited — A New South Wales regulator course, not a national VET unit Training: Train in the classroom: Attend a scheduled session with your trainer and complete the course activities and assessment in class. Validity: Advanced RCG is a New South Wales course and endorsement. It has no national VET unit and no equivalent advanced endorsement in other states, so it is not recognised interstate. Recognition: Non-accredited A New South Wales regulator course, not a national VET unit Record: Course Completion Certificate Locations: - Darlinghurst, Sydney — Ground Floor, 155–159 William St, Darlinghurst NSW 2010: Enter from William Street through the shopfront branded Edway and Training Aid. ## Work outcomes Advanced RCG is the step up to Responsible Gambling Officer — the role every NSW pub and club with more than 20 gaming machine entitlements has to fill, and no one carries it out without this training. Required for: Responsible Gambling Officer (You complete RCG before you can enrol in Advanced RCG.), Gaming operations supervisor, Approved manager (Approved managers also complete separate Liquor & Gaming NSW licensee training.), Registered club secretary (Club secretaries also complete separate Liquor & Gaming NSW licensee training.) ## What you need - A quick language check is part of enrolment. You'll need enough English to read, write and understand the course. After booking, you'll complete a short language, literacy, numeracy and digital (LLND) check in your student account. You need to pass it to do the course. Not sure? Try a practice check first. If you don't pass, you get a full refund minus the $30 administration fee. - A USI. A Unique Student Identifier. - Photo ID. A valid photo ID, shown when you arrive on the day. - An email address and mobile number. Liquor & Gaming NSW sends your online assessment link to them. - You must be 18 or over to work with gaming machines. Under-18s are not allowed in the gaming machine areas of New South Wales hotels and clubs. - Already hold a NSW RSA or RCG? Renew it instead. If your competency card is current, expired less than 28 days ago, or your interim certificate was issued less than 5 years ago, we cannot enrol you in the full course again — doing the full course does not renew your card. Renew online through Service NSW instead: a 45-minute Liquor & Gaming NSW refresher plus the card fee. - Check your English before booking You'll need enough English to take part. There's no formal language, literacy, numeracy and digital (LLND) check for this course — just make sure you're comfortable reading plain English before you book. - Your RCG evidence. You must have completed Responsible Conduct of Gambling before you enrol in Advanced RCG. - Valid photo ID. Your identity is checked for this course. - Your competency card details. The Advanced RCG endorsement is added to your New South Wales competency card. ## How it runs RCG NSW: - Check your email — Your confirmation email shows your venue, date and time. It comes from no-reply@edway.edu.au. It usually arrives within a few minutes of booking. - Set up your student account — Log in with the details in your confirmation email and set up your account. - Complete a short LLND check — In your student account you complete a short language, literacy, numeracy and digital (LLND) check. You'll need enough English to take part and to pass it. - We confirm your enrolment — Once you've finished the LLND check, we confirm your enrolment by email. If there's a problem with your eligibility, we'll contact you directly before you start. - On the day — Bring photo ID and arrive 15 minutes early. Your ID is checked when you arrive. Advanced RCG NSW: - Check your confirmation email — Your booking details, session time and next steps arrive by email. - Have your RCG evidence ready — You need proof that you completed RCG before enrolling in Advanced RCG. - Bring your photo ID — Your ID is checked when you arrive. RCG NSW: - Get your interim certificate — After your course is lodged, you'll get an email and SMS from OneGov with a link to the online assessment. When you pass, follow the prompts and tick the declaration — your interim certificate is then issued. It's valid for 90 days and you can work with gaming machines straight away. - Apply at Service NSW — Take the interim certificate and 100 points of ID to a Service NSW centre. You must apply yourself — nobody can apply for you. - Use your digital card — Your digital card is available in the Service NSW app right after your ID check. - Watch for the posted card — Your physical card is posted — allow about a month. The card cost is included in your course fee. Advanced RCG NSW: - Receive your certificate — Your Course Completion Certificate is provided on the same day you successfully complete the course. - Your completion is lodged — Your provider uploads your completion details to the Liquor & Gaming NSW portal. - Your digital card updates — Your ARCG endorsement is added to your current digital NSW competency card. ## Where to book it, and who issues it - NSW | in-person | $304 | Issued by Edway Training (RTO 91401) Location: Sydney Venues: Darlinghurst Booking: Choose a session on the course page # Licensee Training NSW and Advanced RCG NSW URL: https://www.edway.edu.au/courses/licensee-and-advanced-rcg For new licensees, approved managers and club secretaries — the licensee training and the advanced gambling course together. ## Included courses ### Licensee Training NSW The mandatory Liquor & Gaming NSW training for new licensees, approved managers and club secretaries — covering NSW liquor laws, licence management and harm minimisation. Builds on your RSA. L&GNSW-approved; not ASQA-accredited. You learn about NSW liquor laws, licence-management responsibilities and practical ways to reduce alcohol-related harm in your venue. It is regulated by Liquor & Gaming NSW and delivered by Edway as an approved training provider. It is not nationally recognised training. What you learn: - How liquor regulation works in New South Wales - How to manage your liquor licence - Your responsibilities for reducing alcohol-related harm - Practical harm-minimisation strategies - How compliance and enforcement work - How to build a culture of compliance in your venue Facts: - Licensee Training credential · non-accredited - Certificate of Completion - 1 day or self-paced - NSW only At a glance: - Duration: 1 day — 7 hours in person or live online - Recognition: NSW only — No national unit or automatic interstate equivalent Training: Train with your facilitator in Sydney: Complete the 7-hour course at our Darlinghurst training venue, with your facilitator and other learners in the room. Validity: Your Licensee endorsement is for New South Wales. It has no national unit or automatic interstate equivalent. Other states and territories have their own liquor-licensing requirements. Recognition: NSW only No national unit or automatic interstate equivalent Record: Certificate of Completion Locations: - Darlinghurst: Complete your scheduled Licensee Training class in person. - Live online (Zoom): Join a scheduled class online with your facilitator. - Online, self-paced: Start when you are ready and finish within 2 months. ## Work outcomes Licensee Training is your step up to running the venue — the Liquor & Gaming NSW training you complete when you take on the licensee, approved manager or club secretary role in NSW, and it renews your RSA endorsement at the same time. Required for: Licensee (Transferring a licence? You have 60 days from provisional approval to finish the training.), Approved manager (You have 60 days from the day the application to appoint you is lodged.), Club secretary (You have 60 days from the day the application to appoint you is lodged.) Conditions: - Venues in higher-risk categories — trading after midnight more than 12 times a year, nightclubs and karaoke bars — also need Advanced Licensee Training. ### Advanced RCG NSW The advanced NSW gambling course for Responsible Gambling Officers and senior venue staff in hotels and clubs with gaming machines. Builds on RCG. Non-accredited Liquor & Gaming NSW course. Advanced RCG builds on RCG for people carrying Responsible Gambling Officer duties and senior operational responsibilities in New South Wales hotels and clubs with gaming machines. The course focuses on complex patron interactions, sound decisions in difficult situations and the harm-minimisation systems a venue needs around its gaming operations. What you learn: - Manage complex patron interactions in high-intensity situations - Use behavioural models to support decisions - Make ethical decisions where legislation gives no clear answer - Design and manage harm-minimisation policies, procedures and workplace culture Facts: - About 6 hours - In person or live online - L&GNSW completion certificate · non-accredited At a glance: - Prerequisites: RCG completed — You must complete RCG before enrolling - Duration: About 6 hours — One scheduled session - Recognition: Non-accredited — A New South Wales regulator course, not a national VET unit Training: Train in the classroom: Attend a scheduled session with your trainer and complete the course activities and assessment in class. Validity: Advanced RCG is a New South Wales course and endorsement. It has no national VET unit and no equivalent advanced endorsement in other states, so it is not recognised interstate. Recognition: Non-accredited A New South Wales regulator course, not a national VET unit Record: Course Completion Certificate Locations: - Darlinghurst, Sydney — Ground Floor, 155–159 William St, Darlinghurst NSW 2010: Enter from William Street through the shopfront branded Edway and Training Aid. ## Work outcomes Advanced RCG is the step up to Responsible Gambling Officer — the role every NSW pub and club with more than 20 gaming machine entitlements has to fill, and no one carries it out without this training. Required for: Responsible Gambling Officer (You complete RCG before you can enrol in Advanced RCG.), Gaming operations supervisor, Approved manager (Approved managers also complete separate Liquor & Gaming NSW licensee training.), Registered club secretary (Club secretaries also complete separate Liquor & Gaming NSW licensee training.) ## What you need - A quick language check is part of enrolment. You'll need enough English to read, write and understand the course. After booking, you'll complete a short language, literacy, numeracy and digital (LLND) check in your student account. You need to pass it to do the course. Not sure? Try a practice check first. If you don't pass, you get a full refund minus the $30 administration fee. - A current RSA. Bring your current SITHFAB021 training record or NSW RSA competency card. You cannot enrol without it. - Photo ID. Bring a valid passport, Australian driver licence or proof-of-age card. Student ID is not accepted. - If you work in gaming. You also need an RCG refresher completed within the 90 days before you enrol. - Check your English before booking You'll need enough English to take part. There's no formal language, literacy, numeracy and digital (LLND) check for this course — just make sure you're comfortable reading plain English before you book. - Your RCG evidence. You must have completed Responsible Conduct of Gambling before you enrol in Advanced RCG. - Valid photo ID. Your identity is checked for this course. - Your competency card details. The Advanced RCG endorsement is added to your New South Wales competency card. ## How it runs Licensee Training NSW: - Check your email — Your confirmation email shows your venue, date and time. It comes from no-reply@edway.edu.au. It usually arrives within a few minutes of booking. - Set up your student account — Log in with the details in your confirmation email and set up your account. - Complete a short LLND check — In your student account you complete a short language, literacy, numeracy and digital (LLND) check. You'll need enough English to take part and to pass it. - We confirm your enrolment — Once you've finished the LLND check, we confirm your enrolment by email. If there's a problem with your eligibility, we'll contact you directly before you start. - On the day — Bring your current RSA evidence and valid photo ID. If you work in gaming, bring your recent RCG refresher certificate too. Your ID is checked when you arrive. Advanced RCG NSW: - Check your confirmation email — Your booking details, session time and next steps arrive by email. - Have your RCG evidence ready — You need proof that you completed RCG before enrolling in Advanced RCG. - Bring your photo ID — Your ID is checked when you arrive. Licensee Training NSW: - Edway emails your course records — Once you have finished the course and paid, Edway emails your Certificate of Completion and interim certificate. - Your digital card updates automatically — Liquor & Gaming NSW adds the Licensee endorsement to your digital NSW competency card. You do not need to apply. - Your physical card is posted — Service NSW sends it to the address held on your competency-card record. - Your RSA endorsement renews — Completing Licensee Training also renews your existing RSA endorsement. Advanced RCG NSW: - Receive your certificate — Your Course Completion Certificate is provided on the same day you successfully complete the course. - Your completion is lodged — Your provider uploads your completion details to the Liquor & Gaming NSW portal. - Your digital card updates — Your ARCG endorsement is added to your current digital NSW competency card. ## Where to book it, and who issues it - NSW | in-person | $479 | Issued by Edway Training (RTO 91401) Location: Sydney Venues: Darlinghurst Booking: Choose a session on the course page # Non-Friable Asbestos Removal and Asbestos Removal Supervision VIC URL: https://www.edway.edu.au/courses/non-friable-asbestos-removal-and-supervision-vic Do bonded asbestos removal work and supervise it — both courses over the one booking. ## Included courses ### Non-Friable Asbestos Removal — Remove non-friable asbestos (CPCCDE3028) A nationally recognised CPCCDE3028 course that qualifies workers to remove non-friable (Class B) asbestos — bonded asbestos that is not crumbly. You train to remove non-friable asbestos safely — the bonded material that is not crumbly, and the kind construction and demolition workers meet most often on site. It is written for the people doing that work: construction and demolition workers taking bonded asbestos off site, and anyone who needs this unit before moving up to Class A friable removal or supervising. What you learn: - Prepare for asbestos removal - Prepare the removal area and site - Enclose the removal site - Carry out the asbestos removal process - Carry out decontamination - Clean up the work site - Complete regulatory processes Facts: - Nationally recognised - Statement of Attainment - Offered in NSW & VIC At a glance: - Duration: 1 day — One full training day - Assessment: On the day — You complete your assessment in class - Recognition: Nationally recognised — Accepted in every state and territory Training: In person: You attend a classroom session with a trainer. Your identity is checked when you arrive, and you complete your assessment on the day. Validity: Your Statement of Attainment for CPCCDE3028 Remove non-friable asbestos is nationally recognised, so it is accepted in every state and territory. Your Statement of Attainment travels with you. The Class B removal licence does not — each state and territory's work health and safety regulator issues its own. Recognition: Nationally recognised Accepted in every state and territory Record: Statement of Attainment Locations: - Hallam, Melbourne — Unit 2, 35 Rimfire Dr, Hallam VIC 3803: Unit 2 in the Rimfire Drive complex, about a 10–12 minute walk from Hallam Station. Look for the Edway sign — the Training Aid branding is inside. ## Work outcomes Class B training is what gets you onto bonded asbestos removal jobs — a licensed removalist can't put you on the tools without it, and it's the unit you have to hold before you can go on to Class A or supervising. Required for: Asbestos removal worker (bonded asbestos) (Removal work is licensed work — you do it for a licensed removalist, or you hold the Class B licence yourself.), Demolition and strip-out worker (Removal work is licensed work — you do it for a licensed removalist, or you hold the Class B licence yourself.), Self-employed tradesperson removing bonded asbestos sheeting (Working on your own above the unlicensed limit means holding the Class B licence yourself, plus the supervisor competency.) ### Asbestos Removal Supervision — Supervise asbestos removal (CPCCDE4009) A nationally recognised CPCCDE4009 course for those who supervise licensed asbestos removal work (Class A and/or Class B). You train to plan and oversee licensed asbestos removal, and to run the job to its asbestos removal control plan. This is the supervisor's course, not the removalist's. It's for site supervisors and leading hands overseeing licensed asbestos removal — and anyone a licensed removalist must nominate as the on-site or readily-available supervisor. What you learn: - Plan how you'll supervise a removal job - Oversee preparation of the removal area - Supervise compliant testing and air monitoring - Supervise the removal and decontamination work - Keep the job compliant with the asbestos removal control plan and work health and safety law Facts: - Nationally recognised - 1 day - Offered in NSW & VIC At a glance: - Duration: 1 day — About 8 hrs, start to finish - Assessment: On the day — You complete your assessment in class - Recognition: Nationally recognised — Accepted in every state and territory Training: In person: You spend a full day in the classroom with a trainer, at one of our training centres. Validity: Your Statement of Attainment for CPCCDE4009 Supervise asbestos removal is nationally recognised, so it is accepted in every state and territory. Your Statement of Attainment travels with you. The asbestos removal licence does not — each state and territory's work health and safety regulator issues its own. Recognition: Nationally recognised Accepted in every state and territory Record: Statement of Attainment Locations: - Hallam, Melbourne — Unit 2, 35 Rimfire Dr, Hallam VIC 3803: Unit 2 in the Rimfire Drive complex, about a 10–12 minute walk from Hallam Station. Look for the Edway sign — the Training Aid branding is inside. ## Work outcomes Every licensed asbestos removal job has to have a named supervisor holding this certification — on friable jobs they are at the removal area the whole time it is being carried out, and on non-friable jobs they have to be readily available to the crew. Required for: Asbestos removal supervisor — including site supervisors and leading hands the removalist names (The supervisor is named on the removalist's licence, so the appointment comes from the licensed business you work for.), Self-employed removalist working alone on non-friable asbestos (Working alone on more than 10 square metres of non-friable asbestos means holding the Class B licence and both competencies — worker and supervisor.) ## What you need - A quick language check is part of enrolment. You'll need enough English to read, write and understand the course. After booking, you'll complete a short language, literacy, numeracy and digital (LLND) check in your student account. You need to pass it to do the course. Not sure? Try a practice check first. If you don't pass, you get a full refund minus the $30 administration fee. - A USI. A Unique Student Identifier. - Photo ID. A valid photo ID, shown when you arrive on the day. - On the day, you'll also show your photo ID. - A current White Card. You need a current White Card (CPCWHS1001, issued after May 2009). Without it, you can't do this course. - A removal Statement of Attainment. For non-friable (CPCCDE3028) or friable (CPCCDE3029) asbestos removal — either one meets the entry requirement. The earlier versions, CPCCDE3014 and CPCCDE3015, are accepted too. ## How it runs - Check your email — Your confirmation email shows the venue, date and time. It comes from no-reply@edway.edu.au. It usually arrives within a few minutes of booking. - Set up your student account — Log in with the details in your confirmation email and set up your account. - Complete a short LLND check — In your student account you complete a short language, literacy, numeracy and digital (LLND) check. You'll need enough English to take part and to pass it. - We confirm your enrolment — Once you've finished the LLND check, we confirm your enrolment by email. If there's a problem with your eligibility, we'll contact you directly before you start. Non-Friable Asbestos Removal: - On the day — Bring your current White Card, your photo ID and closed-toe shoes, and arrive 15 minutes early. Your ID is checked when you arrive. Asbestos Removal Supervision: - On the day — Bring your removal Statement of Attainment and your photo ID. Arrive 15 minutes early. Your ID is checked when you arrive. Non-Friable Asbestos Removal: - Upload your photo — Your card carries a photo of you, so you upload one before it can be printed. - Your card is printed and posted — Once your photo is in, your Class B card is printed and posted out to you. Asbestos Removal Supervision: - No application needed — Once your class finishes, your part is done — there is no application to lodge and no regulator to register with. - Your record is emailed to you — Your nationally recognised Statement of Attainment is emailed to you when you finish, and it's always in your student account to download. ## Where to book it, and who issues it - VIC | in-person | $550 | Issued by Edway Training (RTO 91401) Location: Melbourne Venues: Hallam Booking: Choose a session on the course page # Friable and Non-Friable Asbestos Removal URL: https://www.edway.edu.au/courses/friable-and-non-friable-asbestos-removal A 4-day bundle covering bonded (Class B) and friable (Class A) asbestos removal. ## Included courses ### Friable Asbestos Removal — Remove friable asbestos (CPCCDE3029) A nationally recognised CPCCDE3029 course for workers who handle, manage or remove friable (Class A) asbestos — the more hazardous, crumbly form. You learn to remove friable asbestos safely — asbestos in powder form, or that can be crumbled to powder by hand. It is the more hazardous form, and removing it is licensed work at any quantity. You might be a construction or demolition worker removing friable asbestos for a licensed removalist, or someone working toward a nominated-supervisor role or a Class A licence of your own. Class A training is one step toward that licence, not the licence itself. SafeWork NSW issues the licence to the business or self-employed person carrying out the removal — never to each worker on site. What you learn: - Prepare for asbestos removal - Prepare the removal area and site - Enclose the removal site - Remove the friable asbestos - Carry out decontamination - Clean up the work site - Complete the regulatory processes Facts: - Nationally recognised - 2 days - Class A training card on the day At a glance: - Duration: 2 days — 8 hrs each day - Assessment: On the day — You complete your assessment in class - Recognition: Nationally recognised — Accepted in every state and territory Training: In person: You spend 2 days with a trainer, working through the removal process in class. You're assessed on the day. Validity: Your Statement of Attainment for CPCCDE3029 Remove friable asbestos is nationally recognised, so it is accepted in every state and territory. Your Statement of Attainment travels with you. The Class A removal licence does not — each state and territory's work health and safety regulator issues its own. Recognition: Nationally recognised Accepted in every state and territory Record: Statement of Attainment Locations: - Seven Hills, Sydney — Unit 34, 195 Prospect Hwy, Seven Hills NSW 2147: Unit 34 in the Prospect Highway complex. The training rooms are up a staircase, and there is no lift. ## Work outcomes Class A training is what gets you onto friable asbestos jobs — the highest-risk removal work there is, and a licensed removalist can't put a worker on it without this certification. Required for: Asbestos removal worker (friable asbestos) (Friable removal is Class A licensed work — you do it for a removalist who holds that licence, or you hold it yourself.), Asbestos remediation and demolition worker (Friable removal is Class A licensed work — you do it for a removalist who holds that licence, or you hold it yourself.) ### Non-Friable Asbestos Removal — Remove non-friable asbestos (CPCCDE3028) A nationally recognised CPCCDE3028 course that qualifies workers to remove non-friable (Class B) asbestos — bonded asbestos that is not crumbly. You train to remove non-friable asbestos safely — the bonded material that is not crumbly, and the kind construction and demolition workers meet most often on site. It is written for the people doing that work: construction and demolition workers taking bonded asbestos off site, and anyone who needs this unit before moving up to Class A friable removal or supervising. What you learn: - Prepare for asbestos removal - Prepare the removal area and site - Enclose the removal site - Carry out the asbestos removal process - Carry out decontamination - Clean up the work site - Complete regulatory processes Facts: - Nationally recognised - Statement of Attainment - Offered in NSW & VIC At a glance: - Duration: 2 days — 7:15am to 3:00pm each day - Assessment: On the day — You complete your assessment in class - Recognition: Nationally recognised — Accepted in every state and territory Training: In person: You attend a classroom session with a trainer. Your identity is checked when you arrive, and you complete your assessment on the day. Validity: Your Statement of Attainment for CPCCDE3028 Remove non-friable asbestos is nationally recognised, so it is accepted in every state and territory. Your Statement of Attainment travels with you. The Class B removal licence does not — each state and territory's work health and safety regulator issues its own. Recognition: Nationally recognised Accepted in every state and territory Record: Statement of Attainment Locations: - Seven Hills, Sydney — Unit 34, 195 Prospect Hwy, Seven Hills NSW 2147: Unit 34 in the Prospect Highway complex. The training rooms are up a staircase, and there is no lift. ## Work outcomes Class B training is what gets you onto bonded asbestos removal jobs — a licensed removalist can't put you on the tools without it, and it's the unit you have to hold before you can go on to Class A or supervising. Required for: Asbestos removal worker (bonded asbestos) (Removal work is licensed work — you do it for a licensed removalist, or you hold the Class B licence yourself.), Demolition and strip-out worker (Removal work is licensed work — you do it for a licensed removalist, or you hold the Class B licence yourself.), Self-employed tradesperson removing bonded asbestos sheeting (Working on your own above the unlicensed limit means holding the Class B licence yourself, plus the supervisor competency.) ## What you need - A quick language check is part of enrolment. You'll need enough English to read, write and understand the course. After booking, you'll complete a short language, literacy, numeracy and digital (LLND) check in your student account. You need to pass it to do the course. Not sure? Try a practice check first. If you don't pass, you get a full refund minus the $30 administration fee. - A USI. A Unique Student Identifier. - Photo ID. A valid photo ID, shown when you arrive on the day. - On the day, you'll also show 100 points of ID. - A current White Card. Issued after May 2009 (CPCWHS1001). - A non-friable removal Statement of Attainment. CPCCDE3028 or CPCCDE3014 — you need both this and the White Card to do this course. - You must be 18 or over to hold a Class A removal licence. The licence itself is applied for by the licensed removal business, or by you if you're self-employed. - A current White Card. You need a current White Card (CPCWHS1001, issued after May 2009). Without it, you can't do this course. - You must be 14 or over to do this training. SafeWork NSW sets the minimum age for asbestos removal training at 14. - You must be 18 or over to hold a Class B removal licence. The licence itself is applied for by the licensed removal business, or by you if you're self-employed. ## How it runs - Set up your student account — Log in with the details in your confirmation email and set up your account. - Complete a short LLND check — In your student account you complete a short language, literacy, numeracy and digital (LLND) check. You'll need enough English to take part and to pass it. - We confirm your enrolment — Once you've finished the LLND check, we confirm your enrolment by email. If there's a problem with your eligibility, we'll contact you directly before you start. Non-Friable Asbestos Removal: - Check your email — Your confirmation email shows the venue, date and time. It comes from no_reply@trainingaid.com.au. It usually arrives within a few minutes of booking. - On the day — Bring your current White Card, 100 points of ID and closed-toe shoes, and arrive 15 minutes early. Your ID is checked when you arrive. Friable Asbestos Removal: - Check your email — Your confirmation email shows your venue, date and time. It comes from no_reply@trainingaid.com.au. It usually arrives within a few minutes of booking. - On the day — Bring your current White Card, your non-friable (Class B) removal Statement of Attainment (CPCCDE3028/3014), 100 points of ID and closed-toe shoes. Arrive 15 minutes early. Your ID is checked when you arrive. After training: - No application needed — Once your class finishes, your part is done — there is no application to lodge and no regulator to register with. - Your record is emailed to you — Your nationally recognised Statement of Attainment is emailed to you when you finish, and it's always in your student account to download. ## Where to book it, and who issues it - NSW | in-person | $900 | Issued by Training Aid Australia (RTO 91411) Location: Sydney Venues: Seven Hills Booking: Choose a session on the course page # RSA, RCG and Barista URL: https://www.edway.edu.au/courses/rsa-rcg-and-barista Three hospitality courses in a bundle — responsible service of alcohol, gaming machines and barista training. ## Included courses ### RSA — Provide responsible service of alcohol (SITHFAB021) The mandatory training you need to sell, serve or supply alcohol in licensed venues. Responsible Service of Alcohol (RSA) is nationally recognised unit SITHFAB021; each state sets its own RSA rules. Responsible Service of Alcohol (RSA) is the nationally recognised training — unit SITHFAB021 — required before you can sell, serve or supply alcohol in licensed venues such as pubs, clubs, restaurants, bottle shops, stadiums and festivals. What you learn: - Understand the liquor laws and your responsibilities - Serve alcohol responsibly - Recognise and refuse service to intoxicated or under-age patrons - Use harm-minimisation strategies - Understand the effects of alcohol - Understand the rules for packaged liquor and licensed events Facts: - Nationally recognised training - About 6–7 hrs - Offered in NSW & VIC At a glance: - Duration: About 6–7 hrs — In class or online — same outcome - Prerequisites: No experience needed — Just valid photo ID and a USI - Assessment: Completed within the course - Outcome: NSW RSA competency card — Valid 5 years, applied for at Service NSW Training: In person: A class with a qualified trainer at one of our venues. 6–7 hours. Validity: Yes — your RSA training is nationally recognised, and your NSW competency card covers licensed venues right across New South Wales. Queensland accepts your NSW RSA as it is, and Western Australia accepts the national unit — just show your Statement of Attainment rather than the NSW card. The ACT and the Northern Territory accept it for three years, then a short refresher. South Australia only accepts training from its own approved providers. Victoria asks for a short online bridging course — far quicker than redoing your training. Record: Statement of Attainment Locations: - Mona Vale, Sydney — Mona Vale Bowling Club, 1598 Pittwater Rd, Mona Vale NSW 2103: Training rooms at Mona Vale Bowling Club, entered through the club's main entrance. - Darlinghurst, Sydney — Ground Floor, 155–159 William St, Darlinghurst NSW 2010: A street-level shopfront on William Street, near Kings Cross Station. There is one entrance, with a step at the door. - Seven Hills, Sydney — Unit 34, 195 Prospect Hwy, Seven Hills NSW 2147: Unit 34 in the Prospect Highway complex. The training rooms are up a staircase, and there is no lift. - Online, self-paced, Start anytime: Self-paced online for NSW — start straight away and work through it at your own pace. Same NSW outcome as the classroom. ## Work outcomes Getting your RSA opens up work in bars, bottle shops, restaurants and festivals — the law requires this training for anyone who sells, serves or supplies alcohol. Required for: Bar attendant, Bottle shop attendant, Waiter in a licensed restaurant, Winery or brewery staff, Festival and event bar staff ## FAQs Q: Will my RSA be recognised in other states? A: Yes — your NSW RSA training is nationally recognised. Queensland accepts it as it is, and Western Australia accepts the national unit itself — just show your Statement of Attainment rather than the NSW card. The Australian Capital Territory and the Northern Territory accept it too, but it lapses three years after you finish, so you complete a short refresher there. Tasmania accepts it for bar staff (licensees need a Tasmanian-approved course). South Australia is the exception — it only accepts RSA training from providers its own Commissioner has approved, and Edway is not on that list. To work in Victoria you'll need a short online bridging course, and you'll need to provide proof you were living outside Victoria (or overseas) when you completed your RSA. Full state-by-state details are on our Student Support page. More: [State-by-state details — Student Support](https://www.edway.edu.au/student-support#q-interstate-recognition) Q: I already hold a NSW RSA competency card. Can I do the course again? (New South Wales) A: No. Liquor & Gaming NSW does not allow us to enrol you in the full RSA course while your competency card is current, within 28 days of expiring, or while an interim certificate issued less than 5 years ago is still in force — and doing the full course would not renew your card anyway. Renew online through Service NSW instead: enter your licence number, complete the 45-minute Liquor & Gaming NSW RSA refresher, and pay the card renewal fee (currently $50). Your interim certificate arrives by email straight away and your new card is posted within about 5 weeks. If your card expired more than 28 days ago, you need to do the full course again — book with us as normal. More: [Renew your card at Service NSW](https://www.service.nsw.gov.au/transaction/renew-rsa-or-rcg-competency-card) Q: How long does my RSA last? A: Your NSW RSA competency card is valid for 5 years. To renew, you complete a short online Liquor & Gaming NSW refresher and pay the card fee. Q: Can I do the RSA online, or do I need to attend in person? A: In New South Wales you can choose an in-person class or study online at your own pace — the outcome is the same. Online study is self-paced and takes around 6 hours, and you have 2 months to finish, counted from your confirmation-email date. You can't skip ahead through the online course — New South Wales liquor law requires approved providers to prevent it. Q: Is there a minimum age to do the RSA? A: There is no minimum age to complete RSA training. You must be 18 or over to sell, serve or supply alcohol. In New South Wales, if you're under 18 you can't serve even with an RSA, unless the regulator approves it. Q: I've finished my course in New South Wales — where's my competency card? (New South Wales) A: First, find your interim certificate. It's emailed to you from noreply@onegov.nsw.gov.au and often lands in spam or junk. Search your inbox, including spam and junk, for "@one" and you'll find it. Take page 2 of it (the barcode page) and 100 points of ID to a Service NSW centre and have your photo taken. Once you've applied, you can add your digital competency card to the Service NSW app straight away — it's recognised under the law. Your physical card arrives in the post within 5 weeks. Q: Do I need an RSA to work in a bottle shop, club or at a festival? A: Yes. You need an RSA before you can sell, serve or supply alcohol in any licensed venue — pubs, clubs, restaurants, bottle shops, stadiums and festivals. Q: What do I need to enrol? A: You'll need a valid photo ID and your Unique Student Identifier (USI). You'll also complete a short language, literacy, numeracy and digital check in your student account after booking. ### RCG NSW — Provide responsible gambling services (SITHGAM022) The mandatory NSW training you must complete before working with gaming machines (poker machines) in a hotel or registered club. Delivered as a Liquor & Gaming NSW Approved Training Provider course, with a nationally accredited SITHGAM022 Statement of Attainment. If your work involves gaming machines in New South Wales, you need Responsible Conduct of Gambling training first. It applies to gaming-floor and gaming-area staff, staff who pay out winnings, hotel licensees, registered-club secretaries and directors, and Responsible Gambling Officers. The course teaches you how to promote responsible gambling, reduce gambling harm and meet your legal obligations at work. What you learn: - Understand how gambling works in Australia and New South Wales - Understand what gambling harm is and how to recognise it - Apply responsible gambling and harm-minimisation measures - Interact with patrons - Put responsible conduct of gambling into practice Facts: - Nationally recognised training - 1 day - NSW competency card with RCG endorsement At a glance: - Duration: 1 day — Start and finish in a single day - Assessment: 25 questions — You sit the Liquor & Gaming NSW online assessment after the course. All 25 must be correct, with unlimited attempts at each question - Recognition: Nationally recognised training — The competency card you apply for is a New South Wales credential Training: In person: A one-day classroom course with a trainer. Your ID is checked when you arrive. Validity: Your competency card and its RCG endorsement let you work with gaming machines anywhere in New South Wales. Your Statement of Attainment for SITHGAM022 is nationally recognised. Working with gaming machines in another state usually means doing that state's own approved course — check with that state's regulator before you start work there. Recognition: Nationally recognised training The competency card you apply for is a New South Wales credential Record: Statement of Attainment Locations: - Darlinghurst, Sydney — Ground Floor, 155–159 William St, Darlinghurst NSW 2010: A street-level shopfront on William Street, near Kings Cross Station. There is one entrance, with a step at the door. ## Work outcomes Getting your RCG opens up gaming-floor work in NSW pubs and clubs — every job that touches the gaming machines needs it, from the floor staff to the person paying out winnings. Required for: Gaming attendant, Cashier who pays out winnings, Responsible Gambling Officer (Responsible Gambling Officers also need Advanced RCG training and the ARCG endorsement on their competency card.), Hotel licensee (Licensees also complete separate Liquor & Gaming NSW licensee training.), Registered club secretary (Club secretaries also complete separate Liquor & Gaming NSW licensee training.) ## FAQs Q: I already hold a NSW RCG competency card. Can I do the course again? A: No. Liquor & Gaming NSW does not allow us to enrol you in the full RCG course while your competency card is current, within 28 days of expiring, or while an interim certificate issued less than 5 years ago is still in force — and doing the full course would not renew your card anyway. Renew online through Service NSW instead: enter your licence number, complete the 45-minute Liquor & Gaming NSW RCG refresher, and pay the card renewal fee (currently $50). Your interim certificate arrives by email straight away and your new card is posted within about 5 weeks. If your card expired more than 28 days ago, you need to do the full course again — book with us as normal. More: [Renew your card at Service NSW](https://www.service.nsw.gov.au/transaction/renew-rsa-or-rcg-competency-card) Q: How long does my RCG last? A: Your NSW competency card's RCG endorsement is valid for 5 years. To renew, you complete the short online Liquor & Gaming NSW RCG Refresher before it expires and pay only the card-issue fee. We do not run refresher courses. ### Barista — Prepare and Serve Espresso Coffee (SITHFAB025 + SITXFSA005) Nationally recognised barista training — SITHFAB025 'Prepare and Serve Espresso Coffee' bundled with its prerequisite unit SITXFSA005 'Use Hygienic Practices for Food Safety'. One blended day on commercial espresso machines. You train on commercial espresso machines. You'll grind the beans and get the extraction right, texture milk, set up your station, and talk customers through the coffee menu. The course covers two nationally recognised units. SITHFAB025 is the barista unit. SITXFSA005 is its food-hygiene prerequisite, and you complete it here — nothing to finish first. What you learn: - Set up your coffee station and work an efficient service - Choose and grind beans for the best extraction - Take orders and recommend drinks to customers - Check your extraction and keep the quality even - Texture milk for a range of drinks - Present drinks well and serve them promptly - Clean and maintain the espresso equipment Facts: - Nationally recognised - 1 day — 6 hrs hands-on - Statement of Attainment the same day your assessments are completed At a glance: - Duration: 1 day — About 2 hrs online, plus 6 hrs hands-on - Assessment: Practical, on the day — You are assessed making drinks at the end of the session - Recognition: Nationally recognised — Accepted in every state and territory Training: In person: You work through a short online module, then join a 6-hour practical session on commercial espresso machines with a trainer. Validity: This is nationally recognised training — your Statement of Attainment for SITHFAB025 and SITXFSA005 is accepted in every state and territory. The food-hygiene unit, SITXFSA005, also meets the food-handler training requirement wherever you work. Your Statement of Attainment is the document you carry. Barista training has no licence or card attached to it, in any state. Recognition: Nationally recognised Accepted in every state and territory Record: Statement of Attainment Locations: - Darlinghurst, Sydney — Ground Floor, 155–159 William St, Darlinghurst NSW 2010: A street-level shopfront on William Street, near Kings Cross Station. There is one entrance, with a step at the door. Your practical session runs here, on commercial espresso machines. ## Work outcomes You walk out able to pull a consistent shot, texture milk and run a coffee station on commercial machines — the coffee skills cafe and bar employers ask for. The food-hygiene unit is included too — that is the training food businesses have to make sure their food handlers have done. Commonly asked for: Barista, Cafe all-rounder, Food and beverage attendant ## What you need - A quick language check is part of enrolment. You'll need enough English to read, write and understand the course. After booking, you'll complete a short language, literacy, numeracy and digital (LLND) check in your student account. You need to pass it to do the course. Not sure? Try a practice check first. If you don't pass, you get a full refund minus the $30 administration fee. - A USI. A Unique Student Identifier. - Photo ID. A valid photo ID, shown when you arrive on the day. For Barista, you also upload it in your student account before the online part. - Already hold a NSW RSA or RCG? Renew it instead. If your competency card is current, expired less than 28 days ago, or your interim certificate was issued less than 5 years ago, we cannot enrol you in the full course again — doing the full course does not renew your card. Renew online through Service NSW instead: a 45-minute Liquor & Gaming NSW refresher plus the card fee. - An email address and mobile number. Liquor & Gaming NSW sends your online assessment link to them. - You must be 18 or over to work with gaming machines. Under-18s are not allowed in the gaming machine areas of New South Wales hotels and clubs. - Accepted ID. Your photo ID must be Australian-issued, or an international passport — student and university IDs are not accepted. ## How it runs - Check your email — Your confirmation email shows your venue, date and time. It comes from no-reply@edway.edu.au. It usually arrives within a few minutes of booking. - Set up your student account — Log in with the details in your confirmation email and set up your account. - Complete a short LLND check — In your student account you complete a short language, literacy, numeracy and digital (LLND) check. You'll need enough English to take part and to pass it. - We confirm your enrolment — Once you've finished the LLND check, we confirm your enrolment by email. If there's a problem with your eligibility, we'll contact you directly before you start. RSA: - On the day — Bring photo ID and your USI, and arrive 15 minutes early. Your ID is checked when you arrive, and you complete your assessment in class. RCG NSW: - On the day — Bring photo ID and arrive 15 minutes early. Your ID is checked when you arrive. Barista: - Upload your photo ID — Upload a valid photo ID in your student account. It's required for all nationally recognised training and confirms your identity for your certificate. - Do your online module — There's an online module to work through — about 2 hours. You can do it before or after your practical session. Your Statement of Attainment is issued once the module is complete. - On the day — Bring one valid photo ID and arrive 15 minutes early — if you're late, you may not be let in. Your ID is checked when you arrive. RSA: - Finish your course — Edway issues your Statement of Attainment, and your interim certificate follows straight away — it lets you start working while you get your competency card. - Find your interim certificate email — Your interim certificate is emailed to you from noreply@onegov.nsw.gov.au, usually within 48 hours — it often lands in spam or junk, so search your inbox for "@one" and it will turn up. Page 1 lets you start working straight away; page 2, with the barcode, is what you'll take to Service NSW. - Apply at Service NSW — Take page 2 of your interim certificate and 100 points of ID to a Service NSW centre and have your photo taken. Page 1 covers you for work for the first 90 days, so visit Service NSW before it runs out if you're working — page 2 itself is valid for 5 years. - Get your card — As soon as you've applied, you can add your digital competency card to the Service NSW app — it's recognised under the law, so there's no waiting for the post. The physical card also arrives by mail within 5 weeks. RCG NSW: - Get your interim certificate — After your course is lodged, you'll get an email and SMS from OneGov with a link to the online assessment. When you pass, follow the prompts and tick the declaration — your interim certificate is then issued. It's valid for 90 days and you can work with gaming machines straight away. - Apply at Service NSW — Take the interim certificate and 100 points of ID to a Service NSW centre. You must apply yourself — nobody can apply for you. - Use your digital card — Your digital card is available in the Service NSW app right after your ID check. - Watch for the posted card — Your physical card is posted — allow about a month. The card cost is included in your course fee. Barista: - No application needed — Your Statement of Attainment is issued on the same day your assessments are completed. - Your record is emailed to you — Your nationally recognised Statement of Attainment is emailed to you when you finish, and it's always in your student account to download. ## Where to book it, and who issues it - NSW | in-person | $408 | Issued by Edway Training (RTO 91401) Location: Sydney Venues: Darlinghurst Booking: Choose a session on the course page # Non-Friable Asbestos Removal and White Card VIC URL: https://www.edway.edu.au/courses/non-friable-asbestos-removal-and-white-card-vic Bonded asbestos removal training plus your construction induction card, booked together. ## Included courses ### Non-Friable Asbestos Removal — Remove non-friable asbestos (CPCCDE3028) A nationally recognised CPCCDE3028 course that qualifies workers to remove non-friable (Class B) asbestos — bonded asbestos that is not crumbly. You train to remove non-friable asbestos safely — the bonded material that is not crumbly, and the kind construction and demolition workers meet most often on site. It is written for the people doing that work: construction and demolition workers taking bonded asbestos off site, and anyone who needs this unit before moving up to Class A friable removal or supervising. What you learn: - Prepare for asbestos removal - Prepare the removal area and site - Enclose the removal site - Carry out the asbestos removal process - Carry out decontamination - Clean up the work site - Complete regulatory processes Facts: - Nationally recognised - Statement of Attainment - Offered in NSW & VIC At a glance: - Duration: 1 day — One full training day - Assessment: On the day — You complete your assessment in class - Recognition: Nationally recognised — Accepted in every state and territory Training: In person: You attend a classroom session with a trainer. Your identity is checked when you arrive, and you complete your assessment on the day. Validity: Your Statement of Attainment for CPCCDE3028 Remove non-friable asbestos is nationally recognised, so it is accepted in every state and territory. Your Statement of Attainment travels with you. The Class B removal licence does not — each state and territory's work health and safety regulator issues its own. Recognition: Nationally recognised Accepted in every state and territory Record: Statement of Attainment Locations: - Hallam, Melbourne — Unit 2, 35 Rimfire Dr, Hallam VIC 3803: Unit 2 in the Rimfire Drive complex, about a 10–12 minute walk from Hallam Station. Look for the Edway sign — the Training Aid branding is inside. ## Work outcomes Class B training is what gets you onto bonded asbestos removal jobs — a licensed removalist can't put you on the tools without it, and it's the unit you have to hold before you can go on to Class A or supervising. Required for: Asbestos removal worker (bonded asbestos) (Removal work is licensed work — you do it for a licensed removalist, or you hold the Class B licence yourself.), Demolition and strip-out worker (Removal work is licensed work — you do it for a licensed removalist, or you hold the Class B licence yourself.), Self-employed tradesperson removing bonded asbestos sheeting (Working on your own above the unlicensed limit means holding the Class B licence yourself, plus the supervisor competency.) ### White Card — Prepare to work safely in the construction industry (CPCWHS1001) The mandatory construction induction ("White Card") training you must complete before working on any Australian construction site. It covers the core work health and safety knowledge you need to step on site safely. You need a White Card before you can work on a construction site. It is the construction induction card the law requires. The course gives you the core work health and safety knowledge to work safely on site. What you learn: - Understand the work health and safety laws and your duties - Spot common construction hazards - Apply risk control measures - Communicate and report safety issues on site - Respond to incidents and emergencies Facts: - Nationally recognised - 1 day - Book in 6 states & territories At a glance: - Duration: About 6.5 hrs — 1 day, including breaks - Assessment: Trainer-led — Completed within the course - Recognition: Nationally recognised — Accepted on building sites in every state and territory Training: In person: A one-day class with a qualified trainer at one of our venues. About 6.5 hours including breaks. Validity: Everywhere in Australia. Your White Card covers you for work on building sites in every state or territory. Site-specific inductions still apply, and the card stops being valid after 2 years out of the construction industry. Recognition: Nationally recognised Accepted on building sites in every state and territory Record: Statement of Attainment Locations: - Hallam, Melbourne — Unit 2, 35 Rimfire Dr, Hallam VIC 3803: Unit 2 in the Rimfire Drive complex, about a 10–12 minute walk from Hallam Station. Look for the Edway sign — the Training Aid branding is inside. - Melbourne CBD — Suite 1.05, Level 1, 3 Bowen Cres, Melbourne VIC 3004: Suite 1.05 on Level 1 of the Bowen Crescent building, a short walk from Anzac Station. - Online — Red Card transfer, Pre-2008 VIC Red Card: Online transfer for people who hold a pre-1 July 2008 Victorian Red Card. ## Work outcomes Getting your White Card opens up opportunities to work in roles like labourer, trades assistant and apprentice — every one of them needs this card before you start. Required for: Construction labourer, Trades assistant, Apprentice (construction trades) ## FAQs Q: Is the White Card nationally recognised? A: Yes. You receive a nationally recognised Statement of Attainment for CPCWHS1001. A valid construction induction (White) card is recognised across Australia, so you don't need a separate local card to work interstate. Site-specific inductions still apply, and your card lapses after 2 years out of the construction industry. Q: How long does it take? A: About 6.5 hours including breaks — one day, in person. Q: Which states can I book? A: You can book in New South Wales, Victoria, South Australia, Western Australia, Tasmania and the Australian Capital Territory. Working in Queensland? A nationally recognised construction induction card is recognised across Australia, so a card issued in another state lets you work on Queensland sites. Q: What do I need to enrol? A: You'll need a valid photo ID and your Unique Student Identifier (USI). You'll also complete a short language, literacy, numeracy and digital check in your student account after booking. For in-person sessions, bring enclosed footwear. Q: How long does my White Card last? A: There's generally no fixed expiry, but your card lapses if you're out of construction work for 2 or more years. A few states have their own validity rules. Pick your state to see the exact validity and who issues your card. Q: What jobs require a White Card? A: Any work classed as construction work on an Australian site needs a current White Card — that covers construction labourers, trades assistants and apprentices across the construction trades, and traffic controllers working on construction sites. Traffic control needs its own traffic-control accreditation as well as your White Card — you need both. Q: Do I need a White Card for traffic control? A: For traffic control on a construction site, yes — but the White Card on its own is not enough. Traffic control needs its own traffic-control accreditation as well, so you need both: our Traffic Controller (TC1) course takes a current White Card as a mandatory entry requirement, and you need your Statement of Attainment for CPCWHS1001 as the evidence — a plastic White Card is not accepted, and entry is refused without it. Q: I have an old Victorian Red Card — is it still valid? (Victoria) A: Yes. A Victorian Red Card issued before 1 July 2008 is still valid. If you'd like to move to a White Card, an online Red Card transfer is available in Victoria. ## What you need - A quick language check is part of enrolment. You'll need enough English to read, write and understand the course. After booking, you'll complete a short language, literacy, numeracy and digital (LLND) check in your student account. You need to pass it to do the course. Not sure? Try a practice check first. If you don't pass, you get a full refund minus the $30 administration fee. - A USI. A Unique Student Identifier. - Photo ID. A valid photo ID, shown when you arrive on the day. - On the day, you'll also show your photo ID. - A current White Card. You need a current White Card (CPCWHS1001, issued after May 2009). Without it, you can't do this course. ## How it runs - Complete a short LLND check — In your student account you complete a short language, literacy, numeracy and digital (LLND) check. You'll need enough English to take part and to pass it. - We confirm your enrolment — Once you've finished the LLND check, we confirm your enrolment by email. If there's a problem with your eligibility, we'll contact you directly before you start. White Card: - Check your email — You'll get two emails: a confirmation showing your venue, date and time, and a separate email to set up your student account. They usually arrive within a few minutes of booking, from no-reply@edway.edu.au. - Set up your student account — Follow the link in your account email to log in and set up your account. - On the day — Bring photo ID and enclosed footwear, and arrive 15 minutes early. Your ID is checked when you arrive, and you complete your assessment in class. Non-Friable Asbestos Removal: - Check your email — Your confirmation email shows the venue, date and time. It comes from no-reply@edway.edu.au. It usually arrives within a few minutes of booking. - Set up your student account — Log in with the details in your confirmation email and set up your account. - On the day — Bring your current White Card, your photo ID and closed-toe shoes, and arrive 15 minutes early. Your ID is checked when you arrive. White Card: - Finish your course — Edway issues your Statement of Attainment for CPCWHS1001 — your nationally recognised training record. - No application needed — Edway applies to WorkSafe Victoria for your White Card on your behalf — there's no form or fee on your side. - Your card comes in the mail — WorkSafe Victoria posts your White Card — allow up to 60 days after your course. Non-Friable Asbestos Removal: - Upload your photo — Your card carries a photo of you, so you upload one before it can be printed. - Your card is printed and posted — Once your photo is in, your Class B card is printed and posted out to you. ## Where to book it, and who issues it - VIC | in-person | $379 | Issued by Edway Training (RTO 91401) Location: Melbourne Venues: Hallam; Melbourne CBD Booking: Choose a session on the course page # TC1 + TMI1 Combined and White Card VIC URL: https://www.edway.edu.au/courses/traffic-controller-and-white-card-vic Both cards Victorian roadside and construction work needs — traffic control, and construction induction. ## Included courses ### Traffic Control (TC1 + TMI1) VIC — Traffic Controller Skill Set for Urban Streets and Low Volume Rural Roads (+ Traffic Management Implementer Skill Set) (RIISS00058 + RIISS00060) Nationally recognised traffic control training under the Austroads National Training Framework — the Traffic Controller (TC1, RIISS00058) and Traffic Management Implementer (TMI1, RIISS00060) skill sets, sold as one combined 3-day course. The entry qualification for traffic control and traffic management implementation on Category 1 roads (urban streets and low-volume rural roads). You train in the Traffic Controller (TC1) and Traffic Management Implementer (TMI1) skill sets for Category 1 roads — urban streets and low-volume rural roads. It is for people entering traffic management and civil construction workers formalising their traffic control and implementation skills. Your Statement of Attainment covers six nationally recognised units. The Traffic Controller skill set (RIISS00058) is RIICOM201E Communicate in the workplace, RIIWHS205E Control traffic with stop-slow bat, and RIIWHS206 Control traffic with portable traffic control devices and temporary traffic signs. The Traffic Management Implementer skill set (RIISS00060) adds RIIRIS301E Apply risk management processes, RIIWHS302E Implement traffic management plans, and RIIWHS303 Position, set up and program portable traffic control devices. RIICOM201E is shared by both skill sets. What you learn: - Control traffic with stop/slow bats and portable traffic control devices - Deploy basic traffic signs and communicate safely at work - Implement traffic management plans and traffic guidance schemes - Apply risk management processes and set up traffic control devices Facts: - RIISS00058 + RIISS00060 - Nationally recognised training - 3 days + workplace practical At a glance: - Duration: 3 training days — 2 days of theory and 1 practical day, followed by workplace practical - Assessment: Theory and practical — Written questions, worksite setup, device operation and sign installation - Recognition: National skill sets — Working-card acceptance depends on the destination jurisdiction Training: Train in the classroom and a simulated work environment: Complete two theory days in Melbourne CBD and one classroom-simulated practical day in Hallam. Then complete the required workplace practical under qualified supervision within six months. Validity: Your TTM Digital Card is the working credential for Category 1 traffic management roles in Victoria. A current card may also be recognised in South Australia, the Northern Territory and Tasmania when any required localised content is completed with a local approved training provider. New South Wales, Queensland and Western Australia use their own schemes, so a Victorian TC1 card is not directly accepted there. Recognition: National skill sets Working-card acceptance depends on the destination jurisdiction Record: Statement of Attainment Locations: - Melbourne CBD, Theory: Your theory sessions are held in Melbourne CBD. - Hallam, Practical: Your practical training is held in Hallam. ## Work outcomes Traffic control work in Victoria starts here — whoever runs the works has to put appropriately trained and qualified people on directing traffic, and this is the entry qualification for Category 1 roads. Required for: Traffic controller (Your card follows the post-course practical — 20 logged hours of traffic control plus three traffic management setups within 6 months — and one final assessment day at Hallam, where both assessments and sign-offs are completed together.), Traffic management implementer (TMI work has its own post-course practical — three traffic management setups within 6 months.) Commonly asked for: Civil construction worker adding traffic control ### White Card — Prepare to work safely in the construction industry (CPCWHS1001) The mandatory construction induction ("White Card") training you must complete before working on any Australian construction site. It covers the core work health and safety knowledge you need to step on site safely. You need a White Card before you can work on a construction site. It is the construction induction card the law requires. The course gives you the core work health and safety knowledge to work safely on site. What you learn: - Understand the work health and safety laws and your duties - Spot common construction hazards - Apply risk control measures - Communicate and report safety issues on site - Respond to incidents and emergencies Facts: - Nationally recognised - 1 day - Book in 6 states & territories At a glance: - Duration: About 6.5 hrs — 1 day, including breaks - Assessment: Trainer-led — Completed within the course - Recognition: Nationally recognised — Accepted on building sites in every state and territory Training: In person: A one-day class with a qualified trainer at one of our venues. About 6.5 hours including breaks. Validity: Everywhere in Australia. Your White Card covers you for work on building sites in every state or territory. Site-specific inductions still apply, and the card stops being valid after 2 years out of the construction industry. Recognition: Nationally recognised Accepted on building sites in every state and territory Record: Statement of Attainment Locations: - Hallam, Melbourne — Unit 2, 35 Rimfire Dr, Hallam VIC 3803: Unit 2 in the Rimfire Drive complex, about a 10–12 minute walk from Hallam Station. Look for the Edway sign — the Training Aid branding is inside. - Melbourne CBD — Suite 1.05, Level 1, 3 Bowen Cres, Melbourne VIC 3004: Suite 1.05 on Level 1 of the Bowen Crescent building, a short walk from Anzac Station. - Online — Red Card transfer, Pre-2008 VIC Red Card: Online transfer for people who hold a pre-1 July 2008 Victorian Red Card. ## Work outcomes Getting your White Card opens up opportunities to work in roles like labourer, trades assistant and apprentice — every one of them needs this card before you start. Required for: Construction labourer, Trades assistant, Apprentice (construction trades) ## FAQs Q: Is the White Card nationally recognised? A: Yes. You receive a nationally recognised Statement of Attainment for CPCWHS1001. A valid construction induction (White) card is recognised across Australia, so you don't need a separate local card to work interstate. Site-specific inductions still apply, and your card lapses after 2 years out of the construction industry. Q: How long does it take? A: About 6.5 hours including breaks — one day, in person. Q: Which states can I book? A: You can book in New South Wales, Victoria, South Australia, Western Australia, Tasmania and the Australian Capital Territory. Working in Queensland? A nationally recognised construction induction card is recognised across Australia, so a card issued in another state lets you work on Queensland sites. Q: What do I need to enrol? A: You'll need a valid photo ID and your Unique Student Identifier (USI). You'll also complete a short language, literacy, numeracy and digital check in your student account after booking. For in-person sessions, bring enclosed footwear. Q: How long does my White Card last? A: There's generally no fixed expiry, but your card lapses if you're out of construction work for 2 or more years. A few states have their own validity rules. Pick your state to see the exact validity and who issues your card. Q: What jobs require a White Card? A: Any work classed as construction work on an Australian site needs a current White Card — that covers construction labourers, trades assistants and apprentices across the construction trades, and traffic controllers working on construction sites. Traffic control needs its own traffic-control accreditation as well as your White Card — you need both. Q: Do I need a White Card for traffic control? A: For traffic control on a construction site, yes — but the White Card on its own is not enough. Traffic control needs its own traffic-control accreditation as well, so you need both: our Traffic Controller (TC1) course takes a current White Card as a mandatory entry requirement, and you need your Statement of Attainment for CPCWHS1001 as the evidence — a plastic White Card is not accepted, and entry is refused without it. Q: I have an old Victorian Red Card — is it still valid? (Victoria) A: Yes. A Victorian Red Card issued before 1 July 2008 is still valid. If you'd like to move to a White Card, an online Red Card transfer is available in Victoria. ## What you need - A quick language check is part of enrolment. You'll need enough English to read, write and understand the course. After booking, you'll complete a short language, literacy, numeracy and digital (LLND) check in your student account. You need to pass it to do the course. Not sure? Try a practice check first. If you don't pass, you get a full refund minus the $30 administration fee. - Minimum age 18. You must be 18 or over to do this course. - A USI. A Unique Student Identifier. - Photo ID. A valid photo ID, shown when you arrive on the day. - Statement of Attainment for CPCWHS1001 (the White Card unit). Send it in before the course: upload it in your student account or email it to us. A copy of the plastic White Card is not accepted for this course. Did your White Card with Edway? We already have it on file. - For the practical day. Steel-capped safety boots, long work pants, a long-sleeved work shirt, a broad-brimmed hat, safety glasses and high-visibility clothing. ## How it runs - Complete a short LLND check — In your student account you complete a short language, literacy, numeracy and digital (LLND) check. You'll need enough English to take part and to pass it. - We confirm your enrolment — Once you've finished the LLND check, we confirm your enrolment by email. If there's a problem with your eligibility, we'll contact you directly before you start. White Card: - Check your email — You'll get two emails: a confirmation showing your venue, date and time, and a separate email to set up your student account. They usually arrive within a few minutes of booking, from no-reply@edway.edu.au. - Set up your student account — Follow the link in your account email to log in and set up your account. - On the day — Bring photo ID and enclosed footwear, and arrive 15 minutes early. Your ID is checked when you arrive, and you complete your assessment in class. Traffic Control (TC1 + TMI1) VIC: - Check your email — Your confirmation email shows your venue, date and time. It comes from no-reply@edway.edu.au. It usually arrives within a few minutes of booking. - Set up your student account — Log in with the details in your confirmation email and set up your account. - On the day — Arrive 15 minutes early. Your ID is checked when you arrive. Bring full PPE for the practical day. White Card: - Finish your course — Edway issues your Statement of Attainment for CPCWHS1001 — your nationally recognised training record. - No application needed — Edway applies to WorkSafe Victoria for your White Card on your behalf — there's no form or fee on your side. - Your card comes in the mail — WorkSafe Victoria posts your White Card — allow up to 60 days after your course. Traffic Control (TC1 + TMI1) VIC: - Finish your TC1 and TMI1 workplace practicals — Complete both within 6 months. - TC1 — 20 logged hours of traffic control - TMI1 — 3 traffic management setups aligned to traffic management plans and traffic guidance schemes - Come in for your final assessment day — Your TC1 and TMI1 assessment and sign-off are done together on one day at Hallam. - Receive your TTM Digital Card — Once the post-course practical is complete, your digital card is recorded on the Austroads national practitioner register. ## Where to book it, and who issues it - VIC | in-person | $1098 | Issued by Edway Training (RTO 91401) Location: Melbourne Venues: Melbourne CBD; Hallam Booking: Choose a session on the course page # Non-Friable Asbestos Removal, Asbestos Removal Supervision and White Card VIC URL: https://www.edway.edu.au/courses/non-friable-asbestos-removal-supervision-and-white-card-vic Removal training, supervisor training and your construction induction card in one booking. ## Included courses ### Non-Friable Asbestos Removal — Remove non-friable asbestos (CPCCDE3028) A nationally recognised CPCCDE3028 course that qualifies workers to remove non-friable (Class B) asbestos — bonded asbestos that is not crumbly. You train to remove non-friable asbestos safely — the bonded material that is not crumbly, and the kind construction and demolition workers meet most often on site. It is written for the people doing that work: construction and demolition workers taking bonded asbestos off site, and anyone who needs this unit before moving up to Class A friable removal or supervising. What you learn: - Prepare for asbestos removal - Prepare the removal area and site - Enclose the removal site - Carry out the asbestos removal process - Carry out decontamination - Clean up the work site - Complete regulatory processes Facts: - Nationally recognised - Statement of Attainment - Offered in NSW & VIC At a glance: - Duration: 1 day — One full training day - Assessment: On the day — You complete your assessment in class - Recognition: Nationally recognised — Accepted in every state and territory Training: In person: You attend a classroom session with a trainer. Your identity is checked when you arrive, and you complete your assessment on the day. Validity: Your Statement of Attainment for CPCCDE3028 Remove non-friable asbestos is nationally recognised, so it is accepted in every state and territory. Your Statement of Attainment travels with you. The Class B removal licence does not — each state and territory's work health and safety regulator issues its own. Recognition: Nationally recognised Accepted in every state and territory Record: Statement of Attainment Locations: - Hallam, Melbourne — Unit 2, 35 Rimfire Dr, Hallam VIC 3803: Unit 2 in the Rimfire Drive complex, about a 10–12 minute walk from Hallam Station. Look for the Edway sign — the Training Aid branding is inside. ## Work outcomes Class B training is what gets you onto bonded asbestos removal jobs — a licensed removalist can't put you on the tools without it, and it's the unit you have to hold before you can go on to Class A or supervising. Required for: Asbestos removal worker (bonded asbestos) (Removal work is licensed work — you do it for a licensed removalist, or you hold the Class B licence yourself.), Demolition and strip-out worker (Removal work is licensed work — you do it for a licensed removalist, or you hold the Class B licence yourself.), Self-employed tradesperson removing bonded asbestos sheeting (Working on your own above the unlicensed limit means holding the Class B licence yourself, plus the supervisor competency.) ### Asbestos Removal Supervision — Supervise asbestos removal (CPCCDE4009) A nationally recognised CPCCDE4009 course for those who supervise licensed asbestos removal work (Class A and/or Class B). You train to plan and oversee licensed asbestos removal, and to run the job to its asbestos removal control plan. This is the supervisor's course, not the removalist's. It's for site supervisors and leading hands overseeing licensed asbestos removal — and anyone a licensed removalist must nominate as the on-site or readily-available supervisor. What you learn: - Plan how you'll supervise a removal job - Oversee preparation of the removal area - Supervise compliant testing and air monitoring - Supervise the removal and decontamination work - Keep the job compliant with the asbestos removal control plan and work health and safety law Facts: - Nationally recognised - 1 day - Offered in NSW & VIC At a glance: - Duration: 1 day — About 8 hrs, start to finish - Assessment: On the day — You complete your assessment in class - Recognition: Nationally recognised — Accepted in every state and territory Training: In person: You spend a full day in the classroom with a trainer, at one of our training centres. Validity: Your Statement of Attainment for CPCCDE4009 Supervise asbestos removal is nationally recognised, so it is accepted in every state and territory. Your Statement of Attainment travels with you. The asbestos removal licence does not — each state and territory's work health and safety regulator issues its own. Recognition: Nationally recognised Accepted in every state and territory Record: Statement of Attainment Locations: - Hallam, Melbourne — Unit 2, 35 Rimfire Dr, Hallam VIC 3803: Unit 2 in the Rimfire Drive complex, about a 10–12 minute walk from Hallam Station. Look for the Edway sign — the Training Aid branding is inside. ## Work outcomes Every licensed asbestos removal job has to have a named supervisor holding this certification — on friable jobs they are at the removal area the whole time it is being carried out, and on non-friable jobs they have to be readily available to the crew. Required for: Asbestos removal supervisor — including site supervisors and leading hands the removalist names (The supervisor is named on the removalist's licence, so the appointment comes from the licensed business you work for.), Self-employed removalist working alone on non-friable asbestos (Working alone on more than 10 square metres of non-friable asbestos means holding the Class B licence and both competencies — worker and supervisor.) ### White Card — Prepare to work safely in the construction industry (CPCWHS1001) The mandatory construction induction ("White Card") training you must complete before working on any Australian construction site. It covers the core work health and safety knowledge you need to step on site safely. You need a White Card before you can work on a construction site. It is the construction induction card the law requires. The course gives you the core work health and safety knowledge to work safely on site. What you learn: - Understand the work health and safety laws and your duties - Spot common construction hazards - Apply risk control measures - Communicate and report safety issues on site - Respond to incidents and emergencies Facts: - Nationally recognised - 1 day - Book in 6 states & territories At a glance: - Duration: About 6.5 hrs — 1 day, including breaks - Assessment: Trainer-led — Completed within the course - Recognition: Nationally recognised — Accepted on building sites in every state and territory Training: In person: A one-day class with a qualified trainer at one of our venues. About 6.5 hours including breaks. Validity: Everywhere in Australia. Your White Card covers you for work on building sites in every state or territory. Site-specific inductions still apply, and the card stops being valid after 2 years out of the construction industry. Recognition: Nationally recognised Accepted on building sites in every state and territory Record: Statement of Attainment Locations: - Hallam, Melbourne — Unit 2, 35 Rimfire Dr, Hallam VIC 3803: Unit 2 in the Rimfire Drive complex, about a 10–12 minute walk from Hallam Station. Look for the Edway sign — the Training Aid branding is inside. - Melbourne CBD — Suite 1.05, Level 1, 3 Bowen Cres, Melbourne VIC 3004: Suite 1.05 on Level 1 of the Bowen Crescent building, a short walk from Anzac Station. - Online — Red Card transfer, Pre-2008 VIC Red Card: Online transfer for people who hold a pre-1 July 2008 Victorian Red Card. ## Work outcomes Getting your White Card opens up opportunities to work in roles like labourer, trades assistant and apprentice — every one of them needs this card before you start. Required for: Construction labourer, Trades assistant, Apprentice (construction trades) ## FAQs Q: Is the White Card nationally recognised? A: Yes. You receive a nationally recognised Statement of Attainment for CPCWHS1001. A valid construction induction (White) card is recognised across Australia, so you don't need a separate local card to work interstate. Site-specific inductions still apply, and your card lapses after 2 years out of the construction industry. Q: How long does it take? A: About 6.5 hours including breaks — one day, in person. Q: Which states can I book? A: You can book in New South Wales, Victoria, South Australia, Western Australia, Tasmania and the Australian Capital Territory. Working in Queensland? A nationally recognised construction induction card is recognised across Australia, so a card issued in another state lets you work on Queensland sites. Q: What do I need to enrol? A: You'll need a valid photo ID and your Unique Student Identifier (USI). You'll also complete a short language, literacy, numeracy and digital check in your student account after booking. For in-person sessions, bring enclosed footwear. Q: How long does my White Card last? A: There's generally no fixed expiry, but your card lapses if you're out of construction work for 2 or more years. A few states have their own validity rules. Pick your state to see the exact validity and who issues your card. Q: What jobs require a White Card? A: Any work classed as construction work on an Australian site needs a current White Card — that covers construction labourers, trades assistants and apprentices across the construction trades, and traffic controllers working on construction sites. Traffic control needs its own traffic-control accreditation as well as your White Card — you need both. Q: Do I need a White Card for traffic control? A: For traffic control on a construction site, yes — but the White Card on its own is not enough. Traffic control needs its own traffic-control accreditation as well, so you need both: our Traffic Controller (TC1) course takes a current White Card as a mandatory entry requirement, and you need your Statement of Attainment for CPCWHS1001 as the evidence — a plastic White Card is not accepted, and entry is refused without it. Q: I have an old Victorian Red Card — is it still valid? (Victoria) A: Yes. A Victorian Red Card issued before 1 July 2008 is still valid. If you'd like to move to a White Card, an online Red Card transfer is available in Victoria. ## What you need - A quick language check is part of enrolment. You'll need enough English to read, write and understand the course. After booking, you'll complete a short language, literacy, numeracy and digital (LLND) check in your student account. You need to pass it to do the course. Not sure? Try a practice check first. If you don't pass, you get a full refund minus the $30 administration fee. - A USI. A Unique Student Identifier. - Photo ID. A valid photo ID, shown when you arrive on the day. - On the day, you'll also show your photo ID. - A current White Card. You need a current White Card (CPCWHS1001, issued after May 2009). Without it, you can't do this course. - A removal Statement of Attainment. For non-friable (CPCCDE3028) or friable (CPCCDE3029) asbestos removal — either one meets the entry requirement. The earlier versions, CPCCDE3014 and CPCCDE3015, are accepted too. ## How it runs - Complete a short LLND check — In your student account you complete a short language, literacy, numeracy and digital (LLND) check. You'll need enough English to take part and to pass it. - We confirm your enrolment — Once you've finished the LLND check, we confirm your enrolment by email. If there's a problem with your eligibility, we'll contact you directly before you start. White Card: - Check your email — You'll get two emails: a confirmation showing your venue, date and time, and a separate email to set up your student account. They usually arrive within a few minutes of booking, from no-reply@edway.edu.au. - Set up your student account — Follow the link in your account email to log in and set up your account. - On the day — Bring photo ID and enclosed footwear, and arrive 15 minutes early. Your ID is checked when you arrive, and you complete your assessment in class. Non-Friable Asbestos Removal: - Check your email — Your confirmation email shows the venue, date and time. It comes from no-reply@edway.edu.au. It usually arrives within a few minutes of booking. - Set up your student account — Log in with the details in your confirmation email and set up your account. - On the day — Bring your current White Card, your photo ID and closed-toe shoes, and arrive 15 minutes early. Your ID is checked when you arrive. Asbestos Removal Supervision: - Check your email — Your confirmation email shows the venue, date and time. It comes from no-reply@edway.edu.au. It usually arrives within a few minutes of booking. - Set up your student account — Log in with the details in your confirmation email and set up your account. - On the day — Bring your removal Statement of Attainment and your photo ID. Arrive 15 minutes early. Your ID is checked when you arrive. White Card: - Finish your course — Edway issues your Statement of Attainment for CPCWHS1001 — your nationally recognised training record. - No application needed — Edway applies to WorkSafe Victoria for your White Card on your behalf — there's no form or fee on your side. - Your card comes in the mail — WorkSafe Victoria posts your White Card — allow up to 60 days after your course. Non-Friable Asbestos Removal: - Upload your photo — Your card carries a photo of you, so you upload one before it can be printed. - Your card is printed and posted — Once your photo is in, your Class B card is printed and posted out to you. Asbestos Removal Supervision: - No application needed — Once your class finishes, your part is done — there is no application to lodge and no regulator to register with. - Your record is emailed to you — Your nationally recognised Statement of Attainment is emailed to you when you finish, and it's always in your student account to download. ## Where to book it, and who issues it - VIC | in-person | $649 | Issued by Edway Training (RTO 91401) Location: Melbourne Venues: Hallam; Melbourne CBD Booking: Choose a session on the course page # RSA and Customer Service (NSW, online) URL: https://www.edway.edu.au/courses/nsw-rsa-and-customer-service-online Both courses online and self-paced — responsible service of alcohol for New South Wales, plus customer service. ## Included courses ### RSA — Provide responsible service of alcohol (SITHFAB021) The mandatory training you need to sell, serve or supply alcohol in licensed venues. Responsible Service of Alcohol (RSA) is nationally recognised unit SITHFAB021; each state sets its own RSA rules. Responsible Service of Alcohol (RSA) is the nationally recognised training — unit SITHFAB021 — required before you can sell, serve or supply alcohol in licensed venues such as pubs, clubs, restaurants, bottle shops, stadiums and festivals. What you learn: - Understand the liquor laws and your responsibilities - Serve alcohol responsibly - Recognise and refuse service to intoxicated or under-age patrons - Use harm-minimisation strategies - Understand the effects of alcohol - Understand the rules for packaged liquor and licensed events Facts: - Nationally recognised training - About 6–7 hrs - Offered in NSW & VIC At a glance: - Duration: About 6–7 hrs — In class or online — same outcome - Prerequisites: No experience needed — Just valid photo ID and a USI - Assessment: Completed within the course - Outcome: NSW RSA competency card — Valid 5 years, applied for at Service NSW Training: Online, self-paced: Start straight away and work through the course online at your own pace — you have up to two months to finish. Validity: Yes — your RSA training is nationally recognised, and your NSW competency card covers licensed venues right across New South Wales. Queensland accepts your NSW RSA as it is, and Western Australia accepts the national unit — just show your Statement of Attainment rather than the NSW card. The ACT and the Northern Territory accept it for three years, then a short refresher. South Australia only accepts training from its own approved providers. Victoria asks for a short online bridging course — far quicker than redoing your training. Record: Statement of Attainment Locations: - Mona Vale, Sydney — Mona Vale Bowling Club, 1598 Pittwater Rd, Mona Vale NSW 2103: Training rooms at Mona Vale Bowling Club, entered through the club's main entrance. - Darlinghurst, Sydney — Ground Floor, 155–159 William St, Darlinghurst NSW 2010: A street-level shopfront on William Street, near Kings Cross Station. There is one entrance, with a step at the door. - Seven Hills, Sydney — Unit 34, 195 Prospect Hwy, Seven Hills NSW 2147: Unit 34 in the Prospect Highway complex. The training rooms are up a staircase, and there is no lift. - Online, self-paced, Start anytime: Self-paced online for NSW — start straight away and work through it at your own pace. Same NSW outcome as the classroom. ## Work outcomes Getting your RSA opens up work in bars, bottle shops, restaurants and festivals — the law requires this training for anyone who sells, serves or supplies alcohol. Required for: Bar attendant, Bottle shop attendant, Waiter in a licensed restaurant, Winery or brewery staff, Festival and event bar staff ## FAQs Q: Will my RSA be recognised in other states? A: Yes — your NSW RSA training is nationally recognised. Queensland accepts it as it is, and Western Australia accepts the national unit itself — just show your Statement of Attainment rather than the NSW card. The Australian Capital Territory and the Northern Territory accept it too, but it lapses three years after you finish, so you complete a short refresher there. Tasmania accepts it for bar staff (licensees need a Tasmanian-approved course). South Australia is the exception — it only accepts RSA training from providers its own Commissioner has approved, and Edway is not on that list. To work in Victoria you'll need a short online bridging course, and you'll need to provide proof you were living outside Victoria (or overseas) when you completed your RSA. Full state-by-state details are on our Student Support page. More: [State-by-state details — Student Support](https://www.edway.edu.au/student-support#q-interstate-recognition) Q: I already hold a NSW RSA competency card. Can I do the course again? (New South Wales) A: No. Liquor & Gaming NSW does not allow us to enrol you in the full RSA course while your competency card is current, within 28 days of expiring, or while an interim certificate issued less than 5 years ago is still in force — and doing the full course would not renew your card anyway. Renew online through Service NSW instead: enter your licence number, complete the 45-minute Liquor & Gaming NSW RSA refresher, and pay the card renewal fee (currently $50). Your interim certificate arrives by email straight away and your new card is posted within about 5 weeks. If your card expired more than 28 days ago, you need to do the full course again — book with us as normal. More: [Renew your card at Service NSW](https://www.service.nsw.gov.au/transaction/renew-rsa-or-rcg-competency-card) Q: How long does my RSA last? A: Your NSW RSA competency card is valid for 5 years. To renew, you complete a short online Liquor & Gaming NSW refresher and pay the card fee. Q: Can I do the RSA online, or do I need to attend in person? A: In New South Wales you can choose an in-person class or study online at your own pace — the outcome is the same. Online study is self-paced and takes around 6 hours, and you have 2 months to finish, counted from your confirmation-email date. You can't skip ahead through the online course — New South Wales liquor law requires approved providers to prevent it. Q: Is there a minimum age to do the RSA? A: There is no minimum age to complete RSA training. You must be 18 or over to sell, serve or supply alcohol. In New South Wales, if you're under 18 you can't serve even with an RSA, unless the regulator approves it. Q: How long do I have to finish the online course? A: Your online RSA stays open for 2 months from the date of your confirmation email. You study at your own pace within that window — start, stop and come back whenever suits you. Most people finish in a single sitting of around 6 hours, so there's plenty of time. Q: What happens if I don't finish the online course within 2 months? A: If you don't complete the course within the 2-month window, your enrolment is recorded as not completed. You won't get an interim certificate, and your fee isn't refunded. You'd need to enrol again. Q: I've finished my course in New South Wales — where's my competency card? (New South Wales) A: First, find your interim certificate. It's emailed to you from noreply@onegov.nsw.gov.au and often lands in spam or junk. Search your inbox, including spam and junk, for "@one" and you'll find it. Take page 2 of it (the barcode page) and 100 points of ID to a Service NSW centre and have your photo taken. Once you've applied, you can add your digital competency card to the Service NSW app straight away — it's recognised under the law. Your physical card arrives in the post within 5 weeks. Q: Do I need an RSA to work in a bottle shop, club or at a festival? A: Yes. You need an RSA before you can sell, serve or supply alcohol in any licensed venue — pubs, clubs, restaurants, bottle shops, stadiums and festivals. Q: What do I need to enrol? A: You'll need a valid photo ID and your Unique Student Identifier (USI). You'll also complete a short language, literacy, numeracy and digital check in your student account after booking. ### Customer Service — Provide service to customers (SITXCCS014) Nationally recognised customer-service unit (SITXCCS014). Self-paced online; earn a Statement of Attainment in serving customers professionally. You learn to communicate professionally, work out what a customer needs, and handle complaints and difficult situations. It suits hospitality, retail and front-of-line service workers, and anyone who's been told they need the SITXCCS014 unit. What you learn: - Greet and serve customers - Work out what a customer needs - Communicate professionally and inclusively - Handle complaints and difficult situations - Work as a team to deliver good service Facts: - Nationally recognised - Online — start anytime - Study online from anywhere At a glance: - Duration: Self-paced — Work through it in your own time - Assessment: Online — Completed within the course - Recognition: Nationally recognised — Accepted in every state and territory Training: Online, self-paced: Work through the course online in your own time. There is nothing to attend and no date to wait for — you log in to your student account, go through the modules, and complete the assessment when you're ready. Validity: Your Statement of Attainment for SITXCCS014 Provide Service to Customers is nationally recognised, so it is accepted in every state and territory. Your Statement of Attainment is the document you carry. Customer service has no licence or card attached to it, in any state. Recognition: Nationally recognised Accepted in every state and territory Record: Statement of Attainment ## Work outcomes You finish able to read what a customer needs, deal with complaints and difficult situations, and communicate professionally — the front-line skills hospitality and retail employers ask for. Commonly asked for: Customer service assistant, Retail sales assistant, Food and beverage attendant ## FAQs Q: Is this course nationally recognised? A: Yes. SITXCCS014 Provide service to customers is a nationally recognised unit, and the Statement of Attainment you receive is recognised in every state and territory. Q: Who issues my Statement of Attainment? A: Edway Training (RTO 91401). Edway delivers this course and issues your Statement of Attainment. Q: Does my Statement of Attainment expire? A: No. This is a unit of competency, so your Statement of Attainment is permanent. There is nothing to renew and no refresher to book. Q: Do I get a card with this course? A: No. Customer service is not a licensed occupation, so there is no card and no regulator to register with. Your Statement of Attainment is the credential, and it is the only document you need to keep. Q: Will my Statement of Attainment be recognised in other states? A: Yes. The unit is nationally recognised, so your Statement of Attainment goes with you to every state and territory. There is no state licence or card to transfer. Q: How is this course delivered? A: Online and self-paced. You work through the modules in your own time in your student account and complete the assessment online. There is no class to attend and no start date to wait for. Q: What do I need to get started? A: A computer or tablet with an internet connection, and your Unique Student Identifier (USI). This is an accredited unit, so a USI is required. Q: Do I need any training or qualifications before I enrol? A: No. There are no prerequisites for this course, so you can enrol without any earlier training. Q: How long do I have to finish the course? A: Your course stays open for 2 months from the date of your confirmation email. You study at your own pace within that window — start, stop and come back whenever suits you. Q: What happens if I don't finish within 2 months? A: If you don't complete the course within the 2-month window, your enrolment is recorded as not completed and your fee isn't refunded. You'd need to enrol again. Q: Do I need photo ID? A: Yes. Photo ID is required for all nationally recognised training. After you book, you upload a valid photo ID in your student account as part of enrolment. ## What you need - A quick language check is part of enrolment. You'll need enough English to read, write and understand the course. After booking, you'll complete a short language, literacy, numeracy and digital (LLND) check in your student account. You need to pass it to do the course. Not sure? Try a practice check first. If you don't pass, you get a full refund minus the $30 administration fee. - A USI. A Unique Student Identifier. - Photo ID. A valid photo ID, uploaded in your student account after booking. - Already hold a NSW RSA or RCG? Renew it instead. If your competency card is current, expired less than 28 days ago, or your interim certificate was issued less than 5 years ago, we cannot enrol you in the full course again — doing the full course does not renew your card. Renew online through Service NSW instead: a 45-minute Liquor & Gaming NSW refresher plus the card fee. ## How it runs - Check your email — Your confirmation email shows your student account login. It comes from no-reply@edway.edu.au. It usually arrives within a few minutes of booking. - Set up your student account — Log in with the details in your confirmation email and set up your account. - Upload your photo ID — Upload a valid photo ID in your student account. It's required for all nationally recognised training and confirms your identity for your certificate. - Complete a short LLND check — In your student account you complete a short language, literacy, numeracy and digital (LLND) check. You'll need enough English to take part and to pass it. - We confirm your enrolment — Once you've finished the LLND check, we confirm your enrolment by email. If there's a problem with your eligibility, we'll contact you directly before you start. RSA: - Start when you're ready — Work through the modules at your own pace — start, stop and come back whenever suits you — and complete the online assessment. You have 2 months to finish, counted from the date of your confirmation email. Customer Service: - Start when you're ready — Work through the modules at your own pace and complete the online assessment. You have 2 months to finish, counted from the date of your confirmation email. Your Statement of Attainment is issued when you finish. RSA: - Finish your course — Edway issues your Statement of Attainment, and your interim certificate follows straight away — it lets you start working while you get your competency card. - Find your interim certificate email — Your interim certificate is emailed to you from noreply@onegov.nsw.gov.au, usually within 48 hours — it often lands in spam or junk, so search your inbox for "@one" and it will turn up. Page 1 lets you start working straight away; page 2, with the barcode, is what you'll take to Service NSW. - Apply at Service NSW — Take page 2 of your interim certificate and 100 points of ID to a Service NSW centre and have your photo taken. Page 1 covers you for work for the first 90 days, so visit Service NSW before it runs out if you're working — page 2 itself is valid for 5 years. - Get your card — As soon as you've applied, you can add your digital competency card to the Service NSW app — it's recognised under the law, so there's no waiting for the post. The physical card also arrives by mail within 5 weeks. ## Where to book it, and who issues it - NSW | online-self-paced | $257 | Issued by Edway Training (RTO 91401) Location: Online Booking: Start anytime, online rsa: NSW | online-self-paced | Online — Study at your own pace — start, stop and come back whenever suits you. You have 2 months to finish, counted from the date of your confirmation email. customer-service: National / online | online-self-paced | Online — Study at your own pace — start, stop and come back whenever suits you. You have 2 months to finish, counted from the date of your confirmation email. # RSA and Customer Service (VIC, online) URL: https://www.edway.edu.au/courses/vic-rsa-and-customer-service-online Both courses online and self-paced — responsible service of alcohol for Victoria, plus customer service. ## Included courses ### RSA — Provide responsible service of alcohol (SITHFAB021) The mandatory training you need to sell, serve or supply alcohol in licensed venues. Responsible Service of Alcohol (RSA) is nationally recognised unit SITHFAB021; each state sets its own RSA rules. Responsible Service of Alcohol (RSA) is the nationally recognised training — unit SITHFAB021 — required before you can sell, serve or supply alcohol in licensed venues such as pubs, clubs, restaurants, bottle shops, stadiums and festivals. What you learn: - Understand the liquor laws and your responsibilities - Serve alcohol responsibly - Recognise and refuse service to intoxicated or under-age patrons - Use harm-minimisation strategies - Understand the effects of alcohol - Understand the rules for packaged liquor and licensed events Facts: - Nationally recognised training - About 6–7 hrs - Offered in NSW & VIC At a glance: - Duration: About 6–7 hrs — Online, self-paced — up to two months - Prerequisites: No experience needed — Just valid photo ID and a USI - Assessment: Completed within the course - Outcome: Victorian RSA certificate — Valid 3 years, from Liquor Control Victoria Training: Online, self-paced: Start straight away and work through the course online at your own pace — you have up to two months to finish. Validity: Yes — your RSA training is nationally recognised, and your Victorian certificate covers licensed venues right across Victoria. Queensland accepts your Victorian RSA as it is, and Western Australia accepts the national unit — just show your Statement of Attainment rather than your Victorian certificate. The ACT and the Northern Territory accept it for three years, then a short refresher. South Australia only accepts training from its own approved providers. New South Wales asks for a short online bridging course — far quicker than redoing your training. Record: Statement of Attainment Locations: - Online, self-paced, Victoria: Self-paced online for Victoria — start straight away and work at your own pace. Victoria's RSA is online-only. ## Work outcomes Getting your RSA opens up work in bars, bottle shops, restaurants and festivals — the law requires this training for anyone who sells, serves or supplies alcohol. Required for: Bar attendant, Bottle shop attendant, Waiter in a licensed restaurant, Winery or brewery staff, Festival and event bar staff ## FAQs Q: Will my RSA be recognised in other states? A: Yes — your Victorian RSA training is nationally recognised. Queensland accepts it as it is, and Western Australia accepts the national unit itself — just show your Statement of Attainment rather than your Victorian certificate. The Australian Capital Territory and the Northern Territory accept it too, but it lapses three years after you finish, so you complete a short refresher there. Tasmania accepts it for bar staff (licensees need a Tasmanian-approved course). South Australia is the exception — it only accepts RSA training from providers its own Commissioner has approved, and Edway is not on that list. To work in New South Wales you'll need a short online bridging course — your Victorian RSA needs to have been completed within the last three years to be eligible. Full state-by-state details are on our Student Support page. More: [State-by-state details — Student Support](https://www.edway.edu.au/student-support#q-interstate-recognition) Q: How long does my RSA last? A: Your Victorian RSA certificate is valid for 3 years. You complete a free RSA refresher every 3 years to stay current. Q: Can I do the RSA online, or do I need to attend in person? A: In Victoria the RSA is online-only, so there is no in-person class. Online study is self-paced and takes around 6 hours. You have 2 months to finish, counted from your confirmation-email date. Q: Is there a minimum age to do the RSA? A: There is no minimum age to complete RSA training. You must be 18 or over to sell, serve or supply alcohol in Victoria. Q: How long do I have to finish the online course? A: Your online RSA stays open for 2 months from the date of your confirmation email. You study at your own pace within that window — start, stop and come back whenever suits you. Most people finish in a single sitting of around 6 hours, so there's plenty of time. Q: What happens if I don't finish the online course within 2 months? A: If you don't complete the course within the 2-month window, your enrolment is recorded as not completed and your fee isn't refunded. You'd need to enrol again. Q: Do I need an RSA to work in a bottle shop, club or at a festival? A: Yes. You need an RSA before you can sell, serve or supply alcohol in any licensed venue — pubs, clubs, restaurants, bottle shops, stadiums and festivals. Q: What do I need to enrol? A: You'll need a valid photo ID and your Unique Student Identifier (USI). You'll also complete a short language, literacy, numeracy and digital check in your student account after booking. ### Customer Service — Provide service to customers (SITXCCS014) Nationally recognised customer-service unit (SITXCCS014). Self-paced online; earn a Statement of Attainment in serving customers professionally. You learn to communicate professionally, work out what a customer needs, and handle complaints and difficult situations. It suits hospitality, retail and front-of-line service workers, and anyone who's been told they need the SITXCCS014 unit. What you learn: - Greet and serve customers - Work out what a customer needs - Communicate professionally and inclusively - Handle complaints and difficult situations - Work as a team to deliver good service Facts: - Nationally recognised - Online — start anytime - Study online from anywhere At a glance: - Duration: Self-paced — Work through it in your own time - Assessment: Online — Completed within the course - Recognition: Nationally recognised — Accepted in every state and territory Training: Online, self-paced: Work through the course online in your own time. There is nothing to attend and no date to wait for — you log in to your student account, go through the modules, and complete the assessment when you're ready. Validity: Your Statement of Attainment for SITXCCS014 Provide Service to Customers is nationally recognised, so it is accepted in every state and territory. Your Statement of Attainment is the document you carry. Customer service has no licence or card attached to it, in any state. Recognition: Nationally recognised Accepted in every state and territory Record: Statement of Attainment ## Work outcomes You finish able to read what a customer needs, deal with complaints and difficult situations, and communicate professionally — the front-line skills hospitality and retail employers ask for. Commonly asked for: Customer service assistant, Retail sales assistant, Food and beverage attendant ## FAQs Q: Is this course nationally recognised? A: Yes. SITXCCS014 Provide service to customers is a nationally recognised unit, and the Statement of Attainment you receive is recognised in every state and territory. Q: Who issues my Statement of Attainment? A: Edway Training (RTO 91401). Edway delivers this course and issues your Statement of Attainment. Q: Does my Statement of Attainment expire? A: No. This is a unit of competency, so your Statement of Attainment is permanent. There is nothing to renew and no refresher to book. Q: Do I get a card with this course? A: No. Customer service is not a licensed occupation, so there is no card and no regulator to register with. Your Statement of Attainment is the credential, and it is the only document you need to keep. Q: Will my Statement of Attainment be recognised in other states? A: Yes. The unit is nationally recognised, so your Statement of Attainment goes with you to every state and territory. There is no state licence or card to transfer. Q: How is this course delivered? A: Online and self-paced. You work through the modules in your own time in your student account and complete the assessment online. There is no class to attend and no start date to wait for. Q: What do I need to get started? A: A computer or tablet with an internet connection, and your Unique Student Identifier (USI). This is an accredited unit, so a USI is required. Q: Do I need any training or qualifications before I enrol? A: No. There are no prerequisites for this course, so you can enrol without any earlier training. Q: How long do I have to finish the course? A: Your course stays open for 2 months from the date of your confirmation email. You study at your own pace within that window — start, stop and come back whenever suits you. Q: What happens if I don't finish within 2 months? A: If you don't complete the course within the 2-month window, your enrolment is recorded as not completed and your fee isn't refunded. You'd need to enrol again. Q: Do I need photo ID? A: Yes. Photo ID is required for all nationally recognised training. After you book, you upload a valid photo ID in your student account as part of enrolment. ## What you need - A quick language check is part of enrolment. You'll need enough English to read, write and understand the course. After booking, you'll complete a short language, literacy, numeracy and digital (LLND) check in your student account. You need to pass it to do the course. Not sure? Try a practice check first. If you don't pass, you get a full refund minus the $30 administration fee. - A USI. A Unique Student Identifier. - Photo ID. A valid photo ID, uploaded in your student account after booking. ## How it runs - Check your email — Your confirmation email shows your student account login. It comes from no-reply@edway.edu.au. It usually arrives within a few minutes of booking. - Set up your student account — Log in with the details in your confirmation email and set up your account. - Upload your photo ID — Upload a valid photo ID in your student account. It's required for all nationally recognised training and confirms your identity for your certificate. - Complete a short LLND check — In your student account you complete a short language, literacy, numeracy and digital (LLND) check. You'll need enough English to take part and to pass it. - We confirm your enrolment — Once you've finished the LLND check, we confirm your enrolment by email. If there's a problem with your eligibility, we'll contact you directly before you start. RSA: - Start when you're ready — Work through the modules at your own pace — start, stop and come back whenever suits you — and complete the online assessment. You have 2 months to finish, counted from the date of your confirmation email. Customer Service: - Start when you're ready — Work through the modules at your own pace and complete the online assessment. You have 2 months to finish, counted from the date of your confirmation email. Your Statement of Attainment is issued when you finish. RSA: - Finish your course — Edway sends your completion to Liquor Control Victoria — allow a few working days. Your Statement of Attainment comes from Edway; in Victoria your employer doesn't need it. - Watch your inbox — Liquor Control Victoria emails you a certificate number. - Complete the Learning Hub steps — Create an LCV Learning Hub account and complete a short pre-survey, the compulsory "Sexual Harassment and Assault: Recognise, Prevent and Respond" module and a post-survey. - Download your certificate — Download your RSA Certificate of Completion from the Learning Hub — it's the document you use at work, and your employer keeps a copy on site. ## Where to book it, and who issues it - VIC | online-self-paced | $166 | Issued by Edway Training (RTO 91401) Location: Online Booking: Start anytime, online rsa: VIC | online-self-paced | Online — Study at your own pace — start, stop and come back whenever suits you. You have 2 months to finish, counted from the date of your confirmation email. customer-service: National / online | online-self-paced | Online — Study at your own pace — start, stop and come back whenever suits you. You have 2 months to finish, counted from the date of your confirmation email. # RSA and Customer Service URL: https://www.edway.edu.au/courses/rsa-and-customer-service Responsible service of alcohol in the classroom, plus self-paced online customer service training. ## Included courses ### RSA — Provide responsible service of alcohol (SITHFAB021) The mandatory training you need to sell, serve or supply alcohol in licensed venues. Responsible Service of Alcohol (RSA) is nationally recognised unit SITHFAB021; each state sets its own RSA rules. Responsible Service of Alcohol (RSA) is the nationally recognised training — unit SITHFAB021 — required before you can sell, serve or supply alcohol in licensed venues such as pubs, clubs, restaurants, bottle shops, stadiums and festivals. What you learn: - Understand the liquor laws and your responsibilities - Serve alcohol responsibly - Recognise and refuse service to intoxicated or under-age patrons - Use harm-minimisation strategies - Understand the effects of alcohol - Understand the rules for packaged liquor and licensed events Facts: - Nationally recognised training - About 6–7 hrs - Offered in NSW & VIC At a glance: - Duration: About 6–7 hrs — In class or online — same outcome - Prerequisites: No experience needed — Just valid photo ID and a USI - Assessment: Completed within the course - Outcome: NSW RSA competency card — Valid 5 years, applied for at Service NSW Training: In person: A class with a qualified trainer at one of our venues. 6–7 hours. Validity: Yes — your RSA training is nationally recognised, and your NSW competency card covers licensed venues right across New South Wales. Queensland accepts your NSW RSA as it is, and Western Australia accepts the national unit — just show your Statement of Attainment rather than the NSW card. The ACT and the Northern Territory accept it for three years, then a short refresher. South Australia only accepts training from its own approved providers. Victoria asks for a short online bridging course — far quicker than redoing your training. Record: Statement of Attainment Locations: - Mona Vale, Sydney — Mona Vale Bowling Club, 1598 Pittwater Rd, Mona Vale NSW 2103: Training rooms at Mona Vale Bowling Club, entered through the club's main entrance. - Darlinghurst, Sydney — Ground Floor, 155–159 William St, Darlinghurst NSW 2010: A street-level shopfront on William Street, near Kings Cross Station. There is one entrance, with a step at the door. - Seven Hills, Sydney — Unit 34, 195 Prospect Hwy, Seven Hills NSW 2147: Unit 34 in the Prospect Highway complex. The training rooms are up a staircase, and there is no lift. - Online, self-paced, Start anytime: Self-paced online for NSW — start straight away and work through it at your own pace. Same NSW outcome as the classroom. ## Work outcomes Getting your RSA opens up work in bars, bottle shops, restaurants and festivals — the law requires this training for anyone who sells, serves or supplies alcohol. Required for: Bar attendant, Bottle shop attendant, Waiter in a licensed restaurant, Winery or brewery staff, Festival and event bar staff ## FAQs Q: Will my RSA be recognised in other states? A: Yes — your NSW RSA training is nationally recognised. Queensland accepts it as it is, and Western Australia accepts the national unit itself — just show your Statement of Attainment rather than the NSW card. The Australian Capital Territory and the Northern Territory accept it too, but it lapses three years after you finish, so you complete a short refresher there. Tasmania accepts it for bar staff (licensees need a Tasmanian-approved course). South Australia is the exception — it only accepts RSA training from providers its own Commissioner has approved, and Edway is not on that list. To work in Victoria you'll need a short online bridging course, and you'll need to provide proof you were living outside Victoria (or overseas) when you completed your RSA. Full state-by-state details are on our Student Support page. More: [State-by-state details — Student Support](https://www.edway.edu.au/student-support#q-interstate-recognition) Q: I already hold a NSW RSA competency card. Can I do the course again? (New South Wales) A: No. Liquor & Gaming NSW does not allow us to enrol you in the full RSA course while your competency card is current, within 28 days of expiring, or while an interim certificate issued less than 5 years ago is still in force — and doing the full course would not renew your card anyway. Renew online through Service NSW instead: enter your licence number, complete the 45-minute Liquor & Gaming NSW RSA refresher, and pay the card renewal fee (currently $50). Your interim certificate arrives by email straight away and your new card is posted within about 5 weeks. If your card expired more than 28 days ago, you need to do the full course again — book with us as normal. More: [Renew your card at Service NSW](https://www.service.nsw.gov.au/transaction/renew-rsa-or-rcg-competency-card) Q: How long does my RSA last? A: Your NSW RSA competency card is valid for 5 years. To renew, you complete a short online Liquor & Gaming NSW refresher and pay the card fee. Q: Can I do the RSA online, or do I need to attend in person? A: In New South Wales you can choose an in-person class or study online at your own pace — the outcome is the same. Online study is self-paced and takes around 6 hours, and you have 2 months to finish, counted from your confirmation-email date. You can't skip ahead through the online course — New South Wales liquor law requires approved providers to prevent it. Q: Is there a minimum age to do the RSA? A: There is no minimum age to complete RSA training. You must be 18 or over to sell, serve or supply alcohol. In New South Wales, if you're under 18 you can't serve even with an RSA, unless the regulator approves it. Q: I've finished my course in New South Wales — where's my competency card? (New South Wales) A: First, find your interim certificate. It's emailed to you from noreply@onegov.nsw.gov.au and often lands in spam or junk. Search your inbox, including spam and junk, for "@one" and you'll find it. Take page 2 of it (the barcode page) and 100 points of ID to a Service NSW centre and have your photo taken. Once you've applied, you can add your digital competency card to the Service NSW app straight away — it's recognised under the law. Your physical card arrives in the post within 5 weeks. Q: Do I need an RSA to work in a bottle shop, club or at a festival? A: Yes. You need an RSA before you can sell, serve or supply alcohol in any licensed venue — pubs, clubs, restaurants, bottle shops, stadiums and festivals. Q: What do I need to enrol? A: You'll need a valid photo ID and your Unique Student Identifier (USI). You'll also complete a short language, literacy, numeracy and digital check in your student account after booking. ### Customer Service — Provide service to customers (SITXCCS014) Nationally recognised customer-service unit (SITXCCS014). Self-paced online; earn a Statement of Attainment in serving customers professionally. You learn to communicate professionally, work out what a customer needs, and handle complaints and difficult situations. It suits hospitality, retail and front-of-line service workers, and anyone who's been told they need the SITXCCS014 unit. What you learn: - Greet and serve customers - Work out what a customer needs - Communicate professionally and inclusively - Handle complaints and difficult situations - Work as a team to deliver good service Facts: - Nationally recognised - Online — start anytime - Study online from anywhere At a glance: - Duration: Self-paced — Work through it in your own time - Assessment: Online — Completed within the course - Recognition: Nationally recognised — Accepted in every state and territory Training: Online, self-paced: Work through the course online in your own time. There is nothing to attend and no date to wait for — you log in to your student account, go through the modules, and complete the assessment when you're ready. Validity: Your Statement of Attainment for SITXCCS014 Provide Service to Customers is nationally recognised, so it is accepted in every state and territory. Your Statement of Attainment is the document you carry. Customer service has no licence or card attached to it, in any state. Recognition: Nationally recognised Accepted in every state and territory Record: Statement of Attainment ## Work outcomes You finish able to read what a customer needs, deal with complaints and difficult situations, and communicate professionally — the front-line skills hospitality and retail employers ask for. Commonly asked for: Customer service assistant, Retail sales assistant, Food and beverage attendant ## FAQs Q: Is this course nationally recognised? A: Yes. SITXCCS014 Provide service to customers is a nationally recognised unit, and the Statement of Attainment you receive is recognised in every state and territory. Q: Who issues my Statement of Attainment? A: Edway Training (RTO 91401). Edway delivers this course and issues your Statement of Attainment. Q: Does my Statement of Attainment expire? A: No. This is a unit of competency, so your Statement of Attainment is permanent. There is nothing to renew and no refresher to book. Q: Do I get a card with this course? A: No. Customer service is not a licensed occupation, so there is no card and no regulator to register with. Your Statement of Attainment is the credential, and it is the only document you need to keep. Q: Will my Statement of Attainment be recognised in other states? A: Yes. The unit is nationally recognised, so your Statement of Attainment goes with you to every state and territory. There is no state licence or card to transfer. Q: How is this course delivered? A: Online and self-paced. You work through the modules in your own time in your student account and complete the assessment online. There is no class to attend and no start date to wait for. Q: What do I need to get started? A: A computer or tablet with an internet connection, and your Unique Student Identifier (USI). This is an accredited unit, so a USI is required. Q: Do I need any training or qualifications before I enrol? A: No. There are no prerequisites for this course, so you can enrol without any earlier training. Q: How long do I have to finish the course? A: Your course stays open for 2 months from the date of your confirmation email. You study at your own pace within that window — start, stop and come back whenever suits you. Q: What happens if I don't finish within 2 months? A: If you don't complete the course within the 2-month window, your enrolment is recorded as not completed and your fee isn't refunded. You'd need to enrol again. Q: Do I need photo ID? A: Yes. Photo ID is required for all nationally recognised training. After you book, you upload a valid photo ID in your student account as part of enrolment. ## What you need - A quick language check is part of enrolment. You'll need enough English to read, write and understand the course. After booking, you'll complete a short language, literacy, numeracy and digital (LLND) check in your student account. You need to pass it to do the course. Not sure? Try a practice check first. If you don't pass, you get a full refund minus the $30 administration fee. - A USI. A Unique Student Identifier. - Photo ID. A valid photo ID, uploaded in your student account after booking. - Already hold a NSW RSA or RCG? Renew it instead. If your competency card is current, expired less than 28 days ago, or your interim certificate was issued less than 5 years ago, we cannot enrol you in the full course again — doing the full course does not renew your card. Renew online through Service NSW instead: a 45-minute Liquor & Gaming NSW refresher plus the card fee. ## How it runs - Set up your student account — Log in with the details in your confirmation email and set up your account. - Complete a short LLND check — In your student account you complete a short language, literacy, numeracy and digital (LLND) check. You'll need enough English to take part and to pass it. - We confirm your enrolment — Once you've finished the LLND check, we confirm your enrolment by email. If there's a problem with your eligibility, we'll contact you directly before you start. RSA: - Check your email — Your confirmation email shows your venue, date and time. It comes from no-reply@edway.edu.au. It usually arrives within a few minutes of booking. - On the day — Bring photo ID and your USI, and arrive 15 minutes early. Your ID is checked when you arrive, and you complete your assessment in class. Customer Service: - Check your email — Your confirmation email shows your student account login. It comes from no-reply@edway.edu.au. It usually arrives within a few minutes of booking. - Upload your photo ID — Upload a valid photo ID in your student account. It's required for all nationally recognised training and confirms your identity for your certificate. - Start when you're ready — Work through the modules at your own pace and complete the online assessment. You have 2 months to finish, counted from the date of your confirmation email. Your Statement of Attainment is issued when you finish. RSA: - Finish your course — Edway issues your Statement of Attainment, and your interim certificate follows straight away — it lets you start working while you get your competency card. - Find your interim certificate email — Your interim certificate is emailed to you from noreply@onegov.nsw.gov.au, usually within 48 hours — it often lands in spam or junk, so search your inbox for "@one" and it will turn up. Page 1 lets you start working straight away; page 2, with the barcode, is what you'll take to Service NSW. - Apply at Service NSW — Take page 2 of your interim certificate and 100 points of ID to a Service NSW centre and have your photo taken. Page 1 covers you for work for the first 90 days, so visit Service NSW before it runs out if you're working — page 2 itself is valid for 5 years. - Get your card — As soon as you've applied, you can add your digital competency card to the Service NSW app — it's recognised under the law, so there's no waiting for the post. The physical card also arrives by mail within 5 weeks. ## Where to book it, and who issues it - NSW | blended | $278 | Issued by Edway Training (RTO 91401) Location: Sydney and online Venues: Darlinghurst; Seven Hills; Mona Vale Booking: Choose a session on the course page rsa: NSW | in-person | Sydney customer-service: National / online | online-self-paced | Online — Study at your own pace — start, stop and come back whenever suits you. You have 2 months to finish, counted from the date of your confirmation email. ## Locations # Sydney, NSW URL: https://www.edway.edu.au/locations/sydney Venues: - Darlinghurst — Ground Floor, 155–159 William St, Darlinghurst NSW 2010 - Seven Hills — Unit 34, 195 Prospect Hwy, Seven Hills NSW 2147 - Mona Vale — Mona Vale Bowling Club, 1598 Pittwater Rd, Mona Vale NSW 2103 Courses here: - [White Card](https://www.edway.edu.au/courses/white-card/sydney) - [RSA](https://www.edway.edu.au/courses/rsa/sydney) - [RSA and RCG](https://www.edway.edu.au/courses/rsa-and-rcg?state=NSW) - [Non-Friable Asbestos Removal](https://www.edway.edu.au/courses/asbestos-non-friable/sydney) - [Asbestos Removal Supervision](https://www.edway.edu.au/courses/asbestos-supervise/sydney) - [RSA and Barista](https://www.edway.edu.au/courses/rsa-and-barista?state=NSW) - [RSA, RCG and Barista](https://www.edway.edu.au/courses/rsa-rcg-and-barista?state=NSW) - [Licensee Training NSW](https://www.edway.edu.au/courses/licensee?state=NSW) - [Advanced RCG NSW](https://www.edway.edu.au/courses/arcg?state=NSW) - [Friable Asbestos Removal](https://www.edway.edu.au/courses/asbestos-friable?state=NSW) - [CPR](https://www.edway.edu.au/courses/cpr/sydney) - [First Aid](https://www.edway.edu.au/courses/first-aid/sydney) - [Friable and Non-Friable Asbestos Removal](https://www.edway.edu.au/courses/friable-and-non-friable-asbestos-removal?state=NSW) - [HSR Training NSW](https://www.edway.edu.au/courses/hsr?state=NSW) - [RCG NSW](https://www.edway.edu.au/courses/rcg?state=NSW) - [RCG and Advanced RCG](https://www.edway.edu.au/courses/rcg-and-advanced-rcg?state=NSW) - [Working at Heights](https://www.edway.edu.au/courses/working-at-heights?state=NSW) - [Working at Heights and Confined Spaces](https://www.edway.edu.au/courses/working-at-heights-and-confined-spaces?state=NSW) - [Working at Heights Refresher](https://www.edway.edu.au/courses/working-at-heights-refresher?state=NSW) - [Advanced First Aid](https://www.edway.edu.au/courses/advanced-first-aid/sydney) - [Barista](https://www.edway.edu.au/courses/barista/sydney) - [Licensee Training NSW and Advanced RCG NSW](https://www.edway.edu.au/courses/licensee-and-advanced-rcg?state=NSW) - [Childcare First Aid](https://www.edway.edu.au/courses/childcare-first-aid/sydney) - [Confined Spaces](https://www.edway.edu.au/courses/confined-spaces?state=NSW) - [Confined Spaces Refresher](https://www.edway.edu.au/courses/confined-spaces-refresher?state=NSW) - [Excavator Training](https://www.edway.edu.au/courses/excavator?state=NSW) - [Advanced Resuscitation](https://www.edway.edu.au/courses/advanced-resuscitation/sydney) - [Chief Fire Warden](https://www.edway.edu.au/courses/chief-fire-warden/sydney) - [Professional Restaurant Service Skills Stage 2 Practical – In Person](https://www.edway.edu.au/courses/restaurant-service-practical?state=NSW) - [Demolition Hazards & WHS](https://www.edway.edu.au/courses/demolition-hazards?state=NSW) - [Fire Extinguisher](https://www.edway.edu.au/courses/fire-extinguisher/sydney) - [Fire Warden](https://www.edway.edu.au/courses/fire-warden/sydney) - [Food Safety Supervisor](https://www.edway.edu.au/courses/food-safety-supervisor/sydney) - [RSA and Customer Service](https://www.edway.edu.au/courses/rsa-and-customer-service?state=NSW) # Darlinghurst URL: https://www.edway.edu.au/locations/darlinghurst Address: Ground Floor, 155–159 William St, Darlinghurst NSW 2010 City: Sydney, NSW Entrance: Enter directly from William Street through the shopfront branded Edway and Training Aid. There is one public entrance. Accessibility: The entrance has one step through a standard-width door. There is no alternative entrance. Parking: There is no customer parking on site. Paid parking is available nearby at Wilson Parking and at Secure Parking in Kings Cross. Limited metered street parking may be available. Always check the signs. Parking availability, hours and fees can change, so check the operator's website before travelling. Transport: The venue is close to Kings Cross Station, and buses stop nearby on William Street. Use the Transport for NSW Trip Planner for the best current service and accessible-travel information. Amenities: Cafés and food options are available nearby. Nearby: Kings Cross, Potts Point, Woolloomooloo, Surry Hills, the Sydney CBD, Paddington, Bondi, Bondi Junction, Coogee, Newtown, Glebe Courses here: - [White Card](https://www.edway.edu.au/courses/white-card/darlinghurst) - [RSA](https://www.edway.edu.au/courses/rsa?state=NSW&mode=in-person&venue=darlinghurst) - [RSA and RCG](https://www.edway.edu.au/courses/rsa-and-rcg?state=NSW&mode=in-person&venue=darlinghurst) - [RSA and Barista](https://www.edway.edu.au/courses/rsa-and-barista?state=NSW&mode=in-person&venue=darlinghurst) - [RSA, RCG and Barista](https://www.edway.edu.au/courses/rsa-rcg-and-barista?state=NSW&mode=in-person&venue=darlinghurst) - [Licensee Training NSW](https://www.edway.edu.au/courses/licensee?state=NSW&mode=in-person&venue=darlinghurst) - [Advanced RCG NSW](https://www.edway.edu.au/courses/arcg?state=NSW&mode=in-person&venue=darlinghurst) - [CPR](https://www.edway.edu.au/courses/cpr/darlinghurst) - [First Aid](https://www.edway.edu.au/courses/first-aid/darlinghurst) - [HSR Training NSW](https://www.edway.edu.au/courses/hsr?state=NSW&mode=in-person&venue=darlinghurst) - [RCG NSW](https://www.edway.edu.au/courses/rcg?state=NSW&mode=in-person&venue=darlinghurst) - [RCG and Advanced RCG](https://www.edway.edu.au/courses/rcg-and-advanced-rcg?state=NSW&mode=in-person&venue=darlinghurst) - [Advanced First Aid](https://www.edway.edu.au/courses/advanced-first-aid/darlinghurst) - [Barista](https://www.edway.edu.au/courses/barista?state=NSW&mode=in-person&venue=darlinghurst) - [Licensee Training NSW and Advanced RCG NSW](https://www.edway.edu.au/courses/licensee-and-advanced-rcg?state=NSW&mode=in-person&venue=darlinghurst) - [Childcare First Aid](https://www.edway.edu.au/courses/childcare-first-aid/darlinghurst) - [Advanced Resuscitation](https://www.edway.edu.au/courses/advanced-resuscitation?state=NSW&mode=in-person&venue=darlinghurst) - [Chief Fire Warden](https://www.edway.edu.au/courses/chief-fire-warden?state=NSW&mode=in-person&venue=darlinghurst) - [Professional Restaurant Service Skills Stage 2 Practical – In Person](https://www.edway.edu.au/courses/restaurant-service-practical?state=NSW&mode=in-person&venue=darlinghurst) - [Demolition Hazards & WHS](https://www.edway.edu.au/courses/demolition-hazards?state=NSW&mode=in-person&venue=darlinghurst) - [Food Safety Supervisor](https://www.edway.edu.au/courses/food-safety-supervisor?state=NSW&mode=in-person&venue=darlinghurst) - [RSA and Customer Service](https://www.edway.edu.au/courses/rsa-and-customer-service?state=NSW&mode=in-person&venue=darlinghurst) # Seven Hills URL: https://www.edway.edu.au/locations/seven-hills Address: Unit 34, 195 Prospect Hwy, Seven Hills NSW 2147 City: Sydney, NSW Entrance: Look for Unit 34 and the Edway/Training Aid signage. The entrance leads to a staircase up to the training rooms. Accessibility: We have a ground-floor training room available for participants who require wheelchair access or have difficulty using stairs. Its availability may depend on participant numbers, so please notify us of any accessibility requirements when booking. Parking: There is no customer parking on site. Limited public parking may be available nearby, including the small Blacktown Council Car Park 72 on Hope Street. Parking limits and availability vary, so check all signs. Allow extra time to park and walk to the venue. Transport: Seven Hills Station and the bus interchange are nearby. Use the Transport for NSW Trip Planner for the best current service and accessible-travel information. Amenities: Food and coffee options are available nearby. Nearby: Blacktown, Toongabbie, Kings Langley, Lalor Park, Prospect, Pendle Hill, Baulkham Hills, Bella Vista, Castle Hill, Parramatta Courses here: - [White Card](https://www.edway.edu.au/courses/white-card/seven-hills) - [RSA](https://www.edway.edu.au/courses/rsa?state=NSW&mode=in-person&venue=seven-hills) - [RSA and RCG](https://www.edway.edu.au/courses/rsa-and-rcg?state=NSW&mode=in-person&venue=seven-hills) - [Non-Friable Asbestos Removal](https://www.edway.edu.au/courses/asbestos-non-friable?state=NSW&mode=in-person&venue=seven-hills) - [Asbestos Removal Supervision](https://www.edway.edu.au/courses/asbestos-supervise?state=NSW&mode=in-person&venue=seven-hills) - [Licensee Training NSW](https://www.edway.edu.au/courses/licensee?state=NSW&mode=in-person&venue=seven-hills) - [Advanced RCG NSW](https://www.edway.edu.au/courses/arcg?state=NSW&mode=in-person&venue=seven-hills) - [Friable Asbestos Removal](https://www.edway.edu.au/courses/asbestos-friable?state=NSW&mode=in-person&venue=seven-hills) - [CPR](https://www.edway.edu.au/courses/cpr/seven-hills) - [First Aid](https://www.edway.edu.au/courses/first-aid/seven-hills) - [Friable and Non-Friable Asbestos Removal](https://www.edway.edu.au/courses/friable-and-non-friable-asbestos-removal?state=NSW&mode=in-person&venue=seven-hills) - [RCG NSW](https://www.edway.edu.au/courses/rcg?state=NSW&mode=in-person&venue=seven-hills) - [Working at Heights](https://www.edway.edu.au/courses/working-at-heights?state=NSW&mode=in-person&venue=seven-hills) - [Working at Heights and Confined Spaces](https://www.edway.edu.au/courses/working-at-heights-and-confined-spaces?state=NSW&mode=in-person&venue=seven-hills) - [Working at Heights Refresher](https://www.edway.edu.au/courses/working-at-heights-refresher?state=NSW&mode=in-person&venue=seven-hills) - [Advanced First Aid](https://www.edway.edu.au/courses/advanced-first-aid/seven-hills) - [Childcare First Aid](https://www.edway.edu.au/courses/childcare-first-aid/seven-hills) - [Confined Spaces](https://www.edway.edu.au/courses/confined-spaces?state=NSW&mode=in-person&venue=seven-hills) - [Confined Spaces Refresher](https://www.edway.edu.au/courses/confined-spaces-refresher?state=NSW&mode=in-person&venue=seven-hills) - [Excavator Training](https://www.edway.edu.au/courses/excavator?state=NSW&mode=in-person&venue=seven-hills) - [Advanced Resuscitation](https://www.edway.edu.au/courses/advanced-resuscitation?state=NSW&mode=in-person&venue=seven-hills) - [Chief Fire Warden](https://www.edway.edu.au/courses/chief-fire-warden?state=NSW&mode=in-person&venue=seven-hills) - [Demolition Hazards & WHS](https://www.edway.edu.au/courses/demolition-hazards?state=NSW&mode=in-person&venue=seven-hills) - [Fire Extinguisher](https://www.edway.edu.au/courses/fire-extinguisher?state=NSW&mode=in-person&venue=seven-hills) - [Fire Warden](https://www.edway.edu.au/courses/fire-warden?state=NSW&mode=in-person&venue=seven-hills) - [RSA and Customer Service](https://www.edway.edu.au/courses/rsa-and-customer-service?state=NSW&mode=in-person&venue=seven-hills) # Mona Vale URL: https://www.edway.edu.au/locations/mona-vale Address: Mona Vale Bowling Club, 1598 Pittwater Rd, Mona Vale NSW 2103 City: Sydney, NSW Entrance: Enter through the bowling club's main entrance. Accessibility: Wheelchair-accessible entrance, accessible parking and an accessible restroom are available. Parking: Free on-site parking is available. You do not need to register or reserve a space. Transport: Bus stops are located on Pittwater Road near the bowling club. Use the Transport for NSW Trip Planner for the best current service and accessible-travel information. Nearby: Warriewood, Newport, Bayview, Narrabeen, Collaroy, Dee Why, Avalon Beach, Elanora Heights, Terrey Hills, Frenchs Forest Courses here: - [RSA](https://www.edway.edu.au/courses/rsa?state=NSW&mode=in-person&venue=mona-vale) - [CPR](https://www.edway.edu.au/courses/cpr/mona-vale) - [First Aid](https://www.edway.edu.au/courses/first-aid/mona-vale) - [RCG NSW](https://www.edway.edu.au/courses/rcg?state=NSW&mode=in-person&venue=mona-vale) - [Advanced First Aid](https://www.edway.edu.au/courses/advanced-first-aid/mona-vale) - [Childcare First Aid](https://www.edway.edu.au/courses/childcare-first-aid/mona-vale) - [Advanced Resuscitation](https://www.edway.edu.au/courses/advanced-resuscitation?state=NSW&mode=in-person&venue=mona-vale) - [RSA and Customer Service](https://www.edway.edu.au/courses/rsa-and-customer-service?state=NSW&mode=in-person&venue=mona-vale) # Melbourne, VIC URL: https://www.edway.edu.au/locations/melbourne Venues: - Melbourne CBD — Suite 1.05, Level 1, 3 Bowen Cres, Melbourne VIC 3004 - Hallam — Unit 2, 35 Rimfire Dr, Hallam VIC 3803 Courses here: - [White Card](https://www.edway.edu.au/courses/white-card/melbourne) - [TC1 + TMI1 Combined and White Card VIC](https://www.edway.edu.au/courses/traffic-controller-and-white-card-vic?state=VIC) - [Non-Friable Asbestos Removal and White Card VIC](https://www.edway.edu.au/courses/non-friable-asbestos-removal-and-white-card-vic?state=VIC) - [Non-Friable Asbestos Removal, Asbestos Removal Supervision and White Card VIC](https://www.edway.edu.au/courses/non-friable-asbestos-removal-supervision-and-white-card-vic?state=VIC) - [Short Term Low Impact Traffic Management VIC](https://www.edway.edu.au/courses/temporary-traffic-management-stli?state=VIC) - [Non-Friable Asbestos Removal](https://www.edway.edu.au/courses/asbestos-non-friable/melbourne) - [Traffic Control (TC1 + TMI1) VIC](https://www.edway.edu.au/courses/traffic-controller-tc1?state=VIC) - [Utilities TTM Worker Accreditation](https://www.edway.edu.au/courses/utilities-ttm?state=VIC) - [Asbestos Removal Supervision](https://www.edway.edu.au/courses/asbestos-supervise/melbourne) - [Non-Friable Asbestos Removal Refresher (Class B)](https://www.edway.edu.au/courses/asbestos-non-friable-refresher?state=VIC) - [Non-Friable Asbestos Removal and Asbestos Removal Supervision VIC](https://www.edway.edu.au/courses/non-friable-asbestos-removal-and-supervision-vic?state=VIC) - [CPR](https://www.edway.edu.au/courses/cpr/melbourne) - [First Aid](https://www.edway.edu.au/courses/first-aid/melbourne) - [Advanced First Aid](https://www.edway.edu.au/courses/advanced-first-aid/melbourne) - [Barista](https://www.edway.edu.au/courses/barista/melbourne) - [Childcare First Aid](https://www.edway.edu.au/courses/childcare-first-aid/melbourne) - [Advanced Resuscitation](https://www.edway.edu.au/courses/advanced-resuscitation/melbourne) - [Chief Fire Warden](https://www.edway.edu.au/courses/chief-fire-warden/melbourne) - [Fire Extinguisher](https://www.edway.edu.au/courses/fire-extinguisher/melbourne) - [Fire Warden](https://www.edway.edu.au/courses/fire-warden/melbourne) - [Food Handling](https://www.edway.edu.au/courses/food-handling?state=VIC) - [Food Safety Supervisor](https://www.edway.edu.au/courses/food-safety-supervisor/melbourne) # Melbourne CBD URL: https://www.edway.edu.au/locations/melbourne-cbd Address: Suite 1.05, Level 1, 3 Bowen Cres, Melbourne VIC 3004 City: Melbourne, VIC Entrance: Enter through the main Bowen Crescent building entrance and go to Level 1. Suite 1.05 has Edway signage. Accessibility: There is a full step-free route with lift access to Level 1. Parking: There is no customer parking at the training venue. Paid public parking is available nearby at Nationwide Parking on Queens Road and at Wilson Parking's Gateway Car Park on St Kilda Road. Limited paid and time-restricted street parking may also be available. Always check the signs. Parking availability, hours and fees can change, so check the operator's website before travelling. Transport: The venue is a short walk from Anzac Station and Stop 20 Anzac Station on St Kilda Road. Anzac Station has lift access, and the tram stop has level-access platforms. If you need a low-floor tram, check tramTRACKER before you travel. Use the Transport Victoria Journey Planner for current services and disruptions. Amenities: Food and coffee options are available nearby. Nearby: Southbank, South Melbourne, South Yarra, Albert Park, St Kilda, Prahran, Windsor, Richmond, Port Melbourne Courses here: - [White Card](https://www.edway.edu.au/courses/white-card/melbourne-cbd) - [TC1 + TMI1 Combined and White Card VIC](https://www.edway.edu.au/courses/traffic-controller-and-white-card-vic?state=VIC&mode=in-person&venue=melbourne-cbd) - [Non-Friable Asbestos Removal and White Card VIC](https://www.edway.edu.au/courses/non-friable-asbestos-removal-and-white-card-vic?state=VIC&mode=in-person&venue=melbourne-cbd) - [Non-Friable Asbestos Removal, Asbestos Removal Supervision and White Card VIC](https://www.edway.edu.au/courses/non-friable-asbestos-removal-supervision-and-white-card-vic?state=VIC&mode=in-person&venue=melbourne-cbd) - [Short Term Low Impact Traffic Management VIC](https://www.edway.edu.au/courses/temporary-traffic-management-stli?state=VIC&mode=in-person&venue=melbourne-cbd) - [Traffic Control (TC1 + TMI1) VIC](https://www.edway.edu.au/courses/traffic-controller-tc1?state=VIC&mode=in-person&venue=melbourne-cbd) - [Utilities TTM Worker Accreditation](https://www.edway.edu.au/courses/utilities-ttm?state=VIC&mode=in-person&venue=melbourne-cbd) - [CPR](https://www.edway.edu.au/courses/cpr/melbourne-cbd) - [First Aid](https://www.edway.edu.au/courses/first-aid/melbourne-cbd) - [Advanced First Aid](https://www.edway.edu.au/courses/advanced-first-aid/melbourne-cbd) - [Childcare First Aid](https://www.edway.edu.au/courses/childcare-first-aid/melbourne-cbd) - [Advanced Resuscitation](https://www.edway.edu.au/courses/advanced-resuscitation?state=VIC&mode=in-person&venue=melbourne-cbd) - [Chief Fire Warden](https://www.edway.edu.au/courses/chief-fire-warden?state=VIC&mode=in-person&venue=melbourne-cbd) - [Food Handling](https://www.edway.edu.au/courses/food-handling?state=VIC&mode=in-person&venue=melbourne-cbd) - [Food Safety Supervisor](https://www.edway.edu.au/courses/food-safety-supervisor?state=VIC&mode=in-person&venue=melbourne-cbd) # Hallam URL: https://www.edway.edu.au/locations/hallam Address: Unit 2, 35 Rimfire Dr, Hallam VIC 3803 City: Melbourne, VIC Entrance: Look for Unit 2. The exterior is clearly Edway-branded. Training Aid branding appears inside the venue. Accessibility: Wheelchair-accessible entrance and an accessible restroom are available. Parking: Free on-site and street parking is available. You do not need to register or reserve a space. Transport: The venue is about a 10–12 minute walk from Hallam Station. Bus services also connect at the station. Check the Transport Victoria Journey Planner before travelling for the most suitable current service and accessibility information. Nearby: Dandenong, Narre Warren, Endeavour Hills, Doveton, Berwick, Hampton Park, Lynbrook, Cranbourne, Noble Park, Keysborough Courses here: - [White Card](https://www.edway.edu.au/courses/white-card/hallam) - [TC1 + TMI1 Combined and White Card VIC](https://www.edway.edu.au/courses/traffic-controller-and-white-card-vic?state=VIC&mode=in-person&venue=hallam) - [Non-Friable Asbestos Removal and White Card VIC](https://www.edway.edu.au/courses/non-friable-asbestos-removal-and-white-card-vic?state=VIC&mode=in-person&venue=hallam) - [Non-Friable Asbestos Removal, Asbestos Removal Supervision and White Card VIC](https://www.edway.edu.au/courses/non-friable-asbestos-removal-supervision-and-white-card-vic?state=VIC&mode=in-person&venue=hallam) - [Short Term Low Impact Traffic Management VIC](https://www.edway.edu.au/courses/temporary-traffic-management-stli?state=VIC&mode=in-person&venue=hallam) - [Non-Friable Asbestos Removal](https://www.edway.edu.au/courses/asbestos-non-friable?state=VIC&mode=in-person&venue=hallam) - [Traffic Control (TC1 + TMI1) VIC](https://www.edway.edu.au/courses/traffic-controller-tc1?state=VIC&mode=in-person&venue=hallam) - [Utilities TTM Worker Accreditation](https://www.edway.edu.au/courses/utilities-ttm?state=VIC&mode=in-person&venue=hallam) - [Asbestos Removal Supervision](https://www.edway.edu.au/courses/asbestos-supervise?state=VIC&mode=in-person&venue=hallam) - [Non-Friable Asbestos Removal Refresher (Class B)](https://www.edway.edu.au/courses/asbestos-non-friable-refresher?state=VIC&mode=in-person&venue=hallam) - [Non-Friable Asbestos Removal and Asbestos Removal Supervision VIC](https://www.edway.edu.au/courses/non-friable-asbestos-removal-and-supervision-vic?state=VIC&mode=in-person&venue=hallam) - [CPR](https://www.edway.edu.au/courses/cpr/hallam) - [First Aid](https://www.edway.edu.au/courses/first-aid/hallam) - [Advanced First Aid](https://www.edway.edu.au/courses/advanced-first-aid/hallam) - [Barista](https://www.edway.edu.au/courses/barista?state=VIC&mode=in-person&venue=hallam) - [Childcare First Aid](https://www.edway.edu.au/courses/childcare-first-aid/hallam) - [Chief Fire Warden](https://www.edway.edu.au/courses/chief-fire-warden?state=VIC&mode=in-person&venue=hallam) - [Fire Extinguisher](https://www.edway.edu.au/courses/fire-extinguisher?state=VIC&mode=in-person&venue=hallam) - [Fire Warden](https://www.edway.edu.au/courses/fire-warden?state=VIC&mode=in-person&venue=hallam) - [Food Handling](https://www.edway.edu.au/courses/food-handling?state=VIC&mode=in-person&venue=hallam) - [Food Safety Supervisor](https://www.edway.edu.au/courses/food-safety-supervisor?state=VIC&mode=in-person&venue=hallam) ## Guides # The best job for the future? Trades and tickets you can get without a degree URL: https://www.edway.edu.au/blog/best-job-for-the-future-trades-and-tickets-without-a-degree Type: Answer Looking for the best job for the future? Trades and ticketed work can't be done cheaper overseas, and short courses open the door without a degree. ## The short answer The best job for the future is one that can't be done cheaper overseas. That points to trades, construction, traffic control and caring work. You don't need a degree for any of them. You need the right tickets, and you can get most of them with a short course. ## Why trades are the best job for the future The world of work is changing fast, and it is not always easy to see which jobs will still be around in five, ten or twenty years. The rule of thumb is simple: if your job can be done cheaper overseas, look for a different job. Nobody can build a house, control traffic at a roadworks site or look after children from the other side of the world. That is why the best jobs for the future are more likely to be in trades than in manufacturing or white-collar careers. Years ago, a university degree was close to a guaranteed job for life. Now the best jobs for the future are just as likely to be ones you don't need a degree for. There are many rewarding opportunities for people who are not interested in university. Carry out your own quick job search and you will find the future is in construction careers, caring work and niche careers built on upskilling. ## Pick work you will enjoy Think about where you feel happiest. Chances are you will be working for the next forty or fifty years, so you might as well enjoy it. - You hate being cooped up inside all day. Choose construction or traffic control, where your workplace is a site or a road, not an office. - You like a physical job. Building work keeps you active all day. - You want to care for others. Work with children in education and care. - You want to keep learning. Add a new ticket whenever you want the next step up. Keep your own strengths in mind as you choose. Then pick the course that opens the door. ## Construction: start with the White Card The [White Card](https://www.edway.edu.au/courses/white-card) is the nationally recognised construction induction training you need before you can work on an Australian construction site. It is the first step into any construction career, from labouring to an apprenticeship. Training Aid Australia (RTO 91411) issues White Card in New South Wales. Edway Training (RTO 91401) issues it in Victoria, South Australia, the ACT, Tasmania and Western Australia. The issuing RTO is shown on the course page before you book. Once you have the card, every extra ticket lets you take on more tasks on site. [Working at Heights](https://www.edway.edu.au/courses/working-at-heights) is nationally recognised training for work where you could fall, such as roofing, building work and high-rise storage. Edway Training (RTO 91401) runs it in Sydney. Read [what tickets you need for construction work](https://www.edway.edu.au/blog/what-tickets-do-you-need-for-construction-work). ## Traffic control: work outdoors on the roads Roadworks and infrastructure projects need traffic controllers to keep workers and drivers safe. In Victoria, the [Traffic Control course (TC1 + TMI1)](https://www.edway.edu.au/courses/traffic-controller-tc1) is the entry qualification you need to control traffic and set up traffic management on urban streets and low-volume rural roads. Edway Training (RTO 91401) delivers and issues it as one combined 3-day course. Read [how to become a traffic controller in Victoria](https://www.edway.edu.au/blog/how-to-become-a-traffic-controller-in-victoria). ## Caring work: Childcare First Aid If you want a caring career working with children, think Childcare First Aid. [Childcare First Aid](https://www.edway.edu.au/courses/childcare-first-aid) (HLTAID012) is nationally recognised first aid for education and care staff. It is the ACECQA-approved qualification covering first aid, asthma and anaphylaxis. Training Aid Australia (RTO 91411) issues it, and it runs in person in Sydney and Melbourne. Read [whether teachers and childcare workers need Childcare First Aid](https://www.edway.edu.au/blog/do-teachers-and-childcare-workers-need-childcare-first-aid). ## Upskill with short courses If you love the job you do already, upskilling is how you take the next step up. Each new ticket widens the work you can take on, and the more you hold, the more employable you are. [Asbestos Awareness](https://www.edway.edu.au/courses/asbestos-awareness) is a self-paced online course in recognising asbestos and avoiding exposure. It suits plumbers, labourers and tradespeople. It is non-accredited, so you receive a Certificate of Completion, and it does not authorise you to remove asbestos. ## Next step Ready to start? Book your [White Card](https://www.edway.edu.au/courses/white-card) and take the first step into construction. Not sure which course fits? Get in touch and we will help you find the right one. Courses mentioned: - [White Card](https://www.edway.edu.au/courses/white-card) — The nationally recognised construction induction training you need before you can work on an Australian construction site. - [Traffic Control (TC1 + TMI1) VIC](https://www.edway.edu.au/courses/traffic-controller-tc1) — The Victorian entry qualification you need to control traffic and set up traffic management on urban streets and low-volume rural roads. - [Childcare First Aid](https://www.edway.edu.au/courses/childcare-first-aid) — Nationally recognised first aid for education and care staff — the ACECQA-approved qualification covering first aid, asthma and anaphylaxis. Sources: - Edway knowledge base — courses/white-card/index.md: White Card is the construction induction needed before working on an Australian construction site - Edway knowledge base — courses/working-at-heights/index.md: Working at Heights card description and who it suits - Edway knowledge base — courses/traffic-controller-tc1/index.md: TC1 + TMI1 as the Victorian entry qualification, 3-day course, issued by Edway Training (RTO 91401) - Edway knowledge base — courses/childcare-first-aid/index.md: HLTAID012, ACECQA-approved, issued by Training Aid Australia (RTO 91411) - Edway knowledge base — courses/childcare-first-aid/offerings.yaml: Childcare First Aid runs in person in Sydney and Melbourne - Edway knowledge base — courses/asbestos-awareness/index.md: Non-accredited online awareness course; does not authorise asbestos removal - Released guide — guides/what-tickets-do-you-need-for-construction-work.md: White Card issuing RTO by state; Working at Heights issued by Edway Training (RTO 91401) in Sydney # Common workplace injuries, and the First Aid and safety training that prevents them URL: https://www.edway.edu.au/blog/common-workplace-injuries-and-the-training-that-prevents-them Type: Answer The five most common workplace injuries in Australia, how to avoid each one, and the White Card, heights and First Aid training that helps. ## The short answer Most workplace injuries that need time off come from five causes: lifting and handling, falls and trips, mental stress, repetitive strain, and falling objects. The right training, the right gear and a tidy workplace prevent most of them. When an injury does happen, a trained first aider makes all the difference. That is why so many workplaces ask staff to hold a First Aid certificate. ## Muscular stress from lifting and handling This is the most common workplace injury in Australia. It happens when you lift, carry, push or pull something the wrong way. Muscular stress can be avoided when staff have the right training and supervision. Plan the lift, get help with heavy or awkward loads, and use the equipment your site provides. In construction, every worker must hold a White Card before they step on site. The [White Card course](https://www.edway.edu.au/courses/white-card) teaches you to identify common construction hazards and apply risk control measures, so you know the safe way to work from day one. ## Falls, slips and trips Nobody should work at heights without the proper training and safety equipment. And plenty of injuries happen at ground level, when someone simply trips over something. Keep your work area tidy, with no cables, tools or offcuts left in walkways. Report a hazard the moment you see it. The [Working at Heights course](https://www.edway.edu.au/courses/working-at-heights) is built for work where you could fall. It puts fall prevention first, then covers harnesses, lanyards, safe anchoring, fall-arrest systems and ladder safety. Read [whether you need both a White Card and working at heights](https://www.edway.edu.au/blog/do-you-need-white-card-and-working-at-heights). ## Mental stress at work Overwork and issues like bullying cause mental stress, and it keeps people off work just like a physical injury does. Regular breaks help. So do catch-ups with your manager, so no one feels weighed down or pressured by the people around them. Speaking up is part of working safely. The White Card course covers your work health and safety duties and how safety reporting works on site, so you know how to raise a problem. ## Repetitive strain from desks and repeated tasks Even sitting at a desk can cause an injury. Workers report lower back pain and problems like carpal tunnel syndrome from badly set-up workstations. Set up your chair, desk and screen to suit you. Take short breaks and change position through the day. Workstation checks pick up problems before they turn into injuries. First aid belongs in every workplace. The [First Aid course](https://www.edway.edu.au/courses/first-aid) suits office, retail and hospitality staff too, so every workplace has someone ready to help. ## Being hit by falling objects Tools, materials and debris dropped from height cause serious injuries on site. Wear the correct safety gear and follow your site's safety procedures at all times. Secure tools and materials when you work above others, and keep clear of areas where work is going on overhead. The White Card course covers hazards like these. The Working at Heights course adds safe work at height and cleaning up the work area, so nothing is left to fall. ## First Aid: be ready when an injury happens Prevention comes first. But when someone is hurt, the first few minutes count. HLTAID011 Provide First Aid is the certificate most workplaces ask for. You learn to respond to an emergency and give first aid until medical help arrives, including CPR, bleeding, burns, fractures and dislocations, head, chest and spinal injuries, choking, bites and stings, asthma and anaphylaxis. It runs in person in Sydney and Melbourne: 6 hours on the day, plus an online pre-study module you complete before you come. Training Aid Australia (RTO 91411) issues First Aid and CPR. Edway Training (RTO 91401) issues Working at Heights in Sydney. White Card is issued by Training Aid Australia (RTO 91411) in New South Wales and by Edway Training (RTO 91401) in the other states we run it. The issuing RTO is shown on each course page before you book. Already hold a current First Aid certificate? The [CPR course](https://www.edway.edu.au/courses/cpr) is the short yearly refresh, 3 hours in person. Not sure which one you need? Read [which first aid course to choose](https://www.edway.edu.au/blog/which-first-aid-course). ## Next step Book your [First Aid course](https://www.edway.edu.au/courses/first-aid) in Sydney or Melbourne. Heading onto a building site? Start with the [White Card](https://www.edway.edu.au/courses/white-card). Courses mentioned: - [First Aid](https://www.edway.edu.au/courses/first-aid) — Nationally recognised first aid training, CPR included, so you can respond to an emergency until help arrives. - [White Card](https://www.edway.edu.au/courses/white-card) — The nationally recognised construction induction training you need before you can work on an Australian construction site. - [Working at Heights](https://www.edway.edu.au/courses/working-at-heights) — Nationally recognised training for work where you could fall — fall prevention first, plus harnesses, anchoring and fall-arrest systems. Sources: - Edway knowledge base — courses/first-aid/index.md: HLTAID011 unit, what the course covers, CPR included, issuing RTO Training Aid Australia (RTO 91411), 6 hours plus online pre-study - Edway knowledge base — courses/first-aid/offerings.yaml: First Aid runs in person in Sydney and Melbourne - Edway knowledge base — courses/white-card/index.md: White Card covers WHS duties, hazard identification, risk control, safety communication and reporting - Edway knowledge base — courses/working-at-heights/index.md: RIIWHS204E, fall prevention first, harnesses, anchoring, ladder safety, clean up the work area - Edway knowledge base — courses/cpr/index.md: HLTAID009 CPR, 3 hours in person, issued by Training Aid Australia (RTO 91411) - Released guide — guides/what-tickets-do-you-need-for-construction-work.md: White Card issuing RTO by state; Working at Heights issued by Edway Training (RTO 91401) in Sydney - Safe Work Australia — Behind the numbers: what's causing harm at work (2025) — https://safeworkaustralia.gov.au/media-centre/evidence-matters/2025/behind-numbers-whats-causing-harm-work: body stressing (lifting and handling) is the most widespread mechanism of serious workplace injury claims — supports the guide's 'most common workplace injury' line # First aid for new parents: three ways to ease the worry URL: https://www.edway.edu.au/blog/first-aid-for-new-parents-three-ways-to-ease-the-worry Type: Answer Three ways first time parents can ease the worry of the early months: prenatal classes, a new parents' group and a childcare first aid course. ## The short answer Anxiety, stress and overwhelm are common emotions for new parents. Babies don't come with instruction manuals, and without proper support the first few months with your new baby can be filled with not only love and amazement but fear as well. Three things help most: prenatal classes, a new parents' group, and a childcare first aid course done before the baby arrives. Newborns are so small and fragile, and then they make choking noises, seem to stop breathing for a moment and throw up, a lot. How do you know what is normal and what is not? Here are three ways to help you understand your newborn. ## Prenatal classes Hospitals, medical centres and midwives' clinics recommend that both parents attend prenatal classes. These classes are designed to help new parents understand the whole process of birth and the first few months of your baby's life, so you know what to expect. Ask your doctor, obstetrician or midwife to book you in. ## New parents' groups A new parents' group may seem a bit pointless if you've never had a child. After all, who wants to sit around with a group of strangers talking about nappies? In fact, these groups are one of the most valuable things you can do as a new parent. Those conversations are invaluable for understanding what is normal, what everyone else is going through, and how they are solving the same problems you are all facing. Your hospital can help you find a group near you. ## A childcare first aid course before the baby arrives Doing a first aid course is a very powerful thing to do. We recommend you do it before the baby is born, so you have the time and the headspace to absorb the information. A childcare first aid course teaches you the signs of an emergency and exactly what to do when one happens. The more you understand what is normal and what is not, the less anxious you will feel in those first months as a new parent, and the more you can enjoy getting to know your new family member. For anything about your own baby's health, your GP, hospital or midwife is the right person to ask. ## What the course covers The childcare first aid course is HLTAID012 Provide First Aid in an Education and Care Setting. It is built for people who care for babies and young children, and it suits new parents too. You learn to: - respond to an emergency - give CPR, including to infants and children - manage asthma and anaphylaxis emergencies - apply first aid procedures No experience is needed. The course is 8 hours in the classroom, including breaks, and there is an online module of 1 to 3 hours that you finish before your class. The training is hands-on, with a trainer in the room. When you finish, your Statement of Attainment covers four units: HLTAID012, HLTAID011, HLTAID010 and HLTAID009. It is nationally recognised. Training Aid Australia (RTO 91411) delivers this course and issues your Statement of Attainment. If you would like more detail on what any first aid course teaches, read [what a first aid course covers](https://www.edway.edu.au/blog/what-does-a-first-aid-course-cover). ## Next step To see dates, check the issuing RTO and book, go to the [Childcare First Aid course page](https://www.edway.edu.au/courses/childcare-first-aid). Want general first aid for adults as well? The [First Aid course](https://www.edway.edu.au/courses/first-aid) is built for work and community settings. Courses mentioned: - [Childcare First Aid](https://www.edway.edu.au/courses/childcare-first-aid) — Nationally recognised first aid for education and care staff — the ACECQA-approved qualification covering first aid, asthma and anaphylaxis. - [First Aid](https://www.edway.edu.au/courses/first-aid) — Nationally recognised first aid training, CPR included, so you can respond to an emergency until help arrives. Sources: - Edway knowledge base — courses/childcare-first-aid/index.md: HLTAID012 title, what you learn (CPR for infants and children, asthma and anaphylaxis), 8-hour duration and online module, four units, issuing RTO; faq.yaml for no experience needed and the issuing-RTO sentence - Edway knowledge base — courses/first-aid/index.md: HLTAID011 as the general workplace and community first aid course, for the pointer in Next step # How to protect your kids from winter flu, and be ready if they get sick URL: https://www.edway.edu.au/blog/protect-your-kids-from-winter-flu-and-be-ready-if-they-get-sick Type: Answer A parent's plain guide to the winter flu: simple ways to lower the risk at home, and how childcare first aid gets you ready if your child gets sick. ## The short answer Keep hands clean, keep your kids away from people who are sick, and ask your GP about the flu shot. Then get ready for the day your child does get sick. A childcare first aid course teaches you the signs to watch for and what to do in an emergency, so you can act calmly instead of guessing. It's that time of the year when sniffles are a trend and the winter flu can really hit hard. It is certainly something you want to avoid, and children seem to catch everything going around this season. That is why it pays to be prepared. ## What the winter flu is The flu comes from the influenza virus, which becomes more active during winter. It isn't caused by the cold weather itself. It spreads easily when you come in contact with someone who has it. For anything about your child's health, your GP is the person to ask. ## How to lower the risk at home A few simple habits make a real difference this winter. - Wash hands often. Make sure to always wash your hands when you are around someone who is sick, and teach your kids to do the same. - Keep your distance from people who are sick. One sure-fire way to avoid the flu virus is to minimise contact with someone who is sick. If a friend or relative is unwell, a visit can wait until they are better. - Ask your GP about the flu shot. Your GP can tell you whether the flu shot suits your child and the rest of the family. These habits help the whole household, not just the kids. Grandparents and other carers benefit from them too. ## Why a childcare first aid course helps As a parent, you must be prepared for instances when your child gets sick. It is hard to know what is normal and what needs action when your child is unwell and upset in front of you. A childcare first aid course teaches you the signs, so the right steps come quickly when it counts. The course is HLTAID012 Provide First Aid in an Education and Care Setting. It is built for people who look after children, and it suits parents too. You learn to: - respond to an emergency with children present - give CPR, including to infants and children - manage asthma and anaphylaxis emergencies - apply first aid procedures - communicate about the incident and review it afterwards The training is hands-on and practical. You practise on a manikin with a trainer, so you walk out knowing what to do, not just having read about it. Training Aid Australia (RTO 91411) delivers this course and issues your Statement of Attainment. The skills last well beyond winter too. You can use them at home, at the park or on holiday, all year round. If you work in childcare or teach, the guide on [whether teachers and childcare workers need childcare first aid](https://www.edway.edu.au/blog/do-teachers-and-childcare-workers-need-childcare-first-aid) explains how the course fits your job. ## Next step Book today and be ready this winter. To see dates and check the issuing RTO before you book, go to the [Childcare First Aid course page](https://www.edway.edu.au/courses/childcare-first-aid). Want first aid for adults at work instead? The [first aid course](https://www.edway.edu.au/courses/first-aid) is built for that, and the guide on [which first aid course you need](https://www.edway.edu.au/blog/which-first-aid-course) compares the options. Courses mentioned: - [Childcare First Aid](https://www.edway.edu.au/courses/childcare-first-aid) — Nationally recognised first aid for education and care staff — the ACECQA-approved qualification covering first aid, asthma and anaphylaxis. - [First Aid](https://www.edway.edu.au/courses/first-aid) — Nationally recognised first aid training, CPR included, so you can respond to an emergency until help arrives. Sources: - Edway knowledge base — courses/childcare-first-aid/index.md: HLTAID012 unit code and title, what you learn (CPR for infants and children, asthma and anaphylaxis emergencies), who the course is for, issuing RTO - Edway knowledge base — courses/first-aid/index.md: The general first aid course as the alternative for adults at work # Short courses Melbourne: which ones get you working? URL: https://www.edway.edu.au/blog/short-courses-in-melbourne-which-ones-get-you-working Type: Answer Short courses in Melbourne for construction, traffic control, hospitality, first aid and fire safety, in a classroom or online from anywhere in Victoria. ## The short answer If you are at an employable age, you will know the job market is an elbows-out, busy space. Gaining new skills quickly is becoming more important as each year passes. That's where short courses in Melbourne come in. They give you industry-specific training, so you gain essential qualifications and improve your employability. Edway runs short courses at two Melbourne training centres: Melbourne CBD and Hallam in the south-east. A second set of courses runs online, so you can do them from anywhere in Victoria. The courses that get people working fastest are the [White Card](https://www.edway.edu.au/courses/white-card) for construction sites, [Traffic Control (TC1 + TMI1) VIC](https://www.edway.edu.au/courses/traffic-controller-tc1) for roadwork, the [RSA](https://www.edway.edu.au/courses/rsa) for bars and venues, and [First Aid](https://www.edway.edu.au/courses/first-aid) or [CPR](https://www.edway.edu.au/courses/cpr) for almost any workplace. You can see the courses and upcoming dates on the Melbourne locations page. ## Why short courses are worth it Short courses are a practical way to upskill without committing to a lengthy programme. They give you immediate value by focusing on hands-on training and job readiness, so you pick up job-ready skills fast. Are you looking to start a new career, meet industry requirements or improve your existing knowledge? Short courses are an excellent choice! - Fast, focused learning. Each course teaches the essential skills for the job and nothing else. - More job options. Many short courses are nationally recognised, which is what employers and sites ask to see. - Flexible study. Many courses run online and self-paced, so you study around your shifts. The guide [Online or in a classroom](https://www.edway.edu.au/blog/online-or-classroom-how-edway-short-courses-run) explains each way a course runs. - Career progress. You add skills for your current job, or move into a new field, without giving up work to study full-time. ## Who should take a short course? Short courses suit a wide range of people: - Job seekers looking to get into construction, traffic control or hospitality. - Current workers who need an extra certificate to move up. - Business owners and managers who need workplace safety training for themselves and their team. - Students and graduates who want practical skills alongside their study. ## Construction short courses The [White Card](https://www.edway.edu.au/courses/white-card) is the nationally recognised construction induction training you need before you can work on an Australian construction site. In Melbourne it runs in person at our training centres. The [White Card Victoria guide](https://www.edway.edu.au/blog/white-card-victoria) walks through the day and what you get. Already hold an old Victorian Red Card? Read [Swapping an old Victorian Red Card for a White Card](https://www.edway.edu.au/blog/red-card-to-white-card-victoria). Two construction courses run online and self-paced: - [Apply WHS Requirements](https://www.edway.edu.au/courses/apply-whs): nationally recognised foundation training in construction work health and safety. It does not give you a White Card. - [Silica Awareness](https://www.edway.edu.au/courses/silica-awareness): non-accredited training in recognising silica dust hazards and working safely around them. ## Traffic control short courses These traffic management courses run in person in Melbourne: - [Traffic Control (TC1 + TMI1) VIC](https://www.edway.edu.au/courses/traffic-controller-tc1): the Victorian entry qualification you need to control traffic and set up traffic management on urban streets and low-volume rural roads. - [Short Term Low Impact Traffic Management VIC](https://www.edway.edu.au/courses/temporary-traffic-management-stli): the Victorian training for short-term, low-impact roadside work like pothole repairs and vegetation trimming. It does not qualify you as a Traffic Controller. - [Utilities TTM Worker Accreditation](https://www.edway.edu.au/courses/utilities-ttm): restricted traffic management training for Victorian utility-sector workers. You need an employer letter to enrol. New to the industry? [How to become a traffic controller in Victoria](https://www.edway.edu.au/blog/how-to-become-a-traffic-controller-in-victoria) explains how to get started. ## Hospitality short courses RSA, barista and food safety The [RSA](https://www.edway.edu.au/courses/rsa) is the responsible service of alcohol training you need before you can serve or sell alcohol. In Victoria the RSA is online, self-paced through the student portal with no set class times, so you can do it from anywhere in Victoria. Victoria requires its own RSA certificate, and this is the Victorian course. See [what jobs you can get with an RSA](https://www.edway.edu.au/blog/what-jobs-can-you-get-with-an-rsa). Also online and self-paced: - [Customer Service](https://www.edway.edu.au/courses/customer-service): nationally recognised training in communicating professionally, identifying customer needs and handling complaints. It also comes bundled with the RSA as one online booking. - [Professional Restaurant Service Skills Stage 1](https://www.edway.edu.au/courses/restaurant-service-theory): non-accredited online theory for people new to hospitality. Start any time. In person at our Melbourne training centres, by enquiry: - [Barista](https://www.edway.edu.au/courses/barista): nationally recognised barista training on commercial espresso machines, with the food-hygiene unit included. - [Food Handling](https://www.edway.edu.au/courses/food-handling): food safety training for anyone preparing or serving food. - [Food Safety Supervisor](https://www.edway.edu.au/courses/food-safety-supervisor): become the certified Food Safety Supervisor that category 1 and 2 food businesses must appoint. ## First aid short courses These first aid courses run in person in Melbourne, by enquiry: - [CPR](https://www.edway.edu.au/courses/cpr): the nationally recognised CPR certificate most workplaces ask for. - [First Aid](https://www.edway.edu.au/courses/first-aid): nationally recognised first aid training, CPR included, so you can respond to an emergency until help arrives. - [Advanced First Aid](https://www.edway.edu.au/courses/advanced-first-aid): training for managing a complex first aid situation and coordinating other first aiders. - [Childcare First Aid](https://www.edway.edu.au/courses/childcare-first-aid): the ACECQA-approved qualification for education and care staff, covering first aid, asthma and anaphylaxis. - [Advanced Resuscitation](https://www.edway.edu.au/courses/advanced-resuscitation): resuscitation and oxygen therapy training using specialised equipment. You need a current first aid certificate. Want to learn online at your own pace? [CPR Online](https://www.edway.edu.au/courses/cpr-non-accredited) and [First Aid Online](https://www.edway.edu.au/courses/first-aid-non-accredited) are non-accredited: you get a Certificate of Completion, not the nationally recognised certificate. ## Fire safety and asbestos short courses Fire safety courses run in person in Melbourne: - [Fire Warden](https://www.edway.edu.au/courses/fire-warden): nationally recognised training for floor and area wardens, covering what to do before, during and after a workplace emergency. - [Chief Fire Warden](https://www.edway.edu.au/courses/chief-fire-warden): for chief wardens and deputy chief wardens who lead the emergency response. You need Fire Warden first. - [Fire Extinguisher](https://www.edway.edu.au/courses/fire-extinguisher): hands-on training in using a fire extinguisher safely, for anyone who works in or occupies a building. Asbestos removal training runs in person in Melbourne: - [Non-Friable Asbestos Removal](https://www.edway.edu.au/courses/asbestos-non-friable): the nationally recognised unit for removing bonded asbestos, and the step before Class A. - [Asbestos Removal Supervision](https://www.edway.edu.au/courses/asbestos-supervise): supervisor training for licensed asbestos removal work. - [Non-Friable Asbestos Removal Refresher (Class B)](https://www.edway.edu.au/courses/asbestos-non-friable-refresher): online pre-study plus a face-to-face practical. You need to already hold Class B. Online and self-paced: - [Asbestos Awareness](https://www.edway.edu.au/courses/asbestos-awareness): non-accredited training in recognising asbestos and avoiding exposure. It does not authorise you to remove asbestos. - [Non-Friable Asbestos Removal Refresher (non-accredited)](https://www.edway.edu.au/courses/asbestos-non-friable-refresher-non-accredited): for people who already hold the Class B asbestos removal qualification. ## Next step Pick your course, then choose your date or send an enquiry on the course page. The Melbourne locations page lists the courses you can take in Melbourne and online across Victoria, with directions and parking for both training centres. The RTO that issues your certificate is named on every course page before you book. Boost your career with a short course in Melbourne. Book your course today and shoot for the stars. Courses mentioned: - [White Card](https://www.edway.edu.au/courses/white-card) — The nationally recognised construction induction training you need before you can work on an Australian construction site. - [RSA](https://www.edway.edu.au/courses/rsa) — The responsible service of alcohol training you need before you can serve or sell alcohol. - [First Aid](https://www.edway.edu.au/courses/first-aid) — Nationally recognised first aid training, CPR included, so you can respond to an emergency until help arrives. Sources: - Edway website — Melbourne locations page (/locations/melbourne): The course set: courses listed at the Melbourne locations and under 'Online from anywhere in Victoria', and the delivery mode shown for each - Edway knowledge base — courses//index.md and offerings.yaml for every course with a Melbourne venue or Victorian online delivery: Course names, one-line descriptions, VIC delivery mode per course - Edway knowledge base — courses/rsa/index.md: Victorian RSA is online only; NSW and VIC each require their own RSA - Edway knowledge base — courses/white-card/faq.yaml (Red Card question): Victorian Red Card still valid; online Red Card transfer available (detail left to the released guide) # What do you learn in a responsible service of alcohol course? URL: https://www.edway.edu.au/blog/what-do-you-learn-in-rsa-training Type: Answer Provide Responsible Service of Alcohol SITHFAB021: liquor laws, refusing service, ID checks and intoxication for RSA NSW and VIC. ## The short answer RSA training teaches you to sell, serve and supply alcohol responsibly. You learn the liquor laws that apply to you, how to refuse service, how to deal with under-age patrons, and how to reduce alcohol-related harm. The unit is SITHFAB021 Provide responsible service of alcohol. Completing the RSA course gives hospitality workers practical skills they can use immediately on the job. Whether you're just starting a career in hospitality or heading back behind the bar, it sets you up to serve with confidence. ## What the RSA course covers In New South Wales, the self-paced online course is split into these parts: - Introduction. - Module 1: New South Wales liquor laws. - Module 2: Intoxication. - Module 3: Minors. - Module 4: Harm minimisation strategies and approaches. - Module 5: Compliance and enforcement. - Final assessment. You work through them in order. You cannot skip ahead. The New South Wales classroom course covers the same unit in one day of 6 to 7 hours. Self-paced online study takes about 6 hours, and you have 2 months from your confirmation email to finish. Pick the classroom if you like a trainer in the room and your questions answered on the spot. Pick online if you prefer learning on your own time and at your own pace. ## Refusing service, the heart of responsible service of alcohol training A large part of the course is about when you must refuse service and how to do it. You learn to recognise patrons who should not be served, including people who are intoxicated or under age. You also learn how to refuse service and what your responsibilities are when you do. The licensee has responsibilities too, and the course covers both. The course shows you how to approach these conversations with empathy and professionalism. That means handling difficult patrons with calm and authority, and keeping the night safe for everyone. What you say does not need to be complicated. A brief, respectful explanation is enough. Skip any debate about whether the customer is intoxicated, because that conversation raises tension instead of resolving it. If a colleague is involved, everyone delivers the same message, so the decision never depends on who happens to be behind the bar. Refusing service is one stage of the process. Afterwards, you: - stop serving the patron alcohol straight away - tell the duty manager or supervisor - keep observing the patron - help arrange safe transport home - complete the venue's incident records Accurate records show that you and the venue acted responsibly if questions come up later. ## Standard drinks Standard drinks sit naturally alongside the intoxication and harm-minimisation modules. Those modules teach you to keep an eye on how much a patron has had and to help them drink in moderation. A standard drink measures the pure alcohol in a drink, whatever its type or size. A pint of beer and a small glass of wine look different, and the glass alone does not tell you which holds more alcohol. Glass size, alcohol percentage and drink type all change the answer. That is why a serving and a standard drink are different things. A serving is the amount you pour. A standard drink measures the alcohol inside it. One serving can hold less than one standard drink, exactly one, or several. The label on a can, bottle or cask is your quickest guide. Look for: - the number of standard drinks in the container - the alcohol by volume (ABV) - the size of the container - whether the figure covers the whole container or a single serving For the serving sizes your venue uses, your licensee can walk you through the house pours on your first shift. ### How do mocktails help with RSA in NSW? A good alcohol-free drink is harm minimisation in action. The intoxication and harm-minimisation modules teach you to keep an eye on how much a patron has had and to help them drink in moderation. Offering water, a mocktail or another non-alcoholic option between rounds is one of the easiest ways to do that. The designated driver gets something worth ordering, the night stays safe, and your patrons head home happy. ## RSA Training Sydney: checking ID and under-age drinking The minors module covers under-age patrons. You learn to recognise patrons who may be under age and to refuse them service. You also learn the rule for your own age. You must be 18 or older to sell, serve or supply alcohol. If you train in Sydney, you can do the classroom course in a single day or study online from home. Either way, you finish ready to check ID with confidence at the door or the bar. ## Signs of intoxication and duty of care The intoxication module teaches you to recognise when a patron has had too much. You then learn what to do about it, including refusing further service. Alcohol affects people differently, so you assess behaviour rather than count drinks. Look for a combination of signs rather than one on its own: - slurred or slowed speech - difficulty keeping balance - delayed reactions or poor coordination - aggressive, emotional or inappropriate behaviour - trouble concentrating or following a conversation - glassy eyes or reduced awareness of surroundings Judging by what you observe, rather than by assumptions, keeps your decisions fair and consistent. The harm-minimisation module covers practical ways venues reduce harm. The compliance module explains how the rules are enforced and what that means for staff and licensees. The topics covered in RSA training will make you more comfortable in difficult situations involving alcohol at work and help you make the best possible decisions about serving customers. Together, these skills help workers maintain a safe and enjoyable environment. ### What skills do you gain from responsible service of alcohol training? Practical ones you use from your very first shift. You learn to spot trouble before it escalates, to notice when a patron has had too much, and to step in early. You also learn how to talk to people. Refusing service, checking ID and calming a difficult patron all go better with empathy, a steady voice and the liquor laws clear in your head. Employers notice that confidence. ## Taking your RSA training course skills home The RSA rules apply to licensed venues and events. Your skills come home with you too. Noticing when someone has had too much, offering water or a non-alcoholic drink, and helping a friend get home safely all draw on the same ideas. Hosting a backyard barbecue? Make sure there is plenty of food and water on hand, and keep light beer and alcohol-free options in the esky. ## Why RSA certification is mandatory The law requires RSA training for anyone who sells, serves or supplies alcohol in a licensed venue. In New South Wales the regulator is Liquor & Gaming NSW. In Victoria it is Liquor Control Victoria. In Victoria, the Edway course is online only. Liquor Control Victoria also requires a Learning Hub module called "Sexual Harassment and Assault: Recognise, Prevent and Respond". In both states, Edway Training (RTO 91401) delivers the course and issues your Statement of Attainment. What you receive afterwards differs by state. The [guide to the RSA certificate](https://www.edway.edu.au/blog/what-is-an-rsa-certificate) explains the difference. Holding your RSA shows employers you're ready to promote safety and uphold the venue's legal responsibilities. It's your ticket to work behind the bar, on the floor or at events, and we're here to help you get it done. ## Next step Choose your state on the [RSA course page](https://www.edway.edu.au/courses/rsa) to see the study options, dates and the price. Book today and take the first step toward a responsible and successful hospitality career. Courses mentioned: - [RSA](https://www.edway.edu.au/courses/rsa) — The responsible service of alcohol training you need before you can serve or sell alcohol. Sources: - Liquor & Gaming NSW — training requirements for liquor and gaming — https://www.liquorandgaming.nsw.gov.au/working-in-the-industry/training-requirements-for-liquor-and-gaming: Who must hold an RSA in New South Wales and the competency-card requirement - Victorian Government — RSA training (Liquor Control Victoria) — https://www.vic.gov.au/rsa-training: Victorian online-only delivery, the Certificate of Completion and the Learning Hub steps - training.gov.au — SITHFAB021 — https://training.gov.au/training/details/SITHFAB021: Unit code and official title - Edway knowledge base — courses/rsa/index.md: Course content, New South Wales online modules, durations and issuing RTO - Edway knowledge base — courses/rsa/faq.yaml: Minimum age to serve and the no-skipping rule for New South Wales online study # What does an excavator training course give you, and what work can you do after it? URL: https://www.edway.edu.au/blog/what-does-the-excavator-course-give-you Type: Answer Booking an excavator course Sydney-side? What the 2-day RIIMPO320F course covers and the nationally recognised Statement of Attainment you receive. ## The short answer The excavator training course gives you a nationally recognised Statement of Attainment for RIIMPO320F Conduct civil construction excavator operations. It is not a licence. Since 2012, nobody in Australia has needed a high-risk work licence to operate an excavator. Instead, the business you work for must make sure you are competent, and your Statement of Attainment is the formal evidence that you are. That makes it your key to operating one of the most powerful and versatile machines in construction, earthmoving and road building. Whether you are a novice operator or an experienced hand wanting to grow your career, this is the course for you. ## The course code and what "ticket" means here People often say "excavator ticket" or "excavator licence". On a job site, that means proof that you are trained to operate an excavator. For this course, that proof is a Statement of Attainment for the unit RIIMPO320F. When an employer asks for an excavator ticket, show them your Statement of Attainment. Many sites also ask for a Verification of Competency (VOC) from time to time. A VOC is a check that you can still operate the machine safely. The site or employer decides when they want one. So if you are wondering how to get an excavator licence, this is it: complete the course and keep your excavator certificate ready to show. ## Excavator training course Sydney: how it runs The excavator course in Sydney runs over 2 days. - Day 1, theory. A classroom day at Seven Hills. - Day 2, practical. Hands-on training on a real excavator at Bayview. Excavator work involves more than sitting in the cab and moving soil. The course takes you through the tasks that happen around the machine as well as the operation itself. The course combines classroom and practical instruction, so you build every skill you need step by step. It covers: - planning and preparing for safe excavator operations - pre-operational checks and safety procedures - lifting, carrying and placing materials - loading trucks - selecting and changing attachments - operator maintenance and clean-up - work health and safety and site hazards - supervised hands-on operation in practical workplace situations Training that includes both theory and practical work gives you a clear path from classroom instruction to confident machine operation. There is no prerequisite to enrol. You must hold a current White Card to attend Day 2. If you do not have one yet, book the [White Card course](https://www.edway.edu.au/courses/white-card) first, or read [what a White Card is](https://www.edway.edu.au/blog/what-is-a-white-card). Bring government-issued photo ID and your Unique Student Identifier (USI). For Day 2, bring your personal protective equipment (PPE): a hard hat, steel-capped boots, a hi-vis vest, gloves and eye protection. Arrive 15 minutes early. The price is on the course page. ## Your excavator training certificate and who issues it Edway Training Pty Ltd (RTO 91401) delivers and issues the excavator course. When you pass, you receive: - a Statement of Attainment for RIIMPO320F, within 24 hours - an Edway Training plastic card, posted to you within 3 weeks; the cost of the card is included The Statement of Attainment is recognised nationally and has no regulated expiry date. It is the document to keep safe and show employers. Before you pay, check these details on the course page: - the unit code: RIIMPO320F - the location: Day 1 at Seven Hills, Day 2 at Bayview - how the course runs: 2 days, a theory day then a practical day - what you receive: a Statement of Attainment and an Edway Training plastic card A course that names the unit, location and issuing RTO gives you a clear record to present when an employer, contractor or labour hire company checks your training. ### Why get an excavator training certificate? Because it proves you can do the job. The business you work for has to make sure you are competent on the machine, and your Statement of Attainment is the formal evidence that you are. It is recognised nationally and has no regulated expiry date. Whether you are new to plant or an experienced hand, it is your key to operating an excavator in construction, earthmoving and road building. ## Finding work afterwards The course suits new plant operators, labourers who want to move onto machines, and tradespeople who want to add plant skills. Excavators are used across civil construction, so your skills are in demand on all kinds of sites. The greatest benefit of completing an excavator training course is your employability. Certified training on your resume makes you look attractive and competent to potential employers. Here is how to put it to work: - tailor your resume to showcase your excavator training, safety and attention to detail - tell your current employer you have completed the course - look for labouring or civil roles where you can build machine hours - attend industry events and reach out to construction companies directly - keep your Statement of Attainment and White Card ready to show At Edway Training, we are committed to your success beyond the classroom. We offer ongoing support and resources to help you navigate your career path in the construction industry. With our extensive network of industry connections and experienced trainers, you can trust Edway Training to provide the guidance and assistance you need to thrive in your career as a skilled excavator operator. Whether you still need to complete an excavator training course or need assistance in finding a job after receiving your certificate, Edway Training is here for you. Get in touch with us today! ## Choosing a course Your goal is to be appealing to potential employers, so pick a course that gives you the right training for the job. Here is what to look for in excavator training in Sydney. - The unit code. Make sure the course gives you the current unit, RIIMPO320F. That way the Statement of Attainment is nationally recognised. - The RTO. Check the name and number of the registered training organisation (RTO) that will issue your Statement of Attainment. It should be shown on the course page before you book. Look for real machine time too. This course includes a full practical day on a real excavator. If you are new to machinery, supervised practical operation gives you time to understand the controls, machine movement and site hazards. When you compare course options, treat price as one part of the decision. The more important checks are the unit code, the issuing RTO, practical machine time and the excavator training certificate you receive. Those details shape the training record you rely on when you apply for construction roles, labour hire placements or site-based work. ### Can you do an excavator training course in Sydney with no experience? Yes. There is no prerequisite to enrol, and the course suits new plant operators and labourers who want to move onto machines. You build every skill step by step, with a theory day at Seven Hills and a full practical day on a real excavator at Bayview. You need a current White Card for Day 2, so book that first if you do not have one yet. ## Next step Check dates and book the Sydney course on the [Excavator course page](https://www.edway.edu.au/courses/excavator). Courses mentioned: - [Excavator Training](https://www.edway.edu.au/courses/excavator) — Two days of nationally recognised excavator training — one in the classroom, one on a real machine. - [White Card](https://www.edway.edu.au/courses/white-card) — The nationally recognised construction induction training you need before you can work on an Australian construction site. Sources: - Edway knowledge base — courses/excavator/index.md: Unit code, course content, who it is for, what to bring, two-day structure - Edway knowledge base — courses/excavator/offerings.yaml: Sydney offering, venues and issuing RTO - Edway knowledge base — courses/excavator/recognition.md and faq.yaml: No high-risk work licence for excavators, competence duty, Statement of Attainment, plastic card, VOC - Edway knowledge base — courses/white-card/index.md: White Card unit for the Day 2 requirement # Which safety short courses do you need to start work? URL: https://www.edway.edu.au/blog/which-safety-short-courses-do-you-need-to-start-work Type: Answer White Card, RSA, first aid, traffic control and more: the short courses food safety, hospitality, construction and traffic workers need before they start. ## The short answer If you are planning to work in construction, hospitality or traffic control in Australia, safety training is your first requirement. Without the right ticket, you cannot start work. Start with the course your industry asks for: the [White Card](https://www.edway.edu.au/courses/white-card) for construction, the [RSA](https://www.edway.edu.au/courses/rsa) to serve alcohol, a [Food Handling certificate](https://www.edway.edu.au/courses/food-handling) or the [Food Safety Supervisor course](https://www.edway.edu.au/courses/food-safety-supervisor) for food businesses, [first aid](https://www.edway.edu.au/courses/first-aid) for almost any workplace, and [traffic control](https://www.edway.edu.au/courses/traffic-controller-tc1) to work on the road. Safety short courses are focused, practical and job-ready. Instead of long academic programs, they give you targeted training for real-world responsibilities. Whether you are entering the workforce for the first time or changing careers, they help you meet legal and employer expectations quickly. ## Which safety short courses are most popular? Several courses are in steady demand because specific industries require them: - [White Card](https://www.edway.edu.au/courses/white-card) for construction induction - [First Aid](https://www.edway.edu.au/courses/first-aid), with CPR included - [RSA (Responsible Service of Alcohol)](https://www.edway.edu.au/courses/rsa) - [Food Handling](https://www.edway.edu.au/courses/food-handling) and [Food Safety Supervisor](https://www.edway.edu.au/courses/food-safety-supervisor) - [Traffic Control (TC1 + TMI1)](https://www.edway.edu.au/courses/traffic-controller-tc1) in Victoria - [Working at Heights](https://www.edway.edu.au/courses/working-at-heights) Anyone doing construction work on an Australian site is legally required to hold a current construction induction card, the White Card. In hospitality, you need an RSA before you can sell, serve or supply alcohol in licensed venues such as pubs, clubs, restaurants and bottle shops. Food businesses have their own rules. Food handlers in category 1 and 2 food businesses Australia-wide need food safety training, and the Food Handling certificate meets that requirement. The same businesses must appoint a certified Food Safety Supervisor, and the Food Safety Supervisor course qualifies you for that role. Many of these courses combine theory and practical work. Working at Heights, for example, covers the safety rules and then has you use harnesses, lanyards and anchors yourself. You understand the regulations and you know how to apply them on the job. ## How fast can you start work? Speed is one of the main advantages of safety short courses. The White Card is a one-day course. Food Handling takes 4 hours, and the Food Safety Supervisor course and Working at Heights each take 8 hours. Traffic control is a 3-day course, followed by supervised practical work on the road. That makes these courses ideal for: - school leavers - international students - career changers - job seekers looking for quick entry-level roles - workers renewing a ticket Holding the right ticket before you apply makes you a stronger candidate. Employers prefer people who are already trained in safety, because it cuts onboarding time and risk. For migrants and international students, a nationally recognised Australian certificate shows you understand local workplace standards. That builds trust with employers and improves your job prospects. ## Why does workplace safety matter so much here? Australia has strict work health and safety laws. Employers and workers share responsibility for keeping the workplace safe. Safety training helps you: - identify hazards - assess and control risks - respond to incidents and emergencies - understand your legal duties Construction and traffic control involve physical risks, heavy equipment and close contact with the public. Training is how you learn to manage those risks. Safety awareness also builds a culture of responsibility and professionalism. When everyone on site understands the procedures and follows them, the workplace runs more smoothly and confidently. ## Choosing a training provider When you choose a course, check that: - the organisation is a registered training organisation (RTO) - the course is nationally recognised - the trainers are experienced and know the industry - the training is practical and aligned with Australian standards On successful completion of an accredited course you receive a Statement of Attainment. A White Card is recognised across Australia. RSA rules are set by each state, so NSW and Victoria each require their own RSA. Edway lists courses from two RTOs, and the course page shows which one issues your certificate before you book. First aid is issued by Training Aid Australia (RTO 91411). The White Card in NSW is issued by Training Aid Australia, and in the other states by Edway Training (RTO 91401). The RSA, Food Handling, Food Safety Supervisor, Working at Heights and traffic control courses are issued by Edway Training. Location, course dates and how the course runs matter too. Read [how Edway short courses run](https://www.edway.edu.au/blog/online-or-classroom-how-edway-short-courses-run) to compare classroom, Zoom and self-paced online options. ## Can safety short courses build a long-term career? These courses are often seen as entry level, but they can be the foundation of a long-term career: - A White Card opens up labourer, trades assistant and apprentice roles. See [which tickets you need for construction work](https://www.edway.edu.au/blog/what-tickets-do-you-need-for-construction-work) for the next steps. - First aid supports work in teaching, care, trades, hospitality, fitness and retail. - Traffic control (TC1 and TMI1) is the prerequisite for the next level, TC2 and TMI2. - Food Handling leads on to the Food Safety Supervisor course when you become your business's appointed Food Safety Supervisor. Read [food handler or Food Safety Supervisor](https://www.edway.edu.au/blog/food-handler-or-food-safety-supervisor) to see which one you need. Continuous upskilling is highly valued in the Australian job market. Adding new skills and keeping your tickets current shows commitment and professionalism. ## Is safety training worth it? If you want to work in a regulated industry, safety training is essential. Short courses give you legal compliance, practical knowledge and a stronger résumé. They help you step into the workforce with confidence and meet Australian industry expectations. In a competitive job market, the right ticket can be the difference between waiting for an opportunity and starting work straight away. ## Next step Safety short courses are practical qualifications that help you start work confidently and legally. Whether in construction, hospitality, traffic control or first aid, these courses prepare you for real workplace challenges. Investing in safety training is a smart step to improve employability, meet industry standards and build a strong foundation for your career. Pick the course your job calls for, choose your state, and book a date. Start with the [White Card course page](https://www.edway.edu.au/courses/white-card), or go straight to [RSA](https://www.edway.edu.au/courses/rsa), [First Aid](https://www.edway.edu.au/courses/first-aid), [Food Safety Supervisor](https://www.edway.edu.au/courses/food-safety-supervisor) or [Traffic Control](https://www.edway.edu.au/courses/traffic-controller-tc1). The price is on each course page. Courses mentioned: - [White Card](https://www.edway.edu.au/courses/white-card) — The nationally recognised construction induction training you need before you can work on an Australian construction site. - [RSA](https://www.edway.edu.au/courses/rsa) — The responsible service of alcohol training you need before you can serve or sell alcohol. - [First Aid](https://www.edway.edu.au/courses/first-aid) — Nationally recognised first aid training, CPR included, so you can respond to an emergency until help arrives. Sources: - Edway knowledge base — courses/white-card/index.md, recognition.md, faq.yaml: White Card legal requirement, one-day duration, national recognition, issuing RTO by state - Edway knowledge base — courses/rsa/index.md: RSA requirement to sell, serve or supply alcohol; state rules; issuing RTO - Edway knowledge base — courses/first-aid/index.md: HLTAID011 content, who it suits, issuing RTO Training Aid Australia - Edway knowledge base — courses/traffic-controller-tc1/index.md: TC1 + TMI1 in Victoria, 3-day course, pathway to TC2 / TMI2 - Edway knowledge base — courses/food-safety-supervisor/index.md and courses/food-handling/index.md: Standard 3.2.2A food handler and Food Safety Supervisor requirements, durations, issuing RTO - Edway knowledge base — courses/working-at-heights/index.md and offerings.yaml: Who the heights course suits, theory and practical content, issuing RTO - Released guide — guides/can-i-do-my-white-card-online.md: White Card opening labourer, trades assistant and apprentice roles # Why book all your team's training with one provider? URL: https://www.edway.edu.au/blog/why-book-all-your-training-with-one-provider Type: Answer Booking White Card, first aid, RSA and other tickets for your staff? Four reasons to keep your team's training with one provider, onsite or at our venues. ## The short answer If you book training for a team, keep it with one registered provider. Your staff's tickets sit in one place, renewals are simpler to plan, and you deal with the same trainers each time. Edway runs short courses for construction, hospitality and first aid, from the [White Card](https://www.edway.edu.au/courses/white-card) to [First Aid](https://www.edway.edu.au/courses/first-aid) and the [RSA](https://www.edway.edu.au/courses/rsa). We can also bring the training to your workplace. Here are four reasons to ‘pick and stick’ with a quality trainer. ## Short courses Australia-wide from one provider Enlist one registered provider to take care of all your training needs. Many training organisations offer industry tickets in Sydney and other major cities, so why use just one? Because one provider covers the whole team. Edway's courses run in a classroom, over Zoom or self-paced online, depending on the course and the state. Onsite group training is available for any Edway course, in any state, so your whole team can train together at your workplace. Edway lists courses from two RTOs (registered training organisations), and each course page shows which one issues the certificate before you book. First aid is issued by Training Aid Australia (RTO 91411). The White Card in NSW is issued by Training Aid Australia, and in the other states by Edway Training (RTO 91401). The RSA is issued by Edway Training. ## Keep your team's tickets current Many workplace tickets need refreshing from time to time. Workplaces usually treat first aid as current for 3 years and CPR as current for 12 months. A White Card lapses after 2 years out of the construction industry. Take the stress out of keeping your staff's training up to date by having it all under one provider. You know where every course was done, and booking the next round is the same simple process each time. Read [how long a first aid certificate lasts](https://www.edway.edu.au/blog/how-long-does-a-first-aid-certificate-last) to plan your refreshers. ## Plan the next course as your team grows For many businesses, training is ongoing. It helps you meet your legal obligations, and it gives your team more confidence in their abilities. Construction tickets build on each other. The White Card comes first, and working at heights, asbestos, excavator and traffic control training follow for the tasks your team takes on. See [which tickets construction work needs](https://www.edway.edu.au/blog/what-tickets-do-you-need-for-construction-work) to map out the next step for each worker. ## A team of trainers you can trust Build a strong relationship with a registered training provider. You get to know the trainers and understand exactly what to expect. Our trainers are easy to understand, easy to talk to and know the skills actually needed in the workplace. Classroom and Zoom courses are led by a trainer in real time, so your staff can ask questions as they go. ## It's just plain easier One provider means one booking process for every course your staff need. It also helps when one course builds on another. Traffic control training asks for the White Card Statement of Attainment before the course, and if your worker did their White Card with Edway, it is already on file. When the whole team needs the same course, onsite training is the simplest option. The trainer comes to your workplace, and your staff train together in the setting where they work. Read [how Edway short courses run](https://www.edway.edu.au/blog/online-or-classroom-how-edway-short-courses-run) to compare onsite, classroom and online training. We pride ourselves on developing relationships with the companies we work with and making the training process as simple as possible. ## Next step Give your staff the qualifications they need to get the job done. For onsite training, send an enquiry with the course, your location and the number of staff. To book individual places, start with the [White Card course page](https://www.edway.edu.au/courses/white-card), or go to [First Aid](https://www.edway.edu.au/courses/first-aid) or [RSA](https://www.edway.edu.au/courses/rsa). The price is on each course page. Courses mentioned: - [White Card](https://www.edway.edu.au/courses/white-card) — The nationally recognised construction induction training you need before you can work on an Australian construction site. - [First Aid](https://www.edway.edu.au/courses/first-aid) — Nationally recognised first aid training, CPR included, so you can respond to an emergency until help arrives. - [RSA](https://www.edway.edu.au/courses/rsa) — The responsible service of alcohol training you need before you can serve or sell alcohol. Sources: - Released guide — guides/online-or-classroom-how-edway-short-courses-run.md: Onsite group training for any Edway course in any state, the enquiry details, online options, trainers - Released guide — guides/how-long-does-a-first-aid-certificate-last.md: Workplaces treating first aid as current for 3 years and CPR for 12 months - Edway knowledge base — courses/white-card/index.md and faq.yaml: White Card legal requirement, lapsing after 2 years out of construction, issuing RTO by state - Edway knowledge base — courses/traffic-controller-tc1/index.md: White Card done with Edway already on file for the traffic control course - Edway knowledge base — courses/first-aid/index.md and courses/rsa/index.md: Issuing RTO for first aid and RSA # Swapping an old Victorian Red Card for a White Card URL: https://www.edway.edu.au/blog/red-card-to-white-card-victoria Type: Guide A Victorian Red Card issued before 1 July 2008 is still valid. Prefer the current card? The Red Card to White Card transfer is online, with no new training. ## The short answer Are you wondering if you can still use your old Victorian Red Card? Good news. A Victorian Red Card issued before 1 July 2008 is still valid in Victoria. You can keep using it. Plenty of long-time workers are unsure whether their old card still counts, or worry that swapping it will cost them time and effort. This guide walks you through your options so you can decide what suits you best. If you would rather hold the current card, Edway runs a Red Card transfer in Victoria. It is completed online with no new training, and WorkSafe Victoria issues you a new construction induction card. ## No one makes you replace Red Card by White Card WorkSafe Victoria's instructions to training organisations say plainly that red cards are still valid, and that red card holders are not required to complete new construction induction training. Your Red Card is treated as evidence that you already did the induction. The choice is yours. The transfer is there for people who would rather carry the current card, and converting your Red Card to a White Card is simple. Some people simply like having the newer card in their wallet, especially if the old one is looking worn after years on the tools. If that sounds like you, the transfer is a straightforward way to make the switch. ## Who can transfer The transfer is for a Victorian Red Card issued before 1 July 2008. You will also need enough English to take part. ## How the Red Card Victoria transfer works The transfer is completed online. In Victoria it is delivered by Edway Training (RTO 91401). After you book, you get an email to set up your student account. Log in, then upload clear photos of the front and back of your Red Card and photo ID showing your full name and date of birth, and check your postal address is right. Edway then submits your transfer application to WorkSafe Victoria and pays WorkSafe for the card. It's as easy as that. ## What you receive WorkSafe Victoria approves the application, creates your new plastic construction induction card and mails it to you. Because no new training happens, the transfer does not produce a Statement of Attainment. A Statement of Attainment for CPCWHS1001 Prepare to work safely in the construction industry comes from completing the course, not from a transfer. If you need that training record, book the course instead. Book a [White Card course in Melbourne](https://www.edway.edu.au/courses/white-card/melbourne). ### What mistakes should you avoid with your Red Card in Victoria? The biggest one is assuming your card has expired. A Victorian Red Card issued before 1 July 2008 is still valid, so keep it safe. The next is booking the full course just to swap cards. The Red Card transfer needs no new training. When you upload your documents, make sure the front and back of your card are clear and easy to read. Last, remember the transfer gives you a new card, not a training record. If you need a Statement of Attainment, book the course. ## Next step Ready to make the big change from Red Card to White Card? Choose Victoria on the [White Card course page](https://www.edway.edu.au/courses/white-card), then pick the Red Card transfer option to see the price and book. If you have been meaning to sort out your card for a while, there is no better time to tick it off your list. We look forward to helping you make the switch. Want to check your old card is still current? Read [Is my White Card still valid?](https://www.edway.edu.au/blog/is-my-white-card-still-valid). Courses mentioned: - [White Card](https://www.edway.edu.au/courses/white-card) — The nationally recognised construction induction training you need before you can work on an Australian construction site. Sources: - WorkSafe Victoria — Work instructions: Construction Induction applications and Red card transfers (August 2024) — https://content-v2.api.worksafe.vic.gov.au/sites/default/files/2024-08/CI-work-instructions-for-rtos-2024-08.pdf: Red cards remaining valid, no new construction induction training being required for a transfer, and WorkSafe Victoria creating and mailing the approved plastic card - WorkSafe Victoria — Construction induction training (white card) — https://www.worksafe.vic.gov.au/construction-induction-training-white-card: WorkSafe Victoria as the card issuer, and the training organisation applying on your behalf - training.gov.au — CPCWHS1001 Prepare to work safely in the construction industry — https://training.gov.au/training/details/CPCWHS1001: Unit code and official title # Lost your White Card? How to replace it in each state URL: https://www.edway.edu.au/blog/lost-white-card Type: Answer Lost, stolen or damaged White Card? Replace it through the state that issued it. Who replaces it in each state, and the steps to follow. ## The short answer You replace your White Card through the state or territory that issued it. It does not matter where you live now. In some states a government body replaces your card. In others, the training organisation (RTO) that ran your course replaces it. A valid card from any state is recognised across Australia. So once you have your replacement, it works on sites in every state. Tip: take a photo of your card, or write down its number, and keep it safe. ## Your card or your Statement of Attainment? [When you pass White Card training](https://www.edway.edu.au/blog/when-do-you-get-your-white-card), you get two different things: - Your White Card is the card you show to work on a construction site. Depending on your state, it comes from a government body or from your RTO. - Your Statement of Attainment is the certificate from the RTO that trained you. It shows you passed the White Card unit (CPCWHS1001). Sometimes the certificate is what you need, not the card. For example: - Some courses ask for it. Our [Traffic Controller course](https://www.edway.edu.au/courses/traffic-controller-tc1) needs your Statement of Attainment, not the plastic card. - In Queensland, you give it to your RTO to get a replacement card. In Western Australia, you take it to another RTO if yours has closed. ## Who replaces your card in each state State that issued your card | Who replaces it | How New South Wales | SafeWork NSW, through Service NSW | Online on Service NSW, or a form lodged with Service NSW Victoria | WorkSafe Victoria | Online through myWorkSafe, or call WorkSafe Advisory Australian Capital Territory | Access Canberra | Online with your ACT Digital Account, or by email Tasmania | WorkSafe Tasmania | A replacement form lodged at a Service Tasmania outlet South Australia | The RTO that ran your training | Contact that RTO Western Australia | The RTO that issued your card | Contact that RTO Queensland | The RTO that issued your card | Contact that RTO ## New South Wales SafeWork NSW replaces White Cards through Service NSW. A replacement fee applies. - If your address or contact details have changed, update them first. - If your details have not changed, choose "Replace online" on Service NSW. You pay by Visa or Mastercard. - If you can't replace it online, fill in the SafeWork NSW replacement form and lodge it with Service NSW. Your new card is posted to you. If your card has errors on it, call 13 10 50. ## Victoria WorkSafe Victoria replaces lost, stolen or damaged cards. - Online: log in to your myWorkSafe account. On WorkSafe Victoria's lost, stolen or damaged licences page, choose "Order replacement card". - By phone: call WorkSafe Advisory on 1800 136 089. ## Queensland In Queensland, the RTO that issued your card replaces it. - Contact the RTO that issued your card. - Give them your White Card Statement of Attainment. - Give them a declaration that says how your card was lost, stolen or destroyed. If that RTO has closed, contact another Queensland RTO that delivers the training. They will tell you how to apply and about any fees. An old Queensland blue card can't be replaced. You need to do the training again. If your card was issued in another state, that state replaces it. Edway does not run a Queensland White Card course. ## South Australia SafeWork SA does not issue replacement cards. The RTO that ran your training replaces it, so contact them. Can't remember where you trained? If it was after 1 January 2015, your USI record (your VET transcript) shows where you did the training. ## Western Australia In Western Australia, the RTO that issued your card replaces it. - Find your RTO using WorkSafe WA's Online Licence Search. - Contact that RTO and ask for a replacement. If that RTO has closed, take your White Card Statement of Attainment to another RTO. They may be able to issue you a new card. ## Tasmania WorkSafe Tasmania replaces cards that were first issued in Tasmania. If your card came from another state, apply in that state. Take these to a Service Tasmania outlet: - a completed Construction Induction Replacement Application Form - your construction card number - your evidence of identity documents. A fee applies. The amount is shown on the form. If your card has not arrived 60 days after you lodged it, call WorkSafe Tasmania. ## Australian Capital Territory Access Canberra replaces cards issued in the ACT. A fee applies. Apply online using your own ACT Digital Account (Level 1+ or Level 2). A parent or guardian can't apply for you. If you can't apply online, email Access Canberra — the address is on its White Card page. ## Lost your card but trained with Edway? ### You need your Statement of Attainment Contact us and we'll email you a copy, whichever state you trained in. In New South Wales, your Statement of Attainment comes from Training Aid Australia (RTO 91411), which delivers our NSW White Card course. ### You need the card itself If you did your White Card with Edway in South Australia or Western Australia, we issued your card. Contact us and we'll reissue it. The reissue fee is listed in our Terms and Conditions. In other states, your card comes from the government body in the table above. ## Other questions about a lost card ### Do I need to renew my White Card? No. There is no renewal. A lost card is replaced, not renewed. Your card stays current while you have worked in construction in the last 2 years. In the ACT, the card does not expire. Read more in [Is my White Card still valid?](https://www.edway.edu.au/blog/is-my-white-card-still-valid) ### Can't find any record of your card? In South Australia, if you trained after 1 January 2015, your USI transcript shows where you trained. In Western Australia, if you can't find your details, your RTO's name or your Statement of Attainment, you'll need to do the training again. ## Next step Need a new card because yours has lapsed or can't be replaced? Choose your state on the [White Card course page](https://www.edway.edu.au/courses/white-card). Courses mentioned: - [White Card](https://www.edway.edu.au/courses/white-card) — The nationally recognised construction induction training you need before you can work on an Australian construction site. Sources: - Service NSW — Replace a general construction induction card (white card) — https://www.service.nsw.gov.au/transaction/replace-general-construction-induction-card-white-card: New South Wales replacement: online or by form through Service NSW, card posted, fee applies, errors line 13 10 50 - WorkSafe Victoria — Lost, stolen or damaged licences — https://www.worksafe.vic.gov.au/lost-stolen-or-damaged-licences: Victorian replacement through myWorkSafe or WorkSafe Advisory on 1800 136 089 - WorkSafe Queensland — General construction induction — https://www.worksafe.qld.gov.au/licensing-and-registrations/work-health-and-safety-licences/what-licence-do-i-need/general-construction-induction: Queensland replacement through the issuing RTO, documents needed, old blue cards, interstate cards - SafeWork SA — White card — https://www.safework.sa.gov.au/licence-and-registration/white-card: South Australian replacement through the RTO that ran the training; USI transcript for training after 1 January 2015 - WorkSafe WA — Construction induction training — https://www.worksafe.wa.gov.au/construction-induction-training: Western Australian replacement through the issuing RTO, Online Licence Search, closed RTOs - WorkSafe Tasmania — White cards (construction induction) — https://worksafe.tas.gov.au/topics/licensing-permits-and-registration/white-cards-construction-induction: Tasmanian replacement form lodged at Service Tasmania, fee, 60-day follow-up, Tasmanian-issued cards only, card-number tip - Access Canberra — General construction induction card — https://www.accesscanberra.act.gov.au/business-and-work/building-and-construction/general-construction-induction-card: ACT replacement online through an ACT Digital Account or by email to cwpl@act.gov.au, fee applies # What happens in a CPR training course? URL: https://www.edway.edu.au/blog/what-happens-in-a-cpr-course Type: Answer What to bring, what you practise and what you get from HLTAID009 CPR training in Sydney, plus how to ask about CPR Melbourne dates. ## The short answer Learning CPR is truly life-saving knowledge. A CPR course is a short, hands-on class where you learn and practise cardiopulmonary resuscitation (CPR) on a manikin. The course is HLTAID009 Provide cardiopulmonary resuscitation. It takes about 3 hours in a classroom, after a short online module. Training Aid Australia (RTO 91411) delivers and issues the CPR training course in Sydney and Melbourne. You never know when an emergency can occur. A friend, a workmate or a complete stranger could collapse in front of you. CPR certification gives you the skills and the confidence to step in and help. ## Before you book Three things to know before you book CPR training. - Bring ID and your USI. You need one photo ID and your Unique Student Identifier (USI) to enrol. - You will kneel on the floor. To pass, you must do 2 minutes of uninterrupted CPR on a manikin on the floor. If you have an injury or condition that makes this hard, contact the issuing RTO before you book. - Complete the online module first. There is a compulsory online module to finish before your classroom session. You also need enough English to follow the course. That is how to get CPR certified: enrol, finish the online module, then show your skills in class. ## What you practise Understanding the theory behind CPR is important, but being able to perform it in a real-life situation is what counts. That is why the course is practical. In class, you practise: - recognising when a person is unconscious - giving CPR to current Australian Resuscitation Council (ARC) guidelines - placing a person in the recovery position - responding to a blocked airway - protecting yourself and lowering the risk of infection while you help Most of the time is spent on the floor with a manikin, so wear comfortable clothes. You also practise with a training defibrillator (AED), following its voice prompts to deliver a shock on the manikin. This is part of the unit's assessment, so every CPR course includes it. Your trainer is there to help. If there are steps that are unclear to you, ask the trainer so they can address it right away. This way, you will be confident when the time comes that you need to perform CPR. ## Learning CPR to look after an older relative If you care for an older parent, partner or relative, you've probably wondered what you would do if they collapsed at home. A CPR course means you would know what to do. You would also have done it before, on a manikin, with a trainer checking your technique. ### Is CPR different for older people? No. The Australian and New Zealand resuscitation guidelines (ANZCOR) use the same CPR for every adult, whatever their age: - push on the lower half of the breastbone, about one third of the depth of the chest (more than 5 cm) - push at 100 to 120 compressions a minute - give 30 compressions, then 2 breaths. Broken ribs and other injuries are common during CPR. The guidelines say that risk is acceptable, so don't hold back. Start CPR if the person is unresponsive and not breathing normally. Keep going until they respond or start breathing normally, a health professional takes over, or you can't continue. ### Why do the course, not just read the steps? Reading the steps is a good start. But it is hard to know from a page how hard to push, or how fast. In the course you: - practise compressions on an adult manikin until the depth and speed feel right - use a training defibrillator (AED) and follow its voice prompts - place a person in the recovery position - ask your trainer about anything you're unsure of. To pass, you do 2 minutes of CPR kneeling on the floor. If that would be hard for you, contact Training Aid Australia (RTO 91411) before you book. Classes run in Sydney at Darlinghurst, Seven Hills and Mona Vale, and Melbourne is by enquiry. Check dates and book your seat on the [CPR course page](https://www.edway.edu.au/courses/cpr). ## Four CPR myths Most people like to think they know a little about CPR. Here are four myths to leave behind. - "A CPR course is the same as first aid." The CPR course covers CPR only. The [first aid course](https://www.edway.edu.au/courses/first-aid) adds bleeding, burns, fractures, choking, asthma, anaphylaxis and more, and it includes the CPR unit. - "A CPR course online gives the same certificate." A separate non-accredited online CPR course does not give you the HLTAID009 Statement of Attainment. This course needs you to show your CPR in person. The best way to learn CPR is still a course where you physically practise on a manikin. - "Once you learn CPR, you are covered for life." Most workplaces ask you to refresh CPR every 12 months. A CPR refresher course keeps your skills sharp. - "Helping is only about the casualty." The course also teaches you to protect yourself and lower the risk of infection while you give CPR. ## How long it takes and what you receive The classroom session is 3 hours including breaks. You also complete the compulsory online module before class. When you pass, you receive a nationally recognised Statement of Attainment for HLTAID009. It is treated as current for 12 months, and most workplaces ask for a yearly refresh. For how this fits with first aid, read [how long a first aid certificate lasts](https://www.edway.edu.au/blog/how-long-does-a-first-aid-certificate-last). The price is on the course page. You can check the CPR course cost and book your seat in the same place. ## CPR training Melbourne and Sydney You can find and book CPR training through Edway. Training Aid Australia (RTO 91411) delivers and issues the course. - Sydney: classroom sessions run at Darlinghurst, Seven Hills and Mona Vale. Dates are shown on the course page. It is a simple way to get your CPR certification in Sydney. - CPR Melbourne: the course is offered by enquiry. Send an enquiry from the course page to ask about dates for your CPR certification in Melbourne. The CPR course suits workers who need a yearly CPR update, parents and carers, fitness and aquatic staff, and anyone who wants to be ready to help. If you are planning a hiking trip or time outdoors, CPR is a useful skill to have. A hiking trip needs a few essentials like water and comfortable shoes, and CPR training is one more. It is knowledge you can use long after the trip. If you want to learn more than CPR, compare the options in [which first aid course you need](https://www.edway.edu.au/blog/which-first-aid-course). ### What makes a good CPR training course in Melbourne or Sydney? Look for a course where you practise CPR on a manikin, not one where you only watch. The theory matters, but your hands need to learn the steps. A good course also gives you a trainer to ask, so nothing is left unclear on the day. It should follow current Australian Resuscitation Council guidelines and end with a nationally recognised Statement of Attainment for HLTAID009. The [CPR course](https://www.edway.edu.au/courses/cpr) ticks every box, with Sydney dates and Melbourne enquiries in one place. ## Next step Taking a CPR course will equip you with life-saving skills that could one day help you save a life. Check Sydney dates or send a Melbourne enquiry on the [CPR course page](https://www.edway.edu.au/courses/cpr). Courses mentioned: - [CPR](https://www.edway.edu.au/courses/cpr) — The nationally recognised CPR certificate most workplaces ask for. 3 hours, in person. - [First Aid](https://www.edway.edu.au/courses/first-aid) — Nationally recognised first aid training, CPR included, so you can respond to an emergency until help arrives. Sources: - Edway knowledge base — courses/cpr/index.md: What the course covers, duration, what to bring, who it is for - Edway knowledge base — courses/cpr/offerings.yaml: Sydney and Melbourne delivery and issuing RTO - Edway knowledge base — courses/cpr/recognition.md and faq.yaml: 12-month currency, Statement of Attainment, the non-accredited online course difference - Edway knowledge base — courses/first-aid/index.md: What the full first aid course adds beyond CPR - ANZCOR Guideline 6 — Compressions — https://www.anzcor.org/home/basic-life-support/guideline-6-compressions: Same compressions for every adult: lower half of the breastbone, one third of chest depth (over 5 cm), 100 to 120 a minute; rib injuries an acceptable risk - ANZCOR Guideline 8 — Cardiopulmonary Resuscitation (CPR) — https://www.anzcor.org/home/basic-life-support/guideline-8-cardiopulmonary-resuscitation-cpr: When to start CPR, 30:2, when to stop # Advanced resuscitation course or CPR: which do you need? URL: https://www.edway.edu.au/blog/advanced-resuscitation-or-cpr Type: Answer Advanced resuscitation training adds defibrillators, oxygen and bag-valve masks to CPR. Compare both courses and book the one that fits your work. ## The short answer It's no secret that first aid can help save lives. Some emergencies call for more than your hands, and that is where the two courses differ. The difference is equipment. A CPR course teaches you to resuscitate someone with your hands. Advanced Resuscitation adds the equipment a real response uses: defibrillators, oxygen and bag-valve masks. Advanced Resuscitation also includes the CPR unit, but you need a current first aid certificate before you can start it. If you just need a current CPR certificate for work, CPR is the course. If your workplace keeps resuscitation equipment and expects you to use it, the Advanced Resuscitation course is your next step. ## What CPR covers The CPR course is HLTAID009 Provide Cardiopulmonary Resuscitation. It is the quickest way to get your CPR certification. You learn to: - recognise an unconscious casualty - perform CPR to current Australian Resuscitation Council (ARC) guidelines - use the recovery position - respond to airway obstruction (a blocked airway) - protect yourself and lower the risk of infection The course is 3 hours in a classroom, including breaks. There is also a compulsory online module to finish before you attend. You must be there in person to practise CPR on a manikin. ## What advanced resuscitation training adds The Advanced Resuscitation course is HLTAID015 Provide Advanced Resuscitation and Oxygen Therapy. You learn additional life-saving steps on top of CPR. It covers resuscitation using specialised equipment, in line with ARC guidelines, in complex community and workplace settings. The equipment is: - automated external defibrillators (AEDs) - oxygen tanks - bag-valve masks You learn to respond to an emergency, perform advanced resuscitation, use this equipment, and communicate and evaluate the incident afterwards. The course is 6 hours in a classroom. Before that you complete a compulsory online module of 1 to 3 hours. You must be physically able to do 2 minutes of CPR and take part in the practical activities. ## Who needs which CPR is for anyone who needs a current CPR certificate. That includes workers whose role asks for yearly CPR, parents and carers, fitness and aquatic staff, and the general public. Most workplaces ask staff to refresh CPR every year, so a CPR refresher course keeps you ready for work. Advanced Resuscitation is for workers who use specialised resuscitation equipment. It suits aquatic facilities, health and aged care, remote or industrial sites, and emergency response. These are the workplaces that keep this equipment on hand. It also suits people who want to be prepared for all types of emergencies. If you are choosing between general first aid courses, read [Which first aid course do you need?](https://www.edway.edu.au/blog/which-first-aid-course). ### Is an advanced resuscitation course better than CPR training? It is not better, it goes further. Advanced resuscitation training includes the CPR unit and adds the equipment: defibrillators, oxygen and bag-valve masks. The right course is the one your job needs. If your workplace just asks for a current CPR certificate, CPR is all you need. If you work where that equipment is kept on hand, like a pool, an aged care home or a remote site, the Advanced Resuscitation course gets you ready to use it. ## Prerequisites CPR has no prerequisites. Advanced Resuscitation has one. You must already hold a current Provide First Aid certificate: HLTAID011, or the older HLTAID003. Bring it on the day. Without it you cannot take part. For both courses, bring one valid photo ID and have your USI (Unique Student Identifier) ready. After booking, you'll complete a short language, literacy, numeracy and digital (LLND) check in your student account. You can try a free 10-minute [practice check](https://www.edway.edu.au/llnd-practice-check) first to see the level. ## What you receive and how long it stays current Both courses are delivered and issued by Training Aid Australia (RTO 91411), not by Edway. Your Statement of Attainment usually arrives within 24 hours. | CPR | Advanced Resuscitation Units on your certificate | HLTAID009 | HLTAID015 and HLTAID009 How often to refresh | Every 12 months | Every 12 months Recognised | Nationally | Nationally Licence or card | No | No Advanced Resuscitation can run in Sydney (Darlinghurst, Seven Hills and Mona Vale) and in Melbourne. Check the course page for dates. If none are listed, send an enquiry from the course page. CPR runs in Sydney and Melbourne, with dates on the course page. ## Next step Go to the [Advanced Resuscitation course page](https://www.edway.edu.au/courses/advanced-resuscitation) to send an enquiry, or the [CPR course page](https://www.edway.edu.au/courses/cpr) to book a date. The price and the issuing RTO are shown on each course page before you book. Book today and be ready for any emergency. Courses mentioned: - [Advanced Resuscitation](https://www.edway.edu.au/courses/advanced-resuscitation) — Nationally recognised resuscitation and oxygen therapy training using specialised equipment. You need a current first aid certificate. - [CPR](https://www.edway.edu.au/courses/cpr) — The nationally recognised CPR certificate most workplaces ask for. 3 hours, in person. Sources: - Edway knowledge base — courses/advanced-resuscitation/index.md, offerings.yaml and work.yaml: What Advanced Resuscitation covers, the equipment, who it is for, length, venues and enquiry-only booking - Edway knowledge base — courses/advanced-resuscitation/recognition.md and faq.yaml: Prerequisite, issuing RTO, Statement of Attainment and 12-month refresh - Edway knowledge base — courses/cpr/index.md, offerings.yaml, recognition.md and faq.yaml: What CPR covers, who it is for, length, validity and issuing RTO - training.gov.au — HLTAID015 Provide Advanced Resuscitation and Oxygen Therapy — https://training.gov.au/training/details/HLTAID015: Unit code and official title - training.gov.au — HLTAID009 Provide Cardiopulmonary Resuscitation — https://training.gov.au/training/details/HLTAID009: Unit code and official title # Can I do my RSA online? URL: https://www.edway.edu.au/blog/can-i-do-my-rsa-online Type: Answer Yes. Do your RSA online at your own pace in New South Wales or Victoria, or pick a NSW classroom. How the RSA course online works and what you get. ## The short answer Yes. In New South Wales, you can complete RSA in a classroom or online at your own pace. Both lead to the same training outcome. In Victoria, Edway's RSA course is online and self-paced, so you can study from home. Most people don't enrol in an RSA course just to tick a box. They do it for momentum: the chance to earn more, qualify sooner and feel confident stepping into hospitality. Getting your RSA opens up work in bars, bottle shops, restaurants and festivals. ## New South Wales choices Both New South Wales options cover SITHFAB021 Provide responsible service of alcohol. They are delivered and issued by Edway Training (RTO 91401), a Liquor & Gaming NSW Approved Training Provider. Choose the classroom if you prefer a trainer-led day. Choose self-paced study if you want to work through the modules in your own time, around your shifts. Whichever option you choose, you receive the same Statement of Attainment and the documents needed for the New South Wales RSA competency-card process. ### How does flexible RSA online and RCG training work? Many people do their RSA online at their own pace, fitting the modules around their shifts. RCG works a little differently. It is a classroom course in Sydney, and after the class you complete the Liquor & Gaming NSW RCG online assessment. So you can study for your RSA at home, then book an RCG class on a day that suits you. Plenty of venue staff hold both. ## Victoria is online only The Victorian RSA is online and self-paced. It covers the same national unit, and Victoria has its own certificate process. Edway Training (RTO 91401) issues your Statement of Attainment. Liquor Control Victoria issues the Victorian RSA Certificate of Completion used at work. After training, you complete the required Liquor Control Victoria Learning Hub steps before downloading that certificate. The [RSA course page](https://www.edway.edu.au/courses/rsa) sets out the full process. ## How a self-paced RSA course online works Your RSA training course online covers the relevant liquor laws and your responsibilities, serving alcohol responsibly, recognising and refusing service to intoxicated or under-age patrons, and harm-minimisation strategies. You can pause and return to the course whenever suits you. You have 2 months to finish, counted from the date of your confirmation email rather than your first login. If you miss that deadline, your enrolment is recorded as not completed and the fee is not refunded. You need to enrol again. So set aside some uninterrupted time and work through it properly. For New South Wales RSA, the modules open in order. You cannot skip ahead. Plan your study time somewhere with stable internet, and use a laptop or desktop if you can. ## Before you book You need valid photo identification and a Unique Student Identifier (USI). You also complete a short language, literacy, numeracy and digital check after booking. There is no minimum age for the training itself. You must be at least 18 to sell, serve or supply alcohol. ## Proving your identity Online study has 2 identity checkpoints, and getting the first one right keeps your momentum going. You can start the modules before your identity is verified, but you cannot finish and be issued a certificate until it is done. The same applies to your USI. In your student account you upload either an Australian driver licence or a current passport. Choose carefully: once you pick a document type you cannot change it yourself, so contact the office if you select the wrong one. The second checkpoint is only for the New South Wales card. You apply for it in person at a Service NSW centre with 100 points of identification and have your photo taken. There is no online path for a first competency card. ### What are the common pitfalls when getting an RSA certificate NSW online? Most hold-ups come from the admin, not the learning. Upload a clear driver licence or passport and pick the right document type first time. Give the course proper, uninterrupted time rather than rushing, and finish inside your 2 months. Study on a laptop or desktop with stable internet if you can. Then do the last step: in New South Wales, your card needs a visit to Service NSW in person. ## What you walk away with In New South Wales you receive a Statement of Attainment for SITHFAB021 and an interim certificate. The interim certificate lets you work for 90 days while your competency card is processed. The card itself is the NSW RSA competency card, physical and digital, with your photo. Liquor & Gaming NSW issues it through Service NSW, and it is valid for 5 years. Victoria has no RSA competency card. Your Liquor Control Victoria Certificate of Completion is the evidence your employer keeps on site, and it is valid for 3 years. What it really changes is the kind of work you get offered and how confident you feel walking into a shift. ### How do I get my certificate after completing the online RSA course in Sydney? Your interim certificate is emailed to you from noreply@onegov.nsw.gov.au. It often lands in spam or junk, so search your inbox, including spam, for "@one" and you will find it. Take page 2, the barcode page, and 100 points of identification to a Service NSW centre and have your photo taken. Your digital card is in the Service NSW app as soon as you apply. ## Next step, and the RCG course Sydney gaming venues need Choose your state on the [RSA course page](https://www.edway.edu.au/courses/rsa) to see the available study options and the documents you receive. If your New South Wales job also involves gaming machines, compare [RSA and RCG](https://www.edway.edu.au/blog/rsa-or-rcg). The staff getting the best shifts tend to have more strings to their bow, and plenty of learners pair RSA with RCG. Start your RSA with confidence today. Courses mentioned: - [RSA](https://www.edway.edu.au/courses/rsa) — The responsible service of alcohol training you need before you can serve or sell alcohol. - [RCG NSW](https://www.edway.edu.au/courses/rcg) — The training you need before you work with gaming machines (poker machines) in a New South Wales hotel or registered club. Sources: - Liquor & Gaming NSW — training requirements for liquor and gaming — https://www.liquorandgaming.nsw.gov.au/working-in-the-industry/training-requirements-for-liquor-and-gaming: Who must hold an RSA in New South Wales and the competency-card requirement - Liquor & Gaming NSW — competency cards — https://www.liquorandgaming.nsw.gov.au/working-in-the-industry/competency-cards: Interim certificate, the Service NSW application and the 5-year card - Victorian Government — RSA training (Liquor Control Victoria) — https://www.vic.gov.au/rsa-training: Victorian online-only delivery, the Certificate of Completion and the Learning Hub steps - Liquor & Gaming NSW — Approved Training Provider Conditions of Approval: The rule that stops a student skipping ahead through an online New South Wales RSA course - training.gov.au — SITHFAB021 — https://training.gov.au/training/details/SITHFAB021: Unit code and official title # Can I do my White Card online? URL: https://www.edway.edu.au/blog/can-i-do-my-white-card-online Type: Answer Tasmania and WA run self-paced White Card training online. NSW, SA and the ACT run live classes over Zoom. Here is how each White Card course works. ## The short answer In most states, yes. It depends on the state where you train. In Tasmania and Western Australia the White Card course is online and self-paced. In New South Wales, South Australia and the Australian Capital Territory it runs as a live online class over Zoom. New South Wales also has classroom classes. In Victoria, Edway's course runs in a classroom. Getting your White Card opens up opportunities to work in roles like labourer, trades assistant and apprentice. Every one of them needs this card before you start, so it pays to get it sorted quickly. ## Two kinds of White Card training online [Self-paced online](https://www.edway.edu.au/blog/online-or-classroom-how-edway-short-courses-run) means you work through the modules in your own time. You pick when you study, and you can fit it around work and family. A live online class gives you a trainer without the travel. It is a real-time class over Zoom with a qualified trainer, and you complete the assessment in the session, the same as a classroom day. The state decides which one you get. Either way, this construction induction training covers your work health and safety duties, spotting construction hazards, controlling risks, site safety communication and reporting, and incident and emergency response. ## Self-paced White Card course online: Tasmania and WA Tasmania and Western Australia are the two states where you can start straight away and study at your own pace. Most people finish in around 6.5 hours. Your enrolment stays open for 2 months, counted from the date of your confirmation email. If you do not finish inside that window, your enrolment is recorded as not completed and the fee is not refunded. Two things to know before you book: - Western Australia is for Western Australian residents. You provide evidence of that when you enrol, and you need to be in Western Australia when you complete your assessment. - Tasmania has a step after the course. You apply for your card in person at Service Tasmania within 60 days of finishing, and WorkSafe Tasmania issues it. ## White Card ACT, NSW and SA: live classes over Zoom New South Wales, South Australia and the Australian Capital Territory run live online classes. You join a trainer over Zoom for about 6.5 hours including breaks, and you finish the assessment in the session. You need a computer or tablet with a webcam and microphone. Your camera stays on, and your identity is checked on camera. In New South Wales the training must be trainer-led and in real time, whether that is a classroom or a live virtual classroom. A self-paced online-only White Card course is not permitted there, under the SafeWork NSW conditions for registered training organisations. You also need to be in New South Wales during a Zoom class. A live class gives you everything the classroom does. Both are trainer-led, both are assessed, and both lead to the same card. You just do it from home. [New South Wales training](https://www.edway.edu.au/blog/white-card-nsw) is delivered by Training Aid Australia (RTO 91411). The other states are delivered by Edway Training (RTO 91401). ### Do I need PPE for an online White Card course? What you bring depends on how you train. For an in-person class, wear enclosed footwear. For a live Zoom class from home, your checklist is your setup instead. Have a computer or tablet with a webcam and microphone, keep your camera on for the whole class, and have your photo identification ready for the identity check on camera. ### Why does a White Card in the ACT matter for your construction career? Your White Card is the first ticket construction employers in the Australian Capital Territory ask for. It opens up labourer, trades assistant and apprentice roles, and every task ticket you add later builds on it. In the Australian Capital Territory you train in a live Zoom class from home, with a trainer, and finish your assessment in the session. Then you apply for your card and start building your career. ## White Card course Melbourne runs in a classroom [Edway's Victorian White Card course](https://www.edway.edu.au/blog/white-card-victoria) is a classroom course, at Melbourne or Hallam. You spend the day learning alongside a trainer and other students. Victoria also has an online Red Card transfer, for people who already hold a Victorian Red Card issued before 1 July 2008. That is a transfer of an existing card, separate from the White Card course. ## Before you book Wherever you train, you need valid photo identification, a Unique Student Identifier (USI) and enough English to take part. After booking, you complete a short language, literacy, numeracy and digital check in your student account. Your card is recognised across Australia whichever state you train in. There is generally no fixed expiry, but it lapses if you are out of construction work for 2 or more years. ## Next step Choose your state on the [White Card course page](https://www.edway.edu.au/courses/white-card) to see how the course is delivered where you are, and what you receive. Book your White Card training today and get yourself on site. Courses mentioned: - [White Card](https://www.edway.edu.au/courses/white-card) — The nationally recognised construction induction training you need before you can work on an Australian construction site. Sources: - SafeWork NSW — Conditions for RTOs delivering general construction induction training — https://www.safework.nsw.gov.au/__data/assets/pdf_file/0006/51846/conditions-for-RTOs-delivering-general-construction-induction-training-oct-2022.pdf: The New South Wales rule that training is face-to-face or connected delivery, and that online-only delivery is not permitted - SafeWork NSW — White cards — https://www.safework.nsw.gov.au/licences-and-registrations/white-cards: New South Wales card process and evidence of identity - WorkSafe WA — Construction induction training — https://www.worksafe.wa.gov.au/construction-induction-training: The Western Australian construction induction card and who it is available to - Safe Work Australia — Model Work Health and Safety Regulations — https://www.safeworkaustralia.gov.au/doc/model-work-health-and-safety-regulations: Construction induction card duty and mutual recognition across Australia (regulation 318) - training.gov.au — CPCWHS1001 Prepare to work safely in the construction industry — https://training.gov.au/training/details/CPCWHS1001: Unit code and official title # Asbestos awareness course online: can you do it, and what do you get? URL: https://www.edway.edu.au/blog/can-you-do-asbestos-awareness-online Type: Answer Asbestos awareness courses in Sydney and beyond run online. You get a Certificate of Completion. It is not a licence and does not let you remove asbestos. ## The short answer Yes. Asbestos awareness training is a self-paced online course you can do from anywhere in Australia. When you finish, you get a Certificate of Completion. It shows you have done awareness training. It is not a licence, and it does not allow you to remove asbestos. You walk into an older building, you see a dusty soffit, a tired old eave, a sheet behind the meter box. This course gives you the knowledge to stop, recognise the risk and make the right call. ## Asbestos course Melbourne or Sydney? Study online The asbestos awareness course is offered online only. Whether you live in Melbourne, Sydney or a regional town, you take the same online course. Online learning offers unmatched flexibility. There's no need to commute, take time off work or rearrange your week. You log in when it suits you, between job sites and dinner prep. Studying online means you can work through it at your own pace, on a phone, tablet or computer with internet access. The access link is emailed to you after you book. You have 2 months from enrolment to finish. Asbestos awareness is about recognising and understanding asbestos risks, not physically handling the material. That is why the online format suits it so well. There are no prerequisites. You do not need photo ID or a skills test to enrol. You do need basic English to complete the course. ## Who needs asbestos awareness training? Asbestos was used in many Australian buildings, so people who work on older homes and buildings may come across it. The course is aimed at plumbers, labourers and other tradespeople. SafeWork NSW gives electricians, plumbers and bathroom or kitchen renovators as examples of workers who may come across asbestos. Asbestos awareness for tradespeople is about real work on real sites. You learn where asbestos hides, so you can keep your mates safe and your future intact. ### Why is asbestos awareness training so important? Asbestos was used in many Australian buildings, and it is linked to serious health effects and diseases. On an older job, it can hide in the very places you cut, drill and pull apart. Awareness training teaches you where asbestos may be and how to avoid exposure. You learn to pause when something looks suspicious and get help before the dust flies. That protects you, your crew and everyone else on site. ## How it fits into workplace health and safety Under workplace health and safety rules, Safe Work Australia says a business must train workers who might come across asbestos in their work. That training duty sits with the business, not the worker. An awareness course is one way workers learn the basics, but your employer decides what training your job needs. If you are not sure what your employer expects, ask them before you book. Some employers also ask workers to refresh their awareness training from time to time, so check your workplace policy. Everyone in the workplace deserves to feel safe. A well-informed workforce leads to a safe work environment. ## What the asbestos awareness online course covers The course teaches you to recognise where asbestos may be and how to avoid exposure. Topics include: - the history and uses of asbestos, and where it is typically found - the health effects and diseases linked to asbestos - how to avoid being exposed - legal and procedural processes, including asbestos management plans - personal protective equipment (PPE) and decontamination - safe removal and disposal procedures, at awareness level only The aim is to help you identify asbestos safely, so you know when to stop work and get help. On the job, that looks like this: - Pause work when materials look suspicious. - Ask for the asbestos management plan where relevant. - Step back before you create a fibre cloud. You move faster because you hesitate at the right moment. ## Your asbestos awareness certificate When you finish, you receive a Certificate of Completion. It is emailed to you, and you can also download it from your student account. Here is what your certificate means: - It is a non-accredited course, so it is not nationally recognised training and does not lead to a Statement of Attainment. - You do not need a USI (Unique Student Identifier) for it. - It has no formal expiry date. - It is not a licence, and it does not authorise you to remove asbestos. If your job involves removing asbestos, you need accredited removal training instead: Remove Non-Friable (Class B) or Remove Friable (Class A). Removal is licensed work, and the licence is held by the business doing the removal, not by the student. Our guide [which asbestos course do you need?](https://www.edway.edu.au/blog/which-asbestos-course-do-you-need) compares the options. The course is delivered and issued by Edway Training (RTO 91401). The price is on the course page. ### How do I get an asbestos awareness certificate online? Book the course and the access link is emailed to you. Then work through it online at your own pace, on your phone, tablet or computer. When you finish, your Certificate of Completion is emailed to you and sits in your student account. There is no classroom to get to and no travel. Start when it suits you, and the certificate is yours as soon as you finish. ## Next step If you need to recognise asbestos and avoid exposure, but not remove it, this is the course to do. You get the knowledge, certification and confidence to recognise asbestos hazards, on your terms. Go to the [Asbestos Awareness course page](https://www.edway.edu.au/courses/asbestos-awareness) to book and start online. Courses mentioned: - [Asbestos Awareness](https://www.edway.edu.au/courses/asbestos-awareness) — Non-accredited, self-paced online training in recognising asbestos and avoiding exposure — it does not authorise you to remove asbestos. Sources: - Safe Work Australia — Asbestos WHS duties — https://www.safeworkaustralia.gov.au/safety-topic/hazards/asbestos/whs-duties: Businesses must train workers who may come across asbestos (named in prose only) - SafeWork NSW — Employer training obligations — https://www.safework.nsw.gov.au/hazards-a-z/asbestos/training2/employer-training-obligations: Example trades that may come across asbestos - Edway knowledge base — courses/asbestos-awareness/index.md: Course topics, who it is for, delivery mode, requirements - Edway knowledge base — courses/asbestos-awareness/offerings.yaml: Single national self-paced online offering; issuing RTO - Edway knowledge base — courses/asbestos-awareness/recognition.md: Certificate of Completion, not nationally recognised, no expiry, not a licence - Edway knowledge base — courses/asbestos-awareness/work.yaml: Employer training duty and example trades - Edway knowledge base — courses/asbestos-awareness/faq.yaml: Removal needs a separate accredited course # First aid online training: can you do your first aid course online? URL: https://www.edway.edu.au/blog/can-you-do-first-aid-online Type: Answer Start your first aid online training, then finish in one classroom day. Book a Sydney class or enquire about a first aid course Melbourne date. ## The short answer Yes, you can start your first aid course online. Part of the first aid course is online: a compulsory module you finish before class. The rest is a one-day classroom session, where you practise and are assessed in person. The nationally recognised first aid course (HLTAID011 Provide First Aid) cannot be done fully online. There is also a separate online first aid course on this site. It is not accredited and is not nationally recognised. It gives a Certificate of Completion only, not a Statement of Attainment. Are you looking to learn something new that would also be beneficial to yourself and your loved ones? First aid training is it. You never know when an accident can happen, so it is best to always be prepared. The right knowledge could be the only way to save your loved ones or even a stranger in your community. ## First aid training Melbourne and Sydney: how the one-day session runs First aid training has two parts. - Book, then do the online module. After you book, you complete a compulsory online pre-study module. It takes about 1 to 3 hours. You must finish it before the classroom day. - Attend the classroom day. The session is 6 hours, including breaks. You practise the skills with a trainer and other students. - Get your certificate. Training Aid Australia (RTO 91411) issues your Statement of Attainment, usually within 24 hours. The Statement of Attainment covers HLTAID011 Provide First Aid. It also covers HLTAID010 (basic emergency life support) and HLTAID009 (CPR). First aid training in Sydney. Classes run at Darlinghurst, Seven Hills and Mona Vale, with scheduled dates you can book. First aid training in Melbourne. Training Aid Australia lists Melbourne and Hallam as venues. Melbourne sessions are by enquiry: send an enquiry from the course page and the team will come back to you with dates. Whether you are a school leaver, a family member, changing careers or a backpacker looking for short-term work, one day is all the classroom time it takes. A first aid course can open pathways to a whole range of different careers. It might also give you the skills to manage accidental injuries suffered by your friends or family. ## Is there a CPR training course over Zoom? The CPR training course runs in a classroom, with an online module first. The nationally recognised CPR course (HLTAID009 Provide Cardiopulmonary Resuscitation) is a classroom course. You practise CPR on a manikin in person, so your hands learn the skill as well as your head. You must be physically able to do 2 minutes of uninterrupted CPR on the floor. Like first aid, the CPR course has a compulsory online module before class. The classroom part is 3 hours, including breaks. Training Aid Australia (RTO 91411) issues the Statement of Attainment. There is also a separate online CPR course on this site. It is not accredited and does not give you the HLTAID009 certificate. If your job asks for a nationally recognised CPR certificate, book the classroom course. ## "Senior first aid" is the old name You may see first aid training in Melbourne or Sydney called "Senior First Aid" or "First Aid Level 2". Those are older names. The course you book now is HLTAID011 Provide First Aid. If your employer asks for senior first aid, HLTAID011 is the course that replaced that name. To pick the right course for your job, read [Which first aid course do you need?](https://www.edway.edu.au/blog/which-first-aid-course). Your Statement of Attainment does not expire. But first aid skills are refreshed every 3 years, and CPR every 12 months. Read [How long does a first aid certificate last?](https://www.edway.edu.au/blog/how-long-does-a-first-aid-certificate-last) for more. ## What you need before you book Check these before you book a first aid course: - Photo ID. Bring one valid photo ID on the day. - A USI. This is your Unique Student Identifier, the number that links your training records. - A short LLND check. After booking, you'll complete a short language, literacy, numeracy and digital (LLND) check in your student account. You can try a free 10-minute [practice check](https://www.edway.edu.au/llnd-practice-check) first to see the level. - The online module. Finish the compulsory pre-study module before class. - Physical ability. You must be able to do 2 minutes of uninterrupted CPR on a manikin on the floor. - Enough English for the course. ## Next step Are you already interested in learning how to help? Choose your state on the [First Aid course page](https://www.edway.edu.au/courses/first-aid) to see dates in Sydney or to send an enquiry for Melbourne. The price and the issuing RTO are shown on the course page before you book. For CPR on its own, go to the [CPR course page](https://www.edway.edu.au/courses/cpr). Enrolling in first aid training is a proactive step towards equipping yourself with life-saving skills and knowledge. Be ready for any emergency that comes your way, and make a difference in the lives of others. Courses mentioned: - [First Aid](https://www.edway.edu.au/courses/first-aid) — Nationally recognised first aid training, CPR included, so you can respond to an emergency until help arrives. - [CPR](https://www.edway.edu.au/courses/cpr) — The nationally recognised CPR certificate most workplaces ask for. 3 hours, in person. Sources: - Edway knowledge base — courses/first-aid/index.md and offerings.yaml: Online pre-study module, classroom length, venues, the old course names and the separate non-accredited online product - Edway knowledge base — courses/first-aid/recognition.md and faq.yaml: Issuing RTO, Statement of Attainment, refresh periods and what you need before you book - Edway knowledge base — courses/cpr/index.md, offerings.yaml, recognition.md and faq.yaml: CPR is a classroom course with hands-on manikin practice; the separate non-accredited online CPR product - training.gov.au — HLTAID011 Provide First Aid — https://training.gov.au/training/details/HLTAID011: Unit code and official title # Do teachers and childcare workers need child care first aid training? URL: https://www.edway.edu.au/blog/do-teachers-and-childcare-workers-need-childcare-first-aid Type: Answer Childcare first aid for educators, parents and carers: what you learn and how to book a childcare first aid course Sydney or Melbourne. ## The short answer The childcare first aid course is made for people who work with children in education and care services, such as long day care, preschool, family day care and outside school hours care. Teachers, educators and support staff all take it. Its main unit, HLTAID012, is ACECQA-approved and meets the scope the National Regulations require for first aid, asthma and anaphylaxis training in those services. The duty sits with your service, so ask your centre what it needs from you. Accidents and emergencies can happen unexpectedly, especially where children are involved. More often than not, the right response needs to be taken quickly and decisively. This Childcare First Aid training course gives you the skills and the confidence to do exactly that. ## First aid training childcare services need The Education and Care Services National Law and Regulations apply to services in the National Quality Framework. That includes childcare centres, preschools and kindergartens, family day care and outside school hours care. Under regulation 136, a service must have educators present at all times who hold approved first aid, asthma and anaphylaxis training. The duty sits with the service. The educators on site must hold these qualifications between them. One person does not have to hold all three, and the regulations do not say that every educator must personally hold this course. That is why first aid training for childcare workers is such a valuable thing to bring to a service. A Childcare First Aid certificate shows you are ready to step in, and it helps your centre keep the right people on every shift. School teachers are a different case. If you teach in a school, check with your employer or regulator about the first aid training you need. ## HLTAID012 vs HLTAID011 There are two courses people often mix up. | Childcare first aid | Standard first aid Main unit | HLTAID012 Provide First Aid in an education and care setting | HLTAID011 Provide First Aid Built for | Education and care services | Most workplaces ACECQA-approved for services | Yes | Not on its own HLTAID011 is [the standard workplace first aid course](https://www.edway.edu.au/blog/what-does-a-first-aid-course-cover). It covers asthma and anaphylaxis, but on its own it does not cover the asthma and anaphylaxis requirement for education and care services. If you work in a service, the childcare course is the one built for that setting. For a wider comparison of the first aid courses, see [which first aid course you need](https://www.edway.edu.au/blog/which-first-aid-course). ## What you learn in childcare first aid training Sydney This is first aid for educators, built around an education and care setting. The course is hands-on and practical. You learn to: - respond to an emergency in a service with children present - give CPR, including to infants and children - manage asthma and anaphylaxis emergencies - apply first aid procedures - communicate about the incident and review it afterwards When you finish, your Statement of Attainment covers four units: HLTAID012, HLTAID011, HLTAID010 and HLTAID009. That means one course also gives you the standard first aid, basic emergency life support and CPR units. The Statement of Attainment is nationally recognised. It is one First Aid course that covers the Provide First Aid course content, CPR and the childcare unit together. You walk out with the confidence to provide safety, security and support to the children in your care. Most workplaces ask you to refresh first aid every three years and [CPR](https://www.edway.edu.au/courses/cpr) every twelve months. The guide on [how long a first aid certificate lasts](https://www.edway.edu.au/blog/how-long-does-a-first-aid-certificate-last) explains this in more detail. ### What first aid tips should preschool teachers know? The best tip is simple: get proper first aid training before you need it. Preschool teachers are the adults on the spot when a child falls, has an asthma attack or reacts to a food. With the right training, you act quickly and keep the other children calm too. Keep the first aid kit where every educator can reach it, and keep small items out of reach of little hands. The childcare first aid course teaches you the rest, from CPR for infants and children to asthma and anaphylaxis emergencies. ### Childcare first aid Sydney: do you know what to do? Picture it. A baby in your room stops breathing, or a child with a peanut allergy has just touched peanut butter. Would you know what to do, straight away, with a crying child in front of you? If you hesitated, a childcare first aid course in Sydney is for you. You practise CPR on infants and children and learn to manage asthma and anaphylaxis emergencies, hands-on, so the right steps come quickly when it counts. ## Childcare first aid Sydney and childcare first aid training Melbourne Training Aid Australia (RTO 91411) delivers and issues the childcare first aid course in both states. Edway does not issue it. - Childcare first aid Sydney: classroom sessions run at Darlinghurst, Seven Hills and Mona Vale. Dates are shown on the course page. - Childcare first aid Melbourne: the course is offered in Melbourne and Hallam by enquiry. Send an enquiry from the course page to ask about dates. The classroom day is 8 hours including breaks. Before it, you complete a short compulsory online module of about 1 to 3 hours. There are no prerequisites. You need one photo ID, a Unique Student Identifier (USI), enough English to follow the course, and the ability to do 2 minutes of CPR on a manikin. The price is on the course page. Do you love working with children? This course is a great first step towards a job in childcare, and we are happy to help you take it. ## Childcare first aid Melbourne and Sydney for parents and home carers You do not need to work in childcare to take this course. Parents, grandparents, nannies and other home carers can enrol too. Raising children is an exciting yet challenging experience. Children are naturally curious about the world around them, and this course teaches you CPR for infants and children and how to respond to asthma and allergic reactions. For parents and guardians entrusting their children to the care of others, knowing that the carers are trained in first aid gives real peace of mind. And one of the great benefits of knowing child care first aid is that you can teach your kids about safety too. Want standard first aid for adults at work? The [first aid course](https://www.edway.edu.au/courses/first-aid) is built for that. ### Why do you need childcare first aid Melbourne training in summer? Summer means pools, beaches and long days outside, and children are right in the middle of it. That is when you want to know what to do, not be looking it up on your phone. Childcare first aid training in Melbourne teaches you CPR for infants and children and how to respond to asthma and allergic reactions. The best part is that the skills don't end with summer. You can use them at home, at the beach or at work, all year round. ## Next step To see dates in Sydney, send a Melbourne enquiry, and check the issuing RTO before you book, go to the [Childcare First Aid course page](https://www.edway.edu.au/courses/childcare-first-aid). Courses mentioned: - [Childcare First Aid](https://www.edway.edu.au/courses/childcare-first-aid) — Nationally recognised first aid for education and care staff — the ACECQA-approved qualification covering first aid, asthma and anaphylaxis. - [First Aid](https://www.edway.edu.au/courses/first-aid) — Nationally recognised first aid training, CPR included, so you can respond to an emergency until help arrives. Sources: - ACECQA — approved first aid qualifications: HLTAID012 as an ACECQA-approved first aid, asthma and anaphylaxis qualification - Education and Care Services National Regulations — regulation 136: The service-level requirement for first aid, asthma and anaphylaxis training - Edway knowledge base — courses/childcare-first-aid/index.md: Course facts: units covered, duration, who it is for, issuing RTO, ACECQA approval wording - Edway knowledge base — courses/childcare-first-aid/offerings.yaml: Sydney and Melbourne delivery, venues and issuing RTO per offering - Edway knowledge base — courses/childcare-first-aid/recognition.md and faq.yaml: Statement of Attainment, refresh periods, the service-level duty - Edway knowledge base — courses/first-aid/index.md: HLTAID011 scope for the comparison # Do waiters, food servers and security staff need an RSA in NSW? URL: https://www.edway.edu.au/blog/do-waiters-and-food-servers-need-an-rsa Type: Answer Waiters, bottle shop and security staff who serve alcohol in NSW need an RSA. See which roles need one and how to book one of our RSA courses. ## The short answer In New South Wales, the RSA rule follows the alcohol, not the job title. If your work involves selling, serving or supplying alcohol, you need an RSA. That covers many waiters, bottle shop staff and security staff. Working as a food server or bartender is an excellent way to earn and socialise at the same time, and an RSA certificate is your ticket in. ## Who needs Responsible Service of Alcohol certification Liquor & Gaming NSW says RSA applies to a range of workers involved in the sale, service or supply of alcohol. The roles it names include: - service staff, and food and beverage attendants - retail liquor salespeople - winery and brewery staff - promotional staff - RSA marshals and security staff - volunteers The rule applies in pubs, clubs, restaurants, bottle shops, stadiums and festivals. ## Pub and restaurant waiters A waiter in a licensed restaurant needs an RSA if they serve alcohol. The duty comes from serving drinks, not from waiting tables. In practice, most waiters in a licensed pub or restaurant take drink orders or carry drinks to tables. If that is part of your job, you need an RSA before you start. Your RSA training course shows you how to provide proper service and maintain a safe, enjoyable environment in your workplace. Are you ready to become a pub waiter in Sydney? Your RSA certification is the place to start. ### What are the requirements to be a pub waiter in Sydney? The big one is your RSA. If you take drink orders or carry drinks to tables, you need it before your first shift, and you must be 18 or older to serve alcohol. Getting it is simple. Book a classroom day or study online, bring photo ID and your USI, and finish the course. Then visit Service NSW for your RSA competency card, and you are ready to start. ## Food servers who do not pour Plenty of food servers spend most of a shift on plates, not glasses. In a busy licensed venue, though, the roster moves fast. A drink order at the table or a glass of wine to carry out is all part of the job. Holding an RSA means you can say yes to every shift and every duty. It shows the venue you are ready to work anywhere on the floor. ## Selling alcohol in a bottle shop or at an event Retail liquor salespeople are named in the Liquor & Gaming NSW list. So are promotional staff, and winery and brewery staff. The rule also applies at stadiums and festivals. Volunteers count too. If you pour drinks at a club or an event, you need an RSA even when you are not paid. You must be 18 or older to sell, serve or supply alcohol in New South Wales. There is a narrow exception for under-18s, but only with approval from the Independent Liquor and Gaming Authority. ## Security and crowd controllers Liquor & Gaming NSW names security staff and RSA marshals among the workers the RSA rule applies to. If you work security at a licensed venue, an RSA is part of the job. If you hold an RSA from another state, these roles always need a New South Wales bridging course and the New South Wales RSA competency card. That applies even to temporary work. ## RSA training Sydney: what you need before you book Here is how to get an RSA in New South Wales. There is no prerequisite course and no minimum age for the training. You need: - Photo ID. - A Unique Student Identifier (USI). - To complete a language, literacy, numeracy and digital (LLND) check after booking. You can try a free 10-minute [practice check](https://www.edway.edu.au/llnd-practice-check) first to see the level. In New South Wales you can choose: - A classroom day at Mona Vale, Darlinghurst or Seven Hills, running 6 to 7 hours. - Self-paced online study of about 6 hours. You have 2 months from your confirmation email to finish. Prefer an RSA course online? Study at your own pace, from your phone or laptop, whenever it suits you. Edway Training (RTO 91401) delivers the course and issues your Statement of Attainment. Edway Training is a Liquor & Gaming NSW Approved Training Provider. After the course you receive a Statement of Attainment for SITHFAB021 and a 90-day interim certificate. You then visit Service NSW in person to get your RSA competency card. The card is valid for 5 years, and its cost is included in the course fee. The [guide to getting your RSA in NSW](https://www.edway.edu.au/blog/how-to-get-your-rsa-in-nsw) walks through each step. If your job also involves gaming machines, you need a separate course called RCG. ## Next step See dates, locations and the price on the [RSA course page](https://www.edway.edu.au/courses/rsa). Choose New South Wales to see the options. Our RSA courses run in Mona Vale, Darlinghurst and Seven Hills, or online. Make a booking and get started on your new career! Courses mentioned: - [RSA](https://www.edway.edu.au/courses/rsa) — The responsible service of alcohol training you need before you can serve or sell alcohol. Sources: - Liquor & Gaming NSW — training requirements for liquor and gaming — https://www.liquorandgaming.nsw.gov.au/working-in-the-industry/training-requirements-for-liquor-and-gaming: Who must hold an RSA in New South Wales and the competency-card requirement - Liquor & Gaming NSW — competency cards — https://www.liquorandgaming.nsw.gov.au/working-in-the-industry/competency-cards: Interim certificate, the Service NSW application and the 5-year card - Edway knowledge base — courses/rsa/index.md: Roles covered, delivery options, entry requirements, issuing RTO and outcome in New South Wales - Edway knowledge base — courses/rsa/recognition.md: Security and RSA marshal roles needing the New South Wales bridging course and card - Edway knowledge base — courses/rsa/work.yaml: Waiter in a licensed restaurant as a role that needs RSA # Does your traffic control ticket need renewing? URL: https://www.edway.edu.au/blog/do-you-need-a-traffic-control-refresher Type: Answer Victorian traffic tickets run on a 3-year clock. When yours is due, and what to book instead of a Traffic Management Refresher Course. ## The short answer Yes, on a 3-year cycle. Your TTM Digital Card is valid for 3 years from the date it is issued, and a refresher is required every 3 years to keep it current. Short Term Low Impact and Utilities TTM certificates also run for 3 years, from the day you finish. Get in touch before your 3 years is up. We will help you work out what your ticket needs next. Working in traffic management is a great career option, and staying current is part of the job. It keeps your ticket valid, keeps you on the roster and keeps the crew and the public safe. ## Three tickets, three clocks Each Victorian traffic ticket carries its own 3-year rule, and the clock starts at a different moment for each one. Your ticket | Valid for | The 3 years starts TTM Digital Card (TC1 + TMI1 Combined) | 3 years | The date the card is issued Short Term Low Impact certificate | 3 years | The day you finish the course Utilities TTM certificate and Digital Utilities card | 3 years | The day you finish the course ## Your card follows the practical If you did the combined Traffic Controller and Traffic Management Implementer course, your card is not issued at the end of the classroom days. It is issued once your post-course practical is accepted. That practical has its own 6-month deadline: 20 logged hours of traffic control and a supervised assessment for TC1, plus 3 traffic management setups for TMI1. So your 3 years runs from the card's issue date, not from the week you sat in the classroom. Check the date on the card itself. ## One ticket does not cover another A Short Term Low Impact or Utilities TTM certificate confirms those duties in Victoria only. Neither qualifies you as a Traffic Controller, a Traffic Management Implementer or a Traffic Management Designer. Renewing one of them does not give you any of those roles. Traffic Controller (RIISS00058) and Traffic Management Implementer (RIISS00060) are also two separate skill sets. The combined course covers both — 6 units in total. ## Check what your traffic control course certificate says Your Statement of Attainment lists the units you completed. The combined course covers six units. For TC1: RIICOM201E Communicate in the workplace, RIIWHS205E Control traffic with stop-slow bat, and RIIWHS206 Control traffic with portable traffic control devices and temporary traffic signs. For TMI1: RIIRIS301E Apply risk management processes, RIIWHS302E Implement traffic management plans, and RIIWHS303 Position, set up and program portable traffic control devices. RIICOM201E sits in both skill sets. If you hold a TTM Digital Card, your practitioner status is publicly checkable on the Austroads register, so an employer can confirm your ticket straight away. ### Is traffic management refresher training a legal requirement? Yes, if you want to keep working. Victorian law requires whoever runs the works to use appropriately trained and qualified people to direct traffic, and your TTM Digital Card is how you show you are one of them. That card needs a refresher every 3 years to stay current. Keep it current and any employer can check your status on the Austroads register straight away. ## Your traffic control refresher course Melbourne questions, answered Edway does not sell a traffic refresher, top-up or renewal course. The only traffic control course we run is the combined Traffic Controller (TC1) and Traffic Management Implementer (TMI1) course — 3 days in Victoria, with the theory in Melbourne CBD and the practical at Hallam. Traffic control work in Victoria starts here: TC1 is the entry qualification for Category 1 roads. If your ticket is close to 3 years, contact us before it expires and tell us which ticket you hold and when it was issued. These are Victorian courses, delivered and issued by Edway Training (RTO 91401) as an Austroads and Department of Transport and Planning Victoria approved Temporary Traffic Management provider. A Victorian ticket is not directly accepted in New South Wales, Queensland or Western Australia — those states run their own schemes. ## Next step To book the combined course, see [Traffic Controller (TC1)](https://www.edway.edu.au/courses/traffic-controller-tc1). You need a current White Card, and Edway requires the Statement of Attainment for unit CPCWHS1001 as evidence — the plastic card on its own is not accepted. For the other two tickets, see [Short Term Low Impact](https://www.edway.edu.au/courses/temporary-traffic-management-stli) and [Utilities TTM](https://www.edway.edu.au/courses/utilities-ttm). To ask about your own ticket, contact us through the site's contact page. Feel free to message us with your questions, and book your traffic control course today. Courses mentioned: - [Traffic Control (TC1 + TMI1) VIC](https://www.edway.edu.au/courses/traffic-controller-tc1) — The Victorian entry qualification you need to control traffic and set up traffic management on urban streets and low-volume rural roads. - [Short Term Low Impact Traffic Management VIC](https://www.edway.edu.au/courses/temporary-traffic-management-stli) — The Victorian training for short-term, low-impact roadside work like pothole repairs and vegetation trimming — it does not qualify you as a Traffic Controller. - [Utilities TTM Worker Accreditation](https://www.edway.edu.au/courses/utilities-ttm) — Restricted traffic management training for Victorian utility-sector workers — you need an employer letter to enrol. Sources: - Victoria Government Gazette S 280 — Code of Practice for Worksite Safety – Traffic Management (gazetted 1 June 2023) — https://www.gazette.vic.gov.au/gazette/Gazettes2023/GG2023S280.pdf: The Victorian duty on whoever runs the works to engage appropriately trained and qualified people to direct traffic - Austroads — Temporary Traffic Management National Training Framework: The National TTM Training Framework, Approved Training Providers, the TTM Digital Card and the practitioner register - training.gov.au — RIISS00058 Traffic Controller and RIISS00060 Traffic Management Implementer skill sets — https://training.gov.au/training/details/RIISS00058: Skill set codes, official titles and the six units the combined course covers # Do you need both a White Card and Working at Heights training? URL: https://www.edway.edu.au/blog/do-you-need-white-card-and-working-at-heights Type: Guide How construction induction and working-at-heights training fit together, and when you need one or both to get on site and work safely. ## The short answer If you work on a construction site and your job involves a fall risk, most sites will want you to hold both. A White Card covers construction induction. Working at Heights covers the task. Together they get you on site and up the ladder safely. White Card is not a prerequisite for the Working at Heights course itself. ## What each course does Course | Unit | What it covers White Card | CPCWHS1001 | Basic construction health and safety induction Working at Heights | RIIWHS204E | Identifying fall hazards, choosing controls and working safely at height Each course answers a different safety need, so they work best as a pair. White Card is the induction you complete before working on any Australian construction site. It covers the core work health and safety knowledge you need to step on site safely. Working at Heights suits construction and building workers, roof repair and maintenance trades, warehouse and high-rise storage staff, and anyone working where a fall is possible. It puts fall prevention first, then covers fall-arrest equipment and systems. ## When you need both You need both when the work is construction work and the task exposes you to a fall risk. Think roof work, scaffold-related tasks and plant or structure maintenance. The White Card gets you ready for construction work. Working at Heights gives you task-specific training for fall hazards and controls: risk assessment, harnesses, lanyards and straps, fall prevention, safe anchoring and ladder safety. Your employer or site controller decides whether the role requires the heights unit. Many sites ask for this ticket before you start. ## When one course is enough A White Card on its own suits construction work with no working-at-heights task. Working at Heights on its own suits a non-construction workplace. Warehouses, facilities and industrial sites can have fall risks without the work being construction work. Your employer or site will tell you [which tickets the job calls for](https://www.edway.edu.au/blog/what-tickets-do-you-need-for-construction-work), so you can book the right course first time. ## No enrolment prerequisite You do not need a White Card to enrol in RIIWHS204E. The Working at Heights course has no formal training prerequisite. That does not remove a White Card requirement at a construction workplace. It simply means you can do the two courses in whichever order suits you. ## What you receive Each course has its own outcome. White Card training leads to the construction induction credential for the state where you train. Working at Heights leads to a nationally recognised Statement of Attainment for RIIWHS204E. It is not a high risk work licence. When a site asks for your heights ticket, this training is what they mean. ## Next step Start with [White Card](https://www.edway.edu.au/courses/white-card) if you need construction induction. Choose [Working at Heights](https://www.edway.edu.au/courses/working-at-heights) when the job or site also requires fall-risk training. Pick the course that fits your job and get started. With the right training behind you, you can turn up ready for the job and focus on the work. Courses mentioned: - [Working at Heights](https://www.edway.edu.au/courses/working-at-heights) — Nationally recognised training for work where you could fall — fall prevention first, plus harnesses, anchoring and fall-arrest systems. - [White Card](https://www.edway.edu.au/courses/white-card) — The nationally recognised construction induction training you need before you can work on an Australian construction site. Sources: - Safe Work Australia — Construction work: Model Code of Practice — https://www.safeworkaustralia.gov.au/doc/model-code-practice-construction-work: The construction-induction role of White Card training - Safe Work Australia — Managing the risk of falls at workplaces: Model Code of Practice — https://www.safeworkaustralia.gov.au/doc/model-code-practice-managing-risk-falls-workplaces: The wider duty to manage fall risks at workplaces - training.gov.au — CPCWHS1001 and RIIWHS204E: The nationally recognised unit titles and outcomes # Fire warden or chief fire warden — which course does your workplace need? URL: https://www.edway.edu.au/blog/fire-warden-or-chief-fire-warden Type: Answer One trains the wardens who carry out an evacuation, the other trains the person who leads it. Here is what each covers, and where extinguisher training fits. ## The short answer Fire Warden is for people who carry out an evacuation. Chief Fire Warden is for the person who leads the emergency response. Fire Extinguisher is separate training for safely confining a small emergency. A new chief warden completes Fire Warden before Chief Fire Warden. All three are practical, nationally recognised courses. Each one gives you the skills and the confidence to know exactly what to do when the alarm sounds. ## Compare the roles Your appointment tells you where to start. Find your role in the table and you have your course. Your workplace role | Course to choose Floor, area or deputy warden | Fire Warden Chief or deputy chief warden | Fire Warden, then Chief Fire Warden Worker expected to use first-attack equipment | Fire Extinguisher ## Fire Warden carries out the plan Fire Warden trains floor, area and deputy wardens. It covers preparing for an emergency, responding to alarms, helping people evacuate and following the workplace emergency plan. You learn how to put your facility's emergency response procedures into action, respond to emergency signals and warnings, carry out safety practices and support the work that follows once the emergency is over. The nationally recognised unit is PUAFER005 Operate as part of an emergency control organisation. There is no earlier course you need to complete. It is the ideal first step for anyone who looks after the safety of the people and visitors in a building. It is also the foundation you build on if you step up to chief warden later. ## Chief Fire Warden leads the response Chief Fire Warden is for the person who coordinates the response. That can include directing the wardens, communicating with emergency services and closing the incident safely. The course suits chief wardens, deputy chief wardens and communications officers. You learn to run emergency planning and training, take command of the facility response, and keep emergency services and management informed during and after an emergency. The unit is PUAFER006 Lead an emergency control organisation. You must already hold the Fire Warden unit before taking this course, and you need to provide the Statement of Attainment as evidence. Have it ready and you are set to take the lead. ## Fire Extinguisher is separate Fire Extinguisher covers first-attack equipment and small emergencies. It suits anyone who works in or occupies a building, including employees, contractors, students and residents. You practise assessing an emergency, using initial response equipment such as fire extinguishers, and reporting what happened afterwards. It sits alongside the warden courses as its own hands-on skill. Your workplace emergency plan decides who needs this extra skill. A warden can hold both, and each one adds something different to your workplace's emergency team. ## What your workplace needs The business is responsible for its emergency plan and worker training. Your appointment—warden, chief warden or first-attack responder—is the best starting point for choosing the course. Every course mixes classroom and practical activities with videos and an end-of-day assessment. You learn by doing, so you leave ready to act. All 3 courses are nationally recognised and are delivered and issued by Training Aid Australia (RTO 91411). ## Next step If you have been appointed a warden, start with [Fire Warden](https://www.edway.edu.au/courses/fire-warden). Chief wardens then continue to [Chief Fire Warden](https://www.edway.edu.au/courses/chief-fire-warden). Add [Fire Extinguisher](https://www.edway.edu.au/courses/fire-extinguisher) when your workplace wants first-attack training as well. Pick a date that suits you and become the person your workplace can count on in an emergency. Courses mentioned: - [Fire Warden](https://www.edway.edu.au/courses/fire-warden) — Nationally recognised training for floor and area wardens — what to do before, during and after a workplace emergency. - [Chief Fire Warden](https://www.edway.edu.au/courses/chief-fire-warden) — For chief wardens and deputy chief wardens who lead the emergency response. You need Fire Warden first. - [Fire Extinguisher](https://www.edway.edu.au/courses/fire-extinguisher) — Hands-on training in using a fire extinguisher safely — for anyone who works in or occupies a building. Sources: - Safe Work Australia — Emergency plans and procedures — https://www.safeworkaustralia.gov.au/safety-topic/managing-health-and-safety/emergency-plans-and-procedures: The employer duty to have an emergency plan and to arrange training for workers on it - AS 3745 — Planning for emergencies in facilities: The emergency control organisation structure and the 6-monthly skills-retention recommendation - training.gov.au — PUAFER005, PUAFER006 and PUAFER008 — https://training.gov.au/training/details/PUAFER005: Unit codes and official titles # Food Handler or Food Safety Supervisor: which course do you need? URL: https://www.edway.edu.au/blog/food-handler-or-food-safety-supervisor Type: Guide Choose the right course for food safety, from handler training to a certified food safety certificate, by the work you do and the state where you work. ## The short answer Choose Food Handling if you prepare, serve or touch food or food-contact surfaces. Choose Food Safety Supervisor if the business will appoint you as its certified supervisor. The supervisor course includes the food-handler unit, so one booking covers both. Either way, you are one practical course away from the food safety training your job asks for. ## Compare the 2 food safety training courses Here is how the two courses line up side by side. Course | Training | Best fit | Outcome Food Handling | SITXFSA005 | People who handle food or food-contact items | Statement of Attainment Food Safety Supervisor | SITSS00069, including SITXFSA005 and SITXFSA006 | The person appointed to supervise food safety | Statement of Attainment, plus a NSW FSS certificate in NSW The business must decide which workers need each level. Your role in the kitchen or on the floor points you straight to the right one. ### Can you do food safety training online and stay compliant? Yes, for Food Handling. It runs online and self-paced, so you start as soon as you enrol and study around your shifts. It is the same SITXFSA005 unit, so it meets the same food-handler training requirement. The Food Safety Supervisor course runs in a classroom, so you train face to face with a trainer before you step into the supervisor role. ## Choose Food Handling Food Handling is the starting point for cooks, kitchen hands, servers and others who handle food. It covers hygiene, contamination, health issues and safe work practices. It suits chefs, caterers, bar and food and beverage attendants, and anyone preparing, serving or selling food in restaurants, cafes, bars and fast-food outlets. You learn to follow hygiene procedures, spot food hazards, report health issues and prevent contamination and cross-contamination, including correct hand washing. SITXFSA005 meets the food-handler training requirement in Standard 3.2.2A for category 1 and 2 food businesses. If the business is appointing you as its Food Safety Supervisor, the supervisor course is the one for you. The Statement of Attainment has no formal expiry. It is a Food Handling certificate you take with you to every food job. ### Is a food hygiene certificate the same as food safety training? Yes. Food Handling is the unit Use Hygienic Practices for Food Safety, so the Statement of Attainment you receive is the food hygiene certificate employers ask for. It covers hygiene procedures, food hazards and preventing contamination. If your employer wants a certified food safety certificate for its supervisor, book the Food Safety Supervisor course. ## Choose the supervisor course Food Safety Supervisor is for the person a food business appoints to oversee food safety. It adds safe food-handling supervision to the handler unit. The skill set is SITSS00069. It contains SITXFSA005 and SITXFSA006, so it also covers the food-handler training. The Food Safety Supervisor course suits cooks, chefs, caterers, kitchen hands and food-business managers stepping into the supervisor role. You learn to identify hazards, monitor food safety, respond to food safety emergencies and keep food handling areas clean, from storage and preparation through to display and disposal. Food Safety Supervisor certification is renewed every 5 years. In NSW, students also receive the separate NSW Food Authority FSS certificate. The NSW course also covers the NSW Food Authority key focus areas: safe egg handling, allergen management, cleaning and sanitising, and Food Act offences. You finish ready to lead food safety in your kitchen. ## Check the state difference The nationally recognised units can be used across Australia, but NSW adds its own Food Safety Supervisor certificate. Victoria does not issue that NSW certificate. Wherever you work, the same nationally recognised units sit at the heart of your Food Safety training course. ## Do you need both? One course is all you need. Book Food Handling if you only need the handler unit. Book Food Safety Supervisor if you need the supervisor skill set, because it already includes SITXFSA005. Got a unit or skill-set code from your employer? Book the course that matches that code. ## Next step Choose [Food Handling](https://www.edway.edu.au/courses/food-handling) for food-handler training. Choose [Food Safety Supervisor](https://www.edway.edu.au/courses/food-safety-supervisor) if you will be the business's appointed supervisor. Pick a date that suits you and get your food safety training sorted. Courses mentioned: - [Food Handling](https://www.edway.edu.au/courses/food-handling) — Food safety training for anyone preparing or serving food. - [Food Safety Supervisor](https://www.edway.edu.au/courses/food-safety-supervisor) — Become the certified Food Safety Supervisor that category 1 and 2 food businesses must appoint. Sources: - Food Standards Australia New Zealand — Food safety management tools — https://www.foodstandards.gov.au/business/food-safety/overview-food-safety-management-tools: The separate food-handler training and Food Safety Supervisor requirements under Standard 3.2.2A - training.gov.au — SITXFSA005 and SITSS00069: The nationally recognised unit and skill-set outcomes - NSW Food Authority — Food Safety Supervisors: The NSW Food Safety Supervisor certificate and 5-year renewal period # Friable or non-friable asbestos removal: which course do you need? URL: https://www.edway.edu.au/blog/friable-or-non-friable-asbestos-removal Type: Answer Your friable asbestos course path: Class B non-friable removal and a White Card first, then the friable asbestos removal course. Supervisors have their own. ## The short answer Start with Non-Friable (Class B) Removal. It is the foundation course, and the only prerequisite is a current [White Card](https://www.edway.edu.au/courses/white-card). Friable (Class A) Removal comes next, and you need both a current White Card and the Class B qualification to enrol. If you will oversee removal work, there is a separate [Supervise Asbestos Removal](https://www.edway.edu.au/courses/asbestos-supervise) course. Each step opens up more removal work, and we can help you take them in the right order. ## What friable and non-friable asbestos are Friable asbestos is asbestos in a powder form, or that can be crumbled or reduced to powder by hand. It is the more hazardous form. When it is disturbed, the tiny fibres can easily become airborne and inhaled. Non-friable asbestos is bonded asbestos that is not crumbly. It is bound into another material, such as cement sheeting. Non-friable asbestos becomes friable if it has been damaged or degraded over time, so it pays to know both. Removing either kind is licensed work once it passes certain limits. Removing any amount of friable asbestos needs a Class A licence. Removing more than 10 square metres of non-friable asbestos needs a Class B licence. The licence is held by the business doing the removal, not by each worker. ## Non-Friable (Class B) Removal course The Non-Friable Asbestos Removal course is where most removal careers start. This course (CPCCDE3028 Remove non-friable asbestos) trains you to safely remove bonded asbestos. You learn to prepare the removal area, enclose the site, carry out the removal, decontaminate and clean up, and complete the regulatory steps. - NSW: delivered and issued by Training Aid Australia (RTO 91411) at Seven Hills. It runs over 2 days. - Victoria: delivered and issued by Edway Training (RTO 91401) at Hallam in Melbourne. It runs over 1 day. You need a current White Card issued after May 2009. You receive a nationally recognised Statement of Attainment and a Class B training card. In NSW the card is handed to you on the day. In Victoria you upload a photo and the card is posted to you. ## Friable asbestos removal NSW: the Class A course The Friable Asbestos Removal course is the next step up. This course (CPCCDE3029 Remove friable asbestos) trains you to safely remove friable asbestos. It also covers non-friable removal. The prerequisites are strict. You need both: - a current White Card issued after May 2009 - a Statement of Attainment for Non-Friable Removal (CPCCDE3028, or the older CPCCDE3014) Entry is refused without both. The friable course is offered in NSW only, at Seven Hills. It is delivered and issued by Training Aid Australia (RTO 91411). Friable removal training is not offered in Victoria. The course runs over 2 days. You receive a nationally recognised Statement of Attainment and a Class A removal training card on the day. The course is not a Class A licence. A licence also takes further training and experience, and it is issued by your state's work health and safety regulator. In NSW that is SafeWork NSW. This course is one step toward the licence. What it does straight away is let a licensed removalist put you on friable removal work. That makes you more useful to a removal crew, and we are happy to help you take the next step toward finding that work. ### What do you learn on a friable asbestos removal course? The friable course takes you through the whole removal job. You prepare for the removal, set up and enclose the work area, carry out the removal, decontaminate, clean up the site and complete the regulatory steps. Friable asbestos is the more hazardous form, so every step is about keeping the fibres contained. You finish ready to work safely on a licensed friable removal crew. ## Friable asbestos removal Melbourne and NSW: why it is supervised Asbestos is one of the most hazardous materials found in buildings, so every licensed removal job is closely supervised. Every licensed removal job needs a named supervisor who holds the supervisor certification. On friable (Class A) jobs, the supervisor must be at the removal area the whole time the work is being carried out. On non-friable (Class B) jobs, the supervisor must be on site or readily available to the crew. The Supervise Asbestos Removal course (CPCCDE4009) trains people for that role. You need a non-friable or friable removal Statement of Attainment to enrol. In NSW it is delivered and issued by Training Aid Australia (RTO 91411). In Victoria it is delivered and issued by Edway Training (RTO 91401). It runs over 1 day. Do you want to become an asbestos removal supervisor? It is a natural next step once you have removal experience behind you. ## PPE and on-site risks In any friable asbestos removal job, PPE is your first line of defence. Removal work happens inside a prepared and enclosed area so fibres do not spread. Workers wear personal protective equipment (PPE) and go through decontamination before leaving the area. Both removal courses cover preparing and enclosing the site, decontamination and clean-up. When it comes to asbestos, the right preparation and protection can make all the difference. Our guide [which asbestos course do you need?](https://www.edway.edu.au/blog/which-asbestos-course-do-you-need) also compares these courses with asbestos awareness. ## Next step If you already hold a current White Card and a non-friable removal Statement of Attainment, you can book friable removal in NSW. The price is on the course page. Go to the [Friable Asbestos Removal course page](https://www.edway.edu.au/courses/asbestos-friable) to book, or start with the [Non-Friable Asbestos Removal course page](https://www.edway.edu.au/courses/asbestos-non-friable). Courses mentioned: - [Friable Asbestos Removal](https://www.edway.edu.au/courses/asbestos-friable) — The nationally recognised training for removing friable asbestos — the crumbly, higher-risk form. 2 days, in person. - [Non-Friable Asbestos Removal](https://www.edway.edu.au/courses/asbestos-non-friable) — The nationally recognised unit for removing bonded asbestos, and the step before Class A. - [Asbestos Removal Supervision](https://www.edway.edu.au/courses/asbestos-supervise) — Supervisor training for licensed asbestos removal work. Sources: - Safe Work Australia — Model Code of Practice: How to safely remove asbestos — https://www.safeworkaustralia.gov.au/sites/default/files/2020-07/model_code_of_practice_how_to_safely_remove_asbestos.pdf: Licensed removalists must use certified workers and named supervisors (via the KB work.yaml files) - SafeWork NSW — asbestos removal licensing: Class A licence held by the business; licence is separate from the course (via the KB recognition.md) - Edway knowledge base — courses/asbestos-friable/index.md, offerings.yaml, recognition.md, faq.yaml, work.yaml: Friable course facts, prerequisites, issuing RTO, outcome, licence distinction - Edway knowledge base — courses/asbestos-non-friable/index.md, offerings.yaml, recognition.md, faq.yaml, work.yaml: Non-friable course facts, prerequisite, issuing RTO per state, outcome - Edway knowledge base — courses/asbestos-supervise/index.md, offerings.yaml, recognition.md, faq.yaml, work.yaml: Supervisor course facts, prerequisites, supervision rules, issuing RTO per state # How long does a first aid certificate last? URL: https://www.edway.edu.au/blog/how-long-does-a-first-aid-certificate-last Type: Answer Your Statement of Attainment does not expire, but workplaces treat first aid as current for 3 years and CPR for 12 months. Here is why. ## The short answer Your Statement of Attainment does not expire. In practice, workplaces usually treat first aid as current for 3 years and CPR as current for 12 months. This means you normally refresh CPR each year and complete the full first aid course again every 3 years. Staying current is simple. A quick CPR refresher each year and a full First Aid course when your 3 years come round keep you ready to help when it matters. ## Certificate and currency differ HLTAID011 Provide First Aid gives you a nationally recognised Statement of Attainment. It remains a record of what you completed and when; there is no licence card or regulator register to renew. The 3-year period is about currency—how recently a workplace expects you to have trained. Safe Work Australia’s first aid code recommends renewing first aid qualifications every 3 years. Your First Aid certificate includes the CPR unit, so one course keeps both skills fresh at the same time. Book your refresher a little before your dates come round. That way your skills stay sharp and your workplace always has a trained first aider ready to step in. ## CPR is refreshed every year The same code recommends CPR refresher training each year. CPR is unit HLTAID009, which is included when you complete HLTAID011. After 12 months, your first aid can still be within its 3-year period while your CPR needs refreshing. That is when the shorter CPR course is the perfect booking. In the CPR course you practise recognising an unconscious casualty, performing CPR to current Australian Resuscitation Council guidelines, using the recovery position and responding to airway obstruction. You also learn to protect yourself and minimise infection risk. It suits anyone whose role calls for yearly CPR currency, as well as parents, carers, and fitness and aquatic staff. ## If your first aid training is out of date Check the dates and unit codes on your Statement of Attainment, then confirm the requirement with your employer. If only CPR is due, book CPR. If your full first aid training is approaching or past 3 years, complete First Aid again so both first aid and CPR are current. First aid renewal means completing the full Provide First Aid course again. You refresh [everything from CPR and bleeding control to burns, fractures, choking](https://www.edway.edu.au/blog/what-does-a-first-aid-course-cover), bites and stings, asthma and anaphylaxis. The course is hands-on and practical. You also practise communicating incident details and reviewing how an emergency was handled, so you go back to work confident and ready. It is the First Aid course for workplace first aiders, teachers, carers, trades, hospitality, fitness and retail staff, and anyone who wants to help in their community. Both accredited courses are delivered and issued by Training Aid Australia (RTO 91411). ## Next step If your first aid is approaching 3 years, see [First Aid](https://www.edway.edu.au/courses/first-aid). It includes CPR, so both are refreshed together. If first aid is still current and only CPR is due, see the [CPR course](https://www.edway.edu.au/courses/cpr). Keep your skills current and be the person your workplace can rely on when it counts. Courses mentioned: - [First Aid](https://www.edway.edu.au/courses/first-aid) — Nationally recognised first aid training, CPR included, so you can respond to an emergency until help arrives. - [CPR](https://www.edway.edu.au/courses/cpr) — The nationally recognised CPR certificate most workplaces ask for. 3 hours, in person. Sources: - Safe Work Australia — Model Code of Practice: First aid in the workplace — https://www.safeworkaustralia.gov.au/doc/model-code-practice-first-aid-workplace: The recommendation that CPR refresher training is done annually and first aid qualifications renewed every three years, and that first aiders hold a nationally recognised Statement of Attainment - Safe Work Australia — First aid (managing health and safety): The employer's duty to provide access to trained first aiders at all times, including night shifts and overtime - training.gov.au — HLTAID011, HLTAID010 and HLTAID009 — https://training.gov.au/training/details/HLTAID011: Unit codes, official titles and superseded codes # Traffic Control Melbourne: how to become a traffic controller in Victoria URL: https://www.edway.edu.au/blog/how-to-become-a-traffic-controller-in-victoria Type: Guide Traffic controller courses in Victoria: the TC1 and TMI1 course, what you need to book, and how you earn your traffic control course certificate. ## The short answer In Victoria, the entry course is Traffic Controller 1 and Traffic Management Implementer 1, done together. It is 3 classroom days, then supervised workplace practice within 6 months. You need a [White Card Statement of Attainment](https://www.edway.edu.au/courses/white-card) before you start. The course cannot be done online. Getting your traffic control course certificate in Melbourne is your first step into a new career. Edway's Traffic Controller training gives you the skills and the confidence to start work on the road. ## What the job is like Most people don't think twice when they see traffic controllers working on the street. Their job is more than just operating the stop-slow bat. Traffic controllers play a critical role in keeping roads and construction sites safe and moving. They make sure motorists, pedestrians and fellow workers get where they are going safely. Traffic control is outdoor work. You stand near live traffic, often in heat, rain or cold, and you stay alert for a full shift. Work can start early, run at night, or fall on weekends, depending on the roadworks. Traffic Control in Melbourne suits people who like variety, with new hours and new sites to keep every week fresh. ### How do traffic controllers beat the heat in Melbourne? Summer on the road is hot work, but you can stay cool and safe. Wear your long-sleeved work shirt and long work pants to keep the sun off your skin. Keep your broad-brimmed hat on and put sunscreen on every exposed patch. Carry plenty of water and sip it through the shift. Staying hydrated keeps you sharp, and a sharp traffic controller keeps the whole site safe. ### What skills does a traffic controller need? You need focus, because you stay alert near live traffic for a full shift. You need clear communication, because drivers, pedestrians and your crew all rely on your signals. You also need the stamina to stand outdoors in heat, rain or cold. The good news is that the course builds these skills. It teaches workplace communication and risk management, so you head to your first site with confidence. ## Requirements before you book your traffic controller training course Check these before you book: - You are 18 or older. - You have one photo ID. Your Statement of Attainment is withheld without it. - You have a Unique Student Identifier (USI). - You hold a Statement of Attainment for CPCWHS1001, the White Card unit. Send it before the course. A copy of the plastic card is not accepted, and you cannot start without the Statement of Attainment. If you did your White Card with Edway, it is already on file. - You complete the online language, literacy, numeracy and digital (LLND) check after booking. You can try a free 10-minute [practice check](https://www.edway.edu.au/llnd-practice-check) first to see the level. - You are physically able to do practical training. For the practical day, wear steel-capped boots, long work pants, a long-sleeved work shirt, a broad-brimmed hat, safety glasses and hi-vis. Arrive 15 minutes early. Before your workplace hours you also need a hard hat, gloves, sunscreen, wet-weather gear and a 5-watt two-way radio. ## Traffic control course Melbourne: how the course runs The course combines two skill sets. RIISS00058 is the Traffic Controller Skill Set. RIISS00060 is the Traffic Management Implementer Skill Set. Together they cover 6 units, and they are only sold as one combined course. That means one booking gets you both the TC1 course and the TMI1 course. You learn to direct traffic safely and to set up a worksite the right way. The 3 days run from 8:00am to 4:00pm. Days 1 and 2 are theory in the Melbourne CBD. Day 3 is practical, in a simulated work environment at Hallam. It qualifies you for Category 1 roads. These are urban streets and low-volume rural roads. ## Can the course be done online? No. The course is classroom only, and there is no online or Zoom option. The practical skills have to be shown in person. After the 3 days, you finish the workplace part within 6 months. The [guide to what happens after traffic control training](https://www.edway.edu.au/blog/what-happens-after-traffic-control-training) explains that stage and the card you receive. ## Traffic manager, traffic controller or traffic control implementer? These are different roles. A traffic controller directs traffic, for example with a stop/slow bat. A Traffic Management Implementer (TMI1) sets up signs and devices to a Traffic Management Plan and Traffic Guidance Scheme. TMI1 is not a traffic manager qualification. TC1 and TMI1 are the prerequisites for the next level, TC2 and TMI2. Starting with this Traffic Control course puts you on the path to that next step in traffic management. ## How to spot a dodgy traffic management course Picture paying good money for a Traffic Management course and a Traffic Control course, landing the job you wanted, and finding your training is worthless. Don't let this happen to you. Check these points with any provider: - It names its RTO. Edway Training (RTO 91401) delivers and issues this course. You can check any RTO number on the national training register. - It is an approved TTM provider. Edway Training is approved by Austroads and the Department of Transport and Planning Victoria. - It has a workplace stage. Edway's TC1 and TMI1 course includes supervised practice in live traffic after the classroom days. Ask any provider how its workplace stage works before you pay. - Your status can be checked. Card holders appear on the Austroads national practitioner register, which anyone can search. The training follows the Austroads Guide to Temporary Traffic Management and the Victorian worksite traffic management code of practice. Victoria's code requires appropriately trained and qualified people to direct traffic. ### Do you need a licence to be a traffic controller in Victoria? Yes, you need the right ticket. Victoria's code requires appropriately trained and qualified people to direct traffic, so the training comes before the stop-slow bat. Your route in is the TC1 and TMI1 course with an approved provider. Finish the workplace stage and you receive your TTM Digital Card, recorded on the Austroads national practitioner register. Employers can look you up there. ## Jobs and where your traffic management certificate works Traffic controllers work wherever roads are being built, repaired or dug up. That includes roadworks, utility work, building sites next to roads, and events. The units also count toward the RII30920 Certificate III in Civil Construction. The card is recognised in South Australia, the Northern Territory and Tasmania, which use the same national framework, as long as your TTM Digital Card is current and you complete any local content with a training provider in that state. The ACT runs a competency-based system with no card. New South Wales, Queensland and Western Australia run their own schemes, so a Victorian TC1 is not directly accepted there. If you already have relevant experience, recognition of prior learning (RPL) is available. Tell us about your experience when you book. If you would like to work in an industry with a purpose, this course is for you. ### Is traffic control a good career to start in Melbourne? Yes. Traffic controllers work wherever roads are being built, repaired or dug up, so the work moves with roadworks, utility jobs, building sites and events across the city. It is also a career with a ladder. TC1 and TMI1 lead on to TC2 and TMI2, and the units count toward a Certificate III in Civil Construction. Get your traffic control course certificate and you have a real first step into the industry. ## Next step See dates, locations and the price on the [Traffic Controller (TC1) course page](https://www.edway.edu.au/courses/traffic-controller-tc1). If you are not sure this is the right course, compare the options in [which traffic control course you need](https://www.edway.edu.au/blog/which-traffic-control-course-do-you-need). Courses mentioned: - [Traffic Control (TC1 + TMI1) VIC](https://www.edway.edu.au/courses/traffic-controller-tc1) — The Victorian entry qualification you need to control traffic and set up traffic management on urban streets and low-volume rural roads. Sources: - Department of Transport and Planning Victoria — temporary traffic management training: Victorian approval of Temporary Traffic Management training providers and the Code of Practice duty to use trained people to direct traffic - Austroads — National Temporary Traffic Management Training Framework: TTM Digital Card, the national practitioner register and which states recognise the training - training.gov.au — RIISS00058 — https://training.gov.au/training/details/RIISS00058: Traffic Controller Skill Set code and title - training.gov.au — RIISS00060 — https://training.gov.au/training/details/RIISS00060: Traffic Management Implementer Skill Set code and title - Edway knowledge base — courses/traffic-controller-tc1/index.md: Course structure, delivery, entry requirements, PPE, outcome and pathways - Edway knowledge base — courses/traffic-controller-tc1/recognition.md: Issuing RTO, approvals and interstate recognition # How do you get a White Card? URL: https://www.edway.edu.au/blog/how-to-get-a-white-card Type: Guide Every step from picking your training state to holding your card: what you need to enrol, how the course runs, and who issues your White Card. ## The short answer Are you looking to work in the construction industry in Australia? If so, then you will need a White Card. Whether you are starting out in the industry or just want to refresh your skills, this guide walks you through how to get a White Card, step by step. You book construction induction training, complete the course, pass the assessment, and receive a nationally recognised Statement of Attainment for CPCWHS1001. Your construction induction card follows. Start by choosing the state where you will train. That choice decides how the course runs, what identification you need, and who issues your card. The White Card training itself is quick and informative. You cover your work health and safety duties, how to spot common construction hazards and control the risks, how site safety communication and reporting works, and how to respond to incidents and emergencies. It is the General Construction Induction for labourers, trades, apprentices, supervisors, contractors and site visitors alike. ## Train in one state, use your White Card Australia-wide You can book a White Card course in New South Wales, Victoria, South Australia, Western Australia, Tasmania and the Australian Capital Territory. Choose the state where you will do the course, wherever you plan to work. A valid card is recognised across Australia, so training in one state does not stop you working in another. Working in Queensland? A card issued in another state lets you work on Queensland sites. ## What you need to enrol Everywhere, you need valid photo identification, a Unique Student Identifier (USI) and enough English to take part. After you book, you complete a short language, literacy, numeracy and digital check in your student account. Bring enclosed footwear to an in-person class. Three states add a step: - New South Wales — 100 points of identification, checked by your trainer before the class starts. You must be at least 14. - Western Australia — the online course is for Western Australian residents, and you provide evidence of that when you enrol. - South Australia — upload a photo in your Edway student account. Your card cannot be printed without it. ## Booking and the training day You book and pay online, then get a confirmation email with your details. In a classroom or a live online class, the course runs about 6.5 hours including breaks — one day. A live online class is real time and trainer-led over Zoom: you need a webcam and microphone, your camera stays on, and your identity is checked on camera. You complete the assessment in the session. In Tasmania and Western Australia the course is online and self-paced. This White Card online course lets you study at a time that suits you. Most people finish in around 6.5 hours, and your enrolment stays open for 2 months from the date of your confirmation email. You complete the assessment online. ## What you receive You receive a nationally recognised Statement of Attainment for CPCWHS1001, plus a construction induction card. Together they are your White Card certificate and card, ready to show on site. In New South Wales the training is delivered by Training Aid Australia (RTO 91411). In Victoria, South Australia, Western Australia, Tasmania and the Australian Capital Territory it is delivered by Edway Training (RTO 91401). Who issues the card is a separate question, and the answer changes by state. ## How your card reaches you State | Who issues your card | How you get it [New South Wales](https://www.edway.edu.au/blog/white-card-nsw) | SafeWork NSW | Training Aid applies for you; posted, usually within 30 days [Victoria](https://www.edway.edu.au/blog/white-card-victoria) | WorkSafe Victoria | Edway applies for you; posted, allow up to 60 days [South Australia](https://www.edway.edu.au/blog/white-card-south-australia) | Edway Training (RTO 91401) | Printed after your course and posted to you Western Australia | Edway Training (RTO 91401) | Posted to you and recorded in the state card database Tasmania | WorkSafe Tasmania | You apply in person at Service Tasmania within 60 days Australian Capital Territory | Access Canberra | You apply online within 60 days; card posted Tasmanian and Australian Capital Territory applications carry an application fee. In New South Wales your trainer gives you a SafeWork NSW Statement of Training — on the day for a classroom class, within 3 days for Zoom — and it covers you for 60 days while your card is processed. In Victoria you get your Statement of Attainment on the day you finish, and it lets you do construction work for 60 days. In the Australian Capital Territory your application receipt plus your Statement of Attainment are enough to start work. In Tasmania, some employers will let you start on your Statement of Attainment and your Service Tasmania receipt — check with your employer first, and with WorkSafe Tasmania if you are unsure. ### How do you avoid White Card scams in Australia? A real White Card always comes from real training. You complete construction induction training with a registered training organisation, pass the assessment and receive a nationally recognised Statement of Attainment for CPCWHS1001. Your card then comes from the issuer for your state, as set out in the table above. When you book through the [White Card course page](https://www.edway.edu.au/courses/white-card), you see the training organisation and its RTO number before you pay. Then you can book with confidence. ## How long your card lasts There is generally no fixed expiry. Your card lapses if you are out of construction work for 2 or more years, and some states set their own validity rules. ## Next step Choose your state on the [White Card course page](https://www.edway.edu.au/courses/white-card) to see the delivery method, the dates, the price and the card process that apply to you. Getting a White Card is an essential step for anyone looking to work in the construction industry in Australia. If you have any questions about how to get a White Card, chat to us today! Courses mentioned: - [White Card](https://www.edway.edu.au/courses/white-card) — The nationally recognised construction induction training you need before you can work on an Australian construction site. Sources: - SafeWork NSW — White cards — https://www.safework.nsw.gov.au/licences-and-registrations/white-cards: New South Wales card process, Statement of Training and evidence of identity - SafeWork NSW — Conditions for RTOs delivering general construction induction training — https://www.safework.nsw.gov.au/__data/assets/pdf_file/0006/51846/conditions-for-RTOs-delivering-general-construction-induction-training-oct-2022.pdf: New South Wales identity check, minimum age and Statement of Training timing - WorkSafe Victoria — Construction induction training: information for registered training organisations — https://content-v2.api.worksafe.vic.gov.au/sites/default/files/2018-06/ISBN-Construction-induction-training-info-for-rtos-2017-06.pdf: Victorian same-day Statement of Attainment and the 60-day work window - Safe Work Australia — Model Work Health and Safety Regulations — https://www.safeworkaustralia.gov.au/doc/model-work-health-and-safety-regulations: Construction induction card duty and mutual recognition across Australia (regulation 318) - training.gov.au — CPCWHS1001 Prepare to work safely in the construction industry — https://training.gov.au/training/details/CPCWHS1001: Unit code and official title # How do you get your RCG in NSW? URL: https://www.edway.edu.au/blog/how-to-get-your-rcg-in-nsw Type: Guide Do the one-day RCG course, pass the Liquor & Gaming NSW online assessment, then take your interim certificate and ID to Service NSW for your card. ## The short answer Working in gaming is a great way to earn money in a fun and exciting environment. To get your RCG in NSW, you complete the one-day Responsible Conduct of Gambling course, then pass a short online assessment from Liquor & Gaming NSW. That gives you an interim certificate, so you can start work with gaming machines straight away. You then take the interim certificate and your ID to Service NSW to get your competency card. ## Responsible Gambling Service training: what you need before you book RCG training is mandatory in NSW for anyone who works with gaming machines. That includes gaming-floor staff, staff who pay out winnings, hotel licensees, club secretaries and directors, and Responsible Gambling Officers. It is one of the first steps into the industry, and your RCG certificate opens the door to gaming work in pubs and clubs. Before you book, make sure you have: - valid photo ID - a USI (Unique Student Identifier) - enough English to complete the course - a current email address and mobile number, because the online assessment link is sent to them You must be 18 or over to work with gaming machines. There is no prerequisite course. After booking, you complete a short online language, literacy, numeracy and digital skills check (LLND). You can try a free 10-minute [practice check](https://www.edway.edu.au/llnd-practice-check) first to see the level. ### Do you need gaming experience before your RCG course? No. You do not need to know how to shuffle cards or run the games. There is no prerequisite course, and RCG training starts from the basics of responsible gambling. The course is about the responsibilities of gaming work: spotting gambling harm, talking with patrons and keeping the venue safe. Bring your ID and USI, and we take you through the rest. ## RCG training Sydney or Zoom: choose how you study The RCG course takes 1 day. It covers gambling in Australia and NSW, gambling harm, harm-minimisation measures, how to talk with patrons, and how responsible gambling works in practice. You learn how gambling can affect people in their everyday life, and how to keep a safe environment for patrons and your colleagues. A single day makes it easy to fit training around work. You can choose: - Classroom in Sydney. Sessions run at Darlinghurst, Seven Hills and Mona Vale. - Zoom class. A live online class with a trainer, when dates are available on the course page. Responsible Gambling Service training online runs as a live Zoom class, so you learn with a trainer and a group from wherever you are. The course is delivered and issued by Edway Training (RTO 91401), a Liquor & Gaming NSW Approved Training Provider. The price is on the course page. ## Interim certificate and the competency card After the course, these are the steps: - Your course is lodged with Liquor & Gaming NSW. You then get an email and SMS from OneGov with a link to an online assessment. It has 25 questions, and you must get them all right to pass. - When you pass, follow the prompts and tick the declaration. Your interim certificate is issued. It is valid for 90 days, and you can work with gaming machines straight away. - Take your interim certificate and 100 points of ID to Service NSW. You must apply in person yourself. - Your digital card appears in the Service NSW app straight after the ID check. - Your physical card is posted. Allow about a month. The card cost is included in the course price. You also get a Statement of Attainment for SITHGAM022 Provide responsible gambling services. It is emailed when you finish, and you can download it from your student account. ## Short courses RCG holders use to renew, and when you need the full course Your NSW competency card is valid for 5 years. Before it expires, you renew it with the online RCG refresher from Liquor & Gaming NSW, and you pay only the card-issue fee. You cannot redo the full course while your card is current. If your card expired more than 28 days ago, you need to do the full RCG course again. Keeping your card current keeps you ready for every shift. ## If you already hold an RSA card An RSA covers serving alcohol. An RCG covers gaming machines. Add an RSA when you also serve alcohol. Many pub and club staff hold both, and that pairing makes you useful right across the venue. Our guide [RSA or RCG](https://www.edway.edu.au/blog/rsa-or-rcg) explains the difference. The RCG is recorded as an endorsement on a NSW competency card. If you already hold a NSW competency card for your RSA, the RCG is added to that same card as a second endorsement, so you carry one card for both. Still need your RSA? See [how to get your RSA in NSW](https://www.edway.edu.au/blog/how-to-get-your-rsa-in-nsw). If you will be a Responsible Gambling Officer, you need RCG first and then the [Advanced RCG](https://www.edway.edu.au/courses/arcg). Our guide [who needs the Advanced RCG?](https://www.edway.edu.au/blog/who-needs-the-advanced-rcg) explains when. Your NSW RCG is not automatically recognised in other states. Check with the regulator in that state if you plan to move. ## Next step Get started on your new career in gaming today. Choose a classroom session in Sydney or a Zoom class, then book. Go to the [RCG course page](https://www.edway.edu.au/courses/rcg) to see dates. Courses mentioned: - [RCG NSW](https://www.edway.edu.au/courses/rcg) — The training you need before you work with gaming machines (poker machines) in a New South Wales hotel or registered club. - [RSA](https://www.edway.edu.au/courses/rsa) — The responsible service of alcohol training you need before you can serve or sell alcohol. Sources: - Liquor & Gaming NSW — Responsible Conduct of Gambling (RCG) training — https://www.nsw.gov.au/business-and-economy/liquor-and-gaming/training/responsible-conduct-gambling: RCG is mandatory for gaming work in NSW (named in prose only) - Liquor & Gaming NSW — Get or renew a competency card — https://www.nsw.gov.au/business-and-economy/liquor-and-gaming/training/competency-cards: Interim certificate, competency card, refresher (named in prose only) - Edway knowledge base — courses/rcg/index.md: Course topics, duration, who it is for, requirements - Edway knowledge base — courses/rcg/offerings.yaml: Sydney classroom venues, Zoom offering, issuing RTO - Edway knowledge base — courses/rcg/recognition.md: Claim steps, interim certificate, card validity, refresher, expired-card rule - Edway knowledge base — courses/rcg/faq.yaml: Whether you also need RSA; refresher not run by Edway # How do you get your RSA in NSW? URL: https://www.edway.edu.au/blog/how-to-get-your-rsa-in-nsw Type: Guide Get your RSA Sydney online or in class, start work on your interim certificate, then collect your Service NSW competency card. Here is each step. ## The short answer Taking up a job behind the bar, waiting tables in a licensed restaurant or pouring drinks at a festival? Here is how to get an RSA in New South Wales. Three steps. You complete the training, SITHFAB021 Provide responsible service of alcohol. You receive a Statement of Attainment and an interim certificate that lets you start work straight away. You then apply in person at Service NSW for your RSA competency card. The card is valid for 5 years. Your RSA certification opens the door to every job where you sell, serve or supply alcohol — bar attendant, bottle shop attendant, waiter in a licensed restaurant, winery and brewery staff, and festival and event bar work. ## RSA training Sydney classes or the RSA online course New South Wales gives you two options. An in-person class runs about 6.5 hours, at Mona Vale, Darlinghurst or Seven Hills. The self-paced online course takes about 6 hours and you fit it around your week. In class you learn face to face, with direct interaction with your trainer and other students. Online, you complete the training from home on your own schedule. Both lead to the same result, so choose the mode that best suits you. Either way, [your RSA training course covers](https://www.edway.edu.au/blog/what-do-you-learn-in-rsa-training) the liquor laws and your responsibilities, serving alcohol responsibly, recognising and refusing service to intoxicated or under-age patrons, and harm-minimisation strategies. If you study online, you have 2 months to finish, counted from the date of your confirmation email. Miss that window and your enrolment is recorded as not completed, the fee is not refunded, and you enrol again. The online modules also open in order — you cannot skip ahead. New South Wales liquor law requires approved providers to prevent it. ### How do you choose an accredited RSA course in Sydney? Pick a course from a Liquor & Gaming NSW Approved Training Provider. That is what leads to your interim certificate and your NSW competency card. Edway is an Approved Training Provider for RSA in New South Wales. Our Sydney classes and our online course both get you there, so choose the one that suits your week. ## What you need before you book an RSA course Getting ready is simple. Valid photo identification and a Unique Student Identifier (USI). After you book, you complete a short language, literacy, numeracy and digital check in your student account. There is no minimum age to do the training. You must be 18 or over to sell, serve or supply alcohol. ### How much does an RSA course in Sydney cost? Choose New South Wales on the [RSA course page](https://www.edway.edu.au/courses/rsa) to see the current price for the classroom and the online course. The cost of your NSW competency card is included in your course fee, so you know the full cost up front. ## Your interim certificate After the course you receive a Statement of Attainment for SITHFAB021, and your interim certificate arrives by email from noreply@onegov.nsw.gov.au. It often lands in spam or junk. Search your inbox, including spam, for "@one" and you will find it. The interim is two pages. Page 1 covers you to work for 90 days. Page 2, the barcode page, is the application you take to Service NSW. That means you can start your new job while your card is on its way. Keep a copy of your interim certificate, as it is your proof of completion. ## Applying at Service NSW Take page 2 and 100 points of identification to a Service NSW centre and have your photo taken. You must apply in person — there is no online path for a first card, and nobody can apply on your behalf. You have 5 years to make that application, not 90 days. The 90 days is only how long the interim certificate covers you at work. Your digital card is in the Service NSW app as soon as you apply — you need a MyServiceNSW account to see it. The physical card is posted within 5 weeks. We recommend you apply for your card soon after your course, so it is in your hands well before you need it. ## Renewing after 5 years Liquor & Gaming NSW emails or texts you when the card is due. Once it expires you cannot work in the industry until you renew. Renewal is not one of our courses. You complete the Liquor & Gaming NSW online refresher, which takes about 45 minutes and comes from L&GNSW itself, then pay the card fee. ### Is your RSA still valid for summer events and festivals? Check the expiry date on your competency card before festival and event season starts. Once it expires you cannot work an event bar until you renew. New to RSA? Do your course early and apply at Service NSW soon after, so your card is in your hands well before the busy summer shifts begin. ## If you trained in another state An interstate RSA is not automatically valid in New South Wales. You complete a short online bridging course first, then apply for the NSW card. Bridging only works if your original training is recent enough. If it is not, you do the full New South Wales course instead. If you are working here temporarily and not living in New South Wales permanently, you can work on a current interstate RSA without bridging. Security and RSA-marshal roles are the exception — they always need the bridging course and the NSW card. ## Next step Walk into the hospitality job you really want with confidence in your ability to serve alcohol responsibly. Choose New South Wales on the [RSA course page](https://www.edway.edu.au/courses/rsa) to see class dates, the online option and current prices. Deciding between the classroom and studying at home? Read [Can I do my RSA online?](https://www.edway.edu.au/blog/can-i-do-my-rsa-online). Courses mentioned: - [RSA](https://www.edway.edu.au/courses/rsa) — The responsible service of alcohol training you need before you can serve or sell alcohol. Sources: - Liquor & Gaming NSW — training requirements for liquor and gaming — https://www.liquorandgaming.nsw.gov.au/working-in-the-industry/training-requirements-for-liquor-and-gaming: Who must hold an RSA in New South Wales - Liquor & Gaming NSW — competency cards — https://www.liquorandgaming.nsw.gov.au/working-in-the-industry/competency-cards: The interim certificate, the 5-year card and the renewal refresher - Service NSW — apply for an RSA or RCG competency card — https://www.service.nsw.gov.au/transaction/apply-for-an-rsa-or-rcg-competency-card: The in-person application, 100 points of ID, the digital card and the 5-week postal delivery - Liquor & Gaming NSW — Approved Training Provider Conditions of Approval: The rule that stops a student skipping ahead through an online New South Wales RSA course - training.gov.au — SITHFAB021 — https://training.gov.au/training/details/SITHFAB021: Unit code and official title # Is my White Card still valid? URL: https://www.edway.edu.au/blog/is-my-white-card-still-valid Type: Answer Most White Cards have no expiry date and stay current while you work in construction. The 2-year rule in each state, and how to get back on site. ## The short answer Here is the good news. Most White Cards carry no expiry date. What matters is recent work: your card lapses once you have been out of construction work for 2 or more years. If you have worked in construction in the last 2 years, your card is current. A few states word the rule their own way, and the Australian Capital Territory does not use the 2-year rule at all. Labourers, trades, apprentices, supervisors and contractors all rely on a current card. It keeps you ready for any construction work on an Australian site. ## When your card lapses The rule is about the work you have done, not a date printed on the card. Once you have been out of the construction industry for 2 or more years, your card is no longer current. Getting back on site is simple. Completing the construction induction training again gives you a current card. The unit is CPCWHS1001 Prepare to work safely in the construction industry. The course will enable you to identify hazards, report concerns and respond to incidents. You cover WHS legislation and your duties, construction hazards and risk control measures, site safety communication and reporting, and incident and emergency response. ## The rule in each state Where your card came from | What keeps it valid New South Wales | No expiry. Lapses if you are out of construction work for 2 or more years. [Victoria](https://www.edway.edu.au/blog/white-card-victoria) | No fixed expiry. The same 2-year out-of-industry rule applies. [South Australia](https://www.edway.edu.au/blog/white-card-south-australia) | Valid while you have worked in construction within the last 2 years. Western Australia | No expiry. Invalid if you are out of the industry for 2 or more consecutive years. Tasmania | No fixed expiry. Valid indefinitely unless you are out of the industry for 2 or more years. Australian Capital Territory | Does not expire — indefinite unless cancelled by the ACT WHS Commissioner. Those are the six states and territories with a White Card course on this site. ## Moving interstate A valid construction induction card from any state or territory is recognised across Australia. Your card moves with you. This comes from the model Work Health and Safety Regulations, regulation 318. Worksites can also run their own site induction, alongside your card. There is no Queensland White Card course on this site, and you do not need one — a valid card issued in another state lets you work on Queensland sites. ## Old card names, and the card training I need now Construction induction cards have gone by different names. New South Wales called it the Green Card, Victoria the Red Card, and Western Australia the Blue Card. A Victorian Red Card issued before 1 July 2008 is still valid in Victoria. If you hold one, read [Swapping an old Victorian Red Card for a White Card](https://www.edway.edu.au/blog/red-card-to-white-card-victoria). ### Green Card, Red Card or Blue Card: which card training do I need now? If you need construction induction training today, the course is the White Card course, CPCWHS1001 Prepare to work safely in the construction industry. It is the same unit in every state on this site, whatever your old card was called. Back after a long break, or has your card lapsed? Choose your state on the course page, book the White Card course and you will be back on site with a current card. ## Next step Ready to get back on site? Choose your state on the [White Card course page](https://www.edway.edu.au/courses/white-card) to see your state's validity rule, how the course is delivered and who issues your card. Courses mentioned: - [White Card](https://www.edway.edu.au/courses/white-card) — The nationally recognised construction induction training you need before you can work on an Australian construction site. Sources: - Safe Work Australia — Model Work Health and Safety Regulations — https://www.safeworkaustralia.gov.au/doc/model-whs-regulations: Mutual recognition of a construction induction card across Australia (regulation 318) - SafeWork NSW — White cards — https://www.safework.nsw.gov.au/licences-and-registrations/white-cards: New South Wales card process and validity - SafeWork SA — White card: South Australian validity: the card stays valid while you have worked in construction within the last 2 years - training.gov.au — CPCWHS1001 Prepare to work safely in the construction industry — https://training.gov.au/training/details/CPCWHS1001: Unit code and official title # Online or in a classroom: how do Edway's short courses run? URL: https://www.edway.edu.au/blog/online-or-classroom-how-edway-short-courses-run Type: Guide Edway short courses run one of three ways: self-paced online, live online over Zoom, or in a classroom. Find the one that fits your week. ## The short answer You've finally decided to upskill. Maybe it's for a promotion, a career switch or simply to keep your qualifications current. Now comes the big question: do you train online or in a classroom? Edway short courses run in one of three ways: self-paced online, live online over Zoom, or in a classroom. Each course page shows the options for your state before you book, so you can pick the one that fits your work, your family and your week. ## Self-paced online Self-paced online means you study on your own, in your own time. Life doesn't always line up with set class times. Online courses let you complete your training when it works for you, whether that's over a few nights, early mornings or on a Sunday afternoon with coffee in hand. - Book and pay online. - You get a confirmation email with your student-portal login. - Log in and work through the modules at your own pace. - Complete the online assessment. Your certificate is issued when you finish. You need a computer or tablet, internet and a web browser. Have your USI (Unique Student Identifier) ready for accredited courses. You have 2 months to finish a self-paced online course. Pause when needed, take notes and revisit modules. Working at your own pace gives you space to absorb the material. ## Live online over Zoom A Zoom class is a real class with a trainer, held at a set time. You join from home instead of a classroom. That means no travel time, no parking stress and no rushing across town to make the start. - Book and pay online. - You get a confirmation email with your Zoom link and session time. - Download and set up Zoom before the class. - Join with your webcam and microphone on. - Complete the assessment in or after the session. You need a computer or tablet with a webcam and microphone, stable internet and the Zoom app. Have your photo ID ready. The trainer checks your identity on camera, and your camera must stay on for the whole class. ## Classroom short courses Melbourne and Sydney A classroom course is a trainer-led day at a venue. You learn face to face, alongside other students, and you do the whole course in one go. You get a confirmation email with the venue, date and time. You attend, and you do the assessment on the day. Bring photo ID. Wear enclosed footwear for construction courses. Arrive 15 minutes early, because your identity is checked on arrival. Short courses in Sydney run at venues such as Darlinghurst, Seven Hills and Mona Vale, depending on the course. Short courses in Melbourne run at the Melbourne and Hallam venues, depending on the course. Each course page lists its own venues. ### Why take short courses in Melbourne? A short course is a good place to start your career, or to head it in a new direction. Some short courses are your entry ticket to a new kind of work, and others build on the trade you already have. In Melbourne you can train face to face at our Melbourne and Hallam venues, or study online where your course runs that way in Victoria. ## Which short courses run which way This table covers three popular short courses. The issuing RTO (registered training organisation) is the one that issues your certificate. Course | State | How it runs | Issuing RTO White Card | NSW | Classroom in Sydney, or Zoom class | Training Aid Australia (RTO 91411) White Card | VIC | Classroom in Melbourne or Hallam | Edway Training (RTO 91401) White Card | ACT, SA | Zoom class | Edway Training (RTO 91401) White Card | TAS, WA | Self-paced online | Edway Training (RTO 91401) RSA | NSW | Classroom in Sydney, or self-paced online | Edway Training (RTO 91401) RSA | VIC | Self-paced online | Edway Training (RTO 91401) First aid | NSW | Classroom in Sydney, with online pre-study | Training Aid Australia (RTO 91411) First aid | VIC | Classroom in Melbourne, by enquiry | Training Aid Australia (RTO 91411) The White Card for Western Australia is for WA residents only. For first aid in Melbourne, check the course page for dates. If none are listed, send an enquiry instead of booking a date. Edway's site lists courses from two RTOs. The issuing RTO for your state is shown on the course page before you book. For more on online options, read [Can I do my White Card online?](https://www.edway.edu.au/blog/can-i-do-my-white-card-online) and [Can I do my RSA online?](https://www.edway.edu.au/blog/can-i-do-my-rsa-online). ### Online or in person: which short course in Melbourne is right for you? It depends on the course. In Victoria, the White Card runs in a classroom in Melbourne or Hallam, and the RSA runs self-paced online, so you can study when it suits you. If you like learning face to face with a trainer, pick a classroom day. If shifts and family make set times hard, self-paced online lets you train around your week. ## Onsite training courses for your company Edway also brings the training to you. Onsite group training is available for any Edway course, in any state, so your whole team can train together at your workplace. Send an enquiry with the course, your location and the number of staff to get started. ### Onsite or online training: which is better for your company? Onsite training brings the trainer to your workplace, so your whole team trains together in the setting where they work. You can arrange it for any Edway course, in any state. Online suits staff who need to fit training around their shifts, where the course runs self-paced online in your state. The table above shows which courses do. ## The trainers Classroom courses and Zoom classes are led by a trainer in real time. You can ask questions as you go. Our trainers are easy to understand, easy to talk to and know the skills actually needed in the workplace. A good trainer helps you work more safely, step up to a senior role or head your career in a new direction. In a self-paced online course you work through the modules on your own, at a pace that suits you. ## Next step Edway's short courses are a good place to start your career, or to take it in a new direction, and we're here to help you find the right one. Pick your course, then choose your state to see how it runs there. Start with the [White Card course page](https://www.edway.edu.au/courses/white-card), or go to the [RSA course page](https://www.edway.edu.au/courses/rsa) or the [First Aid course page](https://www.edway.edu.au/courses/first-aid). The price is on each course page. Courses mentioned: - [White Card](https://www.edway.edu.au/courses/white-card) — The nationally recognised construction induction training you need before you can work on an Australian construction site. - [RSA](https://www.edway.edu.au/courses/rsa) — The responsible service of alcohol training you need before you can serve or sell alcohol. - [First Aid](https://www.edway.edu.au/courses/first-aid) — Nationally recognised first aid training, CPR included, so you can respond to an emergency until help arrives. Sources: - Edway knowledge base — courses/_delivery-modes.yaml: How self-paced online, live online (Zoom) and classroom courses run, what to bring, and the 2-month self-paced window - Edway knowledge base — courses/white-card/offerings.yaml and recognition.md: White Card delivery modes, venues and issuing RTO by state - Edway knowledge base — courses/rsa/offerings.yaml and recognition.md: RSA delivery modes, venues and issuing RTO by state - Edway knowledge base — courses/first-aid/offerings.yaml and recognition.md: First aid delivery, venues and issuing RTO # What's in the NSW owner-builder course? URL: https://www.edway.edu.au/blog/owner-builder-course-nsw Type: Guide An online owner builder course NSW recognises: five units, self-paced, 6 months to finish, then your permit application through Service NSW. ## The short answer Are you considering taking the leap into becoming an owner builder? Whether you are starting a new home build or renovating your existing property, becoming an owner builder can be a rewarding experience. Five nationally recognised units, studied online at your own pace, with 6 months to finish. You come away with a Statement of Attainment — the education evidence New South Wales asks for once the work is worth $20,000 or more. The Owner Builder permit is the next step, and you apply for that separately through Service NSW. ## The five units of the online owner builder course Code | Unit CPCCWHS2001 | Apply WHS requirements CPCCOM2001 | Read and interpret plans and specifications CPCCCM1011 | Undertake basic estimation and costing CPCCOM1013 | Plan and organise work CPCCOM1014 | Conduct workplace communication The five units together are what NSW recognises as the approved owner-builder education. What you learn should feel practical, not academic. A strong NSW Owner Builder Course gives you the decision-making backbone for the build: reading plans, costing, organising trades and communicating clearly. ### How do you choose an online owner builder course that meets NSW requirements? Look for the five units NSW recognises as the approved owner-builder education, all in one course, and a nationally recognised Statement of Attainment at the end. Our online owner builder course ticks both. You study all five units at your own pace, and Edway Training issues your Statement of Attainment when you finish. Keep it ready for your permit application. ## 6 months to finish the owner builder course online The course is self-paced online. You start when you enrol and work through it in your own time, wherever you are most comfortable, so you can balance your learning with your other commitments. You have 6 months to finish, and the enrolment expires after 6 months. That is longer than the 2 months our other self-paced courses allow. ### Why take the owner builder course online? Online fits around your life. You start when you enrol, study wherever you are most comfortable, and work through it in your own time, around your job and your family. You also come away with practical skills for the build itself: reading plans, costing, organising trades and communicating clearly. That sets you up to run your build with confidence. ## Before you enrol You need a Unique Student Identifier. There are no course prerequisites — the White Card you will need for the permit comes later, at the application stage. There is also a short language, literacy, numeracy and digital check before you start. You complete it through your student account after you book. ## What you receive A nationally recognised Statement of Attainment for the five units. It does not expire. It is emailed to you when you finish, and stays available to download from your student account. Edway Training (RTO 91401) delivers the course and issues the Statement of Attainment. ## Then you apply to Service NSW The course is the education step. The permit is a separate application. Apply online with a MyServiceNSW account, or book an appointment at a service centre. You will need your course evidence, a current White Card, proof of identity, proof that you own the land or hold a long-term lease, and your development approval (DA) or complying development certificate (CDC). You pay an application fee when you apply. Building Commission NSW assesses the application and tells you the result. At this stage you present the plastic White Card. The interim SafeWork NSW certificate is not accepted there. If your White Card was issued more than 2 years ago and you have not worked in construction since, you need to redo it first. ### How do you become an owner builder in NSW? Three steps get you there. When the work is worth $20,000 or more, start with the online owner builder course and your Statement of Attainment. Next, make sure you hold a current plastic White Card. Then apply for your permit through Service NSW with your course evidence, proof of identity, proof of ownership or a long-term lease, and your DA or CDC. We are here to help with the course every step of the way. ## Where it applies In NSW, a permit is required for building work worth more than $10,000 on a dwelling where development consent is required, and the approved education — or an approved equivalent — is required once the work is worth $20,000 or more. The course is built for the NSW permit scheme. Other states and territories run their own owner-builder schemes and set their own education rules. ## Next step Whether you are building your dream home or taking on a renovation, start with the [Owner Builder Course (NSW)](https://www.edway.edu.au/courses/owner-builder-nsw) and build confidently. You will need a current White Card when you apply for the permit, and you can get yours through the [White Card course](https://www.edway.edu.au/courses/white-card). For anything about the course itself, contact us through the site's contact page. We are here to help. Courses mentioned: - [Owner Builder NSW](https://www.edway.edu.au/courses/owner-builder-nsw) — Nationally recognised training you must complete before you apply for a New South Wales owner-builder permit. - [White Card](https://www.edway.edu.au/courses/white-card) — The nationally recognised construction induction training you need before you can work on an Australian construction site. Sources: - Service NSW — Apply for an Owner-Builder Permit — https://www.service.nsw.gov.au/transaction/apply-for-an-owner-builder-permit: The permit application steps and documents, the application fee, and the $10,000 and $20,000 thresholds - Building Commission NSW — Working as an owner-builder — https://www.nsw.gov.au/housing-and-construction/building-or-renovating-a-home/owner-builder/working: The body that assesses an owner-builder permit application - training.gov.au — CPCCWHS2001, CPCCOM2001, CPCCCM1011, CPCCOM1013 and CPCCOM1014 — https://training.gov.au/training/details/CPCCWHS2001: Unit codes and official unit titles - NSW Fair Trading — owner-builder permit scheme: The regulator responsible for the NSW owner-builder permit scheme and its education requirement # RSA or RCG — which one does your job need? URL: https://www.edway.edu.au/blog/rsa-or-rcg Type: Answer RSA covers serving alcohol and RCG covers gaming machines. Find out which one your job needs and when you need both. ## The short answer Responsible Service of Alcohol (RSA) is for selling, serving or supplying alcohol. Responsible Conduct of Gambling (RCG) is for work involving gaming machines in New South Wales. If your job includes both alcohol service and gaming-machine duties, you need both credentials. Plenty of hospitality workers hold both, and having the pair opens up more shifts and more venues. ## RSA covers alcohol service RSA is unit SITHFAB021 Provide responsible service of alcohol. Licensed venues use it for staff who sell, serve or supply alcohol, including pubs, clubs, restaurants, bottle shops and event venues. The training covers liquor rules, responsible service, refusing service and reducing alcohol-related harm. You learn how to read a situation, keep patrons safe and handle a tricky moment at the bar with confidence. New South Wales offers classroom and self-paced RSA. Victoria’s Edway RSA is online and self-paced. Choose your state on the course page because the documents and post-course steps differ. RSA is the ticket for bar staff, wait staff, bottle-shop staff, venue managers and anyone working events and festivals. It is a great first course when you start out in hospitality. ## RCG covers gaming machines RCG is unit SITHGAM022 Provide responsible gambling services. In New South Wales, it applies to work involving gaming machines, including gaming-floor duties and paying out winnings. The course covers the New South Wales rules, gambling harm and how to respond to patrons. You must be at least 18 to work with gaming machines. RCG suits gaming-floor staff, cashiers, hotel licensees and club staff. It gives you the knowledge to promote responsible gambling and look after the people on your floor. ## When you need both Many hotels and clubs combine bar and gaming duties. RSA and RCG are separate credentials, each covering its own area, so in that situation you need both. If you only serve alcohol, RSA is the relevant course. If you work only with gaming machines in New South Wales, RCG is the relevant course. Holding both makes you a strong candidate for pub and club roles, because you can move between the bar and the gaming room as the shift needs. ## Advanced RCG comes later [Advanced RCG](https://www.edway.edu.au/courses/arcg) is for Responsible Gambling Officers and certain senior gaming roles in New South Wales. Complete RCG first; it is a mandatory prerequisite. Advanced RCG is a Liquor & Gaming NSW course rather than a nationally accredited unit. It adds an endorsement to the New South Wales competency card. Starting with RCG puts you on the path towards those senior gaming roles as your career grows. ## Victoria has no Edway RCG Edway offers RSA in Victoria but does not offer RCG there. The Victorian RSA path also uses a Liquor Control Victoria Certificate of Completion rather than the New South Wales competency card. In New South Wales, RSA and RCG are delivered and issued by Edway Training (RTO 91401), a Liquor & Gaming NSW Approved Training Provider. ## Next step For alcohol service, start with [RSA](https://www.edway.edu.au/courses/rsa) and choose your state. For gaming-machine work in New South Wales, add [RCG](https://www.edway.edu.au/courses/rcg). If your role requires the senior endorsement, ask Liquor & Gaming NSW about Advanced RCG after completing RCG. Pick your course, choose a date that suits you and get ready for your next hospitality job. Our team is happy to help you find the right course. Courses mentioned: - [RSA](https://www.edway.edu.au/courses/rsa) — The responsible service of alcohol training you need before you can serve or sell alcohol. - [RCG NSW](https://www.edway.edu.au/courses/rcg) — The training you need before you work with gaming machines (poker machines) in a New South Wales hotel or registered club. Sources: - Liquor & Gaming NSW — training requirements for liquor and gaming — https://www.liquorandgaming.nsw.gov.au/working-in-the-industry/training-requirements-for-liquor-and-gaming: Who must hold RSA and RCG in New South Wales, the online assessment, and the Advanced RCG requirement - Liquor & Gaming NSW — competency cards — https://www.liquorandgaming.nsw.gov.au/working-in-the-industry/competency-cards: Competency card, interim certificate, 5-year validity and refresher renewal - Victorian Government — RSA training (Liquor Control Victoria) — https://www.vic.gov.au/rsa-training: Victorian RSA Certificate of Completion, the Learning Hub steps and the 3-year refresher - training.gov.au — SITHFAB021 and SITHGAM022 — https://training.gov.au/training/details/SITHFAB021: Unit codes and official titles # Should you be an owner-builder? URL: https://www.edway.edu.au/blog/should-you-be-an-owner-builder Type: Guide Thinking of building your own home in NSW? What an owner-builder takes on, who can apply, and how the Owner Builder course gets you started. ## The short answer Being an owner-builder means holding a permit and taking on a licensed builder's responsibilities for work on your own home. In New South Wales you need a permit for building work worth more than $10,000, and from $20,000 you also need the approved owner-builder education. Getting your hands dirty as an owner-builder can be an exciting and rewarding experience. By taking on the role a licensed builder normally would, you can manage your own residential build. ## What an owner-builder is An owner-builder is a homeowner who holds a permit and takes on the role a licensed builder normally would. That means ordering materials, engaging and coordinating contractors, and managing a construction project on your own residential property. The rewards are real. You can choose the materials, negotiate with suppliers and hire trades directly yourself, which puts you in charge of your costs. You have full control over the design of your home, so you can make decisions that suit your taste, lifestyle and budget. Building your dream home armed with your owner builder certificate is one of the most satisfying projects you can be personally involved in. Managing your project from start to finish offers a sense of achievement that is hard to match, and you gain hands-on experience along the way. ## When NSW requires a permit There are two thresholds, and they are different numbers. You need an owner-builder permit for building work worth more than $10,000 on a dwelling where development consent is required. From $20,000, NSW also asks for the approved owner-builder education, or an approved equivalent, before it will grant the permit. Below $20,000 the permit requirement still applies; the education requirement does not. Generally you can hold one owner-builder permit every 5 years. ## Who can apply NSW sets conditions on who may hold a permit. You must: - be at least 18 - own the residential land where the work will be done, or hold a prescribed interest in it - intend to live in the completed home - not have started the building work - not be building on a property that is part of a multi-dwelling strata complex ## What you take on As an owner-builder you are responsible for the building work just as a fully licensed builder would be. That covers overseeing and supervising every tradesperson, ordering materials and managing the building site. You will be involved in every stage of the project, from sourcing materials to coordinating tradespeople. One of the big jobs you will have is engaging professionals and trades at key stages of the project. An architect or building designer at the start helps turn your vision into viable building plans. Hiring your trades early helps the project run smoothly and keeps every stage on track. Some work stays off-limits. Electrical wiring, plumbing, draining and gasfitting, and air-conditioning and refrigeration work must be done by an appropriately licensed tradesperson. A permit does not cover that work. ### Is being an owner builder worth it? It is if you want control. You choose the materials, hire the trades yourself and make the design calls, so the build suits your taste, lifestyle and budget. It also takes real commitment. You are responsible for the work just as a licensed builder would be, and you will be involved in every stage. The owner builder course gives you the skills to plan, cost and run it with confidence. ## If you sell the home later If you sell within 7 years and 6 months of the permit being issued, the contract for sale has to include a consumer warning stating that an owner-builder permit was issued for the land, and the date it was issued. ## The Owner Builder certificate is not the permit The education and the permit are two separate steps. Edway Training (RTO 91401) delivers the owner-builder course and issues the Statement of Attainment. NSW Fair Trading runs the permit scheme, and you apply for the permit yourself through Service NSW. You can do the NSW Owner Builder course online, self-paced, so you can fit your study around work and family. It covers the skills you will use on site, from reading plans and specifications to estimating costs and planning the work. The course is built for the NSW scheme. It is not a portable national qualification — other states and territories run their own owner-builder schemes and set their own education rules. ### Why apply for the owner builder certificate? Once your work in NSW is worth $20,000 or more, the approved owner-builder education comes before the permit. Your owner builder certificate is the evidence that you have done it. It also sets you up for the build. You learn to read plans and specifications, estimate costs and plan the work, so you can take control of your project from the start. ## Next step For the units, delivery and what you need before enrolling, see the [Owner Builder Course (NSW)](https://www.edway.edu.au/courses/owner-builder-nsw). There are no course prerequisites; you will need a current [White Card](https://www.edway.edu.au/courses/white-card) when you apply for the permit itself. Ready to build? Get your owner builder certificate and take control of your build. Our team is happy to help with any questions about the course through the site's contact page. Courses mentioned: - [Owner Builder NSW](https://www.edway.edu.au/courses/owner-builder-nsw) — Nationally recognised training you must complete before you apply for a New South Wales owner-builder permit. - [White Card](https://www.edway.edu.au/courses/white-card) — The nationally recognised construction induction training you need before you can work on an Australian construction site. Sources: - Service NSW — Apply for an Owner-Builder Permit — https://www.service.nsw.gov.au/transaction/apply-for-an-owner-builder-permit: The $10,000 permit threshold, the $20,000 education threshold, and the documents and steps in a permit application - Building Commission NSW — Working as an owner-builder — https://www.nsw.gov.au/housing-and-construction/building-or-renovating-a-home/owner-builder/working: Owner-builder responsibilities, the licensed-trades exclusions, and the disclosure rule when selling within 7 years and 6 months - NSW Fair Trading — owner-builder permit scheme: The regulator responsible for the NSW owner-builder permit scheme # What do you need to work as a bartender in Sydney? URL: https://www.edway.edu.au/blog/what-do-you-need-to-be-a-bartender-in-sydney Type: Guide Want to work behind a bar in Sydney? Start with an RSA course, add RCG for gaming venues, and add a barista course if the venue also serves coffee. ## The short answer Bartending is an exciting job. On top of earning money, you get to enjoy the nightlife and meet new people every shift. You need an RSA. It is the only one of these that is compulsory — in New South Wales you must hold an RSA competency card to serve alcohol. If the venue has gaming machines and you work near them, you need RCG as well. Barista training is a bonus if the venue also serves coffee. ## RSA training Sydney venues require Bartending is a skill you learn on the job, so memorising cocktails is not something to worry about straight away. The most important thing an aspiring bartender needs is their RSA. RSA is Responsible Service of Alcohol, unit SITHFAB021. It applies wherever alcohol is sold, served or supplied — bars, pubs, clubs, restaurants, bottle shops, stadiums and festivals. [The course covers liquor law](https://www.edway.edu.au/blog/what-do-you-learn-in-rsa-training), spotting and refusing service to intoxicated or under-age patrons, and reducing alcohol-related harm. The RSA training course gives you the skills and knowledge to keep licensed premises safe and enjoyable, and it prepares you for your new job. There is no minimum age to do the training. You must be 18 or over to sell, serve or supply alcohol. In Sydney, classes run at Mona Vale, Darlinghurst and Seven Hills, or you can study online at your own pace. [How do you get your RSA in NSW?](https://www.edway.edu.au/blog/how-to-get-your-rsa-in-nsw) sets out the full card process. Whether you choose a classroom day or the RSA course online, you finish with the RSA certificate that gets you behind the bar. That guide walks you through how to get an RSA step by step. ### Why do bartenders need RSA training in Sydney? Because you cannot serve without it. In New South Wales you must hold an RSA competency card to serve alcohol, and your RSA training is how you get there. The training earns its place behind the bar too. You learn the liquor laws, how to spot a patron who has had too much, and how to refuse service calmly, including to under-age patrons. You start your first shift knowing how to keep the bar safe and the night enjoyable. ## RCG if the venue has gaming machines Plenty of Sydney hotels and registered clubs put the bar and the gaming floor in the same job. If your work involves gaming machines, RCG — Responsible Conduct of Gambling, unit SITHGAM022 — is mandatory in New South Wales. RSA and RCG each cover their own area, so a role that mixes the bar and the gaming floor needs both. You must be 18 or over to work with gaming machines. Holding both makes you a strong fit for pub and club roles, because you can work the bar and the gaming room. Sydney RCG classes run at Darlinghurst and Seven Hills. Compare the two in [RSA or RCG](https://www.edway.edu.au/blog/rsa-or-rcg). ## Coffee skills are a bonus: barista training course Melbourne or Sydney Most Sydney venues serve coffee as well as drinks, and a bartender who can pull a decent espresso is easier to roster. The accredited [barista course](https://www.edway.edu.au/courses/barista) is one blended day at Darlinghurst covering SITHFAB025 and the food-hygiene unit SITXFSA005, and that hygiene unit also counts as your food-handler training. It is a practical coffee making course in Sydney that adds another skill to your CV and opens up café and daytime shifts alongside your bar work. ## If you trained in another state An interstate RSA is not automatically valid here. You complete a short online bridging course before you can get a New South Wales card, and that only works if your original training is recent enough. If you are only in Sydney temporarily and not living here permanently, you can generally work on a current interstate RSA without bridging. Security and RSA-marshal roles are the exception — they always need the bridging course and the NSW card. ## What you need to enrol Valid photo identification and a Unique Student Identifier (USI). After you book, you complete a short language, literacy, numeracy and digital check in your student account. ## Next step Start with the [RSA course page](https://www.edway.edu.au/courses/rsa) and choose New South Wales to see Sydney class dates and the online option. If gaming machines are part of the job, add [RCG](https://www.edway.edu.au/courses/rcg). Book today and get ready for an exciting new career behind the bar. Our team is happy to help you choose the right course and get started. Courses mentioned: - [RSA](https://www.edway.edu.au/courses/rsa) — The responsible service of alcohol training you need before you can serve or sell alcohol. - [RCG NSW](https://www.edway.edu.au/courses/rcg) — The training you need before you work with gaming machines (poker machines) in a New South Wales hotel or registered club. - [Barista](https://www.edway.edu.au/courses/barista) — Nationally recognised barista training on commercial espresso machines, with the food-hygiene unit included. Sources: - Liquor & Gaming NSW — training requirements for liquor and gaming — https://www.liquorandgaming.nsw.gov.au/working-in-the-industry/training-requirements-for-liquor-and-gaming: Who must hold RSA and RCG in New South Wales - Liquor & Gaming NSW — competency cards — https://www.liquorandgaming.nsw.gov.au/working-in-the-industry/competency-cards: The competency card a New South Wales venue worker must hold - training.gov.au — SITHFAB021, SITHGAM022 and SITHFAB025 — https://training.gov.au/training/details/SITHFAB021: Unit codes and official titles # What does a first aid course cover? URL: https://www.edway.edu.au/blog/what-does-a-first-aid-course-cover Type: Answer What a first aid course covers, from anaphylaxis to snake bites. Book first aid Sydney classes or enquire about childcare first aid Melbourne. ## The short answer A first aid course teaches you to respond to common emergencies until help arrives. The standard course, HLTAID011 Provide First Aid, covers CPR, bleeding, burns, fractures, choking, bites and stings, asthma, anaphylaxis and seizures. It gives you the skills and the confidence to step in when someone needs help. Training Aid Australia (RTO 91411) delivers and issues the first aid course. ## First aid for anaphylaxis and the course in first aid management of anaphylaxis Allergies can be a minor annoyance for some people but others are not as fortunate. Anaphylaxis is a severe allergic reaction that can become life-threatening quickly. First aid for anaphylaxis is part of the standard first aid course. You learn to recognise a severe allergic reaction and respond to it as an emergency. A severe allergic reaction can be a terrifying experience but you can prepare for the emergency. Some people search for a separate "course in first aid management of anaphylaxis". The HLTAID011 first aid course already includes anaphylaxis. If you work in childcare, a preschool or outside school hours care, the [childcare first aid course](https://www.edway.edu.au/courses/childcare-first-aid) is the better fit. Its main unit, HLTAID012, covers asthma and anaphylaxis emergencies in an education and care setting. ## Snake bites and other bites Snakes are one of the most feared creatures in Australia. The first aid course covers bites and stings. That includes how to respond when someone has been bitten or stung and how to keep them safe until help arrives. Snakes, spiders and other bites can happen at work, at home or outdoors. Dealing with snake bites is just one of the many things you will learn during first aid training, under the course's bites and stings topic. ## Asthma Asthma attacks are one of the emergencies the course covers. You learn to recognise an asthma emergency and respond to it with confidence. If your workplace has children, the childcare course covers asthma in an education and care setting. For every other workplace, the standard first aid course already includes asthma. ## Poisoning Yes. The first aid course covers the signs and first aid for poisoning, along with burns, diabetes, drowning, seizures and stroke. You also learn CPR and how to respond in an emergency until help arrives. ## Water, beach and outdoor emergencies It's always best to be ready for any type of emergency at the beach. The course covers the skills you would use in many outdoor emergencies: - CPR - managing bleeding - burns and scalds - fractures and dislocations - head, chest and spinal injuries - bandaging - choking It is important to learn proper first aid before you head for the beach. If you want CPR only, the [CPR course](https://www.edway.edu.au/courses/cpr) is shorter. It covers CPR, the recovery position and airway obstruction. Training Aid Australia (RTO 91411) also issues the CPR course. ## Child care first aid for babies and young children There is little doubt that taking care of infants can be nerve-wracking, especially for new parents. Performing CPR on infants is different from adults. This is why it is important to take proper first aid training. If you look after babies and young children, at work or at home, the [childcare first aid course](https://www.edway.edu.au/courses/childcare-first-aid) is built for you. It teaches CPR on infants and children, and how to handle asthma and anaphylaxis emergencies with children. Training Aid Australia (RTO 91411) issues it too. Childcare first aid in Melbourne is offered by enquiry. For a side-by-side comparison, read [which first aid course you need](https://www.edway.edu.au/blog/which-first-aid-course). ## First aid course Sydney: how it runs First aid courses in Sydney run in a classroom at Darlinghurst, Seven Hills and Mona Vale. In Melbourne, the course is offered by enquiry. The classroom day is 6 hours, plus a short online module of about 1 to 3 hours that you complete first. When you finish, your Statement of Attainment covers three units: - HLTAID011 Provide First Aid - HLTAID010 Provide basic emergency life support - HLTAID009 Provide cardiopulmonary resuscitation Most workplaces ask you to refresh first aid every three years and CPR every twelve months. See [how long a first aid certificate lasts](https://www.edway.edu.au/blog/how-long-does-a-first-aid-certificate-last). The price is on the course page. ## Next step Check dates in Sydney or send a Melbourne enquiry on the [First Aid course page](https://www.edway.edu.au/courses/first-aid). Book today and be ready for all types of emergencies. Courses mentioned: - [First Aid](https://www.edway.edu.au/courses/first-aid) — Nationally recognised first aid training, CPR included, so you can respond to an emergency until help arrives. - [CPR](https://www.edway.edu.au/courses/cpr) — The nationally recognised CPR certificate most workplaces ask for. 3 hours, in person. Sources: - Edway knowledge base — courses/first-aid/index.md: Topics covered by HLTAID011, duration, who it is for, units on the Statement of Attainment - Edway knowledge base — courses/first-aid/offerings.yaml and recognition.md: Issuing RTO, Sydney and Melbourne delivery, refresh periods - Edway knowledge base — courses/childcare-first-aid/index.md: HLTAID012 scope: education and care setting, infant and child CPR, asthma and anaphylaxis - Edway knowledge base — courses/cpr/index.md: HLTAID009 scope for the CPR-only option # What happens after traffic control training? URL: https://www.edway.edu.au/blog/what-happens-after-traffic-control-training Type: Guide Finished your classroom days in Victoria? The workplace evidence, assessment and card steps that complete your TC1 and TMI1 course. ## The short answer The 3 classroom days are only the first part. Within 6 months, TC1 learners complete 20 logged hours and a supervised assessment. TMI1 learners complete 3 traffic-management setups. After the required practical work is accepted, you receive the full skill-set outcome and digital card. Finishing your traffic control training is a big step towards a new role on the road. Here is what comes next, so you can plan your practical work and get your card in hand. ## The full pathway Stage | What happens Classroom training | 2 theory days and 1 simulated practical day Workplace evidence | TC1 hours and assessment, plus TMI1 setups Completion | Statement of Attainment and TTM Digital Card The post-course work must be completed within 6 months. If it is not completed in time, the skill-set requirements have not been met. The classroom days give you the theory and a simulated practical day. The workplace evidence is where you put those skills to work on real sites. ## Complete the TC1 evidence For Traffic Controller 1, you complete 20 logged hours of practical traffic control. You also complete a supervised assessment. This is real-world evidence after the classroom course. It shows that you can apply the traffic-control skills under supervision. Your logged hours are where your Traffic Controller training comes to life. You build confidence directing traffic and keeping workers and the public safe. ## Complete the TMI1 evidence For Traffic Management Implementer 1, you complete 3 traffic-management setups. Each setup must follow the relevant Traffic Management Plan and Traffic Guidance Scheme. The setups demonstrate that you can put approved traffic arrangements into place. They are separate from the TC1 logged hours. The TMI1 part of your course teaches you to set up a site the right way, so you can do more than hold a sign on the job. ## Keep to the 6-month limit Both practical parts must be finished within 6 months of the theory training. Start your workplace evidence early so you finish comfortably within that period. Edway will tell enrolled students what evidence is required. Our team is here to help you through each step, from your first logged shift to your final setup. ## What you receive After the classroom and practical requirements are complete, you receive a Statement of Attainment. It covers the 6 units in the combined TC1 and TMI1 course. You also receive a TTM Digital Card recorded on the Austroads national practitioner register. The card is valid for 3 years. Edway Training (RTO 91401) delivers and issues this Victorian course as an Austroads and Department of Transport and Planning approved provider. With your card in hand, you are ready to start traffic control work. ### Will you receive a plastic card after traffic control training? Your traffic control card is digital. Once your classroom days and practical work are accepted, you receive your TTM Digital Card, recorded on the Austroads national practitioner register, along with your Statement of Attainment. Because your card lives on the register, there is no plastic card to lose. Your ticket is ready whenever an employer asks to see it. ## Before the course You need a current White Card before starting. Edway requires the Statement of Attainment as evidence, not only the plastic card. Have it ready when you book your traffic control course, and you are set to start. ## Next step Read the full [Traffic Controller 1 and Traffic Management Implementer 1 course](https://www.edway.edu.au/courses/traffic-controller-tc1) before booking. To compare your options side by side, use the [traffic control course chooser](https://www.edway.edu.au/blog/which-traffic-control-course-do-you-need). Courses mentioned: - [Traffic Control (TC1 + TMI1) VIC](https://www.edway.edu.au/courses/traffic-controller-tc1) — The Victorian entry qualification you need to control traffic and set up traffic management on urban streets and low-volume rural roads. Sources: - Austroads — Temporary Traffic Management National Training Framework — https://austroads.gov.au/network-operations/temporary-traffic-management/training: The national TC1 and TMI1 skill-set framework and practitioner register - Department of Transport and Planning Victoria — Temporary traffic management training: Victoria's implementation of the Austroads framework - training.gov.au — TC1 and TMI1 units: The nationally recognised units in the combined course # What is a White Card, and do I need one? URL: https://www.edway.edu.au/blog/what-is-a-white-card Type: Answer The construction induction training you need before you do construction work on an Australian site. Who needs it, what it covers, and what holders add next. ## The short answer A White Card proves you have completed general construction induction training. You need a current card before you do construction work on an Australian site. The training is CPCWHS1001 Prepare to work safely in the construction industry. Think of it as your ticket onto site. It is the first step towards a rewarding career in construction, and it shows employers you take safety seriously. ## Who needs a White Card Australia-wide Anyone who carries out construction work needs one. That includes labourers, apprentices, trades, supervisors and contractors. Site visitors and other people entering an active site often need one too. Many construction employers ask job applicants to hold a White Card before they start. Having yours ready opens the door to a wider range of jobs, from your first labouring shift to a trade apprenticeship. ### What does a White Card allow you to do? Your White Card lets you work on construction sites anywhere in Australia. It proves you have done the general construction induction training, so employers know you are ready to start on site. It also opens doors. Labourer, trades assistant and apprentice roles all start with a White Card, and it is the base you build on when you add task tickets like [Working at Heights](https://www.edway.edu.au/courses/working-at-heights) or traffic control. ### Why is a White Card a mandatory legal requirement in construction? The law says anyone doing construction work on an Australian site holds a current construction induction card. Construction sites carry real hazards, and the training makes sure everyone on site knows how to spot them, control the risks and respond when something goes wrong. That shared safety knowledge protects you and your crew. It is also why employers ask to see your card before your first shift. ## What White Card training covers The course covers your work health and safety duties and common construction hazards. It also covers risk controls, safety communication and emergencies. You will learn how to spot common hazards on a construction site and how to control them, making the worksite safer for yourself and your colleagues. You will also learn how to report a problem and what to do if something goes wrong. It is general site-induction training, and it is the base every other site ticket builds on. Task-specific training such as Working at Heights, asbestos removal or traffic control sits on top of it. ### Is construction induction training in Sydney the same as a White Card? Yes. Construction induction training is the course, and the White Card is the card you get for passing it. Some states used to call it the Green, Red or Blue Card. Whatever the name, the training is CPCWHS1001 Prepare to work safely in the construction industry. In Sydney and across New South Wales, Training Aid Australia delivers it and SafeWork NSW issues your card. ## How it differs from forklift training Sydney and other tickets The White Card is about getting onto a construction site safely. A task-specific ticket is about one kind of work once you are there. The forklift training Sydney employers ask for is one example: a separate ticket you hold alongside your White Card. Some task courses require a current White Card before you can enrol — Non-Friable Asbestos Removal is one, and Traffic Controller asks for your Statement of Attainment for CPCWHS1001 rather than the plastic card. Excavator Training needs your White Card for the practical day on a construction site. Each of those tickets has its own course page with its own outcome and rules. Adding them to your White Card builds your skills, opens up more roles and helps you stand out from other candidates. ## How White Card courses run: in class or White Card online You can train in the way that suits you, depending on your state. New South Wales offers classroom and live Zoom training. Victoria runs in a classroom. The Australian Capital Territory and South Australia use live Zoom. Tasmania and Western Australia use self-paced online training. The Western Australian course is for Western Australian residents. Choose your state on the course page before booking. Your state sets the delivery method, identification rules and card process. ## What you receive: White Card NSW and every other state You receive a nationally recognised training record for CPCWHS1001 and a construction induction card. The documents and the card issuer depend on your state. In [New South Wales](https://www.edway.edu.au/blog/white-card-nsw), Training Aid Australia (RTO 91411) delivers the training and SafeWork NSW issues the card. In the states Edway serves elsewhere, Edway Training (RTO 91401) delivers the training; the card issuer depends on the state. The course page explains whether you receive a temporary training document, whether the RTO applies for you, or whether you apply to the regulator yourself. ## Validity and interstate use A valid White Card is mutually recognised across Australia. Your card moves with you when you change states, so you can keep working wherever the job takes you. Most worksites also run their own site induction on your first day. Most cards have no fixed expiry, but they can lapse after a long break from construction. Check the rule for the state that issued your card if you have been out of the industry for 2 years or more. A Victorian Red Card issued before 1 July 2008 is still valid. If you want to move to a White Card, [swapping an old Victorian Red Card](https://www.edway.edu.au/blog/red-card-to-white-card-victoria) explains the online transfer. ## Next step Choose your state on the [White Card course page](https://www.edway.edu.au/courses/white-card) to see the delivery method, identification requirements and card process. Book your spot, get your card, and start looking for your first job on site. If your work also involves fall risks, read [Do you need both a White Card and Working at Heights training?](https://www.edway.edu.au/blog/do-you-need-white-card-and-working-at-heights). Courses mentioned: - [White Card](https://www.edway.edu.au/courses/white-card) — The nationally recognised construction induction training you need before you can work on an Australian construction site. Sources: - SafeWork NSW — White cards — https://www.safework.nsw.gov.au/licences-and-registrations/white-cards: New South Wales card process, Statement of Training, evidence of identity - Safe Work Australia — Model Work Health and Safety Regulations — https://www.safeworkaustralia.gov.au/doc/model-work-health-and-safety-regulations: Construction induction card duty and mutual recognition across Australia (regulation 318) - WorkSafe Victoria — Construction induction training: information for registered training organisations — https://content-v2.api.worksafe.vic.gov.au/sites/default/files/2018-06/ISBN-Construction-induction-training-info-for-rtos-2017-06.pdf: Victorian same-day Statement of Attainment and the 60-day work window - training.gov.au — CPCWHS1001 Prepare to work safely in the construction industry — https://training.gov.au/training/details/CPCWHS1001: Unit code and official title # What is an RCG certificate? Your RCG training guide URL: https://www.edway.edu.au/blog/what-is-an-rcg-certificate Type: Answer RCG certification for NSW gaming work: the Provide Responsible Gambling Services unit, your RCG course Sydney options and the card you receive. ## The short answer RCG stands for Responsible Conduct of Gambling. In New South Wales, you must complete it before you work with gaming machines in a hotel or registered club. The unit is SITHGAM022 Provide responsible gambling services. After the course you receive a New South Wales competency card with an RCG endorsement. An RCG certificate from Edway Training lets you work on the gaming floor with confidence. Our RCG training course gives you the skills to spot potential issues and advise patrons on responsible gambling habits. ## Who needs RCG, and who needs Advanced Responsible Conduct of Gambling In New South Wales, RCG applies to anyone whose work involves gaming machines in a hotel or registered club. That includes: - staff who work on the gaming floor or in a gaming area - staff who pay out gaming machine winnings - hotel licensees - registered club secretaries and directors - Responsible Gambling Officers, who also need [Advanced RCG](https://www.edway.edu.au/courses/arcg) - anyone planning to enrol in Advanced RCG You must be 18 or older to work with gaming machines in New South Wales. If you are moving into a senior gaming role, read [who needs the Advanced RCG](https://www.edway.edu.au/blog/who-needs-the-advanced-rcg). If you prefer a workplace full of activity, people and energy, a gaming room is a great fit. Bartenders, waiters and gaming attendants all move between the bar and the gaming floor, and adding RCG to your RSA lets you take on both shifts. ## Working in a casino Casino workers have one of the most exciting jobs in the hospitality industry. Casino roles have their own licensing arrangements. The casino or Liquor & Gaming NSW can tell you exactly what the role requires. ### Is working as a casino dealer a clever career move? If you love a busy workplace full of people, activity and energy, casino work is a great fit, and gaming skills open doors right across hospitality. Casino roles have their own licensing arrangements, so ask the casino or Liquor & Gaming NSW what the role needs. If you want to start on the gaming floor of a hotel or registered club, RCG is your ticket in, and the [RCG course page](https://www.edway.edu.au/courses/rcg) has the dates. ## What the responsible conduct of gambling course covers The course runs for 1 day. It covers: - Gambling in Australia and New South Wales. - What gambling harm is and how to recognise it. - Responsible gambling and harm-minimisation measures. - Talking with patrons using the RAAR framework. - How responsible conduct of gambling works on a real gaming floor. You learn how to recognise the signs of gambling harm early, so you can help patrons who may be having a hard time and point them towards support. With these skills, you can feel confident working in any gaming room. You can take it in a classroom at Darlinghurst, Seven Hills or Mona Vale. You can also join a New South Wales Zoom class. See the course page for dates. There is no prerequisite. Bring photo ID and have a Unique Student Identifier (USI), an email address and a mobile number. You also need enough English to take part. ### Why do pubs and clubs with poker machines need RCG training? For most patrons, the pokies are a fun part of a night out. For a few, gambling starts to cause real harm to them, their family and their community. RCG training gives you the skills to promote responsible gambling, spot the early signs of harm and meet your legal obligations. That keeps your venue a safe, welcoming place for patrons and your colleagues, and it is why everyone who works with gaming machines in a hotel or club needs it. ## Where to do your Responsible Gambling Service training, and who issues it Edway Training (RTO 91401) delivers the course and issues your Statement of Attainment. Edway Training is a Liquor & Gaming NSW Approved Training Provider. Edway offers RCG in New South Wales only. Our Provide Responsible Gambling Services course runs at Darlinghurst, Seven Hills and Mona Vale, so there is a class close to you across Sydney. ### Is Responsible Conduct of Gaming in Sydney the same as RCG? Yes. Plenty of people call it Responsible Conduct of Gaming, and you will also see Responsible Gambling Services. It is the same RCG course, built on the unit SITHGAM022 Provide responsible gambling services. Whichever name your employer uses, our Sydney classes at Darlinghurst, Seven Hills and Mona Vale get you the same New South Wales competency card with an RCG endorsement. ## What you receive Here is how to get an RCG card once your training is done. After the course, the steps run in this order: - You get an email and an SMS from OneGov with a link to the Liquor & Gaming NSW online assessment. - You answer 25 questions. You must get every question right to pass. - You receive a 90-day interim certificate. It lets you work with gaming machines straight away. - You apply in person at Service NSW with 100 points of ID. Nobody can apply for you. - Your digital card appears in the Service NSW app. The physical card is posted and usually arrives in about a month. The card cost is included in the course fee. The card has your photo and is valid for 5 years. It is the same New South Wales competency card that carries an RSA endorsement, if you hold one. To renew, you complete the online Liquor & Gaming NSW RCG Refresher. ## RCG and RSA are separate RCG covers gaming machines. RSA covers selling, serving or supplying alcohol. One does not include the other. Many hotel and club staff do both jobs, so they hold both. Holding both RSA and RCG lets you work across the bar and the gaming floor. The [RSA or RCG guide](https://www.edway.edu.au/blog/rsa-or-rcg) explains which one fits your role. ## RCG Sydney and other states New South Wales RCG is not automatically recognised in other states. Victoria, South Australia, Tasmania and the ACT each require their own approved course. Your RCG Sydney training covers every hotel and registered club across New South Wales. ## Next step See dates, locations and the price on the [RCG course page](https://www.edway.edu.au/courses/rcg). If your role also involves serving alcohol, see the [RSA course page](https://www.edway.edu.au/courses/rsa). Courses mentioned: - [RCG NSW](https://www.edway.edu.au/courses/rcg) — The training you need before you work with gaming machines (poker machines) in a New South Wales hotel or registered club. - [RSA](https://www.edway.edu.au/courses/rsa) — The responsible service of alcohol training you need before you can serve or sell alcohol. Sources: - Liquor & Gaming NSW — Responsible Conduct of Gambling (RCG) training — https://www.nsw.gov.au/business-and-economy/liquor-and-gaming/training/responsible-conduct-gambling: Who must complete RCG in New South Wales - Liquor & Gaming NSW — Get or renew a competency card — https://www.nsw.gov.au/business-and-economy/liquor-and-gaming/training/competency-cards: Online assessment, interim certificate, Service NSW application and the 5-year card - training.gov.au — SITHGAM022 — https://training.gov.au/training/details/SITHGAM022: Unit code and official title - Edway knowledge base — courses/rcg/index.md: Who needs RCG, course topics, delivery, issuing RTO, card process and entry requirements - Edway knowledge base — courses/rcg/recognition.md: New South Wales-only scope and interstate recognition # What is an RSA certificate, and do you need one? URL: https://www.edway.edu.au/blog/what-is-an-rsa-certificate Type: Answer The RSA course you must complete before you serve alcohol — who needs it, what it covers, and what you end up with in New South Wales and Victoria. ## The short answer RSA stands for Responsible Service of Alcohol. It is the training you complete before you can sell, serve or supply alcohol in a licensed venue. The nationally recognised unit is SITHFAB021 Provide responsible service of alcohol. Alcohol is a big part of Australian culture, and with it comes responsibility. Your RSA shows a venue you can serve safely, and it is your first step into bar, restaurant and bottle shop work. Each state sets its own RSA rules, so what you end up with depends on where you work. ## Who needs Responsible Service of Alcohol training Anyone who sells, serves or supplies alcohol in a licensed venue. That covers pubs, clubs, restaurants, bottle shops, stadiums and festivals. Bartenders, waitstaff, bottle shop staff and event staff all need it. It applies to volunteers too. Pouring drinks at a club or an event counts, paid or unpaid. There is no minimum age to do the training. You must be 18 or over to sell, serve or supply alcohol. ### Why is RSA training essential in the hospitality industry? Because you cannot sell, serve or supply alcohol in a licensed venue without it. Pubs, clubs, restaurants, bottle shops and event bars all need staff who hold it. It is also what venues look for when they hire. Your RSA tells a manager you know the law, can spot when a patron has had too much and can refuse service calmly. It is your first step into hospitality work. ## What the RSA training course covers [The course covers the liquor laws](https://www.edway.edu.au/blog/what-do-you-learn-in-rsa-training) that apply to you and the licensee's responsibilities. It also covers serving alcohol responsibly, recognising and refusing service to intoxicated or under-age patrons, and reducing alcohol-related harm. You will learn practical ways to handle difficult customers, refuse service politely and keep the venue safe and enjoyable for everyone. RSA-trained staff can confidently make the right call on shift, and venues look for people who can. If a patron has had too much, you will know how to recognise it, refuse service and keep the situation calm. These steps keep the night running smoothly for patrons and staff alike. ### Why does a responsible service of alcohol certificate matter for safer communities? RSA training exists to reduce alcohol-related harm. When the people pouring drinks can recognise intoxication and refuse service to intoxicated or under-age patrons, everyone is safer. That protects patrons, your workmates and the wider community. It keeps venues safe and enjoyable places to be, and every RSA-trained server plays a part in that. ## What you get from RSA training Sydney and New South Wales You receive a Statement of Attainment for SITHFAB021 and an interim certificate that covers you to work for 90 days. You then apply in person at Service NSW for a NSW RSA competency card. The card is valid for 5 years. [How do you get your RSA in NSW?](https://www.edway.edu.au/blog/how-to-get-your-rsa-in-nsw) walks through each step. ### Why do you need RSA training in Sydney? If you want to work a bar, a bottle shop or a licensed restaurant in Sydney, your RSA comes first. It is the training New South Wales asks of anyone who sells, serves or supplies alcohol, in the city and across the state. The good news is you can start work on your interim certificate straight after the course, while you apply for your card. One course, and you are ready to start applying for shifts. ## What you get from RSA training Melbourne and Victoria Victoria has no competency card. Liquor Control Victoria issues an RSA Certificate of Completion, and that certificate is the document your employer keeps on site. It is valid for 3 years. A free refresher every 3 years keeps it current. ## It does not travel between states An RSA works differently from a White Card. It is state-regulated, so one state's RSA is not automatically valid in another. New South Wales and Victoria each require their own. Moving between them usually means a short bridging course rather than starting from scratch, as long as your training is recent enough. ## Next step Choose your state on the [RSA course page](https://www.edway.edu.au/courses/rsa) to see the study options and the documents you receive. Earn your RSA, and get ready for your next job behind the bar. If your job in New South Wales also involves gaming machines, compare [RSA and RCG](https://www.edway.edu.au/blog/rsa-or-rcg) — they are separate credentials. Courses mentioned: - [RSA](https://www.edway.edu.au/courses/rsa) — The responsible service of alcohol training you need before you can serve or sell alcohol. - [RCG NSW](https://www.edway.edu.au/courses/rcg) — The training you need before you work with gaming machines (poker machines) in a New South Wales hotel or registered club. Sources: - Liquor & Gaming NSW — training requirements for liquor and gaming — https://www.liquorandgaming.nsw.gov.au/working-in-the-industry/training-requirements-for-liquor-and-gaming: Who must hold an RSA in New South Wales - Liquor & Gaming NSW — competency cards — https://www.liquorandgaming.nsw.gov.au/working-in-the-industry/competency-cards: The New South Wales competency card and its 5-year validity - Victorian Government — RSA training (Liquor Control Victoria) — https://www.vic.gov.au/rsa-training: The Victorian RSA Certificate of Completion and the 3-year refresher - training.gov.au — SITHFAB021 — https://training.gov.au/training/details/SITHFAB021: Unit code and official title # What jobs can you get with an RSA? URL: https://www.edway.edu.au/blog/what-jobs-can-you-get-with-an-rsa Type: Answer RSA certification is required for any job that sells, serves or supplies alcohol: bar, bottle-shop, restaurant and event work. How NSW RSA training runs. ## The short answer An RSA is the training the law requires for anyone who sells, serves or supplies alcohol. With RSA certification you can work behind a bar, in a bottle shop, as a waiter in a licensed restaurant, at a winery or brewery, or at festivals and events. Responsible Service of Alcohol certification is a must on your resume for a number of job opportunities. It is your entry ticket to the hospitality industry. ## Bar, pub and restaurant work Most people do an RSA so they can work in a licensed venue. The roles it opens up include: - bar attendant in a pub, club or hotel - bottle shop attendant - waiter or food server in a licensed restaurant - winery or brewery staff - festival and event bar staff Venue managers need it too. So do staff at stadiums and other places that serve alcohol. In NSW, Liquor & Gaming NSW also names other roles that need RSA training, such as some security staff and RSA marshals. Serving drinks in bars, pubs and restaurants is a job that needs you to be quick on your feet and a good seller. An RSA training course is the first step to getting there. In NSW, working on a gaming floor or paying out winnings needs a separate course, the RCG (Responsible Conduct of Gambling). Many club and pub staff hold both. You can add an RCG certificate to further enhance your employment opportunities. Our guide on [RSA or RCG](https://www.edway.edu.au/blog/rsa-or-rcg) explains the difference. ## Short courses Melbourne venues ask for Have you pictured yourself behind a busy bar in Melbourne, serving cocktails, taking café orders or working the buzz of a big event? An RSA certificate is your entry ticket to Victoria's hospitality industry. In Victoria, the RSA is a short course you do self-paced online. It takes about 6 hours of study. You have 2 months from enrolment to finish it. Because it is an RSA course online, you can study around your shifts. Victoria works differently from NSW. There is no card. When you finish, Liquor Control Victoria issues a Certificate of Completion after you complete its Learning Hub steps. Your employer keeps a copy on site. The certificate is valid for 3 years, and the refresher is free. That keeps your RSA renewal simple. That certificate is what lets you work in Victorian bars, bottle shops, restaurants and event venues. Many people do it before looking for casual hospitality work in Melbourne. ### Do you need an RSA to work in a bar in Melbourne? Yes. Any job where you sell, serve or supply alcohol in a Melbourne bar, bottle shop, restaurant or event venue needs an RSA. Do the self-paced course online, finish the Liquor Control Victoria Learning Hub steps and get your Certificate of Completion. Your employer keeps a copy on site, and you are ready for your first shift. ## Gap-year and working-holiday bar work with NSW RSA training Bar work is a common job for people on a gap year or a working holiday. Part of the challenge of a gap year is to live and work in a foreign land, getting to know the culture, the people and travelling around the country. Working in bars and clubs will help you form a network of new friends and give you an instant social life. You will meet new travelling companions and have a useful qualification to help you get work as you go. If you plan to work in NSW, you need a NSW RSA. NSW RSA training is run in a classroom in Sydney or self-paced online. After the course you get a Statement of Attainment and an interim certificate that lasts 90 days. You then visit Service NSW with your ID to get your competency card. The card is valid for 5 years. Our guide on [how to get your RSA in NSW](https://www.edway.edu.au/blog/how-to-get-your-rsa-in-nsw) walks through each step. You need to be 18 or over to serve alcohol. You can do the training younger, but in NSW under-18s cannot serve without the regulator's approval. An RSA from one state does not automatically work in another. NSW and Victoria each need their own. If you plan to move between states, read [what an RSA certificate is](https://www.edway.edu.au/blog/what-is-an-rsa-certificate) before you book. ## What RSA certification proves to employers An RSA shows you have been trained to serve alcohol responsibly. In NSW, it shows you hold a current competency card. In Victoria, it shows you hold a current Certificate of Completion. Holding an RSA also signals professionalism. It demonstrates to employers that you are committed to safety, aware of your legal responsibilities and prepared to handle challenging situations responsibly. Employers look at your experience, availability and attitude as well. Think of the RSA as the ticket that lets you be considered. With it, you can apply for most hospitality roles that involve alcohol. Get in touch with us to learn more about our online and in-person RSA training. The RSA course is delivered and issued by Edway Training (RTO 91401) in both NSW and Victoria. The price is on the course page. ## Next step Choose your state and how you want to study, then pick a date or start online. Go to the [RSA course page](https://www.edway.edu.au/courses/rsa) to book. Sign up for RSA training today and start applying for hospitality work. Courses mentioned: - [RSA](https://www.edway.edu.au/courses/rsa) — The responsible service of alcohol training you need before you can serve or sell alcohol. - [RCG NSW](https://www.edway.edu.au/courses/rcg) — The training you need before you work with gaming machines (poker machines) in a New South Wales hotel or registered club. Sources: - Liquor & Gaming NSW — Responsible Service of Alcohol (RSA) training — https://www.nsw.gov.au/business-and-economy/liquor-and-gaming/training/rsa: Who needs RSA training in NSW (named in prose only) - Victorian Government — RSA training (Liquor Control Victoria) — https://www.vic.gov.au/rsa-training: Victorian Certificate of Completion (named in prose only) - Edway knowledge base — courses/rsa/index.md: Who the course is for, delivery modes, duration - Edway knowledge base — courses/rsa/offerings.yaml: NSW classroom and self-paced online offerings, VIC self-paced online; issuing RTO - Edway knowledge base — courses/rsa/recognition.md: NSW and VIC outcomes, card and certificate validity, age rule - Edway knowledge base — courses/rsa/work.yaml: Roles the RSA opens up - Edway knowledge base — courses/rsa/faq.yaml: Gaming work needs RCG; RSA does not cover gaming machines # White Card training and beyond: what tickets do you need for construction work? URL: https://www.edway.edu.au/blog/what-tickets-do-you-need-for-construction-work Type: Guide Get your white card certificate, learn to apply WHS requirements in construction, then add tickets for heights, asbestos, excavator and traffic control. ## The short answer Start with the White Card. You need it before you work on almost any construction site in Australia. Then add the tickets for the job you want: working at heights for fall-risk work, asbestos training for asbestos work, an excavator course to operate one, and traffic control training to direct traffic. Every extra ticket lets you take on a wider range of tasks and makes you far more employable. ## The White Card course in NSW, White Card Vic and every other state White Card training is also known as construction induction training. It is the first step into any construction career. The White Card is the general construction induction. The unit is CPCWHS1001 Prepare to work safely in the construction industry. It takes about 6.5 hours, and the card is recognised in every state and territory. In the course you learn about work health and safety on site. You learn to identify construction hazards, apply risk control measures, report safety issues and respond to incidents and emergencies. These are the safety measures that protect you and your workmates on every job. Who issues it depends on the state. Training Aid Australia (RTO 91411) issues it in New South Wales. Edway Training (RTO 91401) issues it in Victoria, South Australia, the ACT, Tasmania and Western Australia. The issuing RTO is shown on the course page before you book. With your white card certificate in hand, you can start your construction career with confidence. To learn what the card is, read [what a White Card is](https://www.edway.edu.au/blog/what-is-a-white-card). ## Work health and safety training after the card, and work health and safety representatives Two units have similar names. Here is the difference. - CPCWHS1001 is the White Card unit. It gives you the construction induction card. - CPCCWHS2001 Apply WHS requirements, policies and procedures in the construction industry is a different unit. It does not give you a White Card. Edway Training (RTO 91401) offers the [Apply WHS course](https://www.edway.edu.au/courses/apply-whs) online and self-paced. You have 2 months from enrolment to finish it. It is needed for White Card trainers and assessors, it is the pre-study for the NSW demolition course, and it is one of the owner-builder units. Ongoing WHS training keeps your safety skills sharp and builds a safety culture on every site you work on. Health and safety representatives (HSRs) are workers elected to represent their work group on safety. In New South Wales, Training Aid Australia (RTO 91411) delivers the SafeWork NSW-approved 5-day [HSR training](https://www.edway.edu.au/courses/hsr) for elected HSRs and their deputies. ## Task tickets by job Once you have a White Card, these courses let you take on a wider range of tasks on site. - Working at heights. For roofing, building work and any job where you could fall. There is no heights licence in Australia. Employers must make sure fall-risk workers are trained, so most sites ask for this course. Edway Training (RTO 91401) issues the [Working at Heights course](https://www.edway.edu.au/courses/working-at-heights) in Sydney. See also [whether you need both a White Card and working at heights](https://www.edway.edu.au/blog/do-you-need-white-card-and-working-at-heights). - Asbestos. The right course depends on whether you only need awareness or will remove asbestos. Read [which asbestos course you need](https://www.edway.edu.au/blog/which-asbestos-course-do-you-need). - Excavator. Operating an excavator does not need a high-risk work licence, but the business must make sure you are competent. Edway Training (RTO 91401) issues the [Excavator course](https://www.edway.edu.au/courses/excavator) in Sydney. - Traffic control. Directing traffic needs its own training as well as the White Card. You need both. In Victoria, Edway Training (RTO 91401) delivers the [TC1 + TMI1 course](https://www.edway.edu.au/courses/traffic-controller-tc1). You must send in your White Card Statement of Attainment before the course. A copy of the plastic card is not accepted. ### Why do the right qualifications protect you at work? Your tickets are there to keep you safe. The White Card shows you know the safety basics on site, and each task course shows you are trained for that job. Before you take on a task, make sure you hold the ticket it needs. If you are asked to work at heights or run an excavator without the training, ask for the training first. It protects you, your workmates and your next job offer. ## Hazards and risks in demolition sites Demolition work changes a site within seconds. Heavy machinery moves through tight work zones, structures shift under new loads, and dust spreads through the air as materials break apart. Demolition crews need workers who recognise these hazards early and act before problems escalate. Demolition has its own rules in New South Wales. Since 1 March 2025, workers doing licensed demolition work in NSW must complete the SafeWork NSW-approved course for identifying hazards on demolition sites. Training Aid Australia (RTO 91411) issues the [demolition hazards course](https://www.edway.edu.au/courses/demolition-hazards). It covers site and work plans and how to manage health, safety and environmental risks. The 1 March 2025 rule is a New South Wales rule. ## High demand construction jobs Construction offers many entry points, such as labouring, trades support, plant operation and traffic control. There is always a construction or infrastructure project underway. Employers look for workers who already hold the tickets the job needs, so every task course you add opens more roles. The more qualifications you have, the better the level of employment you can find. Edway can help you get the right tickets and start working in construction sooner. ## Travellers, apprenticeships and jobs for school leavers For travellers, labouring on building sites is a great way to earn some money while you are in Australia. If you are planning on applying for a construction apprenticeship or any of the other construction jobs for school leavers, you need to be carrying a White Card. If you are new to Australia or just leaving school, the order is the same. - Get your White Card. - Look at the jobs you want and note the tickets they ask for. - Add those courses one at a time. Once you have your White Card and a traffic control ticket, holding a stop/slow sign is a popular job for school leavers. It suits people who love being outdoors and being physically active. Your employer or apprenticeship provider will tell you which tickets they need you to hold. ## Next step Start with the White Card. Choose your state, check the issuing RTO and pick a date on the [White Card course page](https://www.edway.edu.au/courses/white-card). Book today and get started on your new career. Courses mentioned: - [White Card](https://www.edway.edu.au/courses/white-card) — The nationally recognised construction induction training you need before you can work on an Australian construction site. - [Working at Heights](https://www.edway.edu.au/courses/working-at-heights) — Nationally recognised training for work where you could fall — fall prevention first, plus harnesses, anchoring and fall-arrest systems. - [Traffic Control (TC1 + TMI1) VIC](https://www.edway.edu.au/courses/traffic-controller-tc1) — The Victorian entry qualification you need to control traffic and set up traffic management on urban streets and low-volume rural roads. Sources: - Edway knowledge base — courses/white-card/index.md, offerings.yaml, recognition.md, faq.yaml: White Card unit, issuing RTO per state, national recognition, traffic control needing both - Edway knowledge base — courses/apply-whs/index.md and offerings.yaml: CPCCWHS2001 is not a White Card; who needs it; self-paced window - Edway knowledge base — courses/working-at-heights/index.md, recognition.md, work.yaml: No heights licence; employer training duty; issuing RTO - Edway knowledge base — courses/excavator/index.md and recognition.md: No high-risk work licence for excavators; Statement of Attainment as evidence - Edway knowledge base — courses/traffic-controller-tc1/index.md and offerings.yaml: TC1 + TMI1 in Victoria, White Card Statement of Attainment requirement, issuing RTO - Edway knowledge base — courses/demolition-hazards/index.md, recognition.md, work.yaml: NSW demolition worker training requirement from 1 March 2025; issuing RTO - SafeWork NSW — demolition — https://www.safework.nsw.gov.au/your-industry/construction/demolition: The NSW demolition worker training requirement # When do you get your White Card after an online course? URL: https://www.edway.edu.au/blog/when-do-you-get-your-white-card Type: Answer Finished your White Card online or in class? You get a Statement of Attainment first and the plastic card later. Here is the timing in your state. ## The short answer No, you do not get the plastic White Card the moment you finish. You get a Statement of Attainment first, which proves you passed the training. The card follows, on a timeline set by your state. In some states you can start work on your Statement of Attainment while you wait. One essential requirement for anyone working in the construction industry is obtaining a White Card. After all, it is proof that the holder is knowledgeable in maintaining safety in the workplace. Getting the card in your hand is the whole reason you do the White Card course, so here is exactly how it reaches you. ## Statement of Attainment first, card later Every White Card course ends with a record of your training. For most states this is a Statement of Attainment for CPCWHS1001, the national White Card unit. In NSW you also get a SafeWork NSW Statement of Training. The plastic card is a separate step. Depending on your state, the card is issued by the regulator or by the RTO, and in some states you have to apply for it yourself. Here is how it works in each state where the course is offered: - NSW (Training Aid Australia, RTO 91411). You get a SafeWork NSW Statement of Training on the day of a classroom session, or within 3 days for a Zoom class. Training Aid lodges the card application for you. The card is posted, usually within 30 days. If it has not arrived, call SafeWork NSW. - Victoria (Edway Training, RTO 91401). You get your Statement of Attainment on the day. Edway applies to WorkSafe Victoria for you, and the card is mailed within 60 days. - [South Australia](https://www.edway.edu.au/blog/white-card-south-australia) (Edway Training). Edway issues both the Statement of Attainment and the card. The card is printed after the course and posted. You must upload a photo, or the card cannot be printed. - ACT (Edway Training). You apply to Access Canberra within 60 days and pay its fee. Allow up to a month for assessment, then the card is posted within 2 weeks. - Tasmania (Edway Training). You take your Statement of Attainment, the application form and ID to Service Tasmania within 60 days and pay the fee. WorkSafe Tasmania then posts the card. - Western Australia (Edway Training). Edway issues both the Statement of Attainment and the WA construction induction card, and posts the card. WA residents only. ## Can you start work while you wait? In several states your training record gets you on site straight away. Here is what each state allows: - NSW. Your Statement of Training lets you work for 60 days while the card is on its way. - Victoria. Your Statement of Attainment is valid for work for 60 days. - ACT. You can work on your Access Canberra receipt plus your Statement of Attainment. - Tasmania. Some employers let you start with your Statement of Attainment and the Service Tasmania receipt. Check with your employer and WorkSafe Tasmania first. Whatever your state, your employer decides what proof they accept on their site. Ask them before your first shift. ## White Card online: same timeline? We all love the convenience of being able to do things online, and a White Card online course brings that convenience to construction induction training. Self-paced online White Card is only offered in Tasmania and Western Australia. You study at your own pace, about 6.5 hours in total, and you have 2 months from enrolment to finish. Once you pass, the card steps for your state start, the same as for a classroom course. In NSW you cannot do the White Card self-paced online. You can do a live Zoom class instead, and you must be in NSW during the class. Being able to do your White Card training via Zoom is flexible and convenient. You don't need to travel great distances to attend training, and you still get face-to-face training with an instructor. Victoria is classroom only. South Australia and the ACT run live Zoom classes. Our guide [can I do my White Card online?](https://www.edway.edu.au/blog/can-i-do-my-white-card-online) explains each option. Online changes how you learn, and your state's card steps stay exactly the same. Finish your course a few weeks before you need to start work. Once you have it, the White Card is recognised in every state. It does not have a printed expiry date, but it can lapse if you spend 2 years or more out of construction work. Our guide on [how to get a White Card](https://www.edway.edu.au/blog/how-to-get-a-white-card) covers the whole process from booking to card. ### Is a White Card online course a recognised safety certification? Yes. A White Card course over Zoom or self-paced online leads to the same nationally recognised Statement of Attainment for CPCWHS1001 as a classroom course. You learn how to spot hazards, control risks, report problems and respond to emergencies, just as you would in a classroom. Then your state's card steps begin, and the card you receive is recognised in every state. ## Next step Book now and get your White Card as soon as possible. Pick your state on the course page to see the study options, the issuing RTO and the card steps that apply to you. The price is on the course page. That way you see the White Card cost for your state before you book. Go to the [White Card course page](https://www.edway.edu.au/courses/white-card) to book. Courses mentioned: - [White Card](https://www.edway.edu.au/courses/white-card) — The nationally recognised construction induction training you need before you can work on an Australian construction site. Sources: - Edway knowledge base — courses/white-card/index.md: Course facts, delivery modes, self-paced study time - Edway knowledge base — courses/white-card/offerings.yaml: Which states offer self-paced online, Zoom and classroom; issuing RTO per state - Edway knowledge base — courses/white-card/recognition.md: Per-state card issue steps and timing, working before the card arrives - Edway knowledge base — courses/white-card/faq.yaml: Card timing and interim proof questions # Which asbestos course do you need? URL: https://www.edway.edu.au/blog/which-asbestos-course-do-you-need Type: Guide Awareness, the non friable asbestos course (Class B) or Supervise Asbestos Removal — who each one is for, what you need first, and what you finish with. ## The short answer Choose [Asbestos Awareness](https://www.edway.edu.au/courses/asbestos-awareness) if you may encounter asbestos but will not remove it. Choose Non-Friable Removal if you will remove bonded asbestos. Choose Supervise Asbestos Removal if you already hold a removal unit. The supervisor course is for the named supervisor on licensed removal work. Pick the one that matches your job, and you will be ready for site with the right skills from day one. ## Compare the 3 courses Course | Choose it when | Training outcome Asbestos Awareness | You may encounter asbestos but will not remove it | Non-accredited Certificate of Completion Non-Friable Removal | You will remove bonded, non-friable asbestos | Nationally recognised Statement of Attainment Supervise Asbestos Removal | You will be the named supervisor on licensed removal work | Nationally recognised Statement of Attainment Each course matches a different job role, so you only need the one that fits the work you do. ## Awareness is for recognising risk Asbestos Awareness is for people who may disturb or work near asbestos-containing materials. It covers common locations, health risks, avoiding exposure and following the workplace asbestos-management process. It suits anyone whose work could bring them near asbestos and who wants to know what to look for. It is self-paced and online, so you can finish it in your own time. It is non-accredited, so you receive a Certificate of Completion rather than a Statement of Attainment. Awareness training does not authorise you to remove asbestos. ## Non friable asbestos removal course Melbourne and NSW Non-Friable Removal covers bonded asbestos, such as sheeting that remains firm rather than crumbling easily. The unit is CPCCDE3028 Remove non-friable asbestos. The course covers preparing and enclosing the work area, carrying out removal, decontamination, clean-up and the required records. You learn the full job, step by step, so you can do removal work safely and confidently. The course itself is not a removal licence. State regulators issue Class B licences separately. The national code treats removal of up to 10 square metres of non-friable asbestos as the unlicensed limit. You need a current [White Card](https://www.edway.edu.au/courses/white-card) issued after May 2009. This unit also comes before [Class A friable-asbestos training](https://www.edway.edu.au/courses/asbestos-friable) and can be a prerequisite for supervision. That makes it the foundation for a career in asbestos removal, and the first step towards friable work and supervising a crew. ### Who needs a non friable asbestos removal course? Construction and demolition workers who remove bonded asbestos need this course. So does anyone heading for friable removal or supervision work, because this unit comes first. In Victoria the course is issued by Edway Training, so Melbourne workers book the Victorian course. In New South Wales it is issued by Training Aid Australia. ### How can asbestos removal training in Melbourne save lives? Asbestos removed the wrong way puts the crew, the client and the next trades on site at risk. Removal training teaches the safe way, step by step: prepare and enclose the work area, carry out the removal, decontaminate and clean up. Done right, the job finishes with the site left safe for the people who come after you. That is the work, and the course shows you how. ## Supervisor asbestos course VIC and NSW: a separate role Supervise Asbestos Removal is for the named supervisor on licensed removal work. It covers planning the job, overseeing preparation and removal, monitoring decontamination and keeping the work compliant. It is the natural next step for site supervisors and leading hands who want to lead removal jobs. You must already hold the relevant non-friable or friable removal unit. A current White Card is also required. The course does not replace the removal training needed for the work being supervised. ## Check before you book For removal and supervision training, check that you hold the required White Card and earlier asbestos units. Entry can be refused when the evidence is missing. The issuing RTO depends on the state. In New South Wales, the removal courses are issued by Training Aid Australia (RTO 91411). In Victoria, they are issued by Edway Training (RTO 91401). Asbestos Awareness is issued by Edway Training (RTO 91401). It has no removal prerequisite and does not require a USI. ### What do you need before enrolling in a non friable asbestos course? You need a current White Card issued after May 2009. That is the only prerequisite for the non friable course. Have your ID and your USI ready, and wear closed-toe shoes on the day. Get those sorted before you book and your enrolment goes through without a hitch. ## Next step For recognition and avoidance only, ask Edway about Asbestos Awareness. For bonded-asbestos removal, see [Non-Friable Asbestos Removal (Class B)](https://www.edway.edu.au/courses/asbestos-non-friable). If you already hold a removal unit and will supervise the work, see [Supervise Asbestos Removal](https://www.edway.edu.au/courses/asbestos-supervise). Our team is happy to help you choose the right course and get booked in. Courses mentioned: - [Non-Friable Asbestos Removal](https://www.edway.edu.au/courses/asbestos-non-friable) — The nationally recognised unit for removing bonded asbestos, and the step before Class A. - [Asbestos Removal Supervision](https://www.edway.edu.au/courses/asbestos-supervise) — Supervisor training for licensed asbestos removal work. Sources: - Safe Work Australia — Model Code of Practice: How to safely remove asbestos: The unlicensed 10 square metre limit, the Class B licence, the named supervisor's duties on Class A and Class B jobs, and the Class B unit being completed before Class A - Safe Work Australia — Asbestos: WHS duties: The employer's duty to train workers who might work with asbestos, and awareness training where no licence is needed - SafeWork NSW — Asbestos: employer training obligations: Who awareness training must be provided to, and the trades the regulator names as examples - SafeWork NSW and WorkSafe Victoria — asbestos removal licensing: Class B removal licences being issued by the state regulator, and WorkSafe Victoria's refresher recommendation - training.gov.au — CPCCDE3028 and CPCCDE4009 — https://training.gov.au/training/details/CPCCDE3028: Unit codes, official titles and superseded codes # Which first aid course do you need? URL: https://www.edway.edu.au/blog/which-first-aid-course Type: Guide First Aid, CPR, Childcare or an advanced first aid course? Compare each, from CPR training Sydney to advanced first aid Melbourne. ## The short answer Choose First Aid when a workplace asks for the usual first aid certificate. Choose CPR when only your annual CPR is due. Choose Childcare First Aid for an education or care setting. Choose [Advanced First Aid](https://www.edway.edu.au/courses/advanced-first-aid) when you may need to lead a more complex response. Whichever you pick, you walk away with skills that can save a life at work, at home or out in the community. ## Compare the 4 courses, up to an advanced first aid certificate Course | Unit | Choose it when | Includes First Aid | HLTAID011 | A workplace asks for standard first aid | First aid, basic emergency life support and CPR CPR | HLTAID009 | Only CPR needs refreshing | CPR only Childcare First Aid | HLTAID012 | You work in education or care | Child and adult first aid, asthma, anaphylaxis and CPR Advanced First Aid | HLTAID014 | You may lead a complex response | Advanced and standard first aid, plus CPR Got a unit code from your employer? Book the course with that code and you are sorted. ## The usual workplace first aid training course HLTAID011 Provide First Aid is what most workplaces mean by "a first aid certificate". It covers responding to an emergency, CPR and common injuries and illnesses until medical help arrives. It includes HLTAID009 CPR, so you do not need to book a separate CPR course on the same day. It is a strong addition to any CV. Employers value staff who can step in calmly when someone is hurt, and it makes you the person your team can count on. ### What does a workplace first aid officer do? A workplace first aid officer is the person who steps in when someone is hurt or falls ill at work. They respond to the emergency, give first aid and CPR until medical help arrives, and pass on the incident details afterwards. The [First Aid](https://www.edway.edu.au/courses/first-aid) course trains you for that role. It is the certificate most workplaces mean when they ask for a first aider. ### Which occupations benefit from a first aid course? Plenty of them. First aid training suits workplace first aiders, teachers, carers, trades, hospitality, fitness and retail staff. If you work with children, Childcare First Aid is the one built for you. For everyone else, [the standard first aid course covers](https://www.edway.edu.au/blog/what-does-a-first-aid-course-cover) what a workplace usually asks for, and it is just as useful at home and in your community. ## CPR training is the yearly refresh HLTAID009 Provide Cardiopulmonary Resuscitation is the shorter course for CPR only. Choose it when your full first aid is current and your workplace wants CPR refreshed. It is a quick way to keep your skills sharp and your record up to date. ### How does CPR training help your workplace? It puts people on the team who know what to do. CPR training teaches you to recognise an unconscious casualty, perform CPR, use the recovery position and respond to airway obstruction. When more of your team keep their CPR current, more people are ready to help. CPR classes run in Sydney, and it is the shorter course, so the refresh is easy to fit in. ## Childcare First Aid adds care needs HLTAID012 Provide First Aid in an Education and Care Setting is for educators and support staff. It includes first aid for infants and children, asthma, anaphylaxis and CPR. It is the ACECQA-approved qualification for education and care services. A standard HLTAID011 certificate does not cover the education-and-care requirement on its own. If you work in education and care, this is the course that has you covered. ## Advanced first aid training leads the response HLTAID014 Provide Advanced First Aid is for someone who may lead a complex or extended response. It also covers directing other first aiders, so it suits people who want to take charge when it matters. It includes the standard first aid and CPR units. You do not need to hold HLTAID011 before enrolling, although prior experience can help. It is a great next step if you are already the go-to first aider at work. ### What are the benefits of an advanced first aid course? You learn to lead. An advanced first aid course trains you to take charge of a complex or extended response and to direct other first aiders on the scene. You also get the standard first aid and CPR units in the same course, so one booking covers the lot. If people at work already come to you when someone gets hurt, this is the skill set that backs you up. ### Can an advanced first aid certificate help your career? Yes. Employers value staff who can step in calmly when someone is hurt, and an advanced first aid certificate shows you can do more. It shows you can lead the response and direct other first aiders. It is a strong addition to your CV and marks you as the person your team counts on when it matters. ## Keep the training current Statements of Attainment do not expire. Workplaces usually treat first aid as current for 3 years and CPR for 12 months. The guide [How long does a first aid certificate last?](https://www.edway.edu.au/blog/how-long-does-a-first-aid-certificate-last) explains the difference. ## Check that it is accredited Edway also lists a non-accredited online first aid product. It gives you a Certificate of Completion, not HLTAID011. When an employer or regulator asks for a nationally recognised unit code, choose one of the accredited courses above. All 4 accredited courses are delivered and issued by Training Aid Australia (RTO 91411). ## Next step: a first aid CPR course Sydney or Melbourne If no unit code was supplied, start with [First Aid](https://www.edway.edu.au/courses/first-aid). Use [CPR](https://www.edway.edu.au/courses/cpr) for a CPR-only refresh, or choose [Childcare First Aid](https://www.edway.edu.au/courses/childcare-first-aid) for an education or care role. Book your spot and get the skills that make a real difference. Courses mentioned: - [First Aid](https://www.edway.edu.au/courses/first-aid) — Nationally recognised first aid training, CPR included, so you can respond to an emergency until help arrives. - [CPR](https://www.edway.edu.au/courses/cpr) — The nationally recognised CPR certificate most workplaces ask for. 3 hours, in person. - [Childcare First Aid](https://www.edway.edu.au/courses/childcare-first-aid) — Nationally recognised first aid for education and care staff — the ACECQA-approved qualification covering first aid, asthma and anaphylaxis. Sources: - training.gov.au — HLTAID011, HLTAID009, HLTAID012 and HLTAID014 — https://training.gov.au/training/details/HLTAID011: Unit codes, official titles and superseded codes - ACECQA — approved first aid, anaphylaxis and asthma training: HLTAID012 being on the approved-qualifications register for education and care services (Education and Care Services National Regulations, regulation 136) - Safe Work Australia — Model Code of Practice: First aid in the workplace — https://www.safeworkaustralia.gov.au/doc/model-code-practice-first-aid-workplace: Workplace first aid requirements sitting under work health and safety law # Which traffic control course do you need? URL: https://www.edway.edu.au/blog/which-traffic-control-course-do-you-need Type: Guide Find the right traffic control training course for your job. Compare TC1 + TMI1, Short Term Low Impact and Utilities TTM for work on Victorian roads. ## The short answer Ever wondered what it takes to manage traffic safely and efficiently? Edway runs 3 traffic control courses in Victoria, each built for a different job. Pick the one that matches the work you want. Choose Traffic Controller if you want to direct traffic or set up traffic management on Category 1 roads. Choose Short Term Low Impact for brief, low-impact roadside work. Choose Utilities TTM only if you work for, or solely provide services to, an eligible utility provider. ## Compare the 3 courses Course | Choose it when | Accredited? | Outcome TC1 + TMI1 Combined | You want traffic control or traffic management work on Category 1 roads | Yes | Statement of Attainment and, after the workplace practical, a TTM Digital Card Short Term Low Impact | Your work is brief and low-impact, with no static worksite | No | Certificate of Completion Utilities TTM | You do restricted in-field work for an eligible utility provider | No | Certificate of Completion and a Digital Utilities card ## Traffic Controller is the entry route The Traffic Controller course combines TC1 and TMI1. It covers directing traffic and putting traffic management plans into place on Category 1 roads, such as urban streets and low-volume rural roads. Whether you're looking to start a career in traffic management or you already work in civil construction and want the ticket, this is your Traffic Control course. Theory classes run in Melbourne CBD, so traffic control in Melbourne is an easy place to start. The class runs for 3 days. You then complete workplace evidence within 6 months: 20 logged hours and a supervised assessment for TC1, plus 3 traffic management setups for TMI1. This is the course for someone entering traffic control work. The separate guide [What happens after traffic control training?](https://www.edway.edu.au/blog/what-happens-after-traffic-control-training) explains the workplace stage. ## What the TC1 and TMI1 training covers Our Traffic Controller training gives you the knowledge and skills to manage traffic like a pro. The TC1 course covers controlling traffic with stop/slow bats and portable traffic control devices, deploying basic traffic signs, workplace communication and risk management. The TMI1 course covers implementing traffic management plans, applying risk management processes, and positioning, setting up and programming portable traffic control devices. You learn how to put the plan into action and guide drivers safely through the work zone. Assessment is theory — multiple choice and short answer — plus practical work inside the course: setting up a worksite, operating a stop/slow bat and installing signs to a Traffic Guidance Scheme. It is hands-on training that prepares you for real roadside work. ### Why do you need traffic management training? Because Victorian law asks for it. Whoever runs the works has to put appropriately trained and qualified people on directing traffic, so the training is your ticket onto the site. It also makes you good at the job. Good traffic management helps prevent accidents, reduce congestion and keep disruption to the community low. Our course teaches you to set up the work zone safely and guide drivers through it. ## Short Term Low Impact work Short Term Low Impact (STLI) is for brief roadside tasks. A site-specific risk assessment must show no static worksite is needed. Examples include minor maintenance, inspections and vegetation work. It is a great fit for crews who move quickly between locations. It is a 1-day Victorian course offered in a classroom or live online. It is non-accredited and gives you a Certificate of Completion, not a Traffic Management Card. STLI does not qualify you as a Traffic Controller or Traffic Management Implementer. ## Utilities TTM is restricted Utilities TTM is for in-field workers employed directly or indirectly by water, gas, electricity, communications or public transport providers. Contractors must work solely to provide services to an eligible provider. You need an employer letter proving that connection before booking. The course runs for 1 day in a classroom or live online. It is non-accredited. You receive a Certificate of Completion and a Digital Utilities card for restricted Utilities TTM work in Victoria. It does not qualify you as a general Traffic Controller. ## Check the traffic management course entry requirements All 3 courses require a current [White Card](https://www.edway.edu.au/courses/white-card). For Traffic Controller, bring the Statement of Attainment for your White Card unit. The plastic card alone is not accepted as evidence for entry. Utilities TTM also requires the employer letter. The course page lists the remaining identification, clothing and study requirements, so you can arrive ready to go. All 3 are Victorian courses delivered by Edway Training (RTO 91401), an approved Temporary Traffic Management training provider. ### What should you know before your traffic control training in Melbourne? Send in your White Card Statement of Attainment before the course, and bring one photo ID and your USI. The theory classes run in the Melbourne CBD. For the practical day, come dressed for the job: steel-capped boots, long work pants, a long-sleeved work shirt, a broad-brimmed hat, safety glasses and hi-vis. Then plan your workplace evidence early, so you finish it well inside the time limit. ## Next step Good traffic management helps prevent accidents, reduce congestion and keep disruption to the community low. Whatever your job on the road, Edway Training has you covered. For traffic control work, see [Traffic Controller (TC1)](https://www.edway.edu.au/courses/traffic-controller-tc1). For brief roadside tasks, see [Short Term Low Impact](https://www.edway.edu.au/courses/temporary-traffic-management-stli). Eligible utility crews can see [Utilities TTM](https://www.edway.edu.au/courses/utilities-ttm). Courses mentioned: - [Traffic Control (TC1 + TMI1) VIC](https://www.edway.edu.au/courses/traffic-controller-tc1) — The Victorian entry qualification you need to control traffic and set up traffic management on urban streets and low-volume rural roads. - [Short Term Low Impact Traffic Management VIC](https://www.edway.edu.au/courses/temporary-traffic-management-stli) — The Victorian training for short-term, low-impact roadside work like pothole repairs and vegetation trimming — it does not qualify you as a Traffic Controller. - [Utilities TTM Worker Accreditation](https://www.edway.edu.au/courses/utilities-ttm) — Restricted traffic management training for Victorian utility-sector workers — you need an employer letter to enrol. Sources: - training.gov.au — RIISS00058 Traffic Controller and RIISS00060 Traffic Management Implementer skill sets — https://training.gov.au/training/details/RIISS00058: Skill set codes, official titles and the six units they contain - Austroads — Temporary Traffic Management National Training Framework: The National TTM Training Framework, Approved Training Providers, the practitioner register, and 'specialised training' products such as STLI and Utilities TTM - Victoria Government Gazette — Code of Practice for Worksite Safety – Traffic Management (gazetted 1 June 2023): The Victorian duty on whoever runs the works to use appropriately trained and qualified people to direct traffic - VicRoads — Worksite Traffic Management Code of Practice: The Victorian code the TC1 and TMI1 training is delivered to, alongside the Austroads Guide to Temporary Traffic Management # White Card NSW: how to get your White Card in Sydney URL: https://www.edway.edu.au/blog/white-card-nsw Type: Guide In NSW you do a one-day trainer-led White Card course, in a Sydney classroom or live on Zoom. Your card application is sent for you. ## The short answer Thinking of working in construction in Sydney? The most important thing you need is your White Card, and it is easy to get when you are prepared. To get a White Card in NSW, you complete a one-day White Card course with a trainer. You can do it in a classroom in Sydney or in a live Zoom class. In NSW the course is run and issued by Training Aid Australia (RTO 91411), and the card itself comes from SafeWork NSW. You do not need to apply for the card yourself. ## White Card course Sydney: live online or classroom A [White Card course in Sydney](https://www.edway.edu.au/courses/white-card/sydney) runs in one of two ways. Both are led by a trainer in real time, and both lead to the same card. Pick the format that fits around your week. - Classroom in Sydney. You attend a venue in Seven Hills or Darlinghurst for the day. - Live Zoom class. You join a real class from home, with your camera on. You must be in NSW for the whole Zoom class. The training is about 6.5 hours, plus breaks, on one day. The course covers the national unit CPCWHS1001 Prepare to work safely in the construction industry. This is your construction induction training. You learn how to spot hazards on site, how to report them and how to keep yourself and your crew safe. You use that knowledge from your first day. In NSW, White Card training must include trainer-led training and assessment. That is why every NSW class is led live by a trainer. Read [Can I do my White Card online?](https://www.edway.edu.au/blog/can-i-do-my-white-card-online) for more on this. ### Why do you need a White Card course in Sydney? Before you do construction work in Sydney, you need the NSW White Card. That goes for labourers, trades, apprentices, supervisors, contractors and site visitors. The only way to get the card is to complete the White Card course. It teaches you how to deal with construction hazards, so you keep yourself and your crew safe from your first shift. Book a Sydney classroom or Zoom class and you are on your way. ## What you need to enrol (White Card NSW requirements) These are the NSW White Card requirements to check before you book. With the right documents ready, the day runs smoothly. - 100 points of ID. SafeWork NSW sets an evidence-of-identity check. The trainer checks your original documents before the class starts. - Minimum age of 14. - A USI. This is your Unique Student Identifier, the number that links your training records. - Enough English for the course. - A short skills check. After you book, you complete a language, literacy, numeracy and digital check online in your student account. For a classroom course, wear enclosed footwear. For a Zoom class, you need a computer or tablet with a webcam and microphone, and stable internet. You do not need any earlier construction training to enrol. ## What you receive and who issues the card In NSW, Training Aid Australia (RTO 91411) delivers the course. Edway does not issue the NSW White Card course. SafeWork NSW issues the card. - Statement of Training. When you pass, your trainer gives you a SafeWork NSW Statement of Training. In a classroom you get it on the day. After a Zoom class it comes within 3 days. You can start construction work with it for 60 days while your card is on its way. - Your application is sent for you. Training Aid Australia sends your application to SafeWork NSW. - Your White Card is posted. Most cards arrive within 30 days. If yours has not arrived, call SafeWork NSW on 13 10 50. - Statement of Attainment. You also receive a nationally recognised Statement of Attainment for CPCWHS1001 from Training Aid Australia, within 30 days. The White Card has no expiry date. It lapses if you are out of construction work for 2 years or more. Read [Is my White Card still valid?](https://www.edway.edu.au/blog/is-my-white-card-still-valid) for details. The card is recognised nationally, so you can use it on sites in other states. Each site will still run its own site induction. You may hear older workers call it the "Green Card". That was the old NSW name. ## White Card Sydney: entry-level construction jobs The call comes through for work and you are ready to go. Construction hiring moves fast. A supervisor needs someone on site that morning, not next week. Once you have your White Card sorted, you can step into Sydney site work without delay. Most entry-level construction jobs need a White Card before you start on a site. Common first jobs include: - construction labourer - trades assistant - apprentice Every one of these needs the card before your first day. Some jobs need more. For example, traffic control needs its own separate accreditation as well as a White Card. Holding your card shows employers that you take the job seriously. The first job is the hardest to secure, and your White Card removes one of the main barriers standing in your way. We are here to help you take that next step into work. For the full picture of what the card is, read [What is a White Card?](https://www.edway.edu.au/blog/what-is-a-white-card). For the steps in every state, read [How to get a White Card](https://www.edway.edu.au/blog/how-to-get-a-white-card). ## Next step Choose NSW on the [White Card course page](https://www.edway.edu.au/courses/white-card), then pick a Sydney classroom or a Zoom class and a date. The price and the issuing RTO are shown on the course page before you book. Book today and get started on an exciting new career. Courses mentioned: - [White Card](https://www.edway.edu.au/courses/white-card) — The nationally recognised construction induction training you need before you can work on an Australian construction site. Sources: - SafeWork NSW — White cards — https://www.safework.nsw.gov.au/licences-and-registrations/white-cards: New South Wales card process, Statement of Training and evidence of identity - SafeWork NSW — Conditions for RTOs delivering general construction induction training — https://www.safework.nsw.gov.au/__data/assets/pdf_file/0006/51846/conditions-for-RTOs-delivering-general-construction-induction-training-oct-2022.pdf: New South Wales identity check, minimum age and Statement of Training timing - Edway knowledge base — courses/white-card/recognition.md: NSW issuing RTO, Statement of Training, card process, eligibility and validity - Edway knowledge base — courses/white-card/offerings.yaml and index.md: NSW delivery modes, Sydney venues and course length - Edway knowledge base — courses/white-card/faq.yaml and work.yaml: Zoom class format, what to bring and entry-level construction roles # How do you get a White Card in South Australia? URL: https://www.edway.edu.au/blog/white-card-south-australia Type: Guide Get your South Australian White Card in one day, live online over Zoom. Edway Training (RTO 91401) trains you and issues your card. ## The short answer Launching a career in construction in South Australia is exciting. Before you get onto a worksite, there is one vital first step: your White Card. In South Australia the White Card course runs live online over Zoom. It takes about 6.5 hours including breaks — one day. Edway Training (RTO 91401) delivers the training and issues both your training record and your card. ## Who issues your card Edway Training (RTO 91401) issues your South Australian White Card, and your Statement of Attainment for CPCWHS1001 Prepare to work safely in the construction industry. SafeWork SA administers construction induction in South Australia. It does not issue the card. So when you have a question about your card, you come straight to us, the training organisation that trained you. ## How the training runs The class is delivered live over Zoom by a qualified trainer, in real time. It runs about 6.5 hours including breaks — one day. You join from a computer or tablet with a webcam, a microphone and a stable internet connection. Your camera stays on: your trainer checks your identity on camera, and you complete your assessment during the session. Live online is the South Australian option, so you can train from home, from work or anywhere with a good connection. The course covers the essentials of working safely: your safety duties, spotting construction hazards, applying risk controls, reporting on site and responding to incidents and emergencies. It builds the safety-first mindset that looks after you and your workmates. ### How can White Card training in SA boost your career? It gets you through the gate. Your White Card is the first card on the job, so with it in your wallet you can say yes when a site needs workers. The training also gives you a head start. You learn to spot hazards, control risks and respond to emergencies, and employers notice a new starter who already thinks safety first. Because the card is recognised across Australia, your options don't stop at the South Australian border. ## What you need to enrol You need a valid photo ID and your Unique Student Identifier (USI). Have the ID ready for the on-camera identity check at the start of the class. You also need enough English to take part. After you book, you complete a short language, literacy, numeracy and digital check in your student account. There are no prerequisites — you do not need any earlier training. ## Upload your photo before the class Your photo is printed on your card, so the card cannot be printed until you upload one. You upload it in your Edway student account. Do it before your course. Uploading afterwards holds your card up. ## What you receive You receive a Statement of Attainment for CPCWHS1001 — your nationally recognised training record — and a South Australian White Card. The card cost is included in the course price, so there is no separate card fee. Your card is printed after your course and posted to you. Your White Card is your ticket onto construction sites. From labourers to apprentices, electricians and supervisors, it is the first card on the job. Put it to work in your job search: - Include it in your resume. List your White Card with your qualifications and name the CPCWHS1001 unit. - Carry it to job interviews. Many employers ask to see your White Card as part of their recruitment checks. - Be site-ready on day one. Having your card on hand shows you are prepared and serious about workplace safety. - Mention it when networking. It shows you have completed the basic safety step and are ready for construction work. ## How long it stays valid Your card has no fixed expiry date. It stays valid while you have worked in construction within the last 2 years. It is also recognised across Australia, so you can work interstate with it. That opens up job prospects across the country, so you can follow the work that suits your goals and lifestyle. ## Next step Kickstart your construction career now. Choose South Australia on the [White Card course page](https://www.edway.edu.au/courses/white-card) to see the next Zoom dates and book. Courses mentioned: - [White Card](https://www.edway.edu.au/courses/white-card) — The nationally recognised construction induction training you need before you can work on an Australian construction site. Sources: - SafeWork SA — White card: SafeWork SA administering the scheme while the registered training organisation issues the card, and the 2-year construction-work validity rule - Safe Work Australia — Model Work Health and Safety Regulations — https://www.safeworkaustralia.gov.au/doc/model-whs-regulations: Recognition of a construction induction card across Australia (regulation 318) - training.gov.au — CPCWHS1001 Prepare to work safely in the construction industry — https://training.gov.au/training/details/CPCWHS1001: Unit code and official title # How do you get a White Card in Tasmania? URL: https://www.edway.edu.au/blog/white-card-tasmania Type: Guide Your White Card Tasmania pathway: train online at your own pace, apply at Service Tasmania, and WorkSafe Tasmania posts your card. ## The short answer Starting a construction career in Tasmania? Your White Card is the first step. Whether you are a tradie, a site supervisor or a surveyor, here is how to get a White Card in Tasmania. In Tasmania you do the training online at your own pace, then apply for your card in person at Service Tasmania within 60 days of finishing. Edway Training (RTO 91401) delivers the course and issues your Statement of Attainment for CPCWHS1001. WorkSafe Tasmania issues the Tasmanian construction induction card. ## The course is online and self-paced Our White Card online course fits around your life. You start when you like, and you can stop and come back. Most people finish in around 6.5 hours. Your enrolment stays open for 2 months, counted from the date of your confirmation email. If you do not finish inside that window, your enrolment is recorded as not completed and the fee is not refunded. You would need to enrol again. The White Card training gives you the safety basics every construction site expects. You learn your safety duties under work health and safety law, how to identify construction hazards and apply risk controls, how to communicate and report on site, and how to respond to incidents and emergencies. It is general construction induction training that sets you up to work safely from day one. The faster you complete your construction induction training, the faster you can apply for your White Card. ## What you need You need valid photo identification, a Unique Student Identifier (USI) and enough English to take part. After you book, you complete a short language, literacy, numeracy and digital check in your student account. For the course itself you need a computer or tablet, internet and a web browser. ## Applying at Service Tasmania [The card is a separate step](https://www.edway.edu.au/blog/when-do-you-get-your-white-card), and you have to do it in person. - Take your Statement of Attainment, a completed construction induction card application form and your identity documents to a Service Tasmania shop. - Apply within 60 days of finishing your training. After 60 days you also need a written declaration from Edway confirming you completed the course. - Pay the application fee when you lodge. Keep your receipt. - WorkSafe Tasmania issues your card and posts it to you. If your card has not arrived 60 days after you lodged the application, call WorkSafe Tasmania. ### How much does a White Card cost in Tasmania? There are two costs to plan for. The first is the online course fee, which you pay when you enrol with Edway. You see the current price when you choose Tasmania on the course page. The second is the application fee you pay at Service Tasmania when you lodge for your card. Keep that receipt, because some employers will let you start work when you show it with your Statement of Attainment. ## Starting work while you wait Some employers will let you start work if you show your Statement of Attainment and your Service Tasmania receipt. Keep both documents handy so you are ready the moment a job comes up. ## How long the card lasts There is no fixed expiry. Your card stays valid unless you are out of the construction industry for 2 or more years. A valid Tasmanian card is recognised across Australia, so you can use it interstate. Whether you are building in Burnie or relocating to Brisbane, your White Card moves with you. ## Next step Choose Tasmania on the [White Card course page](https://www.edway.edu.au/courses/white-card) to see the price and start the course. Courses mentioned: - [White Card](https://www.edway.edu.au/courses/white-card) — The nationally recognised construction induction training you need before you can work on an Australian construction site. Sources: - WorkSafe Tasmania — Construction induction card: Who issues the Tasmanian construction induction card and the card process - Service Tasmania: Where the card application is lodged in person - Safe Work Australia — Model Work Health and Safety Regulations — https://www.safeworkaustralia.gov.au/doc/model-work-health-and-safety-regulations: Construction induction card duty and mutual recognition across Australia (regulation 318) - training.gov.au — CPCWHS1001 Prepare to work safely in the construction industry — https://training.gov.au/training/details/CPCWHS1001: Unit code and official title # White Card Victoria: how to get your White Card certificate URL: https://www.edway.edu.au/blog/white-card-victoria Type: Guide White Card Melbourne and Hallam: a one-day classroom course, then Edway applies to WorkSafe Victoria for your card. What to bring and what you get. ## The short answer If you're at the very beginning of your construction journey, a White Card is the first essential step. In Victoria, you get a White Card by completing a one-day classroom course in [Melbourne](https://www.edway.edu.au/courses/white-card/melbourne) or [Hallam](https://www.edway.edu.au/courses/white-card/hallam). The course is CPCWHS1001 Prepare to work safely in the construction industry. You get your Statement of Attainment on the day you finish. Edway then applies to WorkSafe Victoria for you, and [your card comes in the mail](https://www.edway.edu.au/blog/when-do-you-get-your-white-card). ## White Card course Melbourne: what you need to enrol There is no prerequisite course. Before you book, check you have: - A valid form of photo ID like a passport or driver's licence. A student card or proof of age card will also be accepted. - A Unique Student Identifier (USI). - A basic understanding of the English language. After booking, you complete a short language, literacy, numeracy and digital (LLND) check in your student account. You can try a free 10-minute [practice check](https://www.edway.edu.au/llnd-practice-check) first to see the level. On the day, wear enclosed footwear and arrive 15 minutes before the course starts. This way, you will be able to complete the necessary paperwork ahead of time. ## White Card training Melbourne: how the classroom day runs The White Card course is also called construction induction training, or the General Construction Induction. In Victoria it runs in person, in a classroom with your trainer. You can attend at either venue: - Melbourne: Suite 1.05, Level 1, 3 Bowen Crescent. - Hallam: Unit 2, 35 Rimfire Drive. The day takes about 6.5 hours, including breaks. It's not a day of ticking boxes. It's the start of understanding how the industry actually works. It covers: - work health and safety laws and the duties they create - how to identify hazards on a construction site - the measures used to control risks - how safety is communicated and reported on site - how to respond to incidents and emergencies By the end of the course, you're not just allowed on site. You're prepared for it. Already hold an old Victorian Red Card? Read [Red Card to White Card in Victoria](https://www.edway.edu.au/blog/red-card-to-white-card-victoria) before you book. ## What you receive and who issues it Two organisations are involved. Edway Training (RTO 91401) delivers the course and issues your Statement of Attainment. WorkSafe Victoria issues the White Card itself. The steps after the course are: - You get your Statement of Attainment for CPCWHS1001 on the day you finish. You can work in construction with it for 60 days while your card is processed. - Edway applies to WorkSafe Victoria on your behalf. You do not lodge an application yourself. - Your White Card comes in the mail. Allow up to 60 days. The card has no fixed expiry. It lapses if you are out of construction work for 2 years or more. A valid White Card is recognised across Australia. You could start on residential sites in Melbourne and take your card with you wherever the work goes. ## Owner-builders Anyone doing construction work on an Australian site needs a White Card. If you're building your own home in Victoria, the White Card course is the same one everyone else takes, so you can book any Melbourne or Hallam date. ## Which jobs need a White Card in Victoria Any work classed as construction work on a site needs a current White Card. That covers: - construction labourers - trades assistants - apprentices across the construction trades Crew supervisors often need people quickly. Completing the training early means you're able to say yes to shifts, labour hire placements and apprentice roles without delay. If you are looking for a job in construction, your White Card shows employers you are a trustworthy applicant. When you understand how a site works, you fit in faster. The White Card is also the entry ticket for some other courses. The [Traffic Controller (TC1) course](https://www.edway.edu.au/courses/traffic-controller-tc1) needs your White Card Statement of Attainment before you start. ### Why do you need White Card training in Melbourne? Victoria follows the same rule as the rest of Australia. Anyone doing construction work on a site needs a current White Card, so the training comes before your first shift. The training earns its place, too. You learn how to spot hazards, how to report a safety problem and what to do when something goes wrong. That keeps you and your workmates safe, and it shows a Melbourne employer you're ready to start. ## Next step Choose Victoria on the [White Card course page](https://www.edway.edu.au/courses/white-card) to see dates, venues and the price. Book now and get started on your new career. Courses mentioned: - [White Card](https://www.edway.edu.au/courses/white-card) — The nationally recognised construction induction training you need before you can work on an Australian construction site. Sources: - WorkSafe Victoria — Construction induction training: information for registered training organisations — https://content-v2.api.worksafe.vic.gov.au/sites/default/files/2018-06/ISBN-Construction-induction-training-info-for-rtos-2017-06.pdf: Same-day Statement of Attainment, the 60-day work allowance and WorkSafe Victoria issuing the card - Safe Work Australia — Model Work Health and Safety Regulations — https://www.safeworkaustralia.gov.au/doc/model-work-health-and-safety-regulations: Construction induction card duty and mutual recognition across Australia (regulation 318) - training.gov.au — CPCWHS1001 Prepare to work safely in the construction industry — https://training.gov.au/training/details/CPCWHS1001: Unit code and official title - Edway knowledge base — courses/white-card/index.md: Course topics and duration - Edway knowledge base — courses/white-card/recognition.md: Victorian issuing RTO, card issuer, claim steps, validity and entry requirements - Edway knowledge base — courses/white-card/offerings.yaml: Victorian venues and the online Red Card transfer # Who needs the Advanced RCG? URL: https://www.edway.edu.au/blog/who-needs-the-advanced-rcg Type: Answer Lead your venue with confidence. The Advanced RCG course NSW asks of Responsible Gambling Officers and senior staff: who needs it and how to enrol. ## The short answer If you are a venue leader, you carry the weight of your community's safety and your venue's reputation. The Advanced RCG course gives you the deeper skills to lead, mentor and manage the toughest moments on the gaming floor. Advanced RCG is the New South Wales training for Responsible Gambling Officers and senior staff in hotels and clubs with gaming machines. To carry out RGO duties, Liquor & Gaming NSW requires you to complete it and hold the endorsement on your competency card. You must complete RCG before you enrol. ## Who has to hold it Responsible Gambling Officers, and people in senior operational roles at a venue with gaming machines. Liquor & Gaming NSW names club secretaries and directors, hotel licensees and approved managers, and staff who supervise gaming operations or RGOs. RCG-endorsed staff who want advanced skills are welcome too. For everyday gaming-floor work, RCG is the course you need. ### Should you take an Advanced RCG course in NSW before your role requires it? Yes, if you want to step up. RCG-endorsed staff who want advanced skills are welcome in the class, and it builds straight on the RCG you already hold. You learn to manage high-intensity patron interactions, make ethical calls and help run harm-minimisation systems. When a senior or RGO role opens up at your venue, you are already trained and ready to take it. ## Which venues must have an RGO Every New South Wales hotel and registered club with more than 20 gaming machine entitlements. The requirement sits in the Gaming Machines Regulation 2019 and has applied since 1 July 2024. Venues of that size therefore need someone on staff who holds Advanced RCG. ### How does an Advanced RCG course in Sydney help your career? It moves you into the senior side of the gaming floor. Responsible Gambling Officers need Advanced RCG to carry out their duties, and it is the course for club secretaries, hotel licensees, approved managers and gaming supervisors. Bigger venues need someone on staff who holds it, and finishing the course makes you that person. You walk away ready to guide junior staff, handle the tough moments with patrons and shape how your venue runs responsible gambling. ## You need RCG first Liquor & Gaming NSW requires you to complete [RCG](https://www.edway.edu.au/courses/rcg) before you enrol in Advanced RCG. We ask for a bit more than that: your RCG needs to be current. If your card has lapsed, you sit the full RCG course again before Advanced RCG. Bring photo identification, evidence that you have completed RCG, and your competency card details. ## What the Advanced RCG course covers It is about the hard end of the job — managing patron interactions in high-intensity situations, using behavioural models to make decisions, and making ethical calls where the legislation does not give a clear answer. It also covers designing and running harm-minimisation systems: the policies, the procedures and the workplace culture behind them. As a venue leader, you set the tone. Advanced RCG training helps you guide junior staff, embed a culture of harm minimisation and shape your venue's policies and practices. Patrons value venues that take responsible gambling seriously, and that builds loyalty and trust. The course takes about 6 hours, in person or live online. ## What you get, and where it counts Advanced RCG is a Liquor & Gaming NSW course, not a nationally accredited unit. There is no Statement of Attainment and no USI. You receive a course completion certificate on the day you pass, and an ARCG endorsement is added to your New South Wales competency card once your completion is uploaded to Liquor & Gaming NSW. It counts in New South Wales only. There is no national unit behind it and no equivalent endorsement in other states. ## One expiry date for the whole card Every endorsement on your competency card shares a single expiry date — 5 years from the earliest one. Your Advanced RCG does not run on its own clock. Completing the RCG Refresher before that date renews the card, and your Advanced RCG endorsement carries across with it. ## Next step: Advanced RCG course Sydney or live online Lead with confidence. Classes run in person in Sydney, at Darlinghurst and Seven Hills, or live online from anywhere in New South Wales. See dates and prices on the [Advanced RCG course page](https://www.edway.edu.au/courses/arcg). New to RCG? Start with [RCG](https://www.edway.edu.au/courses/rcg). To match the right credentials to your role, read [RSA or RCG](https://www.edway.edu.au/blog/rsa-or-rcg). Courses mentioned: - [Advanced RCG NSW](https://www.edway.edu.au/courses/arcg) — The advanced New South Wales gambling course for Responsible Gambling Officers and senior venue staff. You need RCG first. - [RCG NSW](https://www.edway.edu.au/courses/rcg) — The training you need before you work with gaming machines (poker machines) in a New South Wales hotel or registered club. Sources: - Liquor & Gaming NSW — Responsible Gambling Officer — https://www.nsw.gov.au/business-and-economy/liquor-and-gaming/gaming/responsible-gaming/responsible-gambling-officer: Which venues must have a Responsible Gambling Officer, and the Advanced RCG requirement for RGO duties - Liquor & Gaming NSW — Advanced Responsible Conduct of Gambling — https://www.nsw.gov.au/business-and-economy/liquor-and-gaming/training/advanced-responsible-conduct-of-gambling: Who the course is for and the requirement to complete RCG before enrolling - Liquor & Gaming NSW — competency cards — https://www.liquorandgaming.nsw.gov.au/working-in-the-industry/competency-cards: The competency card, its endorsements and the shared 5-year expiry # Working at Heights: what the course covers URL: https://www.edway.edu.au/blog/working-at-heights-what-the-course-covers Type: Guide Your RIIWHS204E heights ticket: what you do on the day, what you take home, and when the shorter refresher is the right booking for you. ## The short answer Working at Heights is 1 day of practical and theory training for work where a fall is possible. It covers planning the job, controlling fall risks and using height-safety equipment. You receive a nationally recognised Statement of Attainment for RIIWHS204E Work safely at heights. It is a hands-on day that gives you the confidence to work safely up high and a ticket employers recognise. ## Who the course is for The course suits construction workers, roofers, maintenance trades and other workers whose job exposes them to a fall risk. Employers and worksites may ask for the unit by its code, RIIWHS204E. Warehouse and high-rise storage staff get a lot out of it too. If your job takes you up a ladder, onto a roof or along a raised platform, this is your course. Working on a construction site as well? Pair it with a White Card. The 2 courses cover different duties, and together they make you site-ready. The guide [Do you need both a White Card and Working at Heights training?](https://www.edway.edu.au/blog/do-you-need-white-card-and-working-at-heights) explains the difference. ## What the course covers You learn how to identify the work requirements, check the site and choose risk controls before starting. The course focuses on preventing a fall before it happens. Practical activities include selecting and checking equipment, using harnesses and lanyards, working with anchor points, positioning yourself safely and using ladders correctly. You also cover the procedures for finishing the job, checking equipment and leaving the work area safe. By the end of the day you know how to plan, do and wrap up a job at height the safe way. ## How the training runs The full course runs for 8 hours in person at Seven Hills, New South Wales. It includes theory, practical activities and assessment. There is no earlier unit you must hold. You do need to be physically able to complete the practical tasks. Bring government-issued photo identification, your USI and steel-cap boots. Your trainer walks you through every step, and you practise with the gear yourself, so you leave ready to use it on the job. ## What you receive Edway Training (RTO 91401) issues a nationally recognised Statement of Attainment for RIIWHS204E. It is accepted in every state and territory. Working at Heights is not a high risk work licence class. There is no separate state licence or card to obtain. The Statement of Attainment does not expire. It travels with you from job to job, wherever in Australia the work takes you. ## When to choose the refresher Choose the full course if you have never completed RIIWHS204E. The refresher is only for someone who already holds the unit and can provide the existing qualification as evidence. The refresher runs for 4 hours at Seven Hills and revisits the practical skills. There is no regulated refresher interval. It is a great way to sharpen your skills when your employer or site asks for recent training. ## Next step If this is your first time, see the [Working at Heights course page](https://www.edway.edu.au/courses/working-at-heights). If you already hold RIIWHS204E, check the [Working at Heights Refresher](https://www.edway.edu.au/courses/working-at-heights-refresher) and your workplace’s currency requirement. Courses mentioned: - [Working at Heights](https://www.edway.edu.au/courses/working-at-heights) — Nationally recognised training for work where you could fall — fall prevention first, plus harnesses, anchoring and fall-arrest systems. Sources: - training.gov.au — RIIWHS204E Work safely at heights — https://training.gov.au/training/details/RIIWHS204E: Unit code, official title, and the supersession of RIIWHS204D - Safe Work Australia — High risk work licence classes — https://www.safeworkaustralia.gov.au/safety-topic/managing-health-and-safety/licences/high-risk-work-licence-classes: Working at heights not being a high risk work licence class, and the classes that are - Safe Work Australia — Model Code of Practice: Managing the risk of falls at workplaces — https://www.safeworkaustralia.gov.au/system/files/documents/1705/mcop-managing-the-risk-of-falls-at-workplaces-v1.pdf: The duty on a business to provide information, training and instruction for fall-risk work - Solar Accreditation Australia — Accreditation pathways — https://saaustralia.com.au/accreditation-pathways/: RIIWHS204E being accepted for initial solar installer accreditation ## Policies ### Edway Training (RTO 91401) - Policies hub: [Edway Training policies](https://www.edway.edu.au/policies/edway) - [Student Handbook](https://www.edway.edu.au/policies/edway/student-handbook) - [Terms and Conditions of Training](https://www.edway.edu.au/policies/edway/terms-and-conditions) - [Course Refund Policy](https://www.edway.edu.au/policies/edway/course-refund-policy) - [Code of Conduct](https://www.edway.edu.au/policies/edway/code-of-conduct) - [Complaints and Appeals Policy and Procedures](https://www.edway.edu.au/policies/edway/complaints-and-appeals) - [Sexual Harassment Policy and Procedures](https://www.edway.edu.au/policies/edway/sexual-harassment) - [Recognition of Prior Learning (RPL) Policy and Procedure](https://www.edway.edu.au/policies/edway/rpl) - [Website Privacy Policy](https://www.edway.edu.au/policies/edway/website-privacy-policy) - [Privacy Policy and Procedure](https://www.edway.edu.au/policies/edway/privacy-policy-and-procedure) - [Plagiarism and Cheating Policy and Procedure](https://www.edway.edu.au/policies/edway/plagiarism-and-cheating) - [Student Support Policy and Procedure](https://www.edway.edu.au/policies/edway/student-support) - [Language, Literacy, Numeracy and Digital (LLND) Policy and Procedure](https://www.edway.edu.au/policies/edway/llnd) - [Work Health and Safety (WHS) Policy and Procedures](https://www.edway.edu.au/policies/edway/whs) ### Training Aid Australia (RTO 91411) - Policies hub: [Training Aid Australia policies](https://www.edway.edu.au/policies/training-aid) - [Student Handbook](https://www.edway.edu.au/policies/training-aid/student-handbook) - [Terms and Conditions of Training](https://www.edway.edu.au/policies/training-aid/terms-and-conditions) - [Course Refund Policy](https://www.edway.edu.au/policies/training-aid/course-refund-policy) - [Code of Conduct](https://www.edway.edu.au/policies/training-aid/code-of-conduct) - [Complaints and Appeals Policy and Procedures](https://www.edway.edu.au/policies/training-aid/complaints-and-appeals) - [Sexual Harassment Policy and Procedures](https://www.edway.edu.au/policies/training-aid/sexual-harassment) - [Recognition of Prior Learning (RPL) Policy and Procedure](https://www.edway.edu.au/policies/training-aid/rpl) - [Website Privacy Policy](https://www.edway.edu.au/policies/training-aid/website-privacy-policy) - [Privacy Policy and Procedure](https://www.edway.edu.au/policies/training-aid/privacy-policy-and-procedure) - [Plagiarism and Cheating Policy and Procedure](https://www.edway.edu.au/policies/training-aid/plagiarism-and-cheating) - [Student Support Policy and Procedure](https://www.edway.edu.au/policies/training-aid/student-support) - [Language, Literacy, Numeracy and Digital (LLND) Policy and Procedure](https://www.edway.edu.au/policies/training-aid/llnd) - [Work Health and Safety (WHS) Policy and Procedures](https://www.edway.edu.au/policies/training-aid/whs)